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Emergency Disaster
Preparedness
Charles L. Bormann, PhD, HCLD
Massachusetts General Hospital
Harvard Medical School
Developing an Emergency Plan
• Every IVF program should have a plan to
protect fresh and cryopreserved human
tissue and to provide for continuation of
patient care in the event of an emergency
or natural disaster.
• Each IVF program should develop and
implement its own individual emergency
preparedness plan
– Appropriate for its geographic location,
– Actions to be taken to protect patients,
personnel, and specimens
Identify your Risk Factors
www.redcross.org
www.redcross.org
www.redcross.org
Emergency Preparedness
• Personal examples of Laboratory Emergencies
– Electrical Failure
– Hurricane Sandy
– Boston Blizzard
– Brigham Shooting
– Marathon Bombing
– Laboratory Flood
• Ways we were prepared
• Ways we were not prepared
• Improvements made
• Assessing your Laboratory’s Disaster Preparedness
• Developing an Emergency Disaster Plan
Transformer Crash
• Knocked out clinic’s power for ~ 8 hours
• All equipment connected to Emergency Backup Power
35.5
36
36.5
37
37.5
38
38.5
39
39.5
40
40.5
0 30 60 90 120 150 180 210 240 270 300
Temperature°C
Time (minutes)
Temperature Increase
Power Outage
• Ways we were “prepared”
• Ways we were not prepared
– We never closely examined how each piece of lab
equipment responds during a power interruption
• Lab Improvements Post-Power Outage
– Purchased an Uninterrupted Power Supply (UPS)
units for each incubator
www.cap.org
Hurricane Sandy
• Formed Oct 22nd
• Dissipated November 2nd
• Winds spanned 1,100
miles
• Affected 24 States
• $68 billion in damage
• 233 deaths
Ways we were Prepared
• Sufficient time to order additional
liquid N2 tanks
• Identified which patients could be
rescheduled
– Cancelled FETs
– Adjusted day of ET(Day 3 vs Day 5)
– Identified patients that could be triggered ± 1 day
• Identified minimum # of staff required to work
• Secured housing for staff near hospital
2015 Boston Blizzard
• Record Snowfall in
Boston: 110.6 inches
• $35 Million for snow
removal
• Statewide travel bans
Ways we were Prepared
• Sufficient time to order additional
liquid N2 tanks
• Identified which patients could be
rescheduled
– Cancelled FETs
– Adjusted ET day (Day 3 vs Day 5)
• Performed “freeze-alls” if necessary
– Identified patients that could be triggered ± 1
day
• Cancelled all gamete, embryo and PGT biopsy
shipments
• Identified minimum # of staff required to work
• Secured housing for staff near hospital
What Didn’t Work
• Poor understanding of hospital emergency
preparation policy
– No budget for staff housing
• Staff allowed to stay overnight in hospital rooms
– Staff required to use vacation days if unable to work
• Gas and Liquid N2 supplier employees went on
strike
– Strikebreakers unfamiliar with facilities and tank
exchange procedures
– Delays in receiving gas supply
Improvements Post-Blizzard
• Updated policies to include instructions for
securing on-site sleeping quarters during an
emergency event
• Assign administrative work to be completed for
those unable to commute to work
– Help eliminate the pressure for staff to attend work
when there are hazardous conditions
• Established a contract with a back-up gas supply
company in case there are issues with future
deliveries
Brigham Shooting
• Code Purple Alarm
Ways we were Prepared
• The lab has no windows and can only be
accessed with and ID badge
• All staff accounted for
– Communication with office and cell phones
• Hospital Email Announcements
Ways we were not Prepared
• Unable to hear the alarm in lab
– Alarm volume lowered in the lab to prevent startling
the embryologist
• Staff unfamiliar with all hospital codes
– Codes not posted in the lab
• Staff were never trained to handle internal threats
– All emergency drills focused on fires
• Staff unaware of panic button locations
– Unclear when they should be utilized
Improvements Post-Shooting
• Laboratory alarms (light and reduced sound)
• Hospital Code Education
• Practice Drills for each Code
– Perform on annual basis (similar to Fire Drills)
• Indicate location of panic buttons on
Emergency Maps
– Educated staff on when to use them
• Practice evacuating the Waiting Room, PACU,
and OR
• Identified resources for staff to deal with the
emotional aspect of these types of events
Improvements Post-Shooting
Boston Marathon Bombing
• Boston School Vacation (April 15-19)
• Marathon Monday
Sequence of Boston Events (April 15th)
• Marathon Bombing
– Limited to no cell
phone service
• BWH: Code Orange
Lockdown
• MBTA suspended
service Shuttle routes
closed
Sequence of Boston Events (April 16-18th)
• Hospital Lockdown
• Limited Shuttle Service
to Hospital
• Heightened Security
• Streets closed due to
suspicious vehicles
• Visit from President
Obama
Boston Shutdown (April 19th)
• One suspect killed
• Public Transit Network
Suspended: 5:40AM
• Businesses Closed
• Essential Staff Allowed to
Enter Hospital: 6:22AM
• Staff not allowed to leave
hospital: 8:27AM
• Code Amber Terminated:
6:29PM
• Second Suspect Captured:
8:42PM
• MBTA Restored: 10:48PM
Ways We Were Prepared??
