Brands & Publishers: A Symbiotic
Relationship for the Digital Age
Stacy Martinet
Chief Marketing Officer
@Stacymartinet
About Mashable
Banchory, Scotland / 2005
About Mashable
Mashable is
Mashable is	
  
Documenting the digital evolution	
  
Showing you what’s
next, and why it matters	
  
Delivering the news
you want to share	
  
40 Million
40 Million
MONTHLY UNIQUES
Millennials and Those Who Think Like Them
40 Million
20 Million
SOCIAL FOLLOWERS
Three Mashable articles are shared
every second.
Living in the Stream
Millennials:
30% use four or more devices a day
**SDL Millennials Study, 2014
Millennials:
On average check their smartphones
43 times a day
**SDL Millennials Study, 2014
We
live
in
streams
Brand Matters More Than Ever	
  
Information overload:
What information to trust and who to
trust, is more important than ever. 	
  
Only 15 % of adults who get news
through social media say they have
high levels of trust in information they
get from that means of discovery.
2014 American Press Institute Study
Why is social media
important for brands?
Millennials:
66% follow brands on Social Media
**SDL Millennials Study, 2014
Millennials:
38% said brands are more accessible
and trustworthy when they use Social Media
rather than only traditional advertising
**SDL Millennials Study, 2014
Thinking in the Social Way
Authenticity
Relevance is the new
Authenticity
Mashable’s Social Media Principles
•  Tight Processes
•  Right People
•  Constant Training
•  Creativity and Experimentation
•  Flexibility
•  Collaboration
Social & Editorial Integration
Social Integration
A great story is a great story,
BUT how is it relevant on each
platform?
Aligning around customer
segment…
on each network.
Facebook Tone
Twitter Content
Tumblr Voice
•  All content released from both the
company’s and its employee’s
social networks is “on the record”
•  Grow and reinforce a strong brand
and mission
•  Create consistent messaging and
dialogue
•  Leading the message
Employees can be your greatest
ambassadors on social.
BFFs: Social and Content Marketing
R
einforce
Media Choi
ce
SocialStrategy
UGC
SocialCycle
MESSAGE/
CAMPAIGN
LAUNCH
Brand/Offer
Awareness
RECEPTION
SHARINGRE-ENGAGING
ACTING
Velocity
Sharing with
personal comments
(i.e. community challenges)
Foot and
Finger Traffic
#6SecondScience
Con Edison: Twitter
•  Current event tips and
information
•  Customized responses to
unhappy customers
•  Disaster communication
(Hurricane Sandy in NYC)
Shell : Instagram
•  Community challenges
•  Inside look into Shell’s facilities
around the world
•  Innovation ideas
Chevron : YouTube
•  Documentary-style
features
•  Corporate
Responsibility
•  Employee Recognition
What’s Next?
Visuals	
  
•  Brand Matters More Than Ever
•  Tailor Messages to Each Platform
•  Stay Relevant and Relatable
•  Creativity, Collaboration, and
Experimentation
Key Takeaways:
Brands & Publishers: A Symbiotic
Relationship for the Digital Age
Stacy Martinet
Chief Marketing Officer
@Stacymartinet

Brands & Publishers: A Symbiotic Relationship for the Digital Age - Stacy Martinet [Energy Digital Summit 2015]