SlideShare a Scribd company logo

Boston Content Marketing Forum
Frank Days
Tech Marketing VP
AgileMarketingBlog.com
Cohost Marketing Agility Podcast
Why I care about Agile?
 A career as a CMO in small, fast growing tech
companies
 Need to be responsive and adaptive
 Never liked marketing plans
 Short shelf life for marketing plans
As an senior executive…
Results matter more than
documentation so I need a lightweight approach

Agile to the Rescue
Agile marketing is a high-
communication, low documentation,
rapid iteration process designed to
provide more frequent, more relevant
and highly measurable marketing
programs
- IDC, Agile Principles and Practices, 2010
Applying ideas of
Agiledevelopment
to marketing
Rebranding Agile
Credit: Scott Brinker
Chief Marketing Technologist
Agile Marketing Milestones
 2010
 IDC creates first real report on Agile Marketing
 Marketing Agility Podcast
 2011
 Sprint Zero Meetup in San Francisco
 Agile marketing manifesto
 2012
 Pundits come out of woodwork
 2013
 Agile Marketing meetups gain traction
 2014
 Stories from real people really using Agile in marketing
Marketing adoption of Agile
Marketers often talk about little “a” agile
(not big “a” Agile)
The dominant design is emerging
for agile marketing
Small “a”:
Marketing faster
 Real-time
 Growth hacking
 Lean marketing
Big “A”:
Applying Agile to marketing
 From development
 More responsive
 More effective
Interviews with Leaders
 Since April 2011
 Interviewed pioneers
 Lots of chasing
 Many renegades
BACKLOG of all work
All are using sprints
Image: Wikipedia
Three monthly THEMES or EPICS
SCRUM at leastthree times a week …
sometimes more…
What have you done for me lately?
What did you just finish?
What are you doing next?
What is the problem?
PRODUCT OWNER is also SCRUM MASTER
PERSONAS for core customers
Burndowns are infrequent
Image: Wikipedia
Other marketing Agile observations
 Product owner and scum master the same
 Some using user stories
 More frequently small tech companies
 More common in digital/demand gen team
 Some waterfall remains
 Some interesting innovations
What is working for my team
 Transparent objectives/priorities
 Adaptive attitude/responsiveness
 Low overhead
 Team cohesion
 Making it happen
Personal worst practices in Agile
 Things we could do better
 No post it notes
 No planning poker – accurate sizing
 No burndown charts
 No science fair

Agile for Content Marketing
Good news: content is still king
“$118.4 billion will be spent on
content marketing, video
marketing, and social media in
2013”
- eMarketer
“80% of business decision makers
prefer to get company information in
a series of articles versus an
advertisement.”
- Content Marketing Institute
“Content creation is ranked as the
single most effective SEO technique”
- Marketing Sherpa
“27,000,000 pieces of content are
shared everyday.”
- AOL and Nielson
Demos & Videos
Downloads
Modern marketing architecture
Site Traffic
‘Actions’ on Site
Leads
Search Engines
SEO & PPC
Marketo SalesForce Sales
Prospect
Email
Many old tricks don’t work any more
More data and better real-time analytics
We know the value of social
Conversation is always happening
Disconnect between planning and doing in
content marketing
Life is short for a CMO
 Responsible for entire marketing mix
 Often more creative than quantitative
 Sits at table with C-levels
 Ave tenure: < 4 years
 Up from < 2 year in 2009
Held more accountable than ever
Marketing mix is increasingly digital
Forced to test more before diving in
Can’t always tell what content will succeed…
Or this old content…
Less certainty about how things spread
Awesome but not viral…
Your agencies are probably waterfall…
 Statements of work
 Creative briefs
 Risk reward balance
Waterfall prevents bad client behavior
Long lead times tasks
 Events
 Media buying
 User conferences
Branding and product marketing less “agile”

Getting started
How Agile helps content marketers
 Adaptive for increasing uncertain channels
 Transparent process
 Make team more effective by focusing
Free Advice***
 If you are not in charge
 Start small – a single project
 Things that look like software development
 Areas with rapid change
 Something with strongly measurable ROI
 Talk with a developer who knows Agile
Agile Marketers Rockstars
 Scott Brinker, CEO, Ion Interactive
 John Cass, Cohost Marketing Agility Podcast
 Jonathan Colman, Principal Experience Architect at REI
 Frank Days, Tech CMO and agilemarketingblog.com
 Jim Ewel, CEO, In Demand Interpreting
 Jascha Kaykas-Wolf, CMO Mindjet
 David Quinn, Director of Communications, EMC
 Neil Perkin, Only Dead Fish
 Mike Volpe, CMO Hubspot
Attend an Agile marketing meetup
 San Francisco
 Boston
 Seattle
 China
 Many more
Let’s connect
 Frank Days
 fmdays@tangyslice.com
 @tangyslice
 Tangyslice.com
 Agilemarketingblog.com
 Agile Marketing Group on Facebook
 Marketing Agility Podcast on iTunes

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Boston Content Marketing Forum July 2014 By Frank Days

  • 1.  Boston Content Marketing Forum Frank Days Tech Marketing VP AgileMarketingBlog.com Cohost Marketing Agility Podcast
  • 2. Why I care about Agile?  A career as a CMO in small, fast growing tech companies  Need to be responsive and adaptive  Never liked marketing plans  Short shelf life for marketing plans
  • 3. As an senior executive… Results matter more than documentation so I need a lightweight approach
  • 5. Agile marketing is a high- communication, low documentation, rapid iteration process designed to provide more frequent, more relevant and highly measurable marketing programs - IDC, Agile Principles and Practices, 2010
  • 7. Rebranding Agile Credit: Scott Brinker Chief Marketing Technologist
  • 8. Agile Marketing Milestones  2010  IDC creates first real report on Agile Marketing  Marketing Agility Podcast  2011  Sprint Zero Meetup in San Francisco  Agile marketing manifesto  2012  Pundits come out of woodwork  2013  Agile Marketing meetups gain traction  2014  Stories from real people really using Agile in marketing
  • 10. Marketers often talk about little “a” agile (not big “a” Agile)
  • 11. The dominant design is emerging for agile marketing Small “a”: Marketing faster  Real-time  Growth hacking  Lean marketing Big “A”: Applying Agile to marketing  From development  More responsive  More effective
  • 12. Interviews with Leaders  Since April 2011  Interviewed pioneers  Lots of chasing  Many renegades
  • 14. All are using sprints Image: Wikipedia
  • 16. SCRUM at leastthree times a week … sometimes more…
  • 17. What have you done for me lately? What did you just finish? What are you doing next? What is the problem?
  • 18. PRODUCT OWNER is also SCRUM MASTER
  • 19. PERSONAS for core customers
  • 21. Other marketing Agile observations  Product owner and scum master the same  Some using user stories  More frequently small tech companies  More common in digital/demand gen team  Some waterfall remains  Some interesting innovations
  • 22. What is working for my team  Transparent objectives/priorities  Adaptive attitude/responsiveness  Low overhead  Team cohesion  Making it happen
  • 23. Personal worst practices in Agile  Things we could do better  No post it notes  No planning poker – accurate sizing  No burndown charts  No science fair
  • 25. Good news: content is still king “$118.4 billion will be spent on content marketing, video marketing, and social media in 2013” - eMarketer “80% of business decision makers prefer to get company information in a series of articles versus an advertisement.” - Content Marketing Institute “Content creation is ranked as the single most effective SEO technique” - Marketing Sherpa “27,000,000 pieces of content are shared everyday.” - AOL and Nielson
  • 26. Demos & Videos Downloads Modern marketing architecture Site Traffic ‘Actions’ on Site Leads Search Engines SEO & PPC Marketo SalesForce Sales Prospect Email
  • 27. Many old tricks don’t work any more
  • 28. More data and better real-time analytics
  • 29. We know the value of social
  • 31. Disconnect between planning and doing in content marketing
  • 32. Life is short for a CMO  Responsible for entire marketing mix  Often more creative than quantitative  Sits at table with C-levels  Ave tenure: < 4 years  Up from < 2 year in 2009
  • 34. Marketing mix is increasingly digital
  • 35. Forced to test more before diving in
  • 36. Can’t always tell what content will succeed…
  • 37. Or this old content…
  • 38. Less certainty about how things spread
  • 39. Awesome but not viral…
  • 40. Your agencies are probably waterfall…  Statements of work  Creative briefs  Risk reward balance
  • 41. Waterfall prevents bad client behavior
  • 42. Long lead times tasks  Events  Media buying  User conferences
  • 43. Branding and product marketing less “agile”
  • 45. How Agile helps content marketers  Adaptive for increasing uncertain channels  Transparent process  Make team more effective by focusing
  • 46. Free Advice***  If you are not in charge  Start small – a single project  Things that look like software development  Areas with rapid change  Something with strongly measurable ROI  Talk with a developer who knows Agile
  • 47. Agile Marketers Rockstars  Scott Brinker, CEO, Ion Interactive  John Cass, Cohost Marketing Agility Podcast  Jonathan Colman, Principal Experience Architect at REI  Frank Days, Tech CMO and agilemarketingblog.com  Jim Ewel, CEO, In Demand Interpreting  Jascha Kaykas-Wolf, CMO Mindjet  David Quinn, Director of Communications, EMC  Neil Perkin, Only Dead Fish  Mike Volpe, CMO Hubspot
  • 48. Attend an Agile marketing meetup  San Francisco  Boston  Seattle  China  Many more
  • 49. Let’s connect  Frank Days  fmdays@tangyslice.com  @tangyslice  Tangyslice.com  Agilemarketingblog.com  Agile Marketing Group on Facebook  Marketing Agility Podcast on iTunes