A look at how brand strategy needs to evolve to embrace digital technology, due to the massive disruption digital is causing companies and how it impacts their brand - digital transformation should begin with the brand
Social Media - 8 lessons about what it is and why it's vitalAugie Ray
A presentation given to communicate important aspects of Social Media--what it is, where's going, how it will change offline communications and relationships, and what this all means to business.
This document discusses understanding social media and its importance for businesses. It covers how social media has changed customer behavior and expectations, forcing companies to prioritize online marketing. While many businesses are afraid of social media, the document advocates defining challenges and using social media to start conversations in order to engage customers and build competitive advantages. It provides examples of how different social media tools like blogs, forums, communities and video sharing can be used successfully by businesses.
Social Media for Customer Service Report 2013Liam Dowd
A 15-page intelligence report that delves into the area of social media for customer service. It contains analysis, insight and case studies including:
• Are you listening?
• Social CRM
• Making connections
• Future social care
• Practical tips
Introduction to social media from B2B perspective. Delivered at a customer workshop for a global B2B client.
External utilization part done and presented by Marko Sykkö from Promener / Tehostamo Consulting.
This document discusses how companies can reinvent themselves by becoming "wikibrands" that engage customers in an active participatory role. It argues that a premium brand is now defined by customer participation rather than just purchases. To succeed as a wikibrand, companies must embrace social business practices, have an activist customer culture, and find ways for customers to participate beyond just buying products. The document outlines six benefits of becoming a wikibrand, including increased brand advocacy, perception, support, serendipity, content, and insights. It also provides 10 factors for success, such as having the right culture, focus, language/content/outreach, incentives/motivations, rules/guidelines, and tools/platforms
Role of social media in business communicationTahir Manzar
This document discusses the role of social media in business communication. It defines social media as online content created by people using publishing technologies that allow for sharing information. The document explains that social media allows companies to build conversations with customers and consumers to drive sales and brand awareness. It provides examples of how LinkedIn, Facebook, Twitter, Google+, Pinterest, Skype and YouTube can be leveraged for business communication purposes such as marketing, recruiting, market research and connecting with customers.
The document discusses the pros and cons of social media for businesses. It provides statistics that show the massive growth and widespread use of social media, such as 80% of UK internet users visiting social networks and over 200 million blogs. It also notes that 78% of consumers trust peer recommendations over advertisements. While social media may not be vital for every business, it cannot be ignored. The document recommends that businesses approach social media by listening, understanding, interacting, being honest, and committing to it. It provides examples of businesses that achieved significant results through social media, such as millions in sales or thousands of new followers and fans.
10 Trends For Social Media In 2010 Social Media Arizona 2010C. Edward Brice
The document summarizes 10 social media trends for 2010. It discusses how social media became mainstream in 2009 with over 300 million unique visitors and how word of mouth marketing expanded globally through social networks. Some key trends highlighted include a shift from technology to focusing on relationships, the growth of niche communities, the convergence of social and mobile technologies, the evolution of marketing roles, and a greater focus on social media optimization and measuring non-financial metrics like engagement and influence.
Social Media - 8 lessons about what it is and why it's vitalAugie Ray
A presentation given to communicate important aspects of Social Media--what it is, where's going, how it will change offline communications and relationships, and what this all means to business.
This document discusses understanding social media and its importance for businesses. It covers how social media has changed customer behavior and expectations, forcing companies to prioritize online marketing. While many businesses are afraid of social media, the document advocates defining challenges and using social media to start conversations in order to engage customers and build competitive advantages. It provides examples of how different social media tools like blogs, forums, communities and video sharing can be used successfully by businesses.
Social Media for Customer Service Report 2013Liam Dowd
A 15-page intelligence report that delves into the area of social media for customer service. It contains analysis, insight and case studies including:
• Are you listening?
• Social CRM
• Making connections
• Future social care
• Practical tips
Introduction to social media from B2B perspective. Delivered at a customer workshop for a global B2B client.
External utilization part done and presented by Marko Sykkö from Promener / Tehostamo Consulting.
This document discusses how companies can reinvent themselves by becoming "wikibrands" that engage customers in an active participatory role. It argues that a premium brand is now defined by customer participation rather than just purchases. To succeed as a wikibrand, companies must embrace social business practices, have an activist customer culture, and find ways for customers to participate beyond just buying products. The document outlines six benefits of becoming a wikibrand, including increased brand advocacy, perception, support, serendipity, content, and insights. It also provides 10 factors for success, such as having the right culture, focus, language/content/outreach, incentives/motivations, rules/guidelines, and tools/platforms
Role of social media in business communicationTahir Manzar
This document discusses the role of social media in business communication. It defines social media as online content created by people using publishing technologies that allow for sharing information. The document explains that social media allows companies to build conversations with customers and consumers to drive sales and brand awareness. It provides examples of how LinkedIn, Facebook, Twitter, Google+, Pinterest, Skype and YouTube can be leveraged for business communication purposes such as marketing, recruiting, market research and connecting with customers.
The document discusses the pros and cons of social media for businesses. It provides statistics that show the massive growth and widespread use of social media, such as 80% of UK internet users visiting social networks and over 200 million blogs. It also notes that 78% of consumers trust peer recommendations over advertisements. While social media may not be vital for every business, it cannot be ignored. The document recommends that businesses approach social media by listening, understanding, interacting, being honest, and committing to it. It provides examples of businesses that achieved significant results through social media, such as millions in sales or thousands of new followers and fans.
10 Trends For Social Media In 2010 Social Media Arizona 2010C. Edward Brice
The document summarizes 10 social media trends for 2010. It discusses how social media became mainstream in 2009 with over 300 million unique visitors and how word of mouth marketing expanded globally through social networks. Some key trends highlighted include a shift from technology to focusing on relationships, the growth of niche communities, the convergence of social and mobile technologies, the evolution of marketing roles, and a greater focus on social media optimization and measuring non-financial metrics like engagement and influence.
Social Media and the Automotive IndustryMarkIT Group
Informative presentation on social media in the automotive industry, answers what is social media, examples of car manufacturer use of social media, local dealership social media programs, MARKIT Group social media program, social media launch and monthly content syndication
Why do people share on social media? Global survey resultsOgilvy Consulting
We all know people share content on social media, but why? What do people share most in Johannesburg versus Jakarta? Do people prefer to share content that is educational or entertaining?
