Jody Mulkey, Chief Technology Officer, Ticketmaster
As the largest live event ticketing company in the world, Ticketmaster is in the rare position of having to balance the needs of a multi-billion dollar global business with the need to defend against competitors that are hungry and very agile. Powered by legacy systems, it’s clear that Ticketmaster can’t rest on it’s laurels and must innovate to maintain it’s market leadership.
But how do you take such a large, mission critical enterprise service and make it nimble enough to compete with competitors and delight our customers?
When Live Nation and Ticketmaster merged 5-years-ago, the executive leadership team had the vision to commit to re-architecting Ticketmaster’s 39-year old ticketing platform. While this is an incredibly exciting prospect and will lead to industry changing innovation, it does create huge challenges for Ticketmaster’s Global Technical Operations team. As with any long lived enterprise, the “muscle memory” around managing, developing and delivering our service is very well formed. Changing habits is hard and in the high stakes game of selling tickets it is fraught with risk, both perceived and real.
DOES14 - Shakeel Sorathia - Ticketmaster - 40 Year Old Company Transformed by...Gene Kim
Shakeel Sorathia, VP, Systems Engineering, Ticketmaster at DevOps Enterprise Summit 2014
Devops and the cloud is sexy, but as a 40 year old entertainment company with over $13 billion in transactions, how do you get there? An enterprise is often saddled with legacy technologies, but also things like contracts, compliance, and stockholders.
This is the story of one enterprise that has and continues to transform itself with the utilization of the cloud and devops. It’s not always easy, but it can be done!
Learn fast to build fast, Le Monde case study by Ismaël Hery - Lean IT Summit...Institut Lean France
Why maximizing learning helps teams develop software faster? Ismaël Hery shares his recent successes. A new software product development project may be considered as “done” when the users are satisfied and when the cost of operations is known and under control (aka “product market fit” in Eric Ries terminology). How to get to that point as fast as possible considering the risky and diverse activities of design and user experience, software development and operation in production? Based on stories from recent new software products developed at Le Monde, it appears that spreading and leveling learning on the various project activities from the first day on, helps getting to that point faster. More Lean IT case study on www.lean-it-summit.com
Incident Management in the Age of DevOps and SRE Rundeck
Keynote presentation at DevOps Con Munich, December 3, 2019, presented by Damon Edwards, co-founder of Rundeck.
Responding to incidents has always been the core job of Operations. With the rise of DevOps and SRE, how Operations work gets done — and who is doing the work — is changing. This talk will look at how high-performing organizations are applying DevOps and SRE practices to shorten incidents and reduce escalations.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
DOES15 - Elisabeth Hendrickson - Its All About FeedbackGene Kim
Elisabeth Hendrickson, VP of Engineering, Pivotal’s Big Data Suite
Fifteen years ago I was running a traditional QA department, and I had a horrifying realization: the better I got at my job, the worse I made things for the organization as a whole. This counter-intuitive realization spurred me on a journey to understand the relationship between testing and quality, and ultimately to the study of feedback loops in software development processes. Ultimately I found my way to Extreme Programming, and now work at Pivotal where we practice a particularly opinionated form of it. In this talk you’ll hear about my journey from the traditional silos with inherently long feedback latency to my current reality of increasingly tight feedback loops, and the lessons I’ve learned along the way.
AppSphere 15 - Smoke Jumping with AppDynamicsAppDynamics
IHS experienced the raw power of AppDynamics upon their first installation by immediately gaining insight into their applications problems in production. With the help of AppDynamics, IHS was about to increase collaboration between the operations and development teams in an effort to fix performance issues. The various IHS teams were able to benefit from having tangible evidence and metrics to pinpoint the exact root cause for clearer communication on performance problems.
In this talk, you'll learn how IHS:
- Built a bridge between the operations and development workflows
- Used custom dashboards for multiple teams throughout their organization
- Reduced confusion across teams on performance root cause
- Monitors multiple environments to filter potential problems early
This deck was originally presented at AppSphere 2015.
DOES15 - Ramona Jackson and Aji Rajappan - Continuous Delivery at Cisco ITGene Kim
Ramona Jackson, Director IT, Cisco
Aji Rajappan, Manager IT, Cisco
Continuous Delivery (CD), a key initiative for Cisco IT in FY15, is a set of principles and practices to truly transform IT end-to-end. It extends from how IT partners with the business, prioritizes a backlog of requirements, aggressively develops, and eventually delivers the prioritized capabilities; all with the view of achieving common business outcomes.
Building upon some of the earlier work in the IaaS and PaaS space (Infrastructure and Platform as a Service), the Continuous Delivery Platform track launched an offering called Software Delivery as a Service (SDaaS) to truly transform the life of an IT developer – end-to-end. Solution set were created for both front-end custom web-app development, as well as for Oracle database back-end and ERP. Continuous delivery builds upon and extends Agile, continuous integration, and DevOps practices and tools to transform the way software and applications are deployed and delivered. Cisco IT’s journey to continuous delivery is fueled by three main objectives: 1. Accelerate time to capability, 2. Improve software quality, 3. Optimize cost of delivery.
A successful continuous delivery model requires culture and mindset shifts across all of IT and the business. Continuous delivery shatters the phase-based, sequential approach to application development, where specialized groups complete the work in phases. Each phase is added sequentially and depends on the one that came before it. Groups work in silos, and there is little communication between them. What’s more, this approach assumes that every business requirement can be identified before any design or coding occurs.
For a successful continuous delivery model, early engagement by business stakeholders is vital. Discussions shouldn’t focus on what IT can deliver but on what business outcomes will be achieved. The business should be treated as a member of the development team, actively involved along with IT as capabilities grow from prototype to limited availability to full-blown adoption. Business stakeholders have a high degree of oversight and control over what our services are delivering. Feedback loops at regular intervals enable tweaks to be made in real time as business, market, and end-user requirements change.
DOES14 - Shakeel Sorathia - Ticketmaster - 40 Year Old Company Transformed by...Gene Kim
Shakeel Sorathia, VP, Systems Engineering, Ticketmaster at DevOps Enterprise Summit 2014
Devops and the cloud is sexy, but as a 40 year old entertainment company with over $13 billion in transactions, how do you get there? An enterprise is often saddled with legacy technologies, but also things like contracts, compliance, and stockholders.
This is the story of one enterprise that has and continues to transform itself with the utilization of the cloud and devops. It’s not always easy, but it can be done!
