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DIGITAL ASSET
MANAGEMENT
an eBook for Marketers
VOLUME 1
our digital assets represent a massive
investment in your brand and directly affect
your marketing results – but they have little to no
value if they cannot be found or accessed. Trying to
get control of thousands, or hundreds of thousands
of rich media assets scattered across various siloed
networks, drives and locations, calls for a new way
of thinking. For many, the answer is a cloud-based
digital asset management system (DAMS).
This eBook will introduce marketers to the guiding
principlesofaprovenmediamanagement strategy,
while sharing how cloud DAMS are solving common
challenges by aggregating media assets into a
central media library in the cloud, making them
widely available to users and adding enterprise
level security and redundancy. Thus, unlocking the
valueofmediaassets,increasingprojectefficiencies
and reducing cost and risk.
Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |2
FOREWORD BY MICROSOFT .............................................................................................4
CHAPTER 1 — DIGITAL ASSET MANAGEMENT: The Search for a Solution ................6
The History of Digital Asset Management (DAM) ......................................................8
A Big Global Problem ...................................................................................................9
The Digital Universe – From Tidal Wave to Tsunami ...............................................10
Digital Asset Management Today .............................................................................11
CHAPTER 2 — WHAT’S IN A DAMS? ................................................................................12
The Need for a DAMS .................................................................................................14
Your DAMS Formula ...................................................................................................15
DAMS Considerations ................................................................................................16
CHAPTER 3 — GETTING STARTED: Take the Assessment Quiz ...............................17
Anticipate Your Business Growth .............................................................................19
Taxonomy, Metadata and Access Control ...............................................................20
Assess Your Organization .........................................................................................21
CHAPTER 4 — SUCCESS SCENARIOS: Answering the Asset Management Call ....27
A Professional Sports Team Moves from DVDs to the Cloud ...............................28
Mining – Making Assets Available Around the World .............................................29
Brand USA and a Collaboration of Great Minds ......................................................30
CHAPTER 5 — BENEFITS OF MEDIAVALET AND MICROSOFT ....................................31
Why Organizations Choose DAMS? ..........................................................................32
MediaValet Benefits ..................................................................................................32
A Better Cloud, A More Secure and Available Option ............................................33
Together We’re Better ...............................................................................................34
Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |3
I am delighted to write the introduction for this eBook.
Managing digital assets is a big problem facing corporations today. Trying to get
control of thousands, or hundreds of thousands of media assets scattered across
terabytes of storage calls for new ideas and new solutions. Microsoft technology
partners are responding to needs such as this by developing solutions that take
advantage of Microsoft Azure. MediaValet is one of these partners. They have
combined their extensive knowledge of content production and management with
the power of Microsoft’s Azure cloud platform.
THE IDEAL CLOUD
Microsoft Azure is an ideal cloud platform to help solve the digital asset management
problem. Why? Because while Azure storage runs at a massive scale, it is also
incredibly cost-effective, which means our partners can develop solutions that are
more affordable than ever. Enterprises can take advantage of economies of scale in
a way that we have not seen in our industry before now.
KEEPING DATA CLOSE TO THE PEOPLE WHO NEED IT
Keeping data close to the people who need it is an Azure strength. Microsoft has
invested in data centers around the world, allowing partners to leverage the reach
of Azure. For example, an enterprise might have offices, agencies, distributors or
people scattered across various geographies, all of whom need to access multiple,
massive files from locations close by.
SCALE RAPIDLY
On the front end, when partners need to scale their solutions, they can quickly add
cloud storage and compute power as needed. This ensures that businesses are able
to respond as soon as their needs change.
TRUST THE TECHNOLOGY YOU USE TODAY
Microsoft Azure brings several competitive differentiators. One is familiarity. For an
enterprise who uses Microsoft technology, it is very easy for them to move to new
applications that are built with the same technology.
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GLOBAL REACH
The second differentiator is simply our global reach. Microsoft has twenty four data
centers around the world. At this time, we are the only company to announce two
Canadian data centers and we have massive footprints in several densely populated
countries. Microsoft is committed to Azure as a cloud platform and we are rapidly
continuing to build out centers to support partners and clients who need their clouds
to perform well.
For organizations who need to give their employees, distributors, contractors,
agencies or customers fast access by ensuring the asset they need is stored close to
them, Microsoft Azure is doing this today.
SIMPLIFY MIGRATION
Finally, Microsoft Azure offers help with data migration to organizations that have
massive media archives. If you have fifty terabytes of data to migrate, you might not
want to upload that over the internet. However, you can actually store your data on
a hard drive and ship it to us overnight, fast-tracking your migration process.
MICROSOFT PARTNER PROGRAM
Microsoft has a strong partner community who build value on the Microsoft Azure
cloud. We delight in learning about how technology partners, like MediaValet, are
transforming the enterprise with new game-changing solutions. We hope you enjoy
this eBook and that it helps you as you consider your options for approaching digital
asset management in a cloud-first, mobile-first world.
Sincerely,
Peter van der Zouwe
Senior Business Development Manager - Cloud Computing, Microsoft Canada
Peter
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DIGITAL ASSET
MANAGEMENT
the Search for a Solution
Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |6
e’d been frustrated with the process of
finding assets for years. The final straw
came mid-2014 when we actually played “rock,
paper, scissors” to determine who would search for
a photo that had been taken 10 to 12 years ago of
a man with a beard, standing next to a white truck.
After hours of searching, the photo was finally
found, but when we did find it, we realized that it
was taken five years ago and the truck was yellow.
Nikohle Ellis, photographer and designer at Land Line
Magazine
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THE HISTORY OF DIGITAL ASSET MANAGEMENT (DAM)
Digital Asset Management (DAM) is a term that is heard frequently these days;
however, it is not as new as many people think. DAM, in various forms, has actually
been around for more than thirty years, pioneered by the early document and record
management vendors who offered solutions to catalogue, manage, share and locate
files such as Word, Excel and scanned print documents.
These original file management tools were large, expensive and often took months
or years to implement. Incredibly complex, they typically featured strict and inflexible
security and access controls making it difficult to share information outside the brick
and mortar walls of a corporation.
Over time, these solutions have expanded and morphed into much larger catalogues
including PowerPoint, videos, photos, animations, infographics and more. New
solutions popped up to compete with the expensive legacy solutions. These new
solutions focused more on digital media. Now when people refer to DAM, they are
typically only talking about media assets.
Document management is still around, but is treated in a separate class and referred
to as document and records management. Not what this eBook is about.
What are Digital Assets?
A digital asset is an electronic file that
contains certain kinds of rich content.
Some examples include photos, videos,
PDFs, audio files, graphics, animations
and documents.
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A BIG GLOBAL PROBLEM
In the past five years, social media and the internet have significantly contributed to
the increase in digital assets. Everything that marketing creates is typically developed
and saved in a digital format. Content and content-based marketing is driving results
for marketers and influencing business outcomes more than ever before. As more
enterprises respond to the demand for content, their asset storage grows at a
phenomenal rate and this isn't expected to slow down anytime soon.
