This document defines the key elements of digital citizenship including digital access, communication, literacy, etiquette, security, rights and responsibilities, law, commerce, and health and wellness. It notes that digital access refers to equal opportunities to engage with technology, though divides exist based on socio-economic status, infrastructure, content, gender, skills, and universal access. Each element is explained briefly and an example is given. References are provided at the end.

1. ELEMENTS OF
DIGITAL
CITIZENSHIP

2. DIGITAL
ACCESS
"The full electronic
participation of society"
(Ribble, 2011)
Example: Facebook Account

3. But not everyone in society has
equal opportunities to engage
with technology…
Issues that arise from Digital
Access:
1. Socio-economic Divide
2. Divide in Infrastructure
3. Divide in Content
4. Gender Divide
5. Skills Divide
6. Universal Access Divide

4. DIGITAL
COMMUNICATION
Exchanging information
electronically.
Example: Gmail

5. DIGITAL
LITERACY
The ability to use technology
and the internet to search,
compare, utilize, exchange
and create content.
Example: MOOC Course

6. DIGITAL
ETIQUETTE
The way society behaves
online by following a basic
set of norms and rules.
Example: Use of Language

7. DIGITAL
SECURITY
Precautions taken to ensure
electronic digital safety.
Example: Use secure sites
when buying online.

8. DIGITAL
RIGHTS &
RESPONSIBILITIES
"Those requirements and
freedoms extended to everyone
in a digital world"
(Ribble, M. 2011)
Example: Freedom of Speech
Online

9. DIGITAL
LAW
The electronic responsibility for
ethical or unethical actions
and deeds. (Digiteen, 2014)
Example: Take responsibility for
what you post online

10. DIGITAL
COMMERCE
Buying goods and services
via digital channels (online).
Example: Purchase books
online from www.loot.co.za

11. DIGITAL HEALTH
&
WELLNESS
Physical health and
psychological wellness within
the digital world. (Ribble, 2011)
Example: Sharing interesting
articles online.

12. Figure 1: Fluencies (Fluencies, n.d.)

13. REFERENCES
Anon. 2015. Digital Citizenship. Module Manual. The Independent Institute of Education:
unpublished.
CANVA. (2016). Canva. [Online]. Available
from: https://www.canva.com/design/DABybUWJ4pw/R_Rw85VzZAU435EGjWXbug/edit
[Accessed 10 May 2016]
Fluencies. n.d. [image online]. Available at: http://1.bp.blogspot.com/-D4q1CX-
wA1c/VXF_97tEX7I/AAAAAAAAAEA/y5xFxkj0rRo/s1600/B-ZHBtf2TLje-
vCZMLGgLTl72eJkfbmt4t8yenImKBVvK0kTmF0xjctABnaLJIm9.jpg [Accessed 10 May 2016]
RIBBLE, M. (2016) Digital Citizenship Using Technology Appropriately. [Online] Available
from: http://www.digitalcitizenship.net [Accessed: 10th May 2016]