Learn fast to build fast, Le Monde case study by Ismaël Hery - Lean IT Summit...Institut Lean France
Why maximizing learning helps teams develop software faster? Ismaël Hery shares his recent successes. A new software product development project may be considered as “done” when the users are satisfied and when the cost of operations is known and under control (aka “product market fit” in Eric Ries terminology). How to get to that point as fast as possible considering the risky and diverse activities of design and user experience, software development and operation in production? Based on stories from recent new software products developed at Le Monde, it appears that spreading and leveling learning on the various project activities from the first day on, helps getting to that point faster. More Lean IT case study on www.lean-it-summit.com
Incident Management in the Age of DevOps and SRE Rundeck
Keynote presentation at DevOps Con Munich, December 3, 2019, presented by Damon Edwards, co-founder of Rundeck.
Responding to incidents has always been the core job of Operations. With the rise of DevOps and SRE, how Operations work gets done — and who is doing the work — is changing. This talk will look at how high-performing organizations are applying DevOps and SRE practices to shorten incidents and reduce escalations.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
DOES15 - Elisabeth Hendrickson - Its All About FeedbackGene Kim
Elisabeth Hendrickson, VP of Engineering, Pivotal’s Big Data Suite
Fifteen years ago I was running a traditional QA department, and I had a horrifying realization: the better I got at my job, the worse I made things for the organization as a whole. This counter-intuitive realization spurred me on a journey to understand the relationship between testing and quality, and ultimately to the study of feedback loops in software development processes. Ultimately I found my way to Extreme Programming, and now work at Pivotal where we practice a particularly opinionated form of it. In this talk you’ll hear about my journey from the traditional silos with inherently long feedback latency to my current reality of increasingly tight feedback loops, and the lessons I’ve learned along the way.
AppSphere 15 - Smoke Jumping with AppDynamicsAppDynamics
IHS experienced the raw power of AppDynamics upon their first installation by immediately gaining insight into their applications problems in production. With the help of AppDynamics, IHS was about to increase collaboration between the operations and development teams in an effort to fix performance issues. The various IHS teams were able to benefit from having tangible evidence and metrics to pinpoint the exact root cause for clearer communication on performance problems.
In this talk, you'll learn how IHS:
- Built a bridge between the operations and development workflows
- Used custom dashboards for multiple teams throughout their organization
- Reduced confusion across teams on performance root cause
- Monitors multiple environments to filter potential problems early
This deck was originally presented at AppSphere 2015.
DOES15 - Ramona Jackson and Aji Rajappan - Continuous Delivery at Cisco ITGene Kim
Ramona Jackson, Director IT, Cisco
Aji Rajappan, Manager IT, Cisco
Continuous Delivery (CD), a key initiative for Cisco IT in FY15, is a set of principles and practices to truly transform IT end-to-end. It extends from how IT partners with the business, prioritizes a backlog of requirements, aggressively develops, and eventually delivers the prioritized capabilities; all with the view of achieving common business outcomes.
Building upon some of the earlier work in the IaaS and PaaS space (Infrastructure and Platform as a Service), the Continuous Delivery Platform track launched an offering called Software Delivery as a Service (SDaaS) to truly transform the life of an IT developer – end-to-end. Solution set were created for both front-end custom web-app development, as well as for Oracle database back-end and ERP. Continuous delivery builds upon and extends Agile, continuous integration, and DevOps practices and tools to transform the way software and applications are deployed and delivered. Cisco IT’s journey to continuous delivery is fueled by three main objectives: 1. Accelerate time to capability, 2. Improve software quality, 3. Optimize cost of delivery.
A successful continuous delivery model requires culture and mindset shifts across all of IT and the business. Continuous delivery shatters the phase-based, sequential approach to application development, where specialized groups complete the work in phases. Each phase is added sequentially and depends on the one that came before it. Groups work in silos, and there is little communication between them. What’s more, this approach assumes that every business requirement can be identified before any design or coding occurs.
For a successful continuous delivery model, early engagement by business stakeholders is vital. Discussions shouldn’t focus on what IT can deliver but on what business outcomes will be achieved. The business should be treated as a member of the development team, actively involved along with IT as capabilities grow from prototype to limited availability to full-blown adoption. Business stakeholders have a high degree of oversight and control over what our services are delivering. Feedback loops at regular intervals enable tweaks to be made in real time as business, market, and end-user requirements change.
Clearing the Way For SRE In the Enterprise Rundeck
As presented by Damon Edwards, co-founder of Rundeck, at SREcon in Dusseldorf, Germany on 30 Aug 2018.
Video available here:
https://www.usenix.org/conference/srecon18europe/presentation/edwards
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Incident Management in the Age of DevOps and SRE Rundeck
Damon Edwards, co-founder of Rundeck, presents at Salt Lake City DevOps Meetup, November 13, 2019.
There is no doubt that DevOps has changed how we deliver software. But what about after deployment? Whether you are in a traditional operations organization or a “you build it, you run it” team, how do you mobilize, resolve, and learn from incidents? This talk will look at how high performing organizations have applied DevOps and SRE practices to shorten incidents and reduce escalations. Less frustration for the engineers. Lower costs for the business. Everybody wins.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Keeping Your DevOps Transformation From Crushing Your Ops Capacity Rundeck
Presentation by Damon Edwards, co-founder of Rundeck, at DevOps Enterprise Summit in San Francisco, November 13, 2017
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
How to Measure Agility Project Success in Business TermsEthan Ram
A session I gave in Agile Israel 2015 conference about measuring the success of transforming a company operations using agility/lean methodologies. I'm presenting several KPIs from different departments - evidence to a significant improvement that resulted from the agility projects we have taken.
DOES16 London - Jonathan Fletcher - Re-imagining Hiscox IT: A DevOps StoryGene Kim
Re-imagining Hiscox IT: A DevOps Story
Jonathan Fletcher, Enterprise Architect & Platform Services lead, Hiscox
Description:
DevOps at Hiscox is a journey without an obvious destination! Come and hear about why this is so important to them and how its redefining much of what they do. In this session, we'll examine some practises for making a start with DevOps and what it's like to be the annoying guy that's driving things forward.
DevOps Enterprise Summit London 2016
Self-Service Operations: Because Failure Still Happens (Developer Edition)Rundeck
Keynote presentation at DevNet Create 2017 by Damon Edwards, co-founder of Rundeck.