Marketers are seeing more leads, more audience engagement, and subsequently
more revenue due to their increased use of content. Consequently, they continue
to invest in new content: videos, podcasts, eBooks, original photography and other
social media assets. As pressure to increase revenues and stand out from competitors
grows, marketing turns up the dial on content production for campaigns, landing
pages, e-commerce, social, and press to drive results. In addition, because video
drives better search traffic today, it is gaining in popularity as a way to stand out
in this huge volume of content, further adding to the massive content stores. The
success cycle perpetuates itself.
Therefore, where organizations used to rely almost exclusively on print to market,
communicate and broadcast, almost everything a corporation might need today is
created and stored in a digital format. This includes marketing collateral, website
materials, press releases, annual reports, product photos, created imagery and
commissioned photos, product brochures, training materials, videos, music,
infographics, white papers, eBooks… the list is endless and growing.
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THE DIGITAL UNIVERSE – FROM TIDAL WAVE TO TSUNAMI
Our affection for content is creating a tidal wave of digital assets, and we as marketers
are beginning to feel overwhelmed by the sheer number of assets. Every company
across all industries are impacted, and the size of the organization does not dictate
whether you need a DAMS. Small companies can have big asset management
challenges, just as easily as large companies can, especially if digital assets are a
component of their business model.
Accordingly, many of the organizations buying cloud DAMS today have never had any
type of digital asset management system before, but rather kept their assets on CDs,
DVDs, network drives, and local hard drives. This approach has meant missing the
true potential of their content investment. But as content grows, so does the pain,
driving many organizations to now search for a DAM solution.
What Does This Look Like?
• The amount of information in the digital universe today would fill
one stack of iPad Air tablets reaching 2/3 of the way to the moon
(253,704 kilometers). By 2020, there will be 6.6 stacks
• Today, the average household creates enough data to fill 65 iPhones
(2,080 GBs) per year. In 2020, this will grow to 318 iPhones (10,176
GBs)
• Today, if a byte of data were a gallon of water, in only 10 seconds
there would be enough data to fill an average house. In 2020, it will
only take 2 seconds
The digital universe is doubling in size every two years and will
multiply 10-fold between 2013 and 2020 – from 4.4 trillion gigabytes to
44 trillion gigabytes.
Source: IDC, 2014 – The Digital Universe of Opportunities:
Rich Data and the Increasing Value of the Internet of Things
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DIGITAL ASSET MANAGEMENT TODAY
A DAMS provides the ability to find and share your assets securely and in a controlled
manner, with the people you need to, when you need to. It seems like a simple
challenge, but it isn't. Not when you think about the sheer volume of assets created
by different teams, agencies, partners or freelancers. Further, teams today are virtual
and can be located anywhere in the world. Thus, there is a growing need to share
media assets efficiently, effortlessly and quickly to adhere to project timelines.
Mix that with the how, when, where and who might need to retrieve each asset from a
MAC, Windows or Android device , using various browsers – well, you get the picture.
It just isn't that simple.
But it can be. And that is what we are going to talk about.
“As an external consultant, I was working on a project with a large
Fortune 500 company. They needed me to use their images and their
branding, but the files were so big that even when they were zipped,
our email systems choked on the exchange. We tried various shared
drive solutions but their complex security rules continued to deny me
access and IT could not help because I was not officially an authorized
user. It took countless hours that spanned several days before my
marketing contact in California finally couriered the necessary images
on a USB drive. A frustrating and expensive lesson in how not to share
digital assets.”
– Gail Mercer-MacKay, Consultant
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WHAT’S IN A
DAMS?
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anaging digital assets seems like a simple
process, but it’s really more complex than
just ‘parking’ your videos and photos in folders.
With 50 TBs and thousands of users worldwide, we
knew this would further complicate the process.
To succeed, it would take a DAMS provider with
the infrastructure and experience to support not
only our massive library and worldwide access
and security needs, but also provide a simple and
intuitive user experience with the training and
customer support needed to ensure all our users
are happy.
Mark Lapidus, Director, Digital and Social Media at Brand
USA
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When we talk with marketers who have not had a DAMS before, many ask us, “Isn’t it
like Dropbox or some other file-sharing solution?” The answer to that is a resounding
no. DAMS does not compete with file sharing solutions at all. If you simply need a file-
sharing solution, it will quickly become apparent when you are working through the
assessment exercise in Chapter Three. If your answers indicate a basic need, you can
then take advantage of the free or nearly free file sharing solutions available today.
THE NEED FOR A DAMS
Customers typically think of investigating or implementing a DAMS when they have
the following needs related to a large volume of digital assets:
• A central media library
• Quick and easy accessibility (from anywhere)
• High level security and redundancy
• Version control and rights management
• Integration with marketing systems
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YOUR DAMS FORMULA
Under these general headings, specific feature sets will come into play. These are
some of the key features that we believe form the foundation of an enterprise DAMS:
"Many DAM projects initiate when disaster strikes. It is not unusual to hear
stories from frustrated marketers who tell us, “we lost 300 GBs and an
entire campaign,” “our partners are using old logos – it makes us look
unprofessional,” or “we just spent $100,000 on brochures and the pictures
weren’t licensed correctly – we either pay the license fee or start over.”
The important thing we often tell these callers is that they are not alone.
Others have experienced the same challenges and have quickly solved their
challenges with a cloud-based DAM solution."
– Raja Nucho, VP Global Sales, MediaValet
• Search — able to find and retrieve any
digital asset quickly across terabytes and
petabytes of data;
• Hyper-scaleability — no growth limits,
no latency;
• Asset Size — adequate size allowances
so as not to impact your ability to conduct
business;
• Residency — assets reside in a single
media library that can be accessed from
anywhere in the world, from any type of
computer, using any kind of browser;
• Simple Structure — a simple-to-use,
intuitive interface and rewarding user
experience;
• Automated & Indexed Meta Data —
ensuring all typically hidden information
is searchable, such as camera and
software used to create asset, creation
date, focal length, exposure setting, etc.;
• Keywords — unlimited attributes and
keywords such as SKU’s, photographer,
project, color, campaign, etc. ensuring
faster, precision retrieval;
• Share & Render — find, download and
share in minutes, enabling self-service
for file format, color spectrum, size and
resolution;
• Version Control — ensure all users
always use the latest versions of assets;
• Copies — eliminate duplication and
storage bloat;
• Automated Procedures — rules and
approval gateways to support corporate
policies;
• Security & Permissions — role-based
security ensuring people have access
to find and retrieve only what they are
allowed to have access to;
• Protect — keep your assets safe at all
times including geo-replication, triple
redundancy and disaster recovery plans.
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DAMS CONSIDERATIONS
When you or someone else at your company begins thinking about the need for a
DAMS, you really need to look carefully at what you are doing now. Storage is a big
part of it. How much storage are you using for asset management today? Do you
have one terabyte, ten terabytes, or fifty petabytes?
Equally important is to understand the type and size of assets that make up your
library. If you have ten terabytes of storage but only 100 assets of 100 GBs each - that
is a very different problem than one hundred thousand assets of ten megabytes.
It is also important to understand who your users are and how they interact with
your assets. For example, do you have a constant stream of users downloading files
every day or do you have franchisees who log in monthly to access a sales catalogue?
Where are your users located? North America only? EMEA? Globally distributed? Do
youhaveemployees,agencies,contractorsandotherswhoneedaccesstoyourassets?