Social@Ogilvy and SurveyMonkey teamed up to study what, why and how makes social media users share.
In a 16-country online survey of over 6,500 respondents with social media profiles, results favoured content that is humorous and informative – with people expressing a desire to share in support of a specific cause or issue the most.
Emotion is a key driver in why we share content.
A blend of 'edutainment' hits the sweet spot in what we share.
It's not the source of content that counts, but how interesting the content is.
Higher quality branded content is needed in order spark user engagement.
The document discusses the rise of social media and its importance for job searching. It notes that social media is now the fastest growing industry in the US and companies are increasingly requiring employees to be proficient. Specific social media platforms like Facebook, Twitter, LinkedIn are outlined and their usefulness for professional networking and learning about potential employers is highlighted. Rules for using social media professionally and statistics about the growth and usage of major platforms are provided. The key message is that social media is not just a fad and is important to embrace for one's career and job search.
This document discusses key marketing trends for 2020 as identified by Talkwalker and HubSpot based on their analysis of industry experts, PR professionals, social media influencers, and trend data. Some of the major trends discussed include the growing importance of TikTok and other new social media platforms in marketing strategies; the rise of more private social interactions; increased focus on social media wellness and limiting time spent on platforms; and harnessing data privacy and reducing fake news to rebuild consumer trust in brands and social media.
George Wallace and Rebecca Slosberg of the Discovery Communications group give a presentations on the basics of social media to the Merrimack Valley Estate Planning Council. These principals can be applied to any business marketing strategy.
Social Media for Business, a presentation made to the Hindustan Chamber of Commerce. A primer presentation that explains the What, Why and How of social media.
- Brands are increasing their social media spending but it still only accounts for 10% of digital budgets. Most goes to Facebook, YouTube, and Twitter while blogs receive a smaller portion.
- Blogs are highly influential for consumers and rank as one of the most trusted sources, yet brands don't align spending fully with consumer influence.
- There is a disconnect between how brands and influencers measure success, with brands relying on metrics like Facebook likes while influencers follow page views.
- Influencers prefer opportunities to review new products while brands often pitch irrelevant campaigns lacking audience relevance. Increased alignment is needed.
Social media for b2b - Madhouse Associates seminarSmoking Gun PR
An overview presentation of the use of Social Media in B2B Marketing by www.smokinggunpr.co.uk for Madhouse Associates Seminar #MHSem. Contains stats, setting objectives, creating strategy measurement, top tips and examples.
Effective Uses of Social Media in BusinessCody Box
This document discusses the effective use of social media in business. It begins with background on the origins and growth of social media from the late 1990s to present day. It then explains different types of social media platforms like social networks, content communities, blogs, and podcasts. The document outlines the stages of using social media in business from beginning stages of determining the target market and setting up pages/accounts, to intermediate stages of promoting the business and generating attention, to final stages of engaging customers and creating compelling content. The goal of using social media effectively in business is to connect with over a billion online users to promote the brand, improve customer service, and share information to potentially increase revenue.
The document discusses social media and provides examples of how various companies have used social media platforms successfully. It outlines the social media landscape, benefits of social media including listening, research, engagement and building relationships. It then details case studies of companies that have embraced social media including Dell, American Red Cross, Skittles, Intuit and Johnson & Johnson. The document emphasizes that social media is about engagement with customers rather than one-way broadcasting.
The document discusses social media and provides examples of how various companies have used social media platforms successfully. It outlines the social media landscape, benefits of social media including listening, engagement, and building relationships. It then details case studies of companies like Dell, American Red Cross, Skittles, Intuit, Johnson & Johnson, Walmart, and others and how they have embraced social media to improve customer service and engagement.
The document outlines a 5-level model for social media maturity of organizations:
1) Level 0 - Ignoring social media and the conversations about the organization.
2) Level 1 - Listening to what is being said without responding.
3) Level 2 - Responding to mentions and engaging in two-way conversations.
4) Level 3 - Participating in broader industry conversations not just about the organization.
5) Level 4/5 - Sharing the organization's story and contributing valuable content to meet community needs.
Higher levels involve greater engagement, transparency, and relationship building within online communities to develop advocacy. Measurement is also important to understand return on social media investments.
This document provides an overview of social media and how to effectively utilize various social media platforms. It defines social media and discusses that social media allows word-of-mouth marketing to be accessible to everyone online. It then summarizes the key platforms of blogging, Facebook, LinkedIn, Twitter, and YouTube. For each platform, it provides statistics on usage, why businesses should use the platform, and tips on how to effectively engage on each platform. It stresses the importance of developing a social media strategy and tracking return on investment from social media efforts.
This document provides an overview of social media and strategies for businesses to utilize social media. It introduces social media and its benefits for businesses, including increasing customer base, generating leads, and driving sales. It then outlines a 7 step strategy for an effective social media presence, including having passion and goals, listening, producing content, setting up outposts on platforms like Facebook and Twitter, distributing content, and monitoring results. Key recommendations include focusing on quality content, engaging with customers, and regularly reviewing social media goals and strategies.
Social Media For Business: 31 Stats and AnecdotesAdam Schoenfeld
Social media spending is expected to increase significantly between 2008-2014, with a compound annual growth rate of 34%. This level of growth outpaces other interactive marketing categories. Most marketers plan to increase or maintain their social media budgets in 2010. Many large companies have significantly increased their social media presence and budgets, including Pepsi, Best Buy, Comcast, and Dell. Social media is also becoming more widely used by non-profits, small businesses, and across both B2B and B2C industries.
Social Media For The Public Sector - Social Media introPCM creative
3rd December 2009, East Midlands Conference Centre (EMCC)
Social media is the latest hot topic up for debate, especially in the workplace. Facebook, Twitter, LinkedIn, Blogging, the list goes on. But what exactly is it? And how can your organisation use it to communicate and engage with stakeholders.
Social Media for the Public Sector is brought to you by Connected Nottingham, a brand initiative developed by Accelerate Nottingham which brings together and celebrates partner’s achievements within the technology agenda in the Nottingham conurbation and the county of Nottinghamshire.