Ways we were not Prepared
• April 15th (Day of Bombing)
– Unable to reach staff by cell phone (towers jammed)
– Did not have an alternative method for communicating
with outside staff
• Personal email addresses, landline phones, social media
– Did not have an established internal emergency
meeting location (only an outside location in case of
fire)
• April 19th (Mandatory city lockdown)
– Did not have an alternative policy/plan for handling lab
procedures
– Limited staff due to holiday
Improvements Post-Bombing
• Keep updated phone list of all employees and
key hospital personnel (smart phone)
– Provide copies to each member of team
• Set up a voicemail system in office
– Designate one remote number to record messages
for employees
– Provide number to all staff members
• Setup Email Distribution List for all staff
members:
– Include work and personal email addresses
Develop a Phone Tree
1. Decides what constitutes an Emergency
2. Determine who will need to know the
information your phone tree will communicate
3. Make a list of names and contact information:
Get 2 phone numbers from each person; at
least one should have voicemail
4. Decide who will sit on top of the phone tree
5. Test your phone tree on a regular basis
6. Staff should keep a copy of the phone tree with them
(smart phone)
Laboratory Director
Senior Embryologist Senior Embryologist Senior Andrologist
Embryologist
Embryologist
Embryologist
Embryologist
Embryologist
Andrologist
Andrologist
AndrologistEmbryologist
• Text Messaging
• Email
• Social Media
Egg Retrieval
IVF/ICSI
Embryo Culture
PGT
Embryo Transfer
Fertilization Check
• Direct to another facility
• Cancel cycle
• Freeze Oocytes
• No assessment, leave in culture medium
• No assessment, leave in culture medium
• Push Day 3 biopsies to Day 5/6
• Freeze all embryos
• Push Day 3 transfers to Day 5/6
• Cancel transfer and freeze all embryos
Lab Procedures: Limited or No Staff
Stricter policy on # of staff required to cover holidays. Each working
day should be equally staffed.
Brigham IVF Laboratory Flood
• Waterline burst above IVF
Laboratory
– Lab on 5th floor of 14 story
hospital
– 28,000 gallons of water
covered entire lab, OR, PACU
and offices
– Water contained anti-
corrosive agents
Ways we were Prepared
• Hospital Engineering notified Lab Directors
immediately
• Established emergency back-up agreement with
BIVF
• Patients immediately notified of clinical changes
– No break in patient care
• Electronic Medical Record System
– Backed-up on outside servers
• Duplicate copies of Freezer Contents
• Established SOPs and Maps for evacuating frozen
tissues
Ways we were Prepared
• Established vitrification SOPs
– Allowed for quickly cryopreserving oocytes and
embryos in the absence of power
Established Relationships with
Outside Vendors
Eduardo Kelly: www.steptoemd.comLeo McNamara: leovmcn@gmail.com
Ways we were not Prepared
• No internal lab flood alarm warming system
• Embryo/Gamete Storage Alarm System was destroyed
– No remote server
• MVE Solenoid Damaged in Flood
– Auto-fill did not work properly (Dangerous Situation!!)