If for example you have one thousand users in North America and one thousand in
APAC, then you may want your assets available in both places as accessing North
American file servers from China can be painfully slow.
Once you understand your requirements, you can begin researching DAMS and how
they might help you.
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GETTING
STARTED
Take the Assessment Quiz
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e have over 900 users from retailers
around the world, on every continent
and in every time zone, using MediaValet 24 hours
a day. With that many users, organizations and
locations involved, we have a complex permission
matrix in place to ensure the integrity of our system,
our processes, and our digital assets is maintained
at all times.
Kaitlin Bailey, Digital Marketing Coordinator, Cascade
Designs
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If you are serious about taking the next step in solving your DAM challenges, then
you may want to begin with a self-assessment to clarify where you are today and
what your goals are moving forward. By getting clarity around what is important, you
will be in the best position to select the right DAMS for your organization.
"One of the top mistakes we see companies make is choosing a DAMS that
will solve their DAM challenges for today, without taking into account how
their needs might change in the future. They often spend time and money
implementing a solution that they outgrow in under a year, requiring them
to start all over again."
– Maria Osipova, Director Marketing, MediaValet
ANTICIPATE YOUR BUSINESS GROWTH
What we have learned over the years is that to truly understand the which DAMS is
right for your organization, you need to try to incorporate a crystal ball approach into
your thinking. While it is important to understand your needs for today, it is equally
important to try to predict what your needs will be three to five years from now.
Most organizations expect business growth over time. This could mean new partners,
channels, distributors, geographies, and/or products; resulting in more users that
need access to their DAMS and more assets.
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TAXONOMY, METADATA AND ACCESS CONTROL
An important part of your DAMS is your taxonomy. Many people confuse taxonomy
with metadata, but they are two different concepts, although both play a large role in
the searchability of your assets.
Taxonomy describes how you classify your digital assets. Typically, you want to define
the laws or the rules of how you organize, tag and label your assets into hierarchical
communities. This also means defining a common vocabulary that can transcend or
support a multi-lingual user community.
On the other hand, metadata is actually data (or information) that describes other
data (your digital asset). For example, a file extension (ex. .ppt or .gif) is metadata,
which lets you differentiate between a PowerPoint and a GIF file. Similarly, information
embedded in your assets (dates, camera types, etc.) are also metadata that should
be searchable in your DAMS. Metadata can also include usage or licensing rights.
Access control is also a consideration. The more access you grant, the less control you
have. Assets that have tight licensing controls in terms of re-use might need stricter
access than something you want to distribute easily such as your current logo.
The following assessment will help you begin to clarify where you are today as well
as where you want to be tomorrow.
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ASSESS YOUR ORGANIZATION
Do you have a large number of digital assets? (photos, videos, illustrations, webcasts)
Do you have roles or departments dedicated to creating digital assets?
Do you work with one or more ad agencies?
Do you need a process for approving new digital assets?
Do you need a process for distributing assets?
Are your digital assets stored in multiple locations?
Do you need a process for approving asset requests and fulfillment?
Are you sending digital assets to anyone outside your physical building?
Do you have team members that spend time finding & forwarding assets for others?
Do you need to enforce copyright policies?
Do you need to store original or raw files?
Do you have assets stored on CDs, DVDs or local drives?
Do you have assets that expire?
Do you produce stock images?
Has your asset library increased in size substantially in the past 3 years?
Do you anticipate business growth in the future?
Do you anticipate growth through partners or distributors?
Is there the possibility of a merger or acquisition(s)?
Can your digital assets cause harm if misused, misplaced or accessed by the
wrong people?
Do you or your team have difficulty locating assets?
Have you ever lost or accidentally deleted assets?
Are you duplicating assets unnecessarily?
Are your users utilizing assets that are no longer current?
Are there groups that require access to your assets internally and externally?
Does your organization require security policies around your digital assets?
Does your IT infrastructure prevent easy transfer of digital assets?
Do you have to transfer files larger than 10 MBs?
Do you have offices or users located in different geographic regions?
Do you have more than one company, brand, or division?
Do you find your current way of managing assets challenging?
YES NO
TOTAL "YES" RESPONSES
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HOW DID YOU DO?
15-30 Score — your organization would greatly benefit from a DAMS.
5-15 Score — your organization will need a DAMS soon. This is the best time to
establish best practices and start thinking about implementing a DAMS.
0-5 Score — your organization may not need a DAMS, however, it is recommended
if you are expecting rapid asset growth or if you have one or two major issues that
need to be addressed from the assessment.
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What type(s) of digital assets do you have?
Who creates digital assets for your organization?
Who approves your digital assets?
What happens to your digital assets once they are approved?
Where are your digital assets stored?
If someone requests an asset, who fills the request? Identify all the parties involved.
How are your digital assets shared/delivered?
How are use policies or copyright guidelines managed?
EXPAND ON YOUR ANSWERS - SELF ASSESSMENT WORKSHEET
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Where are your original or raw files stored?
What happens when the rights to an asset expires?
How much has your asset library grown in the past year?
How much storage do you think you'll need for the next 12, 24, 36 months?
How do partners/distributors/vendors get access to your digital assets?
Do you manage the digital assets for more than one brand? If yes, which ones?
What are your security policies?
List all the places your assets are stored, including corporate servers, agencies, hard-drives, etc.
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On average, how long does it take to locate the right asset? Represent your answer as a time-
block (i.e. minutes or hours).
How often do you need to recreate assets? What are the reasons assets need to be recreated?
List the teams that use assets that are expired or inconsistent with your brand:
Who needs to have access to your assets, both externally and internally, and who manages that
access?
What security policies do you need or want to include?
What is your existing IT infrastructure?
What are the average file sizes of your digital assets (videos, photos, etc.)?
What is the largest file size you need the DAMS to handle (GBs)?
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How many users do you anticipate will access the system on a daily, weekly, monthly basis? How
do you train and support your users on new systems?
Do you expect the number of users of your DAMS to increase over the next 3-5 years? If yes, by
how many?
Do you expect your assets to grow over the rest 3-5 years? If yes, by how many GBs/TBs?
Where are your users physically located?
List all stakeholders that would benefit from a DAMS:
What type of branding would you require for your DAMS (colors, logo, etc.)?
What are the biggest challenges you have faced managing your digital assets so far? What is the
biggest asset mistake that your organization never wants to make again?
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SUCCESS
SCENARIOS
Answering the
Digital Asset Management Call
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A PROFESSIONAL SPORTS TEAM MOVES FROM DVDS TO THE
CLOUD
A slide into home base signals both a victory and a defeat. A “Hail Mary” pass is caught,
cementing a play-off win for the underdog. Pain etches the face of an enforcer while
his breath pants a fog into the air. A forward slams an opponent into the boards as
he chases the puck.
Images of professional athletes at their best and worst attract a lot of attention. To
capture those iconic moments, there can be as many as twenty to thirty professional
photographers at a single game.
Professional sports teams rely on photojournalists and videographers to provide a
rich stream of media assets for traditional and social media channels.
Like many organizations where digital asset management is not a core business
strategy, in this example, the sports team's asset management practices evolved
over time. After each game, photographers would submit (on a DVD) all the pictures
they'd taken. The team's media manager would review the image on each DVD,
transfer the best and then file the DVD in a drawer.