Agile and DevOps have provided plenty of lessons for how to speed up the pace of application delivery and the frequency of application deployment. But delivery and deployment only covers one part of the day-to-day life of developers in large enterprises. What about what happens after deployment? In many enterprises, increasing the pace of delivery and frequency of deployment has just increased the operational support load, work interrupts, and context switching that were already cutting deeply into development teams' time.
This talk will focus on the successful design patterns that high-performing, large scale organizations have applied to reduce the operational burden and support costs across their entire organization. Specifically, we’ll look at how they apply DevOps principles to improving the post-deployment lifecycle and how Developers play the key role in reducing the difficultly and cost of operations activity for everyone.
DevOps – the future of Agile – why, what, how? Agile Israel 2014Yuval Yeret
DevOps is the new favorite buzzword in many organizations. We will understand what it is all about, why it is necessary and what makes it so popular, how it is related to Agile, some pitfalls/myths, and most importantly some concrete steps organizations can take to become a more DevOps-oriented organization and enjoy benefits like more frequent less painful software deployments and operation and better collaboration between Dev and Ops organizations.
http://agileisrael2014.com/devops-the-future-of-agile/
Defect Patterns Analysis for Agile and Waterfall - XBOSoft Webinar with Micha...XBOSoft
Whether you’re waterfall or agile, this presentation will uncover 3 keys to accelerating schedule by managing defect prevention, detection, and remediation by software teams. Actual Industry Case Studies will reveal how to implement an end-to-end defect strategy that maximizes the likelihood of team’s success. Topics covered will include waterfall, Agile, pair programming, test-driven development, and outsourced projects. We’ll also look at techniques that use defect curves to “predict the trajectory” of a project and its Development and QA phases.
Agile at Salesforce From theory to practice, how to be agile at scaleSalesforce Engineering
Talk given by Pitch Chevalier, Director of SW Engineering, Search, at Salesforce, at Agile Grenoble 2015.
The story of Agile at Salesforce started in 2006 when the engineering teams were facing several blockers, delays and quality issues. The adoption of an agile methodology inspired by scrum, common to all teams, backed by senior management, lead to having shorter and predictable development cycles with three releases per year, deployed to all customers. The approach had a big focus on initiative and autonomy giving teams all latitude. It was key to the adoption and the agile transformation.
In order to support this new organization based on a large number of small teams, working independently, distributed across sites and different locations, a set of common agile tools was being deployed allowing teams to manage their projects, their delivery artifacts and more important to collaborate seamlessly.
This talk starts with a high-level description of the ADM (Agile Development Methodology), lessons learned and issues to overcome. It might even point to new issues that remain to be addressed. The second part of the presentation showcases the Salesforce Agile Accelerator, that can also be used by our customers.
Damon Edwards, co-founder of Rundeck, presentation at NewOps Days in Raleigh, NC on December 4, 2018.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
SRE for Everyone: Making Tomorrow Better Than Today Rundeck
Keynote presentation at DevOps Days Austin 2019 by Damon Edwards, co-founder of Rundeck.
Wouldn't everyone doing operations work love more time to focus on exciting projects? Build out new platforms, improve performance, contribute to open source projects, pay down tech debt, level-up their automation — all things that add value to your company and advance your career.
But instead, we find ourselves buried in interruptions and repetitive work. Imagine the things you could do, if you just had the time to get to it.
This talk is about applying ideas from the SRE movement that can be applied to any organization. Ideas that can help us all make tomorrow better than today.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Operations as a Service: Because Failure Still Happens Rundeck
Presentation by Damon Edwards, co-founder of Rundeck, at All Day DevOps on October 24, 2017.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Navvia is always looking for ways to improve how we do things and we’ve come to see DevOps as our compass on the road to continual improvement. However, DevOps means different things to different people.
To our company, it has become the rallying cry for organizational change. It is the standard that leads us on a path towards better alignment across teams, enhanced agility, higher quality and the elimination of waste.
What you will learn:
- Why Navvia embarked on DevOps
- An overview of DevOps including common misconceptions
- A case study entitled “a tale of two apps”
- How Navvia is implementing DevOps
- What we’ve learned so far
It’s an exciting journey with the destination being improved customer experience, higher rates of innovation and a faster path to business value.
Clearing the Way For SRE In the Enterprise Rundeck
As presented by Damon Edwards, co-founder of Rundeck, at SREcon in Dusseldorf, Germany on 30 Aug 2018.
Video available here:
https://www.usenix.org/conference/srecon18europe/presentation/edwards
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Incident Management in the Age of DevOps and SRE Rundeck
Damon Edwards, co-founder of Rundeck, presents at Salt Lake City DevOps Meetup, November 13, 2019.
There is no doubt that DevOps has changed how we deliver software. But what about after deployment? Whether you are in a traditional operations organization or a “you build it, you run it” team, how do you mobilize, resolve, and learn from incidents? This talk will look at how high performing organizations have applied DevOps and SRE practices to shorten incidents and reduce escalations. Less frustration for the engineers. Lower costs for the business. Everybody wins.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Keeping Your DevOps Transformation From Crushing Your Ops Capacity Rundeck
Presentation by Damon Edwards, co-founder of Rundeck, at DevOps Enterprise Summit in San Francisco, November 13, 2017
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
How to Measure Agility Project Success in Business TermsEthan Ram
A session I gave in Agile Israel 2015 conference about measuring the success of transforming a company operations using agility/lean methodologies. I'm presenting several KPIs from different departments - evidence to a significant improvement that resulted from the agility projects we have taken.
DOES16 London - Jonathan Fletcher - Re-imagining Hiscox IT: A DevOps StoryGene Kim
Re-imagining Hiscox IT: A DevOps Story
Jonathan Fletcher, Enterprise Architect & Platform Services lead, Hiscox
Description:
DevOps at Hiscox is a journey without an obvious destination! Come and hear about why this is so important to them and how its redefining much of what they do. In this session, we'll examine some practises for making a start with DevOps and what it's like to be the annoying guy that's driving things forward.
DevOps Enterprise Summit London 2016
Self-Service Operations: Because Failure Still Happens (Developer Edition)Rundeck
Keynote presentation at DevNet Create 2017 by Damon Edwards, co-founder of Rundeck.
Agile and DevOps have provided plenty of lessons for how to speed up the pace of application delivery and the frequency of application deployment. But delivery and deployment only covers one part of the day-to-day life of developers in large enterprises. What about what happens after deployment? In many enterprises, increasing the pace of delivery and frequency of deployment has just increased the operational support load, work interrupts, and context switching that were already cutting deeply into development teams' time.
