The document discusses the concepts of digital citizenship and academic research. It defines digital citizens as people who are expected to participate in social processes online anytime through emerging technologies. Digital citizenship relates to the concept of democracy by allowing people to share their views and make their voices heard. The document contrasts passive and active information processing, with active citizens engaging with, constructing, responding to, and acting on information in various modalities like text, images, sound and video. It questions how digital citizenship relates to academic research at USF. Tips are provided for successful online research, including isolating the research need, stating questions clearly, and being patient when chatting with a librarian.