16. USAGE OF SOCIAL MEDIA
Excites
customers
with timely
updates
Tries to
connect
emotionally
17. CONSUMERS WITH DISNEY
Consumers spend 13
billion hours
“immersed” with Disney
Brand each year
10 billion hours watching
programs on Disney
channel
18. What are the risks and benefits of
expanding the Disney Brand in new ways?
Risks:
Maintaining its legacy
Adjusting to changing markets
Keep up and maintain
consumers’ trust