HOW THE NEW REALITY AFFECTS:
In 6 slides
Without internal culture change –
digital transformation eﬀorts will
not be successful.
Having a separate digital strategy from
the core organisational strategy is no
longer desirable. It reinforces a perception
that digital is just another department with
its own agenda.
Instead digital technology must be woven
through all activities and departments.
In order for this change process to be
eﬀective, HR teams must be more
involved in conversations about
HR directors will have a lot of
responsibility for making the
necessary culture change happen.
A digital skills bottleneck is happening
in many organisations.
Digital teams must shift to a culture that
facilitates other departments to grow
digital skills – rather than doing things
on their behalf.
The key characteristics of successful
organisations in this New Reality will be:
It can’t be done to
people feel that
they own it, then it
can’t be successful”
Head of Digital, NSPCC
Insights taken from The New Reality
digital transformation report: