Evolution of Traditional Marketing
                    to

 Revolution of Digital Marketing
               Nancy Vinkler
               610-650-0227
        ngvinkler@wsisimplyroi.com
          www.WSIsimplyROI.com
Agenda

What History Tells Us
How Buyers Have Evolved
How the Marketplace Has Evolved
The Revolution of Digital Marketing
Summary
What You get from this webinar?

• An awareness of the correlation between traditional
  marketing and digital marketing
• A glimpse of the scope of skills required to implement
  digital marketing
• An understanding that you can measure your digital
  marketing
• A call to action to create your digital marketing
  strategy
• An attentiveness to evaluate if you have the right
  people resources
Webinar
Strategy Ground Rules
Marketing Golden Rules

•   Product is required
•   Packaging has to be remarkable
•   Price is right
•   Place provides successful distribution
•   Marketing Strategy is executed
    – Competition
    – Unique marketing message
    – Target market
    – Monitor, measure, adjust
Technology Golden Rules

• New technology does not replace past
  technology
• New technology integrates with old technology
• Behind the efficiencies of new technology lurks
  complexity which revolutionizes how we do
  things
• New technology translates to new jobs and
  tasks
≠ Did Not Replace

•   TV ≠ Radio
•   Computer ≠ TV
•   Personal Computer (PC) ≠ Mainframe Computer
•   Laptop ≠ PC
•   iPad ≠ Laptop
•   Smart Phone ≠ Laptop or iPad
•   Wireless ≠ Wired
•   Digital Marke ng ≠ Tradi onal Marke ng
Technology Integration

•   TVs have radio & computer functionality
•   PCs have radio, TV & phone capabilities
•   Smart phones have radio, TV, & PC features
•   Software integrates
    – Linkedin with facebook
    – Facebook with twitter
    – Email with website
Marketing Integration

• Tradition marketing & digital marketing
  integration examples
  – Landing pages
  – Personal urls
  – Instant chat
  – Online press releases
  – Online catalogs drive prospects to brick & motor
Head of Tweeting

•   Social Media Community Manager
•   Interactive or Digital Media Coordinator
•   Director of Ecommerce
•   Content Marketing Specialist or Analyst
•   Search Engine Marketing Director
•   Digital Marketing Manager
•   VP Emerging Media
•   Chief Evangelist
•   Online or Web Analytics Manager
Webinar
Buyers in the Cat Seat
Buyers Changes

• Buyers are finding you
• In a different place in decision making process
• Warm prospects versus cold suspects
• Want individualized marketing messages
• Need less selling more educating
• In more distribution & communications
  channels
• Using more user interfaces
    – Phones, PCs, Laptops, iPads
Searching & Communicating

• Traditional - printed, in-person, events, brick &
  motor, personal referrals
• Digital Marketing - Internet
   –   Googling
   –   Browsing
   –   Emailing
   –   Instant messaging
   –   Linking
   –   Facebooking
   –   Tweeting
   –   Social networking
Client Communications

           Traditional                  Digital
•   Phone                 •   Online chat
•   Postal mail           •   Email
•   User groups           •   Online forums
•   Printed newsletters   •   Blogs
                          •   Social networking
                          •   Webinars
                          •   Video conferencing
Webinar
Marketplace
Impact on Sales Cycle


Date                              Quarter 1     Quarter 2     Quarter 3     Quarter 4     Quarter 5


Sales Cycle


Find Suspect                      Traditional


Cold Lead Un-Qualified Prospect                 Traditional

                                                              Digital &
Warm Lead Qualified Prospect                                  Traditional

                                                                            Digital &
Hot Lead Client                                                             Traditional

                                                                                          Digital &
Close Sale New Client                                                                     Traditional
Distribution Channels

         Traditional                Digital
• Direct                  • Direct
• Resellers               • Resellers
• Value-Added Resellers   • VARs
  (VARs)                  • Distributors
• Distributors            • Affiliates
• Local and national      • Banner ads
                          • Ecommerce stores with
                            multiple price books
                          • Local, national,
                            international
Competitors

            Traditional                          Digital
•   Strong distribution barriers   •   Strong marketing barriers of
    of entry                           entry
•   Activity more stealth          •   Online marketing activity
•   Advertising matched up             can be tracked
•   Tend to be local or national   •   Advertising space taken by
                                       non-industry competitors
                                   •   Easily can be local, national,
                                       & international
                                   •   More of them
Target Market

                Traditional

                Internet -
                Searching
                Internet -
                Social
                Networking
Marketing Resources

          Traditional                          Digital
• Outsource design & printing of   • Outsource design &
  written marketing materials        implementation of digital
                                     marketing materials
• Pay marketing monthly
  retainer for marketing           • Pay marketing monthly
                                     retainer for digital marketing
  campaigns                          campaigns
• Outsource writing of content     • Outsource writing of
  with help of in-house subject      optimized content with help of
  matter experts                     in-house subject matter
• Pay percent of monthly             experts
  written ad spend                 • Pay percentage of monthly
                                     digital ad spend
Webinar
Digital Revolution
Marketing Materials

         Traditional                       Digital
• Logo                      •   Digital logo
• Letterhead                •   Email signatures
• Business cards            •   Web design
• Printed brochures         •   Digital business cards
• Signs / banners           •   Ebrochures
• Printed & postal mailed   •   Electronic signs / banners
  newsletters               •   Email newsletters
• Printed catalogs          •   Flip catalogs
                            •   Slide shows
                            •   Online content
Multi-Media

        Traditional                   Digital
• TV ads               •    TV ads with Google
• Radio ads            •    Pod casts
                       •    Online radio shows
                       •    Video streaming
                       •    Flash
                       •    Online animation
                       •    CDs
Marketing Message

           Traditional                           Digital
•   Printed industry magazines     •   Display ads
•   Printed newspapers             •   Pay Per Click (PPC)
•   Printed industry directories   •   Organic optimization
•   Printed yellow pages           •   Banner ads
                                   •   Hundreds of online
                                       directories
                                   •   Content – ezines, articles,
                                       press releases, rss feeds,
                                       video, images, slides, audio
Marketing Campaigns

           Traditional                      Digital
•   Post Cards                   • Email
•   1% - 2% return               • Open rates – 20%
•   Value of post address list   • Click through rates
•   Ask prospect                 • Bounce rates
                                 • Value of double opt-in email
                                   address list
                                 • Analytical & conversion
                                   reporting
Public Relations

            Traditional                      Digital
•   Press releases              •   Hundreds of press release
•   Analyst meetings                and content engines – open
•   Controlled by print media       to the public
    editors                     •   Google alerts
•   Measurement - manually      •   Social media
    count hits in white space       communications
•   Fax services                •   Online testimonials,
                                    reviews, & citations
                                •   Measurement - # of links,
                                    keyword ranking, visits to
                                    web page, length of visit
Reporting

            Traditional                            Digital
•   Estimate of number of           •   Recorded number of
    eyeballs reading                    impressions or click-thrus
•   Manual collection of activity   •   Keyword rankings
•   Monthly ad spend                •   Daily or monthly ad spend
•   Largest ads get the                 by clicks or impressions
    attention                       •   Keywords get the attention
•   800 phone# calls – call         •   800 phone# calls – direct tie
    detail records                      to ads – less expensive
                                    •   Visits to landing pages
                                    •   Online forms captured data
Measuring

           Traditional                        Digital
•   Word of mouth               •   Online analytics, tracking of
•   Marketing more of cost          phone and webpages
•   Not quite sure which        •   Marketing is a revenue
    marketing campaign drives       generator
    in prospects                •   Directly measure marketing
•   Tends to be brand               costs & revenue from
    marketing                       market niches & marketing
                                    campaigns
                                •   Tends to be Return On
                                    Investment (ROI) marketing
Webinar
Summary
Summary

• Are you aware of the correlation between
  traditional marketing and digital marketing?
• Do you understand the scope of skills required
  to implement digital marketing?
• Do you know how to measure your digital
  marketing?
• Do you have the right people resources?
• Do you have a digital marketing strategy?
Nancy Vinkler
       610-650-0227
ngvinkler@wsisimplyroi.com
  www.WSIsimplyROI.com

Digital Marketing Revolution

  • 1.
    Evolution of TraditionalMarketing to Revolution of Digital Marketing Nancy Vinkler 610-650-0227 ngvinkler@wsisimplyroi.com www.WSIsimplyROI.com
  • 2.
    Agenda What History TellsUs How Buyers Have Evolved How the Marketplace Has Evolved The Revolution of Digital Marketing Summary
  • 3.
    What You getfrom this webinar? • An awareness of the correlation between traditional marketing and digital marketing • A glimpse of the scope of skills required to implement digital marketing • An understanding that you can measure your digital marketing • A call to action to create your digital marketing strategy • An attentiveness to evaluate if you have the right people resources
  • 4.
  • 5.
    Marketing Golden Rules • Product is required • Packaging has to be remarkable • Price is right • Place provides successful distribution • Marketing Strategy is executed – Competition – Unique marketing message – Target market – Monitor, measure, adjust
  • 6.
    Technology Golden Rules •New technology does not replace past technology • New technology integrates with old technology • Behind the efficiencies of new technology lurks complexity which revolutionizes how we do things • New technology translates to new jobs and tasks
  • 7.
    ≠ Did NotReplace • TV ≠ Radio • Computer ≠ TV • Personal Computer (PC) ≠ Mainframe Computer • Laptop ≠ PC • iPad ≠ Laptop • Smart Phone ≠ Laptop or iPad • Wireless ≠ Wired • Digital Marke ng ≠ Tradi onal Marke ng
  • 8.
    Technology Integration • TVs have radio & computer functionality • PCs have radio, TV & phone capabilities • Smart phones have radio, TV, & PC features • Software integrates – Linkedin with facebook – Facebook with twitter – Email with website
  • 9.
    Marketing Integration • Traditionmarketing & digital marketing integration examples – Landing pages – Personal urls – Instant chat – Online press releases – Online catalogs drive prospects to brick & motor
  • 10.
    Head of Tweeting • Social Media Community Manager • Interactive or Digital Media Coordinator • Director of Ecommerce • Content Marketing Specialist or Analyst • Search Engine Marketing Director • Digital Marketing Manager • VP Emerging Media • Chief Evangelist • Online or Web Analytics Manager
  • 11.
  • 12.
    Buyers Changes • Buyersare finding you • In a different place in decision making process • Warm prospects versus cold suspects • Want individualized marketing messages • Need less selling more educating • In more distribution & communications channels • Using more user interfaces – Phones, PCs, Laptops, iPads
  • 13.
    Searching & Communicating •Traditional - printed, in-person, events, brick & motor, personal referrals • Digital Marketing - Internet – Googling – Browsing – Emailing – Instant messaging – Linking – Facebooking – Tweeting – Social networking
  • 14.
    Client Communications Traditional Digital • Phone • Online chat • Postal mail • Email • User groups • Online forums • Printed newsletters • Blogs • Social networking • Webinars • Video conferencing
  • 15.
  • 16.
    Impact on SalesCycle Date Quarter 1 Quarter 2 Quarter 3 Quarter 4 Quarter 5 Sales Cycle Find Suspect Traditional Cold Lead Un-Qualified Prospect Traditional Digital & Warm Lead Qualified Prospect Traditional Digital & Hot Lead Client Traditional Digital & Close Sale New Client Traditional
  • 17.
    Distribution Channels Traditional Digital • Direct • Direct • Resellers • Resellers • Value-Added Resellers • VARs (VARs) • Distributors • Distributors • Affiliates • Local and national • Banner ads • Ecommerce stores with multiple price books • Local, national, international
  • 18.
    Competitors Traditional Digital • Strong distribution barriers • Strong marketing barriers of of entry entry • Activity more stealth • Online marketing activity • Advertising matched up can be tracked • Tend to be local or national • Advertising space taken by non-industry competitors • Easily can be local, national, & international • More of them
  • 19.
    Target Market Traditional Internet - Searching Internet - Social Networking
  • 20.
    Marketing Resources Traditional Digital • Outsource design & printing of • Outsource design & written marketing materials implementation of digital marketing materials • Pay marketing monthly retainer for marketing • Pay marketing monthly retainer for digital marketing campaigns campaigns • Outsource writing of content • Outsource writing of with help of in-house subject optimized content with help of matter experts in-house subject matter • Pay percent of monthly experts written ad spend • Pay percentage of monthly digital ad spend
  • 21.
  • 22.
    Marketing Materials Traditional Digital • Logo • Digital logo • Letterhead • Email signatures • Business cards • Web design • Printed brochures • Digital business cards • Signs / banners • Ebrochures • Printed & postal mailed • Electronic signs / banners newsletters • Email newsletters • Printed catalogs • Flip catalogs • Slide shows • Online content
  • 23.
    Multi-Media Traditional Digital • TV ads • TV ads with Google • Radio ads • Pod casts • Online radio shows • Video streaming • Flash • Online animation • CDs
  • 24.
    Marketing Message Traditional Digital • Printed industry magazines • Display ads • Printed newspapers • Pay Per Click (PPC) • Printed industry directories • Organic optimization • Printed yellow pages • Banner ads • Hundreds of online directories • Content – ezines, articles, press releases, rss feeds, video, images, slides, audio
  • 25.
    Marketing Campaigns Traditional Digital • Post Cards • Email • 1% - 2% return • Open rates – 20% • Value of post address list • Click through rates • Ask prospect • Bounce rates • Value of double opt-in email address list • Analytical & conversion reporting
  • 26.
    Public Relations Traditional Digital • Press releases • Hundreds of press release • Analyst meetings and content engines – open • Controlled by print media to the public editors • Google alerts • Measurement - manually • Social media count hits in white space communications • Fax services • Online testimonials, reviews, & citations • Measurement - # of links, keyword ranking, visits to web page, length of visit
  • 27.
    Reporting Traditional Digital • Estimate of number of • Recorded number of eyeballs reading impressions or click-thrus • Manual collection of activity • Keyword rankings • Monthly ad spend • Daily or monthly ad spend • Largest ads get the by clicks or impressions attention • Keywords get the attention • 800 phone# calls – call • 800 phone# calls – direct tie detail records to ads – less expensive • Visits to landing pages • Online forms captured data
  • 28.
    Measuring Traditional Digital • Word of mouth • Online analytics, tracking of • Marketing more of cost phone and webpages • Not quite sure which • Marketing is a revenue marketing campaign drives generator in prospects • Directly measure marketing • Tends to be brand costs & revenue from marketing market niches & marketing campaigns • Tends to be Return On Investment (ROI) marketing
  • 29.
  • 30.
    Summary • Are youaware of the correlation between traditional marketing and digital marketing? • Do you understand the scope of skills required to implement digital marketing? • Do you know how to measure your digital marketing? • Do you have the right people resources? • Do you have a digital marketing strategy?
  • 31.
    Nancy Vinkler 610-650-0227 ngvinkler@wsisimplyroi.com www.WSIsimplyROI.com