This talk will focus on the successful design patterns that high-performing, large scale organizations have applied to reduce the operational burden and support costs across their entire organization. Specifically, we’ll look at how they apply DevOps principles to improving the post-deployment lifecycle and how Developers play the key role in reducing the difficultly and cost of operations activity for everyone.
DevOps – the future of Agile – why, what, how? Agile Israel 2014Yuval Yeret
DevOps is the new favorite buzzword in many organizations. We will understand what it is all about, why it is necessary and what makes it so popular, how it is related to Agile, some pitfalls/myths, and most importantly some concrete steps organizations can take to become a more DevOps-oriented organization and enjoy benefits like more frequent less painful software deployments and operation and better collaboration between Dev and Ops organizations.
http://agileisrael2014.com/devops-the-future-of-agile/
Defect Patterns Analysis for Agile and Waterfall - XBOSoft Webinar with Micha...XBOSoft
Whether you’re waterfall or agile, this presentation will uncover 3 keys to accelerating schedule by managing defect prevention, detection, and remediation by software teams. Actual Industry Case Studies will reveal how to implement an end-to-end defect strategy that maximizes the likelihood of team’s success. Topics covered will include waterfall, Agile, pair programming, test-driven development, and outsourced projects. We’ll also look at techniques that use defect curves to “predict the trajectory” of a project and its Development and QA phases.
Agile at Salesforce From theory to practice, how to be agile at scaleSalesforce Engineering
Talk given by Pitch Chevalier, Director of SW Engineering, Search, at Salesforce, at Agile Grenoble 2015.
The story of Agile at Salesforce started in 2006 when the engineering teams were facing several blockers, delays and quality issues. The adoption of an agile methodology inspired by scrum, common to all teams, backed by senior management, lead to having shorter and predictable development cycles with three releases per year, deployed to all customers. The approach had a big focus on initiative and autonomy giving teams all latitude. It was key to the adoption and the agile transformation.
In order to support this new organization based on a large number of small teams, working independently, distributed across sites and different locations, a set of common agile tools was being deployed allowing teams to manage their projects, their delivery artifacts and more important to collaborate seamlessly.
This talk starts with a high-level description of the ADM (Agile Development Methodology), lessons learned and issues to overcome. It might even point to new issues that remain to be addressed. The second part of the presentation showcases the Salesforce Agile Accelerator, that can also be used by our customers.
Damon Edwards, co-founder of Rundeck, presentation at NewOps Days in Raleigh, NC on December 4, 2018.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
SRE for Everyone: Making Tomorrow Better Than Today Rundeck
Keynote presentation at DevOps Days Austin 2019 by Damon Edwards, co-founder of Rundeck.
Wouldn't everyone doing operations work love more time to focus on exciting projects? Build out new platforms, improve performance, contribute to open source projects, pay down tech debt, level-up their automation — all things that add value to your company and advance your career.
But instead, we find ourselves buried in interruptions and repetitive work. Imagine the things you could do, if you just had the time to get to it.
This talk is about applying ideas from the SRE movement that can be applied to any organization. Ideas that can help us all make tomorrow better than today.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Operations as a Service: Because Failure Still Happens Rundeck
Presentation by Damon Edwards, co-founder of Rundeck, at All Day DevOps on October 24, 2017.
See a Demo of Rundeck Enterprise :
https://www.rundeck.com/see-demo
--or--
Download Rundeck Open Source here:
https://rundeck.com/open-source
Connect:
Stack Overflow community: https://stackoverflow.com/questions/tagged/rundeck
Github: https://github.com/rundeck/rundeck/issues
Twitter: https://twitter.com/Rundeck
Facebook: https://www.facebook.com/RundeckInc/
LinkedIn: www.linkedin.com › company › rundeck-inc
Navvia is always looking for ways to improve how we do things and we’ve come to see DevOps as our compass on the road to continual improvement. However, DevOps means different things to different people.
To our company, it has become the rallying cry for organizational change. It is the standard that leads us on a path towards better alignment across teams, enhanced agility, higher quality and the elimination of waste.
What you will learn:
- Why Navvia embarked on DevOps
- An overview of DevOps including common misconceptions
- A case study entitled “a tale of two apps”
- How Navvia is implementing DevOps
- What we’ve learned so far
It’s an exciting journey with the destination being improved customer experience, higher rates of innovation and a faster path to business value.
Moving forward in your DevOps journey—What's your next step after CA World?CA Technologies
A perspective from within CA Technologies on where to start and how to progress in your DevOps journey to ultimately become successful in today's application economy.
For more information on DevOps solutions from CA Technologies, please visit: http://bit.ly/1wbjjqX
The Journey of devops and continuous delivery in a Large Financial InstitutionKris Buytaert
The Journey of devops and continuous deliverey in a Large Financial Institution,
as presented by @markheistek and myselve at Velocity Conf 2013, Longon
DevOps and Continuous Delivery Reference Architectures (including Nexus and o...Sonatype
There are numerous examples of DevOps and Continuous Delivery reference architectures available, and each of them vary in levels of detail, tools highlighted, and processes followed. Yet, there is a constant theme among the tool sets: Jenkins, Maven, Sonatype Nexus, Subversion, Git, Docker, Puppet/Chef, Rundeck, ServiceNow, and Sonar seem to show up time and again.
A Small Association's Journey to DevOps w/ Edward RuizSonatype
Small and medium-size businesses are under the same pressure to innovate-at-speed as large corporations. They face these challenges with shoestring IT budgets and limited staff who are stretched thin and forced to wear multiple hats. These limits are particularly acute in the world of nonprofit associations. But with the right vision and culture, even small teams can successfully implement a DevOps philosophy and bust the barriers to high-speed IT innovation.
In this presentation, I will recount our small membership association’s transformative journey to DevOps and share the lessons we learned along the way. I will offer first-hand experiences and practical ideas on how to cultivate a collaborative team culture to realize faster deployment cycles while improving build quality and delighting customers with great software.
Scania: A DevOps Journey in an Automotive Enterprise Perforce
DevOps is a software development methodology that emphasizes communication, collaboration, integration and automation. The DevOps movement at Scania is yet in its early stages, but from the very beginning, the Development and Operations teams have been working in close collaboration. I’ll present key takeaways on how best to proceed with implementing a DevOps culture within a large globally dispersed IT department.
Brian Garofola's presentation at "DevOps: The Key to Delivery Applications and Services Faster and Better" InformationWeek event in Chicago on December 3, 2014.