While the system was adequate, after seven years and thousands of disks, it could
take close to a week to turn around a request for a specific image. The system was no
longer effective and the team began scouting for something better.
They needed a DAMS and they needed it sooner rather than later. Their requirements
were simple: it had to be incredibly secure; cloud-based for scaling and remote access;
have self-service for third party uploads/downloads; have multi-tagging and a strong
taxonomy; allow embedded metadata; and come from an experienced partner that
could support their rapidly growing needs.
A detailed hunt led them to MediaValet, the world's only DAMS built entirely in the
cloud. Now, when one of the networks comes calling looking for a pictorial player
profile, it only takes a few minutes to find the necessary images.
From five days to a few minutes – now that’s a quarterback sneak.
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MAKING ASSETS AVAILABLE AROUND THE WORLD
Social responsibility commitments, zero harm safety initiatives and a reputation
for customer service excellence that spans six continents, hundreds of locations,
and thousands of employees makes this mining giant a worldwide leader in the
manufacturing and marketing of high-productivity mining solutions.
It also means a vast portfolio of digital assets used for product catalogues, corporate
reports, community outreach programs, education & training materials, customer
proposals, brochures, advertising and more. With such a broad footprint, these
assets needed to be multi-lingual and available to both internal users, as well as
external parties, such as agencies, partners and others, 24/7.
Growing both organically and through acquisition added multiple conflicting brands
into the equation. A large rebranding exercise to bring all the logos and brands into
a single image was undertaken and, as a result, new materials were created and
distributed around the world.
When reviewing some of their new publications with a customer, the sales and
marketing team were horrified to discover that the documents and collateral still
contained several versions of old logos. Unsure of which assets were correct, people
were still using old ones.
While the customer had a great sense of humor and laughed about it, the sales and
marketing team was embarrassed. Not only that, it cost hundreds of thousands of
dollars to recall all of the old assets and replace it with new collateral; a rigorous and
expensive process.
It galvanized the manufacturing company into undertaking a DAMS initiative and
today, with MediaValet, they have a global, cloud-based system which ensures their
users have access to the most current brand assets, images and other digital assets,
anytime, anywhere.
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BRAND USA AND A COLLABORATION OF GREAT MINDS
“Give me your tired, your poor, your huddled masses yearning to breathe free.”
Emma Lazarus, excerpt, Statue of Liberty Poem
Travel and tourism is big business for regional territories. Cities, provinces, states,
countries and governments spend a lot of money attracting visitors.
Brand USA focuses on influencing international travelers to visit the US. A big job for
a country with 50 states and over 14 territories. By the end of 2014 they had amassed
over 50 terabytes of digital assets including high definition images, videos and other
media assets.
Seeking the attention of a global audience, Brand USA works with tourism boards
everywhere. It is a highly distributed model with a Brand USA representative in every
country promoting Brand USA to their regions. Each subject requires multiple assets,
in multiple languages, which are constantly being changed and updated as seasons
change and time passes. To remain current, the travel industry demands fresh
content on an almost daily basis.
Because Brand USA has thousands of contributors, there is also a very rigorous
review, approval, and branding process – it is not a single group creating content –
and managing this had become a full-time job for a team of people.
Brand USA tried many solutions including standard file sharing products. Every
system was cumbersome and ineffective.
However, once Brand USA met MediaValet their search for the perfect way to manage
the complexity of their content was over. MediaValet migrated their digital assets
quickly while establishing the right catalogue and taxonomy structure. In parallel
they established an approvals workflow.
An online global training program provided by MediaValet ensured every user knew
just how to use the new system and in a flash, the right assets in the right languages
were instantly available to the right teams around the world.
Before MediaValet, managing assets for Brand USA was a struggle. Now, it’s a breeze.
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THE
BENEFITS
of MediaValet and Microsoft
Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |31
WHY ORGANIZATIONS CHOOSE MEDIAVALET DAMS
MEDIAVALET BENEFITS
Customer First Advantage
Clients come to MediaValet from all over the world and across all industries. There is
a common thread that links them together and the all share similar pains:
Cost-effective solution
• Expands with your user, partner, member and vendor ecosystem
• Unlimited groups and user types – administrators, contributors etc.
• Unlimited categories, keywords, lightboxes per user, etc.
Unlimited support and training
• Unlimited email and phone access to support
• Dedicated Customer Success managers
• Unlimited onboarding, training and ongoing DAM advice
1. Their assets are in disarray. Often these assets have evolved
organically over time and are sitting in different file storing locations
throughout the organization. Old images of last year’s products might
sit on a hard drive in someone’s desk drawer, while promotional videos
are stored on SharePoint, and other marketing materials are stored
using cloud-based file sharing. Worse than this disarray, there is often
only a small number of people in the organization who know where
everything is. If they leave the organization, the collective knowledge
of where assets reside will be lost - maybe forever!
2. They have a deep need to share assets. Often these organizations
deal with many third parties, such as partners, distributors, vendors,
and freelancers and they need to share large volumes of assets. These
organizations want a common secure solution where it is easy to find
and share assets both inside and outside of the organization.
3. They have a need for distributed access. These organizations usually
have individuals or teams located around the world: a new sales office
in Europe, dealers in South America, a trade show in APAC, etc. When
you have a tiered and distributed system made up of people who need
access to the latest assets, getting it out to others becomes someone’s
full-time job, draining valuable team resources and slowing everything
down - or worse - halting projects completely.
Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |32
Expertise Advantage
Technology Advantage
Deep expertise in DAM and rich media asset creation
• Background in volume asset creation & management: 40+ TBs of photos
and videos
• Created to fill the market gap for a scalable, cost-effective, global cloud-
based DAMS
• Engineered to deliver a seamless, easy to use user experience
Best-of-breed DAMS with fully featured API and integrations eco-system focus
• Committed to ongoing development and delivering customer centric
updates through SaaS model
• Open API and technology partnerships with best of breed marketing
technologies and platforms
• Hyper-scalable – no matter how many assets you have or how quickly
your library grows, MediaValet can handle it effectively
• Truly Global - 24 globally redundant Microsoft data centers in 19 regions
around the world (more than AWS and Google Cloud combined), and $15+
billion investment in cloud infrastructure
• Secure - Microsoft enterprise-grade cloud security, highest privacy
standards with ISO/IEC 27018
• Compliant – ISO27001, HIPAA, FISA, EU Model Clauses
• Cutting Edge – Gold Microsoft partner, with first access to Microsoft Cloud
innovation
A BETTER CLOUD, A MORE SECURE AND AVAILABLE OPTION
MediaValet selected Microsoft as our cloud partner for a few reasons: you need your
assets available 24/7 (at the click of the mouse), you need to know that even in the
event of a disaster, your assets will be available to you, and you need to know that
you will never have to wait to access your DAMS.
Microsoft has been building and managing datacenters for over 25 years, investing
over $15 billion to build 24 datacenter regions around the globe — with Microsoft
we have a global solution that is geo-replicated and triple redundant. Microsoft data
centers are designed with disaster recovery in mind. If something happens, whether
natural disaster or human error, your DAMS will always be available.
