Doing the Least

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The deck from User Researcher Alec Levin's talk at the October 2017 edition of UXResearchTO. Here, Alec talks about how he uses Slack Snippets as a quick and effective way to share research findings with a team.

Technology

Doing the Least
how to share research effectively without doing (much) work
@levin_alec
alec@uxresearchto.com

Alec’s Research Communication Agenda
1. Why you should aim to do the least?
2. What is the least?
3. How to make the least work for you?

When it comes to sharing research….
why should you do the least?

When it comes to user research,
people value the info they need
… and not much else

Likelihood of Reading…
Page 1 ✅
Page 2 🤔
Page 3 🙅
Pages 4 -> n 👻

So… why do the least?
1. Less time on reports ➡ more time talking to users
2. Less info to sort through ➡ faster info uptake
3. People won’t read your work anyway ¯_( )_/¯

Beneﬁts
1. Fast
2. Saved for future reference
3. Easy to continue
conversation
4. Take me < 4 minutes to write
this

But there’s bad news too…
1. Only for internal teams (no
client-facing work)
2. Requires high trust between
team members
3. Team has to value =speed=
over documentation

How do I make the least work for me?
feat. outrageous stock photos

Alec’s Research Communication Agenda
1. Why you should aim to do the least? ✅ So you can do more things
2. What is the least? ✅ Slack Snippets
3. How to make the least work for you? ✅ Communicate with team
members and build trust in your process (happens over time)

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Doing the Least

1. Doing the Least how to share research effectively without doing (much) work @levin_alec alec@uxresearchto.com

2. Alec’s Research Communication Agenda 1. Why you should aim to do the least? 2. What is the least? 3. How to make the least work for you?

3. When it comes to sharing research…. why should you do the least?

5. When it comes to user research, people value the info they need … and not much else

6. Likelihood of Reading… Page 1 ✅ Page 2 🤔 Page 3 🙅 Pages 4 -> n 👻

7. So… why do the least? 1. Less time on reports ➡ more time talking to users 2. Less info to sort through ➡ faster info uptake 3. People won’t read your work anyway ¯_( )_/¯

8. So what is ‘the least’ I can do?

9. Snippets.

10. Beneﬁts 1. Fast 2. Saved for future reference 3. Easy to continue conversation 4. Take me < 4 minutes to write this

11. But there’s bad news too… 1. Only for internal teams (no client-facing work) 2. Requires high trust between team members 3. Team has to value =speed= over documentation

12. How do I make the least work for me? feat. outrageous stock photos

13. 1. Pre-project Stakeholder Interviews

14. 2. Get Feedback on your Research Plan

15. 3. Over-communicate Progress

16. 4. Always, always have the data ready

17. Alec’s Research Communication Agenda 1. Why you should aim to do the least? ✅ So you can do more things 2. What is the least? ✅ Slack Snippets 3. How to make the least work for you? ✅ Communicate with team members and build trust in your process (happens over time)

Doing the Least

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