CDK Global is the largest global provider of integrated information technology and digital marketing solutions to the automotive retail industry. Brian Garofola, Engineering Director at CDK Global, talks about the journey towards increasing the flow of value to customers by constantly improving the people, processes, and tools in the delivery pipeline.
A DevOps Journey - An experience report after 6 years of implementing DevOps and Continuous Delivery in Frende Forsikring, a small insurance company in Norway.
The Journey to Devops: From Waterfall to Continuous IntegrationSauce Labs
Join the conversation as DevOps industry analyst Chris Riley discuss the challenges and potential approaches for your team to make the journey to DevOps.
Video and slides synchronized, mp3 and slide download available at URL http://bit.ly/1SbjUWM.
Aviran Mordo talks about how microservices and DevOps go hand in hand, and what it takes to operate and build a successful microservices architecture from development to production. Filmed at qconlondon.com.
Aviran Mordo is the head of back-end engineering at Wix. He has over 20 years of experience in the software industry and has filled many engineering roles and leading positions, from designing and building the US national Electronic Records Archives prototype to building search engine infrastructures.
Our DevOps Journey
Transforming 6 Month Waterfalls to 1 Hour Code Deploys
https://info.dynatrace.com/17q3_wc_from_agile_to_cloudy_devops_na_registration.html
In the 2nd part of our webinar series, Anita Engleder, DevOps Lead at Dynatrace reviews and dissects lessons learned during the transformational journey moving Dynatrace from an on-prem culture to one that is cloud native. She will lend her perspective as a key member of the team that executed on the original vision: to “implement a new cloud native offering and deploy a new feature release every 2 weeks. Additionally, be able to support a 1-hour lead time from Code Change to Production”.
On November 17th at 1pm/10am PT Anita will present the challenges she and her team faced transforming 6 Months Waterfall to 1 Hour Code Deploys.
In this webinar Anita will discuss:
How to enable a complete cultural shift across multiple teams, in terms of thought process AND execution
What the specific role of her DevOps team is and how it played into the transformation
The role of Feature teams and why continuous feedback is critical for them
How to successfully influence key stakeholders for complete alignment
Today Anita’s team runs 170 production changes every day, running across several AWS Data Centers as well as On-Premise – something that would have been thought impossible only a few years prior.
DOES16 San Francisco - Marc Ng - SAP’s DevOps Journey: From Building an App t...Gene Kim
SAP’s DevOps Journey: From Building an App to Building a Cloud
Marc Ng, Cloud Infrastructure Engineering & Automation, SAP
SAP has been using a DevOps & Continuous Delivery approach for building its web and mobile apps for several years, and is now building and running a global cloud at the scale needed to support the digital transformation needs of its customers. This talk recaps the story of how SAP originally adopted DevOps practices before moving on to describe how the Cloud Infrastructure Services team is building and operating its 3rd generation cloud automation system using microservices, containers and open-source software.
DevOps Enterprise Summit San Francisco 2016
OpenDaylight Summit 2016 – Ericsson keynote - The journey to a DevOps FutureEricsson
The Telecommunications industry is in the midst of transformation with Service Providers looking to gain advantage from convergence of IT and Telecommunications. Software Defined Networking, and more importantly OpenDaylight SDN, brings the power of programmability and automation to networks. This presentation will take you on a journey together with Ericsson through our past decision to productize and base our SDN solutions on OpenDaylight, our activities that ensure current open source initiatives such as OpenDaylight, OpenStack and OPNFV power the transformation to Telecom Cloud and our plans for OpenDaylight and PaaS Integration.
How Cerner Corporation Delivers End-to-End Workflow Visibility to Increase Cr...AppDynamics
In today's world where end-users desire a simple and intuitive web experience, we face correlating operational challenges. How does a simplistic experience equal a more complex system? Hear how AppDynamics End User Management (EUM) and Application Performance Management (APM) enable visibility into the end-to-end workflow, which gives everyone new insight into the workflow. This empowers support and operations teams with information from the SME developer on the application process flows in real-time.
From end-user devices to browsers to entry points to web apps to seeing transactions between systems, hear how AppDynamics makes all this visible. Learn how Cerner CTS is on its journey with AppDynamics and has gained visibility into workflows, delivering the potential to change the support game.
Key takeaways:
o Build a service-oriented culture
o Define an operational support process
o Improve meantime to resolution
For more information, go to: www.appdynamics.com
Evolving a Worldwide Customer Operations Center Using AtlassianAtlassian
National Instruments, a global leader in test, measurement, and control solutions, has grown its customer operations centers and their use of Atlassian across the world from 100K to 1M+ number of issues per year and from 80 to 500+ agents over the past six years. Atlassian has grown with the growth of their business, now allowing National Instruments to process over 3,000 emails daily using JIRA Service Desk Data Center.
In this session, National Instruments will share the story of its business growth and how Atlassian continues to support it. National Instruments will also share best practices and tips for some of the challenges your organization may face when scaling customer operations, particularly around performance, reporting, governance, and supporting infrastructure.
Norbert Kujbus, IT Applications Manager, CRM, National Instruments
Give ‘Em What They Want! Self-Service Middleware Monitoring in a Shared Servi...SL Corporation
Self-service monitoring dashboards enhance cross-department productivity and reduce information-reporting burden on middleware operations teams.
In this presentation, Intuit shares their professional best practices for providing real-time and historic health and performance information on their shared middleware platform to different groups across the enterprise using RTView® self-service dashboards.
For more information on SL and RTView® Enterprise Monitor™, End-to-End Monitoring and Middleware Monitoring, please visit us at http://www.sl.com.
A short introduction into HEAT Software for tracking customer serviceTim Wilmot
A presentation on the HEAT Service and Support application from Wizard Systems to track service calls and anything customer service. Integrates with other systems, the web, email etc. Over 250 Management Reports. Built in escalation processes to track your SLAs
Material presented during the Digital Transformation Summit in Manila on May 25. This presentation highlights how digitization is disrupting manufacturing through machine vision, robotics, analytics, and Industrial IoT.
DOES SFO 2016 - Kaimar Karu - ITIL. You keep using that word. I don't think i...Gene Kim
Let’s get this straight. ITIL is not about implementing dozens of processes, or about establishing a CAB to review every change request, or about the never-ending story of creating a CMDB. The ITIL framework has been designed to help IT organizations to move from being a black box technology provider – often viewed as a disposable cost centre – to becoming a service provider, and a true partner for the rest of the business. We know – we own the framework.