In addition, Microsoft data centers employ the highest levels of physical and virtual
security to keep all your assets safe. Microsoft data centres also meet a broad set of
international and industry-specific compliance standards, such as ISO 27001, HIPAA,
Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |33
TOGETHER WE’RE BETTER
As the first choice of many well-known brands around the world, MediaValet is
leading an entirely new segment of the digital asset management industry - cloud-
based DAMS. Born in the cloud and built exclusively on Microsoft Azure, MediaValet
is the only enterprise-class digital asset management system to combine the best of
what the cloud, SaaS and traditional DAMS have to offer. Built with the enterprise
and end-users in mind, MediaValet delivers a massively scalable, globally accessible
and highly secure system that is at the same time intuitive and easy to use for all
levels of users.
FedRAMP, SOC 1 and SOC 2, as well as many country-specific standards.
Microsoft was the first to adopt the uniform international code of practice for cloud
privacy, ISO/IEC 27018.
FIND OUT FOR YOURSELF
Learn how MediaValet can help you make the most of your content and empower
your teams!
See MediaValet in action - request a free demo.
GET A DEMO
Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |34

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Digital asset management book

  • 1. DIGITAL ASSET MANAGEMENT an eBook for Marketers VOLUME 1
  • 2. our digital assets represent a massive investment in your brand and directly affect your marketing results – but they have little to no value if they cannot be found or accessed. Trying to get control of thousands, or hundreds of thousands of rich media assets scattered across various siloed networks, drives and locations, calls for a new way of thinking. For many, the answer is a cloud-based digital asset management system (DAMS). This eBook will introduce marketers to the guiding principlesofaprovenmediamanagement strategy, while sharing how cloud DAMS are solving common challenges by aggregating media assets into a central media library in the cloud, making them widely available to users and adding enterprise level security and redundancy. Thus, unlocking the valueofmediaassets,increasingprojectefficiencies and reducing cost and risk. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |2
  • 3. FOREWORD BY MICROSOFT .............................................................................................4 CHAPTER 1 — DIGITAL ASSET MANAGEMENT: The Search for a Solution ................6 The History of Digital Asset Management (DAM) ......................................................8 A Big Global Problem ...................................................................................................9 The Digital Universe – From Tidal Wave to Tsunami ...............................................10 Digital Asset Management Today .............................................................................11 CHAPTER 2 — WHAT’S IN A DAMS? ................................................................................12 The Need for a DAMS .................................................................................................14 Your DAMS Formula ...................................................................................................15 DAMS Considerations ................................................................................................16 CHAPTER 3 — GETTING STARTED: Take the Assessment Quiz ...............................17 Anticipate Your Business Growth .............................................................................19 Taxonomy, Metadata and Access Control ...............................................................20 Assess Your Organization .........................................................................................21 CHAPTER 4 — SUCCESS SCENARIOS: Answering the Asset Management Call ....27 A Professional Sports Team Moves from DVDs to the Cloud ...............................28 Mining – Making Assets Available Around the World .............................................29 Brand USA and a Collaboration of Great Minds ......................................................30 CHAPTER 5 — BENEFITS OF MEDIAVALET AND MICROSOFT ....................................31 Why Organizations Choose DAMS? ..........................................................................32 MediaValet Benefits ..................................................................................................32 A Better Cloud, A More Secure and Available Option ............................................33 Together We’re Better ...............................................................................................34 Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |3
  • 4. I am delighted to write the introduction for this eBook. Managing digital assets is a big problem facing corporations today. Trying to get control of thousands, or hundreds of thousands of media assets scattered across terabytes of storage calls for new ideas and new solutions. Microsoft technology partners are responding to needs such as this by developing solutions that take advantage of Microsoft Azure. MediaValet is one of these partners. They have combined their extensive knowledge of content production and management with the power of Microsoft’s Azure cloud platform. THE IDEAL CLOUD Microsoft Azure is an ideal cloud platform to help solve the digital asset management problem. Why? Because while Azure storage runs at a massive scale, it is also incredibly cost-effective, which means our partners can develop solutions that are more affordable than ever. Enterprises can take advantage of economies of scale in a way that we have not seen in our industry before now. KEEPING DATA CLOSE TO THE PEOPLE WHO NEED IT Keeping data close to the people who need it is an Azure strength. Microsoft has invested in data centers around the world, allowing partners to leverage the reach of Azure. For example, an enterprise might have offices, agencies, distributors or people scattered across various geographies, all of whom need to access multiple, massive files from locations close by. SCALE RAPIDLY On the front end, when partners need to scale their solutions, they can quickly add cloud storage and compute power as needed. This ensures that businesses are able to respond as soon as their needs change. TRUST THE TECHNOLOGY YOU USE TODAY Microsoft Azure brings several competitive differentiators. One is familiarity. For an enterprise who uses Microsoft technology, it is very easy for them to move to new applications that are built with the same technology. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |4
  • 5. GLOBAL REACH The second differentiator is simply our global reach. Microsoft has twenty four data centers around the world. At this time, we are the only company to announce two Canadian data centers and we have massive footprints in several densely populated countries. Microsoft is committed to Azure as a cloud platform and we are rapidly continuing to build out centers to support partners and clients who need their clouds to perform well. For organizations who need to give their employees, distributors, contractors, agencies or customers fast access by ensuring the asset they need is stored close to them, Microsoft Azure is doing this today. SIMPLIFY MIGRATION Finally, Microsoft Azure offers help with data migration to organizations that have massive media archives. If you have fifty terabytes of data to migrate, you might not want to upload that over the internet. However, you can actually store your data on a hard drive and ship it to us overnight, fast-tracking your migration process. MICROSOFT PARTNER PROGRAM Microsoft has a strong partner community who build value on the Microsoft Azure cloud. We delight in learning about how technology partners, like MediaValet, are transforming the enterprise with new game-changing solutions. We hope you enjoy this eBook and that it helps you as you consider your options for approaching digital asset management in a cloud-first, mobile-first world. Sincerely, Peter van der Zouwe Senior Business Development Manager - Cloud Computing, Microsoft Canada Peter Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |5
  • 6. DIGITAL ASSET MANAGEMENT the Search for a Solution Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |6
  • 7. e’d been frustrated with the process of finding assets for years. The final straw came mid-2014 when we actually played “rock, paper, scissors” to determine who would search for a photo that had been taken 10 to 12 years ago of a man with a beard, standing next to a white truck. After hours of searching, the photo was finally found, but when we did find it, we realized that it was taken five years ago and the truck was yellow. Nikohle Ellis, photographer and designer at Land Line Magazine Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |7