• Incomplete Equipment Log: Electrical Lines, Gas Lines,
Computers
• Many paper documents destroyed (QC logs, product
inventory, protocol updates…etc)
• Did not Establish Gamete/Embryo Shipping agreements
in advance for patients being treated offsite
• Unfamiliar with how to handle insurance adjusters
Improvements Post-Flood
• Water/Flood Sensor
• Switched to a single alarm system (incubators and
storage tanks)
– All alarms connected to an outside server
• Updated SOP: Disconnect auto-fill lines until tank has
been thoroughly inspected by vendor
• Created a video and picture inventory of all laboratory
equipment (smart phone)
– Update annually
Improvements Post-Flood
• Updated SOPs to require shipping agreements in
advance of treatment
– Negotiated future rates for courier services
• Developed electronic QC sheets, inventory logs,
policy updates…etc.
• Identified resources for recovering damage
documents
www.firewaterwind.com
Insurance Adjuster
• Tag all lab items: Name/ Location
• Keep record of each item relocated or damaged
– Photograph each item (especially damaged or discarded items)
• Secure a climate controlled storage facility to maintain equipment
and records
– Identify appropriate storage locations for protected health information
(PHI)
• Identify an independent contractor that is familiar with clinical IVF to
assess damage
• Escort insurance adjuster and point out all damage
– Clearly describe the risks for contamination or equipment malfunctions
in an IVF program
• Provide insurance adjuster with references for experts on IVF
laboratory air quality, quality control testing…etc.
• Get a quote from vendors to replace all lost items
– Have vendor provide you with lead times for all equipment
Utilization of Frozen Embryos
• Frozen Embryo Transfers n=9925
60.8
14.2 13.1
6.5
2.1 1.6 1.3 0.3 0.1
0
10
20
30
40
50
60
70
1 2 3 4 5 6 8 10 >10
%ofFETs
# Years in Storage
Off-Site Storage Facilities
• Florida Location
– Category 5 Hurricane Safe
Room that can withstand
330 mph winds
• Minnesota Location
– F5 Tornado Shelter that
can endure 250 mph
winds
• Nevada Location
– Located on eastern side of
Sierra Mountains to
protect against
earthquakes
– Safe room to withstand
wildfires. Able to endure
1200 degree temps for 3
hours
www.reprotech.com
www.readyrating.org
www.readyrating.org
http://www.redcross.org/prepare/mobile-apps
www.asrm.org/SRBT

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Disaster preparedness for IVF Labs

  • 1. Emergency Disaster Preparedness Charles L. Bormann, PhD, HCLD Massachusetts General Hospital Harvard Medical School
  • 2. Developing an Emergency Plan • Every IVF program should have a plan to protect fresh and cryopreserved human tissue and to provide for continuation of patient care in the event of an emergency or natural disaster. • Each IVF program should develop and implement its own individual emergency preparedness plan – Appropriate for its geographic location, – Actions to be taken to protect patients, personnel, and specimens
  • 3. Identify your Risk Factors www.redcross.org
  • 6. Emergency Preparedness • Personal examples of Laboratory Emergencies – Electrical Failure – Hurricane Sandy – Boston Blizzard – Brigham Shooting – Marathon Bombing – Laboratory Flood • Ways we were prepared • Ways we were not prepared • Improvements made • Assessing your Laboratory’s Disaster Preparedness • Developing an Emergency Disaster Plan
  • 7. Transformer Crash • Knocked out clinic’s power for ~ 8 hours • All equipment connected to Emergency Backup Power
  • 8. 35.5 36 36.5 37 37.5 38 38.5 39 39.5 40 40.5 0 30 60 90 120 150 180 210 240 270 300 Temperature°C Time (minutes) Temperature Increase
  • 9. Power Outage • Ways we were “prepared” • Ways we were not prepared – We never closely examined how each piece of lab equipment responds during a power interruption • Lab Improvements Post-Power Outage – Purchased an Uninterrupted Power Supply (UPS) units for each incubator www.cap.org
  • 10. Hurricane Sandy • Formed Oct 22nd • Dissipated November 2nd • Winds spanned 1,100 miles • Affected 24 States • $68 billion in damage • 233 deaths
  • 11. Ways we were Prepared • Sufficient time to order additional liquid N2 tanks • Identified which patients could be rescheduled – Cancelled FETs – Adjusted day of ET(Day 3 vs Day 5) – Identified patients that could be triggered ± 1 day • Identified minimum # of staff required to work • Secured housing for staff near hospital
  • 12. 2015 Boston Blizzard • Record Snowfall in Boston: 110.6 inches • $35 Million for snow removal • Statewide travel bans
  • 13. Ways we were Prepared • Sufficient time to order additional liquid N2 tanks • Identified which patients could be rescheduled – Cancelled FETs – Adjusted ET day (Day 3 vs Day 5) • Performed “freeze-alls” if necessary – Identified patients that could be triggered ± 1 day • Cancelled all gamete, embryo and PGT biopsy shipments • Identified minimum # of staff required to work • Secured housing for staff near hospital