Unless your customer can achieve their objectives with the technology you run, and can get assistance when needed, no-one cares whether your architecture is built on a monolith, uses microservices, or can brag about being serverless. Agile as a mind-set covers the whole value chain, but common practices are limited to development only. DevOps as a philosophy covers the whole value chain, but common practices are limited to the deployment-focused intersection of development and operations only. Understanding the organisation's strategy, developing the product strategy, and dealing with customer issues are expected to be taken care of by someone else, as if by magic. Because of this, DevOps faces a risk of becoming the largest local optimisation exercise ever undertaken for way too many organisations
In tens of thousands of companies around the world, ITIL has helped to develop an organizational capability that has provided them with a competitive advantage. More than three million people have been certified, and ten times as many trained over the years. Yet, we have all heard the horror stories, too. So what is it that separates a successful adoption of ITIL from an unsuccessful attempt at implementing the framework? What are the common problematic practices and anti-patterns we have seen in the wild, and what does the guidance in ITIL really say? How can you move from a broken approach to IT Service Management to one that delivers value. Can you still use ITIL in the DevOps world? Do you even need to? Or, perhaps, the questions is whether DevOps can survive (in the enterprise) without embracing the service mind-set.
DOES SFO 2016 - Daniel Perez - Doubling Down on ChatOps in the EnterpriseGene Kim
HPE's Research Development & Engineering team has been on a fast-tracked DevOps journey over the past couple of years.
During our DOES 2014 talk we shared our deployment of ElectricFlow as a highly available and centralized self-service solution that has enabled HPE developers to quickly onboard onto ElectricFlow for build/test/deployment pipelines in a repeatable and cost-effective way.
At DOES 2015 we expanded on our investments into a comprehensive monitoring, self-healing, and accelerated deployment strategy across all of our applications to further bridge our Dev and Ops gap with greater visibility into our environments and to accelerate our time-to-market with repeatable and fully automated deploys.
Join us this year as we continue in this journey with our biggest transformation yet: the proliferation of ChatOps within our organization. We will discuss the decisions that lead us to these investments, the key lessons we have learned, and share our various Hubot integrations and capabilities.
DOES SFO 2016 - Greg Maxey and Laurent Rochette - DSL at ScaleGene Kim
t last year’s DOES conference, we introduced the new Domain Specific Language (DSL) for Electric Flow and painted a vision for how it could revolutionize application release automation (ARA) for very large enterprise implementations.
We are pleased to share with you our experiences and learnings from such a large scale implementation in a financial services company that we’ve been working on this past year. This is a very large implementation—hundreds of ‘platforms’, each containing hundreds of application components each targeting hundreds of ‘device types’, that is, thousands of components distributed across tens of thousands of end points in data centers across the world.
Because of regulatory and quality concerns, complex multi-environment stage testing and promotion systems with clear separation of duties must be enforced. While Electric Flow provided the core functionality to achieve these goals, there was a considerable amount of customization required to support legacy applications, tools and processes. All of the custom work done by the Electric Cloud professional services teams was done in DSL, that is, source code first. Customizations are maintained in a source control system and applied to the various staging environments through automated script execution managed by Electric Flow. While the Electric Flow UI was not used to author content, it was used to verify implementation and provide a convenient ways for the client to monitor progress of their application delivery. The result was a highly maintainable and scalable implementation that could be customized and adjusted on a moment’s notice. Indeed, the project has been managed in a lean agile manner with three week sprints.
DOES SFO 2016 - Rich Jackson & Rosalind Radcliffe - The Mainframe DevOps Team...Gene Kim
This session will discuss the success story from Walmart on how they built a set of services on the mainframe to provide capabilities at a large scale for their distributed teams, as well as discuss the transformation required for mainframe teams to achieve this success.
DOES SFO 2016 - Greg Padak - Default to OpenGene Kim
Large enterprises have hierarchical organizations to define areas of responsibility and drive better accountability. Those structures often block cross-team interactions and knowledge sharing that slow innovation and agility. We will discuss strategies that use open platforms to drive meaningful development outcomes through collaboration and productivity across the enterprise.
DOES SFO 2016 - Michael Nygard - Tempo, Maneuverability, InitiativeGene Kim
Tempo. Most people are familiar with it in the musical sense. It’s the speed, cadence, rhythm that the music is played. It drives the music forward - and pulls it back. But there’s more to tempo than a musical beat. In war, like in business, tempo - the speed at which you can transition from one task to the next - is a critical component for victory.
No single person nor department owns tempo. Somebody can’t just shout, “I now control the tempo,” and take charge. If you operate at a faster tempo than your cycle time allows, then you’ll get thrashing. The rate of tempo emerges organically as companies move around that action loop of sensing, deciding and acting.
Tempo emerges from the convergence of architecture, infrastructure, organization, and mindset. All these things have to align to achieve tempo. None of them can be changed in isolation.
In this talk, we will look at different models for transforming an organization to high tempo and high performance. We'll see how that can get derailed and what to do about it.
DOES SFO 2016 - Alexa Alley - Value Stream MappingGene Kim
Value Stream Mapping can streamline development processes and workflows. This talk will cover how Hearst has done internal Value Stream Mapping workshops to improve team collaboration and release times.
In this talk, I will discuss Value Stream Mapping and how it has helped transform internal processes for businesses within Hearst to adopt a DevOps culture. I’ll walk through the successes and learning experiences we’ve gained by holding VSM sessions at different businesses, in varying verticals at Hearst. We will review real examples of workflows, release times, benefits to the contributors and business, and how the collaboration has helped teams. While there are great successes, I will also share where we saw room for improvement and how we continually make changes to bring the most value to our teams. The most important value is how these have helped to start building a DevOps mindset in a company of over 25,000 employees.
DOES SFO 2016 - Mark Imbriaco - Lessons From the Bleeding EdgeGene Kim
DevOps news is dominated by discussions about tools, and with good reason. It's not unusual for the amount of infrastructure-related code in a system to approach or even exceed the amount of code dedicated to the actual problem the system is solving, even in small systems. As our systems scale in size and complexity, we invest an ever increasing amount of resources into building solutions to help manage our our complex technical systems. And rightly so.
What's often overlooked, however, is the human component of our systems. All too often our approaches to tools, processes, and systems management attempt to remove humans rather than empower them.
I'll make the case that humans are not a source of entropy to be safeguarded against in our systems, but rather a fundamental source of resilience and even efficiency. We'll discuss ways that we can use this point of view to our advantage when constructing our systems to move faster without sacrificing safety. We'll look at things like tools and our interactions with them, team collaboration, and even organizational structure and policies.
