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10 Things a Business
can do with Social
Media
Staffs Uni - Stoke October 2016
10 Things every
Business should be
doing on Social Media
10 Reasons I love Social
Media for Business
10 Reasons I love Social
Media for Business
10 Things
1.Market Research (Listen)
2.Get Feedback (Engage)
3.Find Evangelists
4.Create a Community
5.Create an Email List
6.Get More Sales
7.Get Recommendations
8.Get closer to you Customer/Prospect
9.Provide Support
10. Have Fun
1. Market Research
2. Engage
#FavOatcake
OatcakeVideo
3. Find Evangalists
• Find fanboys/cheerleaders
• Product/Service Champions
• Bloggers and Reviewers
• Experts in their fields
• Offer rewards ?
4. Create a Community
#AllStokedup
#StaffordshireHour
#WestMidsHour
#Lego
Lego Ideas
5. Create an Email List
6. Get More Sales
3 Levels of Selling
1.-Links to services and products
2.-
3.-
3 Levels of Selling
1.-Links to services and products
2.-Offers and promotions
3.-
3 Levels of Selling
1.-Links to services and products
2.-Offers and promotions
3.-Help people buy!
7. Get
Recommendations
Get Recommendations
85% of consumers say that they
read online reviews for local
businesses
79% of consumers trust online
reviews as much as personal
recommendations
Testimonial Tips
• Have a designated web page for
Testimonials
• Allow people to submit a testimonial on
your website
• Build it into your process
• Ask at point of sale
• Share testimonials on your Social Media
8. Get Closer to your
Customer
ASK THEM!
• Do you use Social Media?
• What Social Media Sites do you use?
• How would they like to be engaged on
their
• Would you connect?
• Links to accounts
Add to your email
P.S. By the way quick question are you using social
media these days? If so, which channels are you
spending your time? Mind if we connect there?
or
To serve our customers better we would like to
connect with them on the Social Media sites you
use. If you would like to connect please click this link
to tell us your favourite Social Media sites.
Tools
Social CRM Customer Relationship Management
Scheduling and Management
9. Customer Service
10. Have Fun (with
engagement)
www.outserveweb.co.uk/UNI

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