  • 14. What Didn’t Work • Poor understanding of hospital emergency preparation policy – No budget for staff housing • Staff allowed to stay overnight in hospital rooms – Staff required to use vacation days if unable to work • Gas and Liquid N2 supplier employees went on strike – Strikebreakers unfamiliar with facilities and tank exchange procedures – Delays in receiving gas supply
  • 15. Improvements Post-Blizzard • Updated policies to include instructions for securing on-site sleeping quarters during an emergency event • Assign administrative work to be completed for those unable to commute to work – Help eliminate the pressure for staff to attend work when there are hazardous conditions • Established a contract with a back-up gas supply company in case there are issues with future deliveries
  • 17. Ways we were Prepared • The lab has no windows and can only be accessed with and ID badge • All staff accounted for – Communication with office and cell phones • Hospital Email Announcements
  • 18. Ways we were not Prepared • Unable to hear the alarm in lab – Alarm volume lowered in the lab to prevent startling the embryologist • Staff unfamiliar with all hospital codes – Codes not posted in the lab • Staff were never trained to handle internal threats – All emergency drills focused on fires • Staff unaware of panic button locations – Unclear when they should be utilized
  • 19. Improvements Post-Shooting • Laboratory alarms (light and reduced sound) • Hospital Code Education
  • 20. • Practice Drills for each Code – Perform on annual basis (similar to Fire Drills) • Indicate location of panic buttons on Emergency Maps – Educated staff on when to use them • Practice evacuating the Waiting Room, PACU, and OR • Identified resources for staff to deal with the emotional aspect of these types of events Improvements Post-Shooting
  • 21. Boston Marathon Bombing • Boston School Vacation (April 15-19) • Marathon Monday
  • 22. Sequence of Boston Events (April 15th) • Marathon Bombing – Limited to no cell phone service • BWH: Code Orange Lockdown • MBTA suspended service Shuttle routes closed
  • 23. Sequence of Boston Events (April 16-18th) • Hospital Lockdown • Limited Shuttle Service to Hospital • Heightened Security • Streets closed due to suspicious vehicles • Visit from President Obama
  • 24. Boston Shutdown (April 19th) • One suspect killed • Public Transit Network Suspended: 5:40AM • Businesses Closed • Essential Staff Allowed to Enter Hospital: 6:22AM • Staff not allowed to leave hospital: 8:27AM • Code Amber Terminated: 6:29PM • Second Suspect Captured: 8:42PM • MBTA Restored: 10:48PM
  • 25. Ways We Were Prepared??
  • 26. Ways we were not Prepared • April 15th (Day of Bombing) – Unable to reach staff by cell phone (towers jammed) – Did not have an alternative method for communicating with outside staff • Personal email addresses, landline phones, social media – Did not have an established internal emergency meeting location (only an outside location in case of fire) • April 19th (Mandatory city lockdown) – Did not have an alternative policy/plan for handling lab procedures – Limited staff due to holiday
  • 27. Improvements Post-Bombing • Keep updated phone list of all employees and key hospital personnel (smart phone) – Provide copies to each member of team • Set up a voicemail system in office – Designate one remote number to record messages for employees – Provide number to all staff members • Setup Email Distribution List for all staff members: – Include work and personal email addresses
  • 28. Develop a Phone Tree 1. Decides what constitutes an Emergency 2. Determine who will need to know the information your phone tree will communicate 3. Make a list of names and contact information: Get 2 phone numbers from each person; at least one should have voicemail 4. Decide who will sit on top of the phone tree 5. Test your phone tree on a regular basis 6. Staff should keep a copy of the phone tree with them (smart phone)
  • 29. Laboratory Director Senior Embryologist Senior Embryologist Senior Andrologist Embryologist Embryologist Embryologist Embryologist Embryologist Andrologist Andrologist AndrologistEmbryologist • Text Messaging • Email • Social Media
  • 30. Egg Retrieval IVF/ICSI Embryo Culture PGT Embryo Transfer Fertilization Check • Direct to another facility • Cancel cycle • Freeze Oocytes • No assessment, leave in culture medium • No assessment, leave in culture medium • Push Day 3 biopsies to Day 5/6 • Freeze all embryos • Push Day 3 transfers to Day 5/6 • Cancel transfer and freeze all embryos Lab Procedures: Limited or No Staff Stricter policy on # of staff required to cover holidays. Each working day should be equally staffed.
  • 31. Brigham IVF Laboratory Flood • Waterline burst above IVF Laboratory – Lab on 5th floor of 14 story hospital – 28,000 gallons of water covered entire lab, OR, PACU and offices – Water contained anti- corrosive agents
  • 32.
  • 33. Ways we were Prepared • Hospital Engineering notified Lab Directors immediately • Established emergency back-up agreement with BIVF • Patients immediately notified of clinical changes – No break in patient care • Electronic Medical Record System – Backed-up on outside servers • Duplicate copies of Freezer Contents • Established SOPs and Maps for evacuating frozen tissues
  • 34. Ways we were Prepared • Established vitrification SOPs – Allowed for quickly cryopreserving oocytes and embryos in the absence of power
  • 35. Established Relationships with Outside Vendors Eduardo Kelly: www.steptoemd.comLeo McNamara: leovmcn@gmail.com
  • 36. Ways we were not Prepared • No internal lab flood alarm warming system • Embryo/Gamete Storage Alarm System was destroyed – No remote server • MVE Solenoid Damaged in Flood – Auto-fill did not work properly (Dangerous Situation!!) • Incomplete Equipment Log: Electrical Lines, Gas Lines, Computers • Many paper documents destroyed (QC logs, product inventory, protocol updates…etc) • Did not Establish Gamete/Embryo Shipping agreements in advance for patients being treated offsite • Unfamiliar with how to handle insurance adjusters
  • 37. Improvements Post-Flood • Water/Flood Sensor • Switched to a single alarm system (incubators and storage tanks) – All alarms connected to an outside server • Updated SOP: Disconnect auto-fill lines until tank has been thoroughly inspected by vendor • Created a video and picture inventory of all laboratory equipment (smart phone) – Update annually
  • 38. Improvements Post-Flood • Updated SOPs to require shipping agreements in advance of treatment – Negotiated future rates for courier services • Developed electronic QC sheets, inventory logs, policy updates…etc. • Identified resources for recovering damage documents www.firewaterwind.com
  • 39. Insurance Adjuster • Tag all lab items: Name/ Location • Keep record of each item relocated or damaged – Photograph each item (especially damaged or discarded items) • Secure a climate controlled storage facility to maintain equipment and records – Identify appropriate storage locations for protected health information (PHI) • Identify an independent contractor that is familiar with clinical IVF to assess damage • Escort insurance adjuster and point out all damage – Clearly describe the risks for contamination or equipment malfunctions in an IVF program • Provide insurance adjuster with references for experts on IVF laboratory air quality, quality control testing…etc. • Get a quote from vendors to replace all lost items – Have vendor provide you with lead times for all equipment
  • 40. Utilization of Frozen Embryos • Frozen Embryo Transfers n=9925 60.8 14.2 13.1 6.5 2.1 1.6 1.3 0.3 0.1 0 10 20 30 40 50 60 70 1 2 3 4 5 6 8 10 >10 %ofFETs # Years in Storage
  • 41. Off-Site Storage Facilities • Florida Location – Category 5 Hurricane Safe Room that can withstand 330 mph winds • Minnesota Location – F5 Tornado Shelter that can endure 250 mph winds • Nevada Location – Located on eastern side of Sierra Mountains to protect against earthquakes – Safe room to withstand wildfires. Able to endure 1200 degree temps for 3 hours www.reprotech.com
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Editor's Notes

  1. All in vitro fertilization (IVF) programs and clinics should have a plan to protect fresh and cryopreserved human tissue (embryos, oocytes, sperm) and to provide for continuation of patient care in the event of an emergency or natural disaster. The American Society for Reproductive Medicine (ASRM) encourages each IVF program to develop and implement its own individual emergency preparedness plan (Emergency Plan) appropriate for its geographic location, which specifies the actions to be taken to protect patients, personnel, and specimens in the case of a natural disaster or other potentially devastating event. Following is a discussion of some key components to consider in developing your own Emergency Plan.