We've had plenty of talks about building for web scale, cloud scale, and even planetary scale. Let's spend some time talking about designing for human scale.
DOES SFO 2016 - Topo Pal - DevOps at Capital OneGene Kim
In my previous years’ talks at DevOps Enterprise Summit, I spoke about starting and scaling of DevOps at Capital One; importance of Open Source, Open Technology and Innovations in DevOps.
This year, I will present Capital One’s journey of maturing in DevOps and Continuous Delivery. My presentation will cover our current areas of focus: Delivery Pipeline, Flow and Measurements. I will also share some of the problems we faced and what we did to solve them.
DOES SFO 2016 - Cornelia Davis - DevOps: Who Does What?Gene Kim
Within the IT organizational structures that have dominated the last several decades roles and responsibilities are fairly standardized. But with the dramatic changes that DevOps practices and supporting toolsets bring, many are left feeling a bit off balance - it’s no longer clear who is responsible for even things as “straight-forward” as development or operations.
In this talk I will take traditional roles that are distributed across fairly standard IT structures and sort them into a new organizational context. What is the role of the Enterprise Architect? Who does capacity planning and how? How can change management step out of the way all while still satisfying the requirements of safe deployments? How do agile teams interface with personnel responsible for maintaining legacy systems? I’ll leave the audience with a blueprint for a new organizational structure.
DOES SFO 2016 - Avan Mathur - Planning for Huge ScaleGene Kim
Installing one CI server or configuring a deployment pipeline for a specific application might be easy enough. However, as enterprises look to scale their DevOps adoption and optimize their software delivery practices across the organization (to support additional teams, product lines, application releases, processes and infrastructure) -- software delivery pipeline(s) need to scale to support enterprise workloads.
For some enterprises, this means having a pipeline that can withstand the velocity and throughput of thousands of product releases, supporting tens of thousands of developers and distributed teams, hundreds of thousands of infrastructure nodes, multitudes of inter-dependent application components, or millions of builds and test-cases.
This scale poses unique challenges and implications for your pipeline design. This talk covers best practices for analyzing and (re)designing your software delivery pipeline – regardless of your chosen tool-set or technologies. Obtain tips and tools for ensuring your pipelines and DevOps infrastructure have the right architecture and feature-set to support your software production as it scales, while also ensuring manageability, governance, security, and compliance.
Learn best practices for how to:
1) Plan for scale: how to project for the types of performance indicators/vectors you’d need to scale across.
2) How to design of your pipeline and supporting infrastructure and operations (such as data retention, artifact retrieval, monitoring, etc.).
3) Design your pipeline workflows and processes to allow reusability and standardization across the organization, while also enabling flexibility to support the needs of specific teams/apps.
4) Design your pipeline in a way that enables fast rollout- easy onboarding thousands of applications, across hundreds of teams
5) Incorporate security access controls, approval gates and compliance checks as part of your pipeline and have them standard across all releases
6) Ensure your architecture support HA, DR and business continuity.
As organizations invest in DevOps to release more frequently, there’s a need to treat the database tier as an integral part of your automated delivery pipeline – to build, test and deploy database changes just like any other part of your application.
However, databases (particularly RDBMS) are different from source code, and pose unique challenges to Continuous Delivery - especially in the context of deployments. Often, code changes require updating or migrating the database before the application can be deployed. A deployment method that works for installing a small database or a green-field application may not be suitable for industrial-scale databases. Updating the database can be more demanding than updating the app layer: database changes are more difficult to test, and rollbacks are harder. Furthermore, for organizations who strive to minimize service interruption to end users, database updates with no-downtime are a laborious operation.
Your DB stores the most mission-critical and sensitive data of your organization (transaction data, business data, user information, etc.). As you update your database, you’d want to ensure data integrity, ACID, data retention, and have a solid rollback strategy - in case things go wrong …
This talk covers strategies for database deployments and rollbacks:
• What are some patterns and best practices for reliably deploying databases as part of your CD pipeline?
• How do you safely rollback database code?
• How do you ensure data integrity?
• What are some best practices for handling advanced scenarios and backend processes, such as scheduled tasks, ETL routines, replication architecture, linked databases across distributed infrastructure, and more.
• How to handle legacy database, alongside more modern data management solutions?
DOES SFO 2016 - Marc Priolo - Are we there yet? Gene Kim
2 years ago at DOES14, I presented “Vision Versus Execution: Implementing Continuous Delivery”. I shared how we achieved a big Continuous Delivery win – increasing software test coverage and delivery velocity and efficiency.
Since then, we have been busy scaling DevOps, Continuous Delivery and Lean principles across teams and practices throughout Urban Science. This rollout included both a cultural aspect, as well as an implementation of a centralized, shared, self-service automation solution for our teams – enabling them to “opt-in” to an automated pipeline.
In this talk I will present anecdotes and learnings gathered through our experience over the past two years and discuss the challenges and the value of scaling DevOps across the organization.
DOES SFO 2016 - Steve Brodie - The Future of DevOps in the EnterpriseGene Kim
DevOps adoption is growing rapidly, especially in the enterprise. What started as a “keeping up with the unicorns” grassroots movement within more forward thinking companies, has matured to large, complex enterprises now often being on the forefront of DevOps innovation.
DOES SFO 2016 - Aimee Bechtle - Utilizing Distributed Dojos to Transform a Wo...Gene Kim
Aimee Bechtle of Capital One’s Card Technology Advanced Engineering team will share how they have utilized Distributed Dojos to transform to a workforce skilled in DevOpsSec, public cloud and automation. Their Distributed Dojo strategy was formed when they needed to quickly and efficiently meet the challenges of a large cloud migration but were limited by local resources. Reaching out to a prominent retail chain they learned how draw from their engineering talent to form short-term, highly focused delivery teams. These teams now work cohesively across multiple locations to solve the challenges introduced when migrating such a large-scale, complex infrastructure to the cloud. They will explain how within weeks several Dojo teams were formed and releasing automation that not only supported Card Technology’s DevOpsSec and cloud mission, but provided associates with new skills that could be proliferated throughout the company.
DOES SFO 2016 - Ray Krueger - Speed as a Prime DirectiveGene Kim
Speed as a Prime Directive
Ray Krueger, Vice President of Engineering, Hyatt Hotels Corporation
Hyatt is transforming into a technology company that delivers digital experiences in the Hospitality industry. We're applying Continuous Delivery in order to achieve our goals faster. In the process, we are simplifying and abstracting legacy environments and building a hospitality technology platform.
