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How to create a company
culture that entrusts
employees to innovate and
drive growth
Expert, Agence du Numérique
Coordinator, Coworking Digital Wallonia
Digital Transformation Ambassador, Watify, European Commission
• Digital Transformation … As it is !
2
3
Facing these technological
changes, two attitudes are
emerging. The one of those who
will want to preserve the past
structures, the acquired
advantages, and will be swept
away by history. Or the adaptation
to new logic that alone will make it
possible to enjoy, to live better,
freer and longer, but that will
require considerable effort.
TechnologiesGoals
• Empowerment
• Identify which technology is crucial for
what your company is trying to
accomplish.
• What are the goals to
achieve?
• Empowerment is the crowd driving
the digital transformation.
• Share the vision across the organization.
• Involve your employees in on your decision.
• Explain why the twist in the culture matters.
• If you want to see people adopting a new culture,
include them in the WHY.
• What shift in culture will need
to take place within your
organization to bring those
goals and technologies to life?
Shift
4
CULTURE
A digital transformation
requires instilling a culture
that supports the change
while enabling the
company’s overall
strategy.
• Digital Workplace & Digital Culture
• By ignoring culture, an organization risks transformation
failure.
The proportion of companies reporting breakthrough or strong
financial performance was five times greater (90%) among those
that focused on culture than it was among those that neglected
culture (17%).
• Source: BCG 5
• Digital Workplace & Digital Culture
• A digital culture empowers employees with the latitude to
make judgment calls and on-the-spot decisions.
Digital organizations move faster than traditional ones, as their
flatter hierarchy helps speed decision making.
• Source: BCG 6
• Digital Workplace & Digital Culture
• A digital culture attracts talent.
Having a reputation as a digital leader is a magnet for talent.
Millennials are generally attracted by digital companies,
with/because of their promise of a collaborative, creative
environment and greater autonomy.
• Source: BCG 7
• Digital Workplace & Digital Culture
It enables new, more effective ways of working,
raises employee engagement and agility,
and exploits consumer-oriented styles
and technologies.
8
• Digital Workplace & Digital Culture
The organizational environment - the “context” - must be set up
to foster engagement and encourage behaviors that will
advance the organization’s strategy.
This includes: leadership, organization design, performance
management, people-development practices, resources and
tools, vision and values, informal interactions, …
9
• Information
Exploitation
• 4 segments
• Source : Gartner 10
Digital Workplace: tools
Algorithms that proactively
deliver customized
information based on an
employee's implicit and
explicit activities.
Ambient knowledge
• Information
Exploitation
• 4 segments
• Source : Gartner 11
Digital Workplace: tools
A variety of tools to enable
employees to package and
deliver content in new and
novel ways.
Production studio
• Physical / Virtual
Convergence
• 4 segments
• Source : Gartner 12
Digital Workplace: tools
Technology that blurs the
line between the physical
world and digital or
simulated world, creating
a sense of immersion.
Immersive technologies
• Physical / Virtual
Convergence
• 4 segments
• Source : Gartner 13
Digital Workplace: tools
A physical
work
environment
optimized for
employee
agility and
engagement..
Ubiquitous office
Silo Busters
• Agility and Innovation• 4 segments
• Source : Gartner 14
Digital Workplace: tools
Tools to transcend
organizational boundaries
to generate ideas, solve
problems and assemble
teams from a broad
population of employees.
OmniComms
• Agility and Innovation• 4 segments
• Source : Gartner 15
Digital Workplace: tools
A fully mobile suite of
communication and
collaboration services that
can adapt to any business
circumstance.
• The Human Platform
Virtual Personal
Assistants
• 4 segments
• Source : Gartner 16
Digital Workplace: tools
Adaptive software
assistants designed to
perform a wide array of
personal and business
tasks.
• The Human Platform
Microlearning
• 4 segments
• Source : Gartner 17
Digital Workplace: tools
Short and contextual
learning moments to help
employees acquire a wide
variety of digital literacies.
It’s not what you know that matters but your adaptability to change
Change management
20
Someone needs to be in charge
Work on love and empathy
When logic
and reason,
machines can
do better!
24
We love digital ! We make digital !We know digital !
Digital Wallonia
www.digitalwallonia.be
info@digitalwallonia.be
@digitalwallonia
facebook.com/digitalwallonia
Agence du Numérique
Av. Prince de Liège, 133 - 5100 Jambes
+32 (0)81 778080
www.adn.be
Lisa Lombardi
Expert
lisa.lombardi@adn.be
Twitter: @lisalombardibe

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Digital Transformation Summit 2019: How to create a company culture that entrusts employees to innovate and drive growth.