This exciting FREE workshop, hosted in the East Midlands Conference Centre’s Gallery will:
Provide an overview of social media platforms and tools
Explore how social media can be utilised to inform, consult, debate and engage with your community
Ask the experts and hear first hand case studies from orgainsations in the public sector
Hear from:
Caron Lyon- PCM Creative, a local expert and a regular speaker on the national circuit on Social Media.
Simon Wakeman- Freelance communications consultant and Head of Communications and Marketing at Medway Council. A well-known and respected communicator, Simon is recognised as a leading member of a new generation of public sector communicators that is equally comfortable working across traditional communications channels and emerging online channels.
Chief Inspector Mark Payne, Head of West Midlands Police Press and Public Relations Department. West Midlands Police, the second largest Police Force in the UK has made a significant investment into social media. Launching across a series of social media platforms the force has seen many benefits of social media, particularly around community engagement.
From Social Media to Social Business - Marketing in the 'Social Age'Stefan Pfeiffer
Presentation on how Marketing needs to change in the 'Social Age' from Mass Marketing to 1:1 Marketing taking in particular Social Channels and behaviors into consideration. A bit of a focus on Healthcare due to the fact, that this was presented for one of our Healthcare customers.
Social Media Presentation for Elevate You! Series at Bay Path CollegeKelly Galanis
Amy Perrault and Kelly Galanis discuss how to effectively use social media to promote your personal brand. Part of Bay Path College\'s Elevate You! Series.
Insights into 10 Trends that Matter and the Impact of Social MediaNeville Hobson
This document provides an overview of 10 trends in social media and how businesses can leverage social media. It discusses how customers are shaping brands through online conversations, the importance of understanding where conversations are occurring and who influences them. It emphasizes listening to customers, identifying influencers, and engaging in conversations to build relationships and competitive advantage. The document also provides initial steps businesses can take to get started with social media.
Effective Personal Branding & Social Media in your BusinessWeb.com
Shashi Bellamkonda 's presentation at the SMC RVA event in Richmond on 18th March 2010. . Shashi (aka @shashib) is the Director of Social Media for Network Solutions, but his official title is "Social Media Swami". Case study in Effective Personal Branding and the story and inspiration for companies to engage in the social media. Tools you can use to engage with your customers
Linking Business strategy to digitalization, innovation & industry 4.0Vikram Bhonsle
The document discusses General Electric's digital transformation efforts to become a "digital industrial" company. Some key points:
- GE is developing software operations in each business line and aims to build a $15 billion digital/software business by 2020.
- GE is building an industrial operating system called Predix to connect sensors and software in factories and equipment.
- A GE plant retrofitted with Predix detected an argon gas leak, saving $350,000 per year in costs. Overall automation reduced work time by 530,000 hours.
- While startups emphasize minimum viable products, GE must ensure safety for products like jet engines. However, GE is encouraging engineers to experiment more and accept failure as part
Lalo Huber - El impacto de la Economía Digital - Econ2017Lalo Huber
The document discusses the impact of the digital economy on organizations. It describes how the digital economy is significantly transforming business models, industries, and the relationship between business and technology. Key trends discussed include the rise of platforms, on-demand services, data and analytics, artificial intelligence, robots, sensors, and new technologies like blockchain. The document also addresses how organizations must change their strategies, structures, processes and culture to adapt to the digital world.
Social Media and the Automotive IndustryMarkIT Group
Informative presentation on social media in the automotive industry, answers what is social media, examples of car manufacturer use of social media, local dealership social media programs, MARKIT Group social media program, social media launch and monthly content syndication
Why do people share on social media? Global survey resultsOgilvy Consulting
We all know people share content on social media, but why? What do people share most in Johannesburg versus Jakarta? Do people prefer to share content that is educational or entertaining?
Social@Ogilvy and SurveyMonkey teamed up to study what, why and how makes social media users share.
In a 16-country online survey of over 6,500 respondents with social media profiles, results favoured content that is humorous and informative – with people expressing a desire to share in support of a specific cause or issue the most.
Emotion is a key driver in why we share content.
A blend of 'edutainment' hits the sweet spot in what we share.
It's not the source of content that counts, but how interesting the content is.
Higher quality branded content is needed in order spark user engagement.
The document discusses the rise of social media and its importance for job searching. It notes that social media is now the fastest growing industry in the US and companies are increasingly requiring employees to be proficient. Specific social media platforms like Facebook, Twitter, LinkedIn are outlined and their usefulness for professional networking and learning about potential employers is highlighted. Rules for using social media professionally and statistics about the growth and usage of major platforms are provided. The key message is that social media is not just a fad and is important to embrace for one's career and job search.
This document discusses key marketing trends for 2020 as identified by Talkwalker and HubSpot based on their analysis of industry experts, PR professionals, social media influencers, and trend data. Some of the major trends discussed include the growing importance of TikTok and other new social media platforms in marketing strategies; the rise of more private social interactions; increased focus on social media wellness and limiting time spent on platforms; and harnessing data privacy and reducing fake news to rebuild consumer trust in brands and social media.
George Wallace and Rebecca Slosberg of the Discovery Communications group give a presentations on the basics of social media to the Merrimack Valley Estate Planning Council. These principals can be applied to any business marketing strategy.
Social Media for Business, a presentation made to the Hindustan Chamber of Commerce. A primer presentation that explains the What, Why and How of social media.
- Brands are increasing their social media spending but it still only accounts for 10% of digital budgets. Most goes to Facebook, YouTube, and Twitter while blogs receive a smaller portion.
- Blogs are highly influential for consumers and rank as one of the most trusted sources, yet brands don't align spending fully with consumer influence.
- There is a disconnect between how brands and influencers measure success, with brands relying on metrics like Facebook likes while influencers follow page views.
- Influencers prefer opportunities to review new products while brands often pitch irrelevant campaigns lacking audience relevance. Increased alignment is needed.
Social media for b2b - Madhouse Associates seminarSmoking Gun PR
An overview presentation of the use of Social Media in B2B Marketing by www.smokinggunpr.co.uk for Madhouse Associates Seminar #MHSem. Contains stats, setting objectives, creating strategy measurement, top tips and examples.
Effective Uses of Social Media in BusinessCody Box
This document discusses the effective use of social media in business. It begins with background on the origins and growth of social media from the late 1990s to present day. It then explains different types of social media platforms like social networks, content communities, blogs, and podcasts. The document outlines the stages of using social media in business from beginning stages of determining the target market and setting up pages/accounts, to intermediate stages of promoting the business and generating attention, to final stages of engaging customers and creating compelling content. The goal of using social media effectively in business is to connect with over a billion online users to promote the brand, improve customer service, and share information to potentially increase revenue.
The document discusses social media and provides examples of how various companies have used social media platforms successfully. It outlines the social media landscape, benefits of social media including listening, research, engagement and building relationships. It then details case studies of companies that have embraced social media including Dell, American Red Cross, Skittles, Intuit and Johnson & Johnson. The document emphasizes that social media is about engagement with customers rather than one-way broadcasting.
The document discusses social media and provides examples of how various companies have used social media platforms successfully. It outlines the social media landscape, benefits of social media including listening, engagement, and building relationships. It then details case studies of companies like Dell, American Red Cross, Skittles, Intuit, Johnson & Johnson, Walmart, and others and how they have embraced social media to improve customer service and engagement.
The document outlines a 5-level model for social media maturity of organizations:
1) Level 0 - Ignoring social media and the conversations about the organization.
2) Level 1 - Listening to what is being said without responding.
3) Level 2 - Responding to mentions and engaging in two-way conversations.
4) Level 3 - Participating in broader industry conversations not just about the organization.
5) Level 4/5 - Sharing the organization's story and contributing valuable content to meet community needs.
Higher levels involve greater engagement, transparency, and relationship building within online communities to develop advocacy. Measurement is also important to understand return on social media investments.
This document provides an overview of social media and how to effectively utilize various social media platforms. It defines social media and discusses that social media allows word-of-mouth marketing to be accessible to everyone online. It then summarizes the key platforms of blogging, Facebook, LinkedIn, Twitter, and YouTube. For each platform, it provides statistics on usage, why businesses should use the platform, and tips on how to effectively engage on each platform. It stresses the importance of developing a social media strategy and tracking return on investment from social media efforts.
This document provides an overview of social media and strategies for businesses to utilize social media. It introduces social media and its benefits for businesses, including increasing customer base, generating leads, and driving sales. It then outlines a 7 step strategy for an effective social media presence, including having passion and goals, listening, producing content, setting up outposts on platforms like Facebook and Twitter, distributing content, and monitoring results. Key recommendations include focusing on quality content, engaging with customers, and regularly reviewing social media goals and strategies.
Social Media For Business: 31 Stats and AnecdotesAdam Schoenfeld
Social media spending is expected to increase significantly between 2008-2014, with a compound annual growth rate of 34%. This level of growth outpaces other interactive marketing categories. Most marketers plan to increase or maintain their social media budgets in 2010. Many large companies have significantly increased their social media presence and budgets, including Pepsi, Best Buy, Comcast, and Dell. Social media is also becoming more widely used by non-profits, small businesses, and across both B2B and B2C industries.
Social Media For The Public Sector - Social Media introPCM creative
3rd December 2009, East Midlands Conference Centre (EMCC)
Social media is the latest hot topic up for debate, especially in the workplace. Facebook, Twitter, LinkedIn, Blogging, the list goes on. But what exactly is it? And how can your organisation use it to communicate and engage with stakeholders.
Social Media for the Public Sector is brought to you by Connected Nottingham, a brand initiative developed by Accelerate Nottingham which brings together and celebrates partner’s achievements within the technology agenda in the Nottingham conurbation and the county of Nottinghamshire.
This exciting FREE workshop, hosted in the East Midlands Conference Centre’s Gallery will:
Provide an overview of social media platforms and tools
Explore how social media can be utilised to inform, consult, debate and engage with your community
Ask the experts and hear first hand case studies from orgainsations in the public sector
Hear from:
Caron Lyon- PCM Creative, a local expert and a regular speaker on the national circuit on Social Media.
Simon Wakeman- Freelance communications consultant and Head of Communications and Marketing at Medway Council. A well-known and respected communicator, Simon is recognised as a leading member of a new generation of public sector communicators that is equally comfortable working across traditional communications channels and emerging online channels.
Chief Inspector Mark Payne, Head of West Midlands Police Press and Public Relations Department. West Midlands Police, the second largest Police Force in the UK has made a significant investment into social media. Launching across a series of social media platforms the force has seen many benefits of social media, particularly around community engagement.
From Social Media to Social Business - Marketing in the 'Social Age'Stefan Pfeiffer
Presentation on how Marketing needs to change in the 'Social Age' from Mass Marketing to 1:1 Marketing taking in particular Social Channels and behaviors into consideration. A bit of a focus on Healthcare due to the fact, that this was presented for one of our Healthcare customers.
Social Media Presentation for Elevate You! Series at Bay Path CollegeKelly Galanis
Amy Perrault and Kelly Galanis discuss how to effectively use social media to promote your personal brand. Part of Bay Path College\'s Elevate You! Series.
Insights into 10 Trends that Matter and the Impact of Social MediaNeville Hobson
This document provides an overview of 10 trends in social media and how businesses can leverage social media. It discusses how customers are shaping brands through online conversations, the importance of understanding where conversations are occurring and who influences them. It emphasizes listening to customers, identifying influencers, and engaging in conversations to build relationships and competitive advantage. The document also provides initial steps businesses can take to get started with social media.
Effective Personal Branding & Social Media in your BusinessWeb.com
Shashi Bellamkonda 's presentation at the SMC RVA event in Richmond on 18th March 2010. . Shashi (aka @shashib) is the Director of Social Media for Network Solutions, but his official title is "Social Media Swami". Case study in Effective Personal Branding and the story and inspiration for companies to engage in the social media. Tools you can use to engage with your customers
Linking Business strategy to digitalization, innovation & industry 4.0Vikram Bhonsle
The document discusses General Electric's digital transformation efforts to become a "digital industrial" company. Some key points:
- GE is developing software operations in each business line and aims to build a $15 billion digital/software business by 2020.
- GE is building an industrial operating system called Predix to connect sensors and software in factories and equipment.
- A GE plant retrofitted with Predix detected an argon gas leak, saving $350,000 per year in costs. Overall automation reduced work time by 530,000 hours.
- While startups emphasize minimum viable products, GE must ensure safety for products like jet engines. However, GE is encouraging engineers to experiment more and accept failure as part
Lalo Huber - El impacto de la Economía Digital - Econ2017Lalo Huber
The document discusses the impact of the digital economy on organizations. It describes how the digital economy is significantly transforming business models, industries, and the relationship between business and technology. Key trends discussed include the rise of platforms, on-demand services, data and analytics, artificial intelligence, robots, sensors, and new technologies like blockchain. The document also addresses how organizations must change their strategies, structures, processes and culture to adapt to the digital world.
Building the framework for business transformation session sponsored by int...Amazon Web Services
Reinvention is sadly rare in the software business. Interactive Intelligence has learned many lessons during its twenty-plus years developing business communications software. But how do you apply that history and still build a wholly different cloud solution? Don Brown, CEO of Interactive Intelligence will speak about the drivers and business benefits of an entirely new AWS-powered cloud application built with microservice architecture called PureCloud. He will share case studies that demonstrate how PureCloud has helped customers flexibly and cost-effectively scale, get up and running fast, and stay competitive with immediate and continuous new functionality. This session will teach participants how PureCloud differs from traditional cloud solutions, and how it can uniquely help businesses thrive in a world of increasing digital disruption
Speaker: Dr. Don Brown, CEO & Founder, Interactive Intelligence
IRIS World 2018 - Keynote 2 - Thrive in the Digital EconomyIRIS
In these slides from IRIS World 2018, Steve Cox, Chief Evangelist at IRIS Accountancy, expands on the IRIS product strategy and describes how the technologies of tomorrow are being embraced in the IRIS accountancy eco-system.
A look at the evolution in complexity of marketing due to the proliferation of digital touchpoints and technologies used to manage them, pointing toward the digital transformation of the marketing discipline
Digital Transformation : Just a Buzzword or Real TransformationMatthew W. Bowers
Digital Transformation : Just a Buzzword or Real Transformation. A presentation to the St Louis Chapter of AITP to highlight, define and discuss digital transformation as well as business innovation and related topics. What IS Digital Transformation, why is it confusing, who does it, who leads, what is the maturity model?
The document summarizes a webinar on using analytics to solve problems in the telecommunications industry. It introduces the speakers and discusses challenges telecom companies face from new technologies, customer expectations, and competition. It outlines how analytics can help telecom companies better understand customers, change their culture, manage technologies, and deliver new services to meet customer needs and drive growth. Specifically, IBM's analytics for telecommunications provides unique algorithms, models, and an open platform to create a 360-degree view of customers and help with customer experience, marketing, network management, and other areas.
The Digital Disruption Wave_ How Can IT Firms Ride It_ - Techwave.pdfKalpins
With disruption to business models facing almost every industry, organizations are focusing on making digital strategy their centerpiece. Going “digital” requires a coherent approach to ensure all parts of the organization follow the digital approach and the organization is perceived as being digitally savvy. How can organizations be sure their strategy is coherent? Porter’s model offers a good starting point. In the colloquial approach, the organization marshals its unique set of activities to help deliver a value proposition to the customer.
This document discusses an IMD and Cisco initiative called the Global Center for Digital Business Transformation. The Center conducted a survey of over 900 business leaders from 12 industries to assess the state of digital disruption. Key findings include that digital disruption is occurring faster than ever and displacing incumbent companies, but many companies are not adequately addressing this threat. The document advocates that all industries will experience disruption as innovations become exponential, so companies must assess their vulnerability and either disrupt themselves or risk being displaced by new business models.
This document discusses digital transformation driven by mobile technologies, cloud computing, data, and empowerment. It notes that ubiquitous connectivity through mobile devices is enabling permanent interaction between real and virtual worlds. Cloud computing has unlocked unprecedented digital project development through on-demand resources. And data fuels digital transformation by enabling new predictive and algorithmic perspectives. Social technologies also disrupt traditional relationships and empower citizens. The digital transformation is creating an algorithmic world where data control and understanding will hold power. It is the third digital revolution after information and relationships.
The document discusses the evolution of the automotive industry from Auto 1.0 to the emerging Auto 4.0. It describes how the industry has historically been shaped by major social, economic, and technological changes. While the industry is currently in the Auto 2.0 era, focused on internal processes, digital technologies and the rise of mobility services are driving it towards the customer-centric Auto 3.0 model. Auto 4.0 may fully redefine the industry from automobiles to mobility in 20 years, with tens of millions of autonomous vehicles and on-demand mobility services transforming ownership and business models. Cutting-edge automakers are leading this evolution by addressing new digitally-defined niches with a focus on the connected driver
This document discusses the role of data science in digital transformation. It defines digital transformation as applying digital technology to all aspects of society. Data science helps drive digital transformation by analyzing patterns in big data to build models and insights that can transform industries. As sensors and IoT devices proliferate, generating massive amounts of new data, data science is key to extracting value from this data through predictive analytics, customer insights, and other techniques. The document provides examples of how data science helps various industries and business functions like manufacturing, retail, healthcare, and customer experience through real-time insights, forecasting, and other analytics.
iBe A State of Digital Innovation Report 2015Phil Falato
This document discusses drivers of digital innovation based on interviews with executives from various industries. It finds that customer empowerment due to digital technology, ubiquitous digital tools, disruptive new technologies, and new entrants are driving companies to innovate. The report examines how executives are responding to these challenges and proposes that success requires fostering digital advantages, addressing the "smart divide," and adopting new innovation models.
iBe A State of Digital Innovation Report May 2015 issuedRoger Camrass
This document provides an overview of a research report on digital innovation. It discusses:
1) Four key drivers of digital disruption: customer empowerment, digital ubiquity, disruptive technologies, and new players.
2) How game changing technologies like mobility and data analytics present both threats and opportunities for different industries.
3) The emergence of new, disruptive players and differing views among interviewees on the threat they pose.
4) How companies are approaching innovation through a focus on customer behavior, applying technology to new business areas, and defining digital business strategies with emphasis on mobility and data analytics.
After the pandemic effect, more and more people are adopting digital technologies for personal & professional purposes. It makes the work easier for people as it enables them to perform any kind of activity efficiently and effectively.
Digital Transformation : Buzzword or Real TransformationMatthew W. Bowers
Digital transformation involves more than just implementing new technologies. It requires realigning an organization's business models, processes, and strategies to fully leverage digital technologies and compete in an increasingly digital economy. While digital transformation is often confusing due to the many technologies, decisions, and voices involved, it ultimately aims to reshape how an organization operates and delivers value at its core.
This document provides information about Sandeep Raut, an expert in digital transformation with over 31 years of experience in IT strategy and consulting. It lists his accomplishments and recognition as a top digital transformation influencer. The document then discusses why digital transformation is important for companies due to factors like decreasing average lifespan of companies and disruption from new digital technologies. It asks common questions that business leaders have about implementing digital transformation and provides an overview of key digital technologies.
DIGITAL & IoT: A TALE OF THE HAVES AND HAVE-MORES- McKinsey & CompanyTiE Seattle
The document discusses how digital technologies and the Internet of Things (IoT) are transforming business across sectors. It notes that digitization is having different impacts based on a sector's level of asset digitization, use of digital tools, and labor digitization. While IoT potential is large, value will vary by industry vertical. Infrastructure, public sector, and utilities could see the greatest economic benefits from IoT, while its impact will be smaller for industries like aerospace and defense.
This document discusses the emergence of the "coherence economy" driven by increasing connectivity, data sharing, and automation through technologies like blockchain, AI, and IoT. It argues that businesses will need to expand their data partnerships, develop dynamic responses to new sources of information through algorithms, and participate in layered ecosystems through platforms to remain competitive in this new digital economy where the pace of change is exponential. Blockchain in particular is highlighted as an underlying technology that will transform business models and allow for new forms of peer-to-peer transactions without intermediaries.
From Subreddits To Search: Maximizing Your Brand's Impact On RedditSearch Engine Journal
The search landscape is undergoing a seismic shift, and Reddit is at the epicenter. Google's Helpful Content Update and its $60 million deal with Reddit, coupled with OpenAI's partnership, have catapulted Reddit's real-time content to unprecedented heights.
Check out this insightful webinar exploring the newfound importance of Reddit in the digital marketing landscape. Learn how these changes make Reddit an essential platform for getting your brand and content in front of evolving search audiences.
You’ll hear:
- The evolution of Reddit as a major influencer on SERPS over the years.
- The impact of recent changes and partnerships on Reddit’s place in search.
- A comprehensive look at Reddit, how it works, and how to approach it.
- Unique engagement opportunities presented by Reddit.
With Brent Csutoras, a Reddit expert with over 18 years of experience on the platform, we’ll delve into the intricacies of Reddit's communities, known as Subreddits, and how to leverage their power without compromising authenticity or violating community guidelines in the age of AI-driven search experiences.
Don't miss this opportunity to stay ahead of the curve and leverage Reddit for your brand's success.
From Hope to Despair The Top 10 Reasons Businesses Ditch SEO Tactics.pptxBoston SEO Services
From Hope to Despair: The Top 10 Reasons Businesses Ditch SEO Tactics
Are you tired of seeing your business's online visibility plummet from hope to despair? When it comes to SEO tactics, many businesses find themselves grappling with challenges that lead them to abandon their strategies altogether. In a digital landscape that's constantly evolving, staying on top of SEO best practices is crucial to maintaining a competitive edge.
In this blog, we delve deep into the top 10 reasons why businesses ditch SEO tactics, uncovering the pain points that may resonate with you:
1. Algorithm Changes: The ever-changing algorithms can leave businesses feeling like they're chasing a moving target. Search engines like Google frequently update their algorithms to improve user experience and provide more relevant search results. However, these updates can significantly impact your website's visibility and ranking if you're not prepared.
2. Lack of Results: Investing time and resources without seeing tangible results can be disheartening. The absence of immediate results often leads businesses to lose faith in their SEO strategies. It's important to remember that SEO is a long-term game that requires patience and consistent effort.
3. Technical Challenges: From site speed issues to complex metadata implementation, technical hurdles can be daunting. Overcoming these challenges is crucial for SEO success, as technical issues can hinder your website's performance and user experience.
4. Keyword Competition: Fierce competition for top keywords can make it hard to rank effectively. Businesses often struggle to find the right balance between targeting high-traffic keywords and finding less competitive, niche keywords that can still drive significant traffic.
5. Lack of Understanding of SEO Basics: Many businesses dive into the complex world of SEO without fully grasping the fundamental principles. This lack of understanding can lead to several issues:
Keyword Awareness: Failing to recognize the importance of keyword research and targeting the right keywords in content.
On-Page Optimization: Ignorance regarding crucial on-page elements such as meta tags, headers, and content structure.
Technical SEO Best Practices: Overlooking essential aspects like site speed, mobile responsiveness, and crawlability.
Backlinks: Not understanding the value of high-quality backlinks from reputable sources.
Analytics: Failing to track and analyze data prevents businesses from optimizing their SEO efforts effectively.
6. Unrealistic Expectations and Timeframe: Entrepreneurs often fall prey to the allure of quick fixes and overnight success. Unrealistic expectations can overshadow the reality of the time and effort needed to see tangible results in the highly competitive digital landscape. SEO is a long-term strategy, and setting realistic goals is crucial for success.
#SEO #DigitalMarketing #BusinessGrowth #OnlineVisibility #SEOChallenges #BostonSEO
We’ve entered a new era in digital. Search and AI are colliding, in more ways than one. And they all have major implications for marketers.
• SEOs now use AI to optimize content.
• Google now uses AI to generate answers.
• Users are skipping search completely. They can now use AI to get answers. So AI has changed everything …or maybe not. Our audience hasn’t changed. Their information needs haven’t changed. Their perception of quality hasn’t changed. In reality, the most important things haven’t changed at all. In this session, you’ll learn the impact of AI. And you’ll learn ways that AI can make us better at the classic challenges: getting discovered, connecting through content and staying top of mind with the people who matter most. We’ll use timely tools to rebuild timeless foundations. We’ll do better basics, but with the most advanced techniques. Andy will share a set of frameworks, prompts and techniques for better digital basics, using the latest tools of today. And in the end, Andy will consider - in a brief glimpse - what might be the biggest change of all, and how to expand your footprint in the new digital landscape.
Key Takeaways:
How to use AI to optimize your content
How to find topics that algorithms love
How to get AI to mention your content and your brand
How to Start Affiliate Marketing with ChatGPT- A Step-by-Step Guide (1).pdfSimpleMoneyMaker
Discover the power of affiliate marketing with ChatGPT! This comprehensive guide takes you through the process of starting and scaling your affiliate marketing business using the latest AI technology. Learn how to leverage ChatGPT to generate content ideas, create engaging articles, and connect with your audience through personalized interactions. From building your strategy and optimizing conversions to analyzing performance and staying updated with industry trends, this eBook provides everything you need to know to succeed in affiliate marketing. Whether you're a beginner looking to start your online business or an experienced marketer wanting to take your efforts to the next level, this guide is your roadmap to success in the world of affiliate marketing.
Mastering Local SEO for Service Businesses in the AI Era"" is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Unlock the secrets to enhancing your digital presence with our masterclass on mastering online visibility. Learn actionable strategies to boost your brand, optimize your social media, and leverage SEO. Transform your online footprint into a powerful tool for growth and engagement.
Key Takeaways:
1. Effective techniques to increase your brand's visibility across various online platforms.
2. Strategies for optimizing social media profiles and content to maximize reach and engagement.
3. Insights into leveraging SEO best practices to improve search engine rankings and drive organic traffic.
Mindfulness Techniques Cultivating Calm in a Chaotic World.pptxelizabethella096
In today’s fast-paced world, stress and anxiety have become common companions for many. With constant connectivity and an unending stream of information, finding moments of peace can seem like an insurmountable challenge. However, mindfulness techniques offer a beacon of calm amidst the chaos, helping individuals to center themselves and find balance. These practices, rooted in ancient traditions and supported by modern science, are accessible to everyone and can profoundly impact mental and emotional well-being.
Gokila digital marketing| consultant| Coimbatoredmgokila
Myself Gokila digital marketing consultant located in Coimbatore other various types of digital marketing services such as SEM
SEO SMO SMM CAMPAIGNS content writing web design for all your business needs with affordable cost
Digital Marketing Services | Techvolt Software :
Digital Marketing is a latest method of Marketing techniques widely used across the Globe. Digital Marketing is an online marketing technique and methods used for all products and services through Search Engine and Social media advertisements. Previously the marketing techniques were used without using the internet via direct and indirect marketing strategies such as advertising through Telemarketing,Newspapers,Televisions,Posters etc.
List of Services offered in Digital Marketing |Techvolt Software :
Techvolt Software offers best Digital Marketing services for promoting your products and services through online platform on the below methods of Digital marketing
1. Search Engine Optimization (SEO)
2. Search Engine Marketing (SEM)
3. Social Media Optimization (SMO)
4. Social Media Marketing (SMM)
5. Campaigns
Importance | Need of Digital Marketing (Online Promotions) :
1. Quick Promotions through Online
2. Generation of More leads and Business Enquiries via Search Engine and Social Media Platform
3. Latest Technology development vs Business promotions
4. Creation of Social Branding
5. Promotion with less investment
Benefits Digital Marketing Services at Techvolt software :
1. Services offered with Affordable cost
2. Free Content writing
3. Free Dynamic Website design*
4. Best combo offers on website Hosting,design along with digital marketing services
5. Assured Lead Generation through Search Engine and Social Media
6. Online Maintenance Support
Free Website + Digital Marketing Services
Techvolt Software offers Free website design for all customer and clients who is availing the digital marketing services for a minimum period of 6 months.
With Regards
Gokila digital marketer
Coimbatore
Evaluating the Effectiveness of Women-Focused MarketingHighViz PR
Women centric marketing is a vital part in reaching one of the most influential groups of consumers. Here is a guide to know and measure the impact of women-centric marketing efforts-
Breaking Silos To Break Bank: Shattering The Divide Between Search And SocialNavah Hopkins
At Mozcon 2024 I shared this deck on bridging the divide between search and social. We began by acknowledging that search-first marketers are used to different rules of engagement than social marketers. We also looked at how both channels treat creative, audiences, bidding/budgeting, and AI. We finished by going through how they can win together including UTM audits, harvesting comments from both to inform creative, and allowing for non-login forums to be part of your marketing strategy.
I themed this deck using Baldur's Gate 3 characters: Gale as Search and Astarion as Social
Mastering Local SEO for Service Businesses in the AI Era"" is tailored specifically for local service providers like plumbers, dentists, and others seeking to dominate their local search landscape. This session delves into leveraging AI advancements to enhance your online visibility and search rankings through the Content Factory model, designed for creating high-impact, SEO-driven content. Discover the Dollar-a-Day advertising strategy, a cost-effective approach to boost your local SEO efforts and attract more customers with minimal investment. Gain practical insights on optimizing your online presence to meet the specific needs of local service seekers, ensuring your business not only appears but stands out in local searches. This concise, action-oriented workshop is your roadmap to navigating the complexities of digital marketing in the AI age, driving more leads, conversions, and ultimately, success for your local service business.
Key Takeaways:
Embrace AI for Local SEO: Learn to harness the power of AI technologies to optimize your website and content for local search. Understand the pivotal role AI plays in analyzing search trends and consumer behavior, enabling you to tailor your SEO strategies to meet the specific demands of your target local audience. Leverage the Content Factory Model: Discover the step-by-step process of creating SEO-optimized content at scale. This approach ensures a steady stream of high-quality content that engages local customers and boosts your search rankings. Get an action guide on implementing this model, complete with templates and scheduling strategies to maintain a consistent online presence. Maximize ROI with Dollar-a-Day Advertising: Dive into the cost-effective Dollar-a-Day advertising strategy that amplifies your visibility in local searches without breaking the bank. Learn how to strategically allocate your budget across platforms to target potential local customers effectively. The session includes an action guide on setting up, monitoring, and optimizing your ad campaigns to ensure maximum impact with minimal investment.
Empowering Influencers: The New Center of Brand-Consumer Dynamics
In the current market landscape, establishing genuine connections with consumers is crucial. This presentation, "Empowering Influencers: The New Center of Brand-Consumer Dynamics," explores how influencers have become pivotal in shaping brand-consumer relationships. We will examine the strategic use of influencers to create authentic, engaging narratives that resonate deeply with target audiences, driving success in the evolved purchase funnel.
Did you know that while 50% of content on the internet is in English, English only makes up 26% of the world’s spoken language? And yet 87% of customers won’t buy from an English only website.
Uncover the immense potential of communicating with customers in their own language and learn how translation holds the key to unlocking global growth. Join Smartling CEO, Bryan Murphy, as he reveals how translation software can streamline the translation process and seamlessly integrate into your martech stack for optimal efficiency. And that's not all – he’ll also share some inspiring success stories and practical tips that will turbocharge your multilingual marketing efforts!
Key takeaways:
1. The growth potential of reaching customers in their native language
2. Tips to streamline translation with software and integrations to your tech stack
3. Success stories from companies that have increased lead generation, doubled revenue, and more with translation
Embark on style journeys Indian clothing store denver guide.pptxOmnama Fashions
Finding the perfect "Indian Clothing Store Denver" is essential for those seeking vibrant, authentic, and culturally rich attire in the heart of Colorado. Denver, a city known for its diverse culture and eclectic fashion scene, offers a variety of options for those in search of traditional and contemporary Indian clothing. Whether you're preparing for a wedding, festival, or cultural event, or simply wish to incorporate the elegance and beauty of Indian fashion into your wardrobe, discovering the right store can make all the difference.
AI Best Practices for Marketing HUG June 2024Amanda Farrell
During this presentation, the Nextiny marketing team reviews best practices when adopting generative AI into content creation. Join our HUG community to register for more events https://events.hubspot.com/sarasota/
2. Obsolescence is the stark
reality for brands that fail
to recognize and negotiate
this transitional moment
The Brand Strategy needs
to make the company
more competitive,
relevant and future-proof
Branding and Technology
Technology is about to have a massive impact on Companies – and hence Brand Strategy
3. Fortune 500 Firms in 1955 vs. 2011: 87% Are Gone.
Group A. American Motors, Studebaker, Detroit Steel, Maytag and
National Sugar Refining
Group B. Boeing, Campbell Soup, Deere, IBM and Whirlpool.
Group C. Cisco, eBay, McDonald’s, Microsoft and Yahoo.
• All the companies in Group A were in the Fortune 500 in 1955, but not in 2011.
• All the companies in Group B were in the Fortune 500 in both 1955 and 2011.
• All the companies in Group C were in the Fortune 500 in 2011, but not 1955.
What do the companies in these
three groups have in common?
5. Accelerating Pace of Change
Computing power predicted to match
the human brain by 2025
6. The Future is Now
• By the 2020s self-driving cars will take over the roads,
and people won’t be allowed to drive on highways
• By the 2030s, virtual reality will begin to feel 100% real.
We will be able to upload our mind/consciousness by the
end of the decade.
• By the 2040s, non-biological intelligence will be a billion
times more capable than biological intelligence (a.k.a. us).
• By 2045, we will multiply our intelligence a billionfold by
linking wirelessly from our neocortex to a synthetic
neocortex in the cloud.
Big tech trends
• AI & Advanced Machine Learning
• Digital Twin – merging physical & digital
• Intelligent Apps / Intelligent Things
• Virtual & Augmented Reality
• Blockchain
• Conversational Systems
• Mesh App and Service Architecture
• Digital Technology Platforms
• Adaptive Security Architecture
• 3D Printing
Digital Radically Changing Lives
• Open Learning and free online college courses
• Digital HR: cloud based systems for perf. & talent management,
online learning, empl engagement etc
• Learn every language on Earth
• Unlimited access to a mega-library of documentaries
• Photo editing software using AI
• Fintech – innovative tech in financial services & products
• Buy and sell shares – and other Fintech services
• Chat bots
• On Demand Economy (Uber, AirBnB etc)
Digital Revolution Impacting Business
7. The theme of the World Economic
Forum 2016 Annual Meeting in
Davos, was “The Fourth Industrial
Revolution”
https://www.youtube.com/watch?v=khjY5LWF3tg
“…the Fourth Industrial Revolution
has the potential to raise global
income levels and improve the
quality of life for populations around
the world”
8. Technology Empowers Consumers
Manufacturer Distributer Retailer Consumer
$50.00
Manufacturer Retailer Consumer
Manufacturer ConsumerThe Web
$46.25
$38.00
Cost/unit
Business model disruption: audience can disintermediate companies and governments to get
what they want, when they want (Uber/AirBnB)
For the consumer, Technology challenges the relevance of companies and brands
9. Industries being disrupted
Industries that are moving fast
in face of digital disruption
• Entertainment & Leisure
• Legal
• Construction
• Automotive
• Travel & Hospitality
• Logistics & Distribution
• Utility Services (other than
Telecom)
• Food & Beverage
• Pharma
• Oil & Gas
• Agriculture
10. Q. What does it take for a brand to WIN?
A. Embracing and engaging the empowered
customer
Digital strategy goes beyond
channels of communication – its
about using technology to create
value for people that aligns to the
brand promise and purpose
Forrester Calls This the “Age of the Customer”
11. Digital, Physical Fusion
Bain’s assessment of digical transformation for 20 industries.IBM CMO Council, Connected Interaction to Power Brand Attraction
Digital, Physical Fusion: “Digical”
The gold standard of integration is
to have pricing, messaging,
delivery, returns, and all other
aspects of the customer
experience united across physical
and digital properties.
12. Macro Forces of Digital Disruption
• Digital Disruption is the “lens”
for developing Brand Strategy
• Need to answer the clients
question:
“How can we leverage digital
innovation to better engage
our customers faster and
more effectively than our
competitors?”
Technology is increasingly blending Online and Offline
13. Brand Strategy
(Identity)
Experience
(Credibility - Enhanced &
augmented by ambient digital
technology)
Communications
(Visibility - Amplified &
accelerated by digital
channels)
Digital Should be a Natural Evolution of the Brand Strategy
Inherently blended online with offline