DOES SFO 2016 - Paula Thrasher & Kevin Stanley - Building Brilliant Teams Gene Kim
After an initial DevOps transformation as a company, we had to grapple with how to scale and grow the talent and workforce to build a NextGen DevOps-minded company of 18,000+ people. We have built a number of programs to expand awareness, encourage growth mindsets, and drive workforce development. We will share the different ways we are working to "Build Brilliant Teams" to drive our DevOps transformations.
DOES SFO 2016 - Kevina Finn-Braun & J. Paul Reed - Beyond the Retrospective: ...Gene Kim
At DOES15, we presented the work we'd done at Salesforce to take their SRE teams to the "blameless cloud." We worked with various roles in the SRE teams so they could start asking the right questions about failure, and through the postmortem and retrospective process, begin to make lasting changes in _how_ Salesforce worked with and remediated identified failures.
But DevOps espouses less siloed thinking and more shared responsibilities, so we found postmortems within the SRE organization weren't enough. As Salesforce was moving toward a model of "service ownership," teams along
the entire software delivery value stream needed to start to understand their roadblocks to remediation and what aspects of the complex system they worked in were impeding their ability to "own their service."
We'll discuss the second phase of our work in helping these operations _and product_ teams gain a deeper understanding of service ownership, and why
just "DevOps'ing it up" wasn't quite enough on its own to help. plus we'll introduce an expanded model from last year's talk that incorporates human factors and complexity theory. These additions helped prime the teams to more effectively grapple with the challenges facing them on the road to true service ownership.
Business Valuation Principles for EntrepreneursBen Wann
This insightful presentation is designed to equip entrepreneurs with the essential knowledge and tools needed to accurately value their businesses. Understanding business valuation is crucial for making informed decisions, whether you're seeking investment, planning to sell, or simply want to gauge your company's worth.
India Orthopedic Devices Market: Unlocking Growth Secrets, Trends and Develop...Kumar Satyam
According to TechSci Research report, “India Orthopedic Devices Market -Industry Size, Share, Trends, Competition Forecast & Opportunities, 2030”, the India Orthopedic Devices Market stood at USD 1,280.54 Million in 2024 and is anticipated to grow with a CAGR of 7.84% in the forecast period, 2026-2030F. The India Orthopedic Devices Market is being driven by several factors. The most prominent ones include an increase in the elderly population, who are more prone to orthopedic conditions such as osteoporosis and arthritis. Moreover, the rise in sports injuries and road accidents are also contributing to the demand for orthopedic devices. Advances in technology and the introduction of innovative implants and prosthetics have further propelled the market growth. Additionally, government initiatives aimed at improving healthcare infrastructure and the increasing prevalence of lifestyle diseases have led to an upward trend in orthopedic surgeries, thereby fueling the market demand for these devices.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
3.0 Project 2_ Developing My Brand Identity Kit.pptxtanyjahb
A personal brand exploration presentation summarizes an individual's unique qualities and goals, covering strengths, values, passions, and target audience. It helps individuals understand what makes them stand out, their desired image, and how they aim to achieve it.
Premium MEAN Stack Development Solutions for Modern BusinessesSynapseIndia
Stay ahead of the curve with our premium MEAN Stack Development Solutions. Our expert developers utilize MongoDB, Express.js, AngularJS, and Node.js to create modern and responsive web applications. Trust us for cutting-edge solutions that drive your business growth and success.
Know more: https://www.synapseindia.com/technology/mean-stack-development-company.html
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
Explore our most comprehensive guide on lookback analysis at SafePaaS, covering access governance and how it can transform modern ERP audits. Browse now!
Taurus Zodiac Sign_ Personality Traits and Sign Dates.pptxmy Pandit
Explore the world of the Taurus zodiac sign. Learn about their stability, determination, and appreciation for beauty. Discover how Taureans' grounded nature and hardworking mindset define their unique personality.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
RMD24 | Retail media: hoe zet je dit in als je geen AH of Unilever bent? Heid...BBPMedia1
Grote partijen zijn al een tijdje onderweg met retail media. Ondertussen worden in dit domein ook de kansen zichtbaar voor andere spelers in de markt. Maar met die kansen ontstaan ook vragen: Zelf retail media worden of erop adverteren? In welke fase van de funnel past het en hoe integreer je het in een mediaplan? Wat is nu precies het verschil met marketplaces en Programmatic ads? In dit half uur beslechten we de dilemma's en krijg je antwoorden op wanneer het voor jou tijd is om de volgende stap te zetten.
6. Background - Live Nation
Largest Live Entertainment company in the world.
>450 Million fans in 40 countries
>120 Venues Owned and Operated
>24K Concerts
7. Background - Ticketmaster
1976- Founded at Arizona State University
1996- Ticketmaster.com launched
2010- Live Nation and Ticketmaster join forces
2011- Transformation journey begins…
19. Support at the Edge
Formalized tiered support model
Move support as close to customers as possible
Focuses teams on projects that prevent problems
27. Ticketing Engine (aka The Host)
Powers $25B in commerce
Performance measured in microseconds
Code first committed 1976
VMS running on emulated VAX
28. Bedrock Team
• Deploys their own
code
• Integrated PagerDuty
for Oncall Alerts
• Leverages
Cucumber/BDD for
automated functional
tests
Ticketing Engine (aka The Host)
30. Ticketmaster.com (AKA TMOL)
Drives 40% of revenue
Majority of system built in 2000 ModPerl
Tribal knowledge no longer at the
company
31.
32. Metal to Money – No Hands
Development team taking over svc delivery
Push Button Deployment of the TMOL stack
Tribal knowledge encapsulated in code
34. To know that you do not know is the best
To pretend you know when you do not know is a disease
-Lao-tzu
Editor's Notes
Every 22 minutes somewhere around the world we are connecting fans with unforgettable moments of joy
Culture culture culture
(Pods)= two pizza teams
65/75 Scrum teams pushing their own code through the delivery pipeline
Delivery Pipeline
Monitoring/Alerting
Log Aggregation
Protip make it easy and scalable
Abacus story
Projects
TOC transformation
NOC->TOC transition
Embedding of teams
Projects
TOC transformation
NOC->TOC transition
Embedding of teams
EMT, they have 15 minutes to get the incident resolved on the way to the hospital
They are experts in incidents & trauma, the know how all of the systems of the body work and how they are connected. They have 30min to resolve the issue
Specialists have intimate knowledge of the systems that they are working on