  • 1. 1 How to create a company culture that entrusts employees to innovate and drive growth Expert, Agence du Numérique Coordinator, Coworking Digital Wallonia Digital Transformation Ambassador, Watify, European Commission
  • 2. • Digital Transformation … As it is ! 2
  • 3. 3 Facing these technological changes, two attitudes are emerging. The one of those who will want to preserve the past structures, the acquired advantages, and will be swept away by history. Or the adaptation to new logic that alone will make it possible to enjoy, to live better, freer and longer, but that will require considerable effort.
  • 4. TechnologiesGoals • Empowerment • Identify which technology is crucial for what your company is trying to accomplish. • What are the goals to achieve? • Empowerment is the crowd driving the digital transformation. • Share the vision across the organization. • Involve your employees in on your decision. • Explain why the twist in the culture matters. • If you want to see people adopting a new culture, include them in the WHY. • What shift in culture will need to take place within your organization to bring those goals and technologies to life? Shift 4 CULTURE A digital transformation requires instilling a culture that supports the change while enabling the company’s overall strategy.
  • 5. • Digital Workplace & Digital Culture • By ignoring culture, an organization risks transformation failure. The proportion of companies reporting breakthrough or strong financial performance was five times greater (90%) among those that focused on culture than it was among those that neglected culture (17%). • Source: BCG 5
  • 6. • Digital Workplace & Digital Culture • A digital culture empowers employees with the latitude to make judgment calls and on-the-spot decisions. Digital organizations move faster than traditional ones, as their flatter hierarchy helps speed decision making. • Source: BCG 6
  • 7. • Digital Workplace & Digital Culture • A digital culture attracts talent. Having a reputation as a digital leader is a magnet for talent. Millennials are generally attracted by digital companies, with/because of their promise of a collaborative, creative environment and greater autonomy. • Source: BCG 7
  • 8. • Digital Workplace & Digital Culture It enables new, more effective ways of working, raises employee engagement and agility, and exploits consumer-oriented styles and technologies. 8
  • 9. • Digital Workplace & Digital Culture The organizational environment - the “context” - must be set up to foster engagement and encourage behaviors that will advance the organization’s strategy. This includes: leadership, organization design, performance management, people-development practices, resources and tools, vision and values, informal interactions, … 9
  • 10. • Information Exploitation • 4 segments • Source : Gartner 10 Digital Workplace: tools Algorithms that proactively deliver customized information based on an employee's implicit and explicit activities. Ambient knowledge
  • 11. • Information Exploitation • 4 segments • Source : Gartner 11 Digital Workplace: tools A variety of tools to enable employees to package and deliver content in new and novel ways. Production studio
  • 12. • Physical / Virtual Convergence • 4 segments • Source : Gartner 12 Digital Workplace: tools Technology that blurs the line between the physical world and digital or simulated world, creating a sense of immersion. Immersive technologies
  • 13. • Physical / Virtual Convergence • 4 segments • Source : Gartner 13 Digital Workplace: tools A physical work environment optimized for employee agility and engagement.. Ubiquitous office
  • 14. Silo Busters • Agility and Innovation• 4 segments • Source : Gartner 14 Digital Workplace: tools Tools to transcend organizational boundaries to generate ideas, solve problems and assemble teams from a broad population of employees.
  • 15. OmniComms • Agility and Innovation• 4 segments • Source : Gartner 15 Digital Workplace: tools A fully mobile suite of communication and collaboration services that can adapt to any business circumstance.
  • 16. • The Human Platform Virtual Personal Assistants • 4 segments • Source : Gartner 16 Digital Workplace: tools Adaptive software assistants designed to perform a wide array of personal and business tasks.
  • 17. • The Human Platform Microlearning • 4 segments • Source : Gartner 17 Digital Workplace: tools Short and contextual learning moments to help employees acquire a wide variety of digital literacies.
  • 18. It’s not what you know that matters but your adaptability to change
  • 20. 20 Someone needs to be in charge
  • 21.
  • 22. Work on love and empathy When logic and reason, machines can do better!
  • 23.
  • 24. 24 We love digital ! We make digital !We know digital ! Digital Wallonia www.digitalwallonia.be info@digitalwallonia.be @digitalwallonia facebook.com/digitalwallonia Agence du Numérique Av. Prince de Liège, 133 - 5100 Jambes +32 (0)81 778080 www.adn.be Lisa Lombardi Expert lisa.lombardi@adn.be Twitter: @lisalombardibe