Social Media for Startups - Find and Build a Community That Cares

Jennifer Lopez
Jennifer LopezDirector of Community at OutSystems
Social Media for Startups
Find and Build a Community That Cares

              Jennifer Sable Lopez
              Director of Community
              SEOmoz
              @jennita
You Have This Great Product
You don’t need to market it, right?

   Marketing is for companies who have sucky
   products. If you build something that is
   amazing (think Flipboard or Instagram or
   Instapaper) people will adopt it because it is
   amazing. And you won’t have to do much
   marketing, at least at the start.

   - Fred Wilson

@jennita #growthhacks
Social Media for Startups - Find and Build a Community That Cares
Social Media…




@jennita #growthhacks
Don’t forget about Community




@jennita #growthhacks
But how do you do that?
Start Small




@jennita #growthhacks
                        http://www.flickr.com/photos/jameson42
Focus + Consistency = #Win
                        2009 = ~4000 followers




@jennita #growthhacks
Focus + Consistency = #Win
                        Today




@jennita #growthhacks
Be a part of the community




@jennita #growthhacks
Community = Emotion




@jennita #growthhacks
Have a Personality




@jennita #growthhacks
How to Find Your People
Twitter Search




@jennita #growthhacks
Google+ Search




@jennita #growthhacks
Pinterest Search




@jennita #growthhacks
Quora Search




@jennita #growthhacks
Google… WHAAA




@jennita #growthhacks
Dig Deeper
Followerwonk




@jennita #growthhacks
Followerwonk




@jennita #growthhacks
Followerwonk
Followerwonk


                        MozCon!




@jennita #growthhacks
Followerwonk




@jennita #growthhacks
Followerwonk




@jennita #growthhacks
You Found Them…
          Now What?
Have Someone Do It




@jennita #growthhacks
                    http://socialfresh.com/community-manager-report-2012/
Optimize Sharing - Content




@jennita #growthhacks
What About Your App?




@jennita #growthhacks
What About Your App?
And Your Data?
And Your Data?
Wow Them!




@jennita #growthhacks
Wow Them!
Connect them with friends!




@jennita #growthhacks
Remember Focus + Consistency




@jennita #growthhacks
Never Give Up
Do all the things!
       A few tips
EdgeRank




@jennita #growthhacks
Use Photos to share content
                            36 likes
                            2 shares
                            7 comments



Snooze
Fest…


 @jennita #growthhacks
Use Photos to share content
                           161 likes
                           62 shares
                           14 comments




#WINNING

 @jennita #growthhacks
Promote FB Posts – 4-5 min




@jennita #growthhacks
Google+ - Ultimate Ego Bait




@jennita #growthhacks
Google+ - ripples




@jennita #growthhacks
Quora – Ask questions




@jennita #growthhacks
TEST ALL THE THINGS
@jennita #growthhacks
http://mz.cm/UXKIec




@jennita #growthhacks
Bullshit.
This works for us




@jennita #growthhacks
It may not work for you




@jennita #growthhacks
Ask yourself…

Is your community International?

Are they on social at work or home?

 What wording is best?

What gets your people emotional?


@jennita #growthhacks
Use Social Media
 to Find, Build,
and Nurture Your
  Community
Thank You!

Jennifer Sable Lopez
Director of Community
SEOmoz
@jennita
1 of 55

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