Digital platform ecosystem
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This document outlines the key elements of a digital platform ecosystem including automated processes, online business solutions, mobility authentication, analytic services, omni-channel capabilities, B2B and B2B2C business models, and web solutions frameworks. It also lists specific tailor-made business applications and services such as contract management, marketing systems, digital media management, data integration, ERP, CRM, service portals, social media, IoT, content distribution, extranets, and service catalogs. The digital platform ecosystem is designed to add value and services through automated processes and digital/online capabilities.
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Digital platform ecosystem
- 1. TAILOR-MADE ADDED VALUE SERVICES AUTOMATED PROSESSES DIGITAL ONLINE BUSINESS SOLUTIONS Mobility Authentication Analytic services Omni-Channel B2B-business B2B2C-business Web solutions frameworks Content management Tailor made Business- Applications: Contract management Marketing System (Integration) Digital Media management Data management, Integrations and Front-end ERP (Enterprise Resource Planning) & CRM (Customer Relationship Management) Service Portal Web-pages Blogs Social Media People Partners IoT Internet of Things Content distribution- Contract s - Documents - Communication Extranets Service catalogues Ville Vartiainen 2016 Case: How to develop a compelling Digital Platform Eco-system