  • 8. THE HISTORY OF DIGITAL ASSET MANAGEMENT (DAM) Digital Asset Management (DAM) is a term that is heard frequently these days; however, it is not as new as many people think. DAM, in various forms, has actually been around for more than thirty years, pioneered by the early document and record management vendors who offered solutions to catalogue, manage, share and locate files such as Word, Excel and scanned print documents. These original file management tools were large, expensive and often took months or years to implement. Incredibly complex, they typically featured strict and inflexible security and access controls making it difficult to share information outside the brick and mortar walls of a corporation. Over time, these solutions have expanded and morphed into much larger catalogues including PowerPoint, videos, photos, animations, infographics and more. New solutions popped up to compete with the expensive legacy solutions. These new solutions focused more on digital media. Now when people refer to DAM, they are typically only talking about media assets. Document management is still around, but is treated in a separate class and referred to as document and records management. Not what this eBook is about. What are Digital Assets? A digital asset is an electronic file that contains certain kinds of rich content. Some examples include photos, videos, PDFs, audio files, graphics, animations and documents. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |8
  • 9. A BIG GLOBAL PROBLEM In the past five years, social media and the internet have significantly contributed to the increase in digital assets. Everything that marketing creates is typically developed and saved in a digital format. Content and content-based marketing is driving results for marketers and influencing business outcomes more than ever before. As more enterprises respond to the demand for content, their asset storage grows at a phenomenal rate and this isn't expected to slow down anytime soon. Marketers are seeing more leads, more audience engagement, and subsequently more revenue due to their increased use of content. Consequently, they continue to invest in new content: videos, podcasts, eBooks, original photography and other social media assets. As pressure to increase revenues and stand out from competitors grows, marketing turns up the dial on content production for campaigns, landing pages, e-commerce, social, and press to drive results. In addition, because video drives better search traffic today, it is gaining in popularity as a way to stand out in this huge volume of content, further adding to the massive content stores. The success cycle perpetuates itself. Therefore, where organizations used to rely almost exclusively on print to market, communicate and broadcast, almost everything a corporation might need today is created and stored in a digital format. This includes marketing collateral, website materials, press releases, annual reports, product photos, created imagery and commissioned photos, product brochures, training materials, videos, music, infographics, white papers, eBooks… the list is endless and growing. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |9
  • 10. THE DIGITAL UNIVERSE – FROM TIDAL WAVE TO TSUNAMI Our affection for content is creating a tidal wave of digital assets, and we as marketers are beginning to feel overwhelmed by the sheer number of assets. Every company across all industries are impacted, and the size of the organization does not dictate whether you need a DAMS. Small companies can have big asset management challenges, just as easily as large companies can, especially if digital assets are a component of their business model. Accordingly, many of the organizations buying cloud DAMS today have never had any type of digital asset management system before, but rather kept their assets on CDs, DVDs, network drives, and local hard drives. This approach has meant missing the true potential of their content investment. But as content grows, so does the pain, driving many organizations to now search for a DAM solution. What Does This Look Like? • The amount of information in the digital universe today would fill one stack of iPad Air tablets reaching 2/3 of the way to the moon (253,704 kilometers). By 2020, there will be 6.6 stacks • Today, the average household creates enough data to fill 65 iPhones (2,080 GBs) per year. In 2020, this will grow to 318 iPhones (10,176 GBs) • Today, if a byte of data were a gallon of water, in only 10 seconds there would be enough data to fill an average house. In 2020, it will only take 2 seconds The digital universe is doubling in size every two years and will multiply 10-fold between 2013 and 2020 – from 4.4 trillion gigabytes to 44 trillion gigabytes. Source: IDC, 2014 – The Digital Universe of Opportunities: Rich Data and the Increasing Value of the Internet of Things Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |10
  • 11. DIGITAL ASSET MANAGEMENT TODAY A DAMS provides the ability to find and share your assets securely and in a controlled manner, with the people you need to, when you need to. It seems like a simple challenge, but it isn't. Not when you think about the sheer volume of assets created by different teams, agencies, partners or freelancers. Further, teams today are virtual and can be located anywhere in the world. Thus, there is a growing need to share media assets efficiently, effortlessly and quickly to adhere to project timelines. Mix that with the how, when, where and who might need to retrieve each asset from a MAC, Windows or Android device , using various browsers – well, you get the picture. It just isn't that simple. But it can be. And that is what we are going to talk about. “As an external consultant, I was working on a project with a large Fortune 500 company. They needed me to use their images and their branding, but the files were so big that even when they were zipped, our email systems choked on the exchange. We tried various shared drive solutions but their complex security rules continued to deny me access and IT could not help because I was not officially an authorized user. It took countless hours that spanned several days before my marketing contact in California finally couriered the necessary images on a USB drive. A frustrating and expensive lesson in how not to share digital assets.” – Gail Mercer-MacKay, Consultant Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |11
  • 12. WHAT’S IN A DAMS? Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |12
  • 13. anaging digital assets seems like a simple process, but it’s really more complex than just ‘parking’ your videos and photos in folders. With 50 TBs and thousands of users worldwide, we knew this would further complicate the process. To succeed, it would take a DAMS provider with the infrastructure and experience to support not only our massive library and worldwide access and security needs, but also provide a simple and intuitive user experience with the training and customer support needed to ensure all our users are happy. Mark Lapidus, Director, Digital and Social Media at Brand USA Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |13
  • 14. When we talk with marketers who have not had a DAMS before, many ask us, “Isn’t it like Dropbox or some other file-sharing solution?” The answer to that is a resounding no. DAMS does not compete with file sharing solutions at all. If you simply need a file- sharing solution, it will quickly become apparent when you are working through the assessment exercise in Chapter Three. If your answers indicate a basic need, you can then take advantage of the free or nearly free file sharing solutions available today. THE NEED FOR A DAMS Customers typically think of investigating or implementing a DAMS when they have the following needs related to a large volume of digital assets: • A central media library • Quick and easy accessibility (from anywhere) • High level security and redundancy • Version control and rights management • Integration with marketing systems Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |14
  • 15. YOUR DAMS FORMULA Under these general headings, specific feature sets will come into play. These are some of the key features that we believe form the foundation of an enterprise DAMS: "Many DAM projects initiate when disaster strikes. It is not unusual to hear stories from frustrated marketers who tell us, “we lost 300 GBs and an entire campaign,” “our partners are using old logos – it makes us look unprofessional,” or “we just spent $100,000 on brochures and the pictures weren’t licensed correctly – we either pay the license fee or start over.” The important thing we often tell these callers is that they are not alone. Others have experienced the same challenges and have quickly solved their challenges with a cloud-based DAM solution." – Raja Nucho, VP Global Sales, MediaValet • Search — able to find and retrieve any digital asset quickly across terabytes and petabytes of data; • Hyper-scaleability — no growth limits, no latency; • Asset Size — adequate size allowances so as not to impact your ability to conduct business; • Residency — assets reside in a single media library that can be accessed from anywhere in the world, from any type of computer, using any kind of browser; • Simple Structure — a simple-to-use, intuitive interface and rewarding user experience; • Automated & Indexed Meta Data — ensuring all typically hidden information is searchable, such as camera and software used to create asset, creation date, focal length, exposure setting, etc.; • Keywords — unlimited attributes and keywords such as SKU’s, photographer, project, color, campaign, etc. ensuring faster, precision retrieval; • Share & Render — find, download and share in minutes, enabling self-service for file format, color spectrum, size and resolution; • Version Control — ensure all users always use the latest versions of assets; • Copies — eliminate duplication and storage bloat; • Automated Procedures — rules and approval gateways to support corporate policies; • Security & Permissions — role-based security ensuring people have access to find and retrieve only what they are allowed to have access to; • Protect — keep your assets safe at all times including geo-replication, triple redundancy and disaster recovery plans. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |15
  • 16. DAMS CONSIDERATIONS When you or someone else at your company begins thinking about the need for a DAMS, you really need to look carefully at what you are doing now. Storage is a big part of it. How much storage are you using for asset management today? Do you have one terabyte, ten terabytes, or fifty petabytes? Equally important is to understand the type and size of assets that make up your library. If you have ten terabytes of storage but only 100 assets of 100 GBs each - that is a very different problem than one hundred thousand assets of ten megabytes. It is also important to understand who your users are and how they interact with your assets. For example, do you have a constant stream of users downloading files every day or do you have franchisees who log in monthly to access a sales catalogue? Where are your users located? North America only? EMEA? Globally distributed? Do youhaveemployees,agencies,contractorsandotherswhoneedaccesstoyourassets? If for example you have one thousand users in North America and one thousand in APAC, then you may want your assets available in both places as accessing North American file servers from China can be painfully slow. Once you understand your requirements, you can begin researching DAMS and how they might help you. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |16
  • 17. GETTING STARTED Take the Assessment Quiz Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |17
  • 18. e have over 900 users from retailers around the world, on every continent and in every time zone, using MediaValet 24 hours a day. With that many users, organizations and locations involved, we have a complex permission matrix in place to ensure the integrity of our system, our processes, and our digital assets is maintained at all times. Kaitlin Bailey, Digital Marketing Coordinator, Cascade Designs Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |18
  • 19. If you are serious about taking the next step in solving your DAM challenges, then you may want to begin with a self-assessment to clarify where you are today and what your goals are moving forward. By getting clarity around what is important, you will be in the best position to select the right DAMS for your organization. "One of the top mistakes we see companies make is choosing a DAMS that will solve their DAM challenges for today, without taking into account how their needs might change in the future. They often spend time and money implementing a solution that they outgrow in under a year, requiring them to start all over again." – Maria Osipova, Director Marketing, MediaValet ANTICIPATE YOUR BUSINESS GROWTH What we have learned over the years is that to truly understand the which DAMS is right for your organization, you need to try to incorporate a crystal ball approach into your thinking. While it is important to understand your needs for today, it is equally important to try to predict what your needs will be three to five years from now. Most organizations expect business growth over time. This could mean new partners, channels, distributors, geographies, and/or products; resulting in more users that need access to their DAMS and more assets. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |19
  • 20. TAXONOMY, METADATA AND ACCESS CONTROL An important part of your DAMS is your taxonomy. Many people confuse taxonomy with metadata, but they are two different concepts, although both play a large role in the searchability of your assets. Taxonomy describes how you classify your digital assets. Typically, you want to define the laws or the rules of how you organize, tag and label your assets into hierarchical communities. This also means defining a common vocabulary that can transcend or support a multi-lingual user community. On the other hand, metadata is actually data (or information) that describes other data (your digital asset). For example, a file extension (ex. .ppt or .gif) is metadata, which lets you differentiate between a PowerPoint and a GIF file. Similarly, information embedded in your assets (dates, camera types, etc.) are also metadata that should be searchable in your DAMS. Metadata can also include usage or licensing rights. Access control is also a consideration. The more access you grant, the less control you have. Assets that have tight licensing controls in terms of re-use might need stricter access than something you want to distribute easily such as your current logo. The following assessment will help you begin to clarify where you are today as well as where you want to be tomorrow. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |20
  • 21. ASSESS YOUR ORGANIZATION Do you have a large number of digital assets? (photos, videos, illustrations, webcasts) Do you have roles or departments dedicated to creating digital assets? Do you work with one or more ad agencies? Do you need a process for approving new digital assets? Do you need a process for distributing assets? Are your digital assets stored in multiple locations? Do you need a process for approving asset requests and fulfillment? Are you sending digital assets to anyone outside your physical building? Do you have team members that spend time finding & forwarding assets for others? Do you need to enforce copyright policies? Do you need to store original or raw files? Do you have assets stored on CDs, DVDs or local drives? Do you have assets that expire? Do you produce stock images? Has your asset library increased in size substantially in the past 3 years? Do you anticipate business growth in the future? Do you anticipate growth through partners or distributors? Is there the possibility of a merger or acquisition(s)? Can your digital assets cause harm if misused, misplaced or accessed by the wrong people? Do you or your team have difficulty locating assets? Have you ever lost or accidentally deleted assets? Are you duplicating assets unnecessarily? Are your users utilizing assets that are no longer current? Are there groups that require access to your assets internally and externally? Does your organization require security policies around your digital assets? Does your IT infrastructure prevent easy transfer of digital assets? Do you have to transfer files larger than 10 MBs? Do you have offices or users located in different geographic regions? Do you have more than one company, brand, or division? Do you find your current way of managing assets challenging? YES NO TOTAL "YES" RESPONSES Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |21
  • 22. HOW DID YOU DO? 15-30 Score — your organization would greatly benefit from a DAMS. 5-15 Score — your organization will need a DAMS soon. This is the best time to establish best practices and start thinking about implementing a DAMS. 0-5 Score — your organization may not need a DAMS, however, it is recommended if you are expecting rapid asset growth or if you have one or two major issues that need to be addressed from the assessment. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |22
  • 23. What type(s) of digital assets do you have? Who creates digital assets for your organization? Who approves your digital assets? What happens to your digital assets once they are approved? Where are your digital assets stored? If someone requests an asset, who fills the request? Identify all the parties involved. How are your digital assets shared/delivered? How are use policies or copyright guidelines managed? EXPAND ON YOUR ANSWERS - SELF ASSESSMENT WORKSHEET Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |23
  • 24. Where are your original or raw files stored? What happens when the rights to an asset expires? How much has your asset library grown in the past year? How much storage do you think you'll need for the next 12, 24, 36 months? How do partners/distributors/vendors get access to your digital assets? Do you manage the digital assets for more than one brand? If yes, which ones? What are your security policies? List all the places your assets are stored, including corporate servers, agencies, hard-drives, etc. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |24
  • 25. On average, how long does it take to locate the right asset? Represent your answer as a time- block (i.e. minutes or hours). How often do you need to recreate assets? What are the reasons assets need to be recreated? List the teams that use assets that are expired or inconsistent with your brand: Who needs to have access to your assets, both externally and internally, and who manages that access? What security policies do you need or want to include? What is your existing IT infrastructure? What are the average file sizes of your digital assets (videos, photos, etc.)? What is the largest file size you need the DAMS to handle (GBs)? Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |25
  • 26. How many users do you anticipate will access the system on a daily, weekly, monthly basis? How do you train and support your users on new systems? Do you expect the number of users of your DAMS to increase over the next 3-5 years? If yes, by how many? Do you expect your assets to grow over the rest 3-5 years? If yes, by how many GBs/TBs? Where are your users physically located? List all stakeholders that would benefit from a DAMS: What type of branding would you require for your DAMS (colors, logo, etc.)? What are the biggest challenges you have faced managing your digital assets so far? What is the biggest asset mistake that your organization never wants to make again? Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |26
  • 27. SUCCESS SCENARIOS Answering the Digital Asset Management Call Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |27
  • 28. A PROFESSIONAL SPORTS TEAM MOVES FROM DVDS TO THE CLOUD A slide into home base signals both a victory and a defeat. A “Hail Mary” pass is caught, cementing a play-off win for the underdog. Pain etches the face of an enforcer while his breath pants a fog into the air. A forward slams an opponent into the boards as he chases the puck. Images of professional athletes at their best and worst attract a lot of attention. To capture those iconic moments, there can be as many as twenty to thirty professional photographers at a single game. Professional sports teams rely on photojournalists and videographers to provide a rich stream of media assets for traditional and social media channels. Like many organizations where digital asset management is not a core business strategy, in this example, the sports team's asset management practices evolved over time. After each game, photographers would submit (on a DVD) all the pictures they'd taken. The team's media manager would review the image on each DVD, transfer the best and then file the DVD in a drawer. While the system was adequate, after seven years and thousands of disks, it could take close to a week to turn around a request for a specific image. The system was no longer effective and the team began scouting for something better. They needed a DAMS and they needed it sooner rather than later. Their requirements were simple: it had to be incredibly secure; cloud-based for scaling and remote access; have self-service for third party uploads/downloads; have multi-tagging and a strong taxonomy; allow embedded metadata; and come from an experienced partner that could support their rapidly growing needs. A detailed hunt led them to MediaValet, the world's only DAMS built entirely in the cloud. Now, when one of the networks comes calling looking for a pictorial player profile, it only takes a few minutes to find the necessary images. From five days to a few minutes – now that’s a quarterback sneak. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |28
  • 29. MAKING ASSETS AVAILABLE AROUND THE WORLD Social responsibility commitments, zero harm safety initiatives and a reputation for customer service excellence that spans six continents, hundreds of locations, and thousands of employees makes this mining giant a worldwide leader in the manufacturing and marketing of high-productivity mining solutions. It also means a vast portfolio of digital assets used for product catalogues, corporate reports, community outreach programs, education & training materials, customer proposals, brochures, advertising and more. With such a broad footprint, these assets needed to be multi-lingual and available to both internal users, as well as external parties, such as agencies, partners and others, 24/7. Growing both organically and through acquisition added multiple conflicting brands into the equation. A large rebranding exercise to bring all the logos and brands into a single image was undertaken and, as a result, new materials were created and distributed around the world. When reviewing some of their new publications with a customer, the sales and marketing team were horrified to discover that the documents and collateral still contained several versions of old logos. Unsure of which assets were correct, people were still using old ones. While the customer had a great sense of humor and laughed about it, the sales and marketing team was embarrassed. Not only that, it cost hundreds of thousands of dollars to recall all of the old assets and replace it with new collateral; a rigorous and expensive process. It galvanized the manufacturing company into undertaking a DAMS initiative and today, with MediaValet, they have a global, cloud-based system which ensures their users have access to the most current brand assets, images and other digital assets, anytime, anywhere. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |29
  • 30. BRAND USA AND A COLLABORATION OF GREAT MINDS “Give me your tired, your poor, your huddled masses yearning to breathe free.” Emma Lazarus, excerpt, Statue of Liberty Poem Travel and tourism is big business for regional territories. Cities, provinces, states, countries and governments spend a lot of money attracting visitors. Brand USA focuses on influencing international travelers to visit the US. A big job for a country with 50 states and over 14 territories. By the end of 2014 they had amassed over 50 terabytes of digital assets including high definition images, videos and other media assets. Seeking the attention of a global audience, Brand USA works with tourism boards everywhere. It is a highly distributed model with a Brand USA representative in every country promoting Brand USA to their regions. Each subject requires multiple assets, in multiple languages, which are constantly being changed and updated as seasons change and time passes. To remain current, the travel industry demands fresh content on an almost daily basis. Because Brand USA has thousands of contributors, there is also a very rigorous review, approval, and branding process – it is not a single group creating content – and managing this had become a full-time job for a team of people. Brand USA tried many solutions including standard file sharing products. Every system was cumbersome and ineffective. However, once Brand USA met MediaValet their search for the perfect way to manage the complexity of their content was over. MediaValet migrated their digital assets quickly while establishing the right catalogue and taxonomy structure. In parallel they established an approvals workflow. An online global training program provided by MediaValet ensured every user knew just how to use the new system and in a flash, the right assets in the right languages were instantly available to the right teams around the world. Before MediaValet, managing assets for Brand USA was a struggle. Now, it’s a breeze. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |30
  • 31. THE BENEFITS of MediaValet and Microsoft Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |31
  • 32. WHY ORGANIZATIONS CHOOSE MEDIAVALET DAMS MEDIAVALET BENEFITS Customer First Advantage Clients come to MediaValet from all over the world and across all industries. There is a common thread that links them together and the all share similar pains: Cost-effective solution • Expands with your user, partner, member and vendor ecosystem • Unlimited groups and user types – administrators, contributors etc. • Unlimited categories, keywords, lightboxes per user, etc. Unlimited support and training • Unlimited email and phone access to support • Dedicated Customer Success managers • Unlimited onboarding, training and ongoing DAM advice 1. Their assets are in disarray. Often these assets have evolved organically over time and are sitting in different file storing locations throughout the organization. Old images of last year’s products might sit on a hard drive in someone’s desk drawer, while promotional videos are stored on SharePoint, and other marketing materials are stored using cloud-based file sharing. Worse than this disarray, there is often only a small number of people in the organization who know where everything is. If they leave the organization, the collective knowledge of where assets reside will be lost - maybe forever! 2. They have a deep need to share assets. Often these organizations deal with many third parties, such as partners, distributors, vendors, and freelancers and they need to share large volumes of assets. These organizations want a common secure solution where it is easy to find and share assets both inside and outside of the organization. 3. They have a need for distributed access. These organizations usually have individuals or teams located around the world: a new sales office in Europe, dealers in South America, a trade show in APAC, etc. When you have a tiered and distributed system made up of people who need access to the latest assets, getting it out to others becomes someone’s full-time job, draining valuable team resources and slowing everything down - or worse - halting projects completely. Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |32
  • 33. Expertise Advantage Technology Advantage Deep expertise in DAM and rich media asset creation • Background in volume asset creation & management: 40+ TBs of photos and videos • Created to fill the market gap for a scalable, cost-effective, global cloud- based DAMS • Engineered to deliver a seamless, easy to use user experience Best-of-breed DAMS with fully featured API and integrations eco-system focus • Committed to ongoing development and delivering customer centric updates through SaaS model • Open API and technology partnerships with best of breed marketing technologies and platforms • Hyper-scalable – no matter how many assets you have or how quickly your library grows, MediaValet can handle it effectively • Truly Global - 24 globally redundant Microsoft data centers in 19 regions around the world (more than AWS and Google Cloud combined), and $15+ billion investment in cloud infrastructure • Secure - Microsoft enterprise-grade cloud security, highest privacy standards with ISO/IEC 27018 • Compliant – ISO27001, HIPAA, FISA, EU Model Clauses • Cutting Edge – Gold Microsoft partner, with first access to Microsoft Cloud innovation A BETTER CLOUD, A MORE SECURE AND AVAILABLE OPTION MediaValet selected Microsoft as our cloud partner for a few reasons: you need your assets available 24/7 (at the click of the mouse), you need to know that even in the event of a disaster, your assets will be available to you, and you need to know that you will never have to wait to access your DAMS. Microsoft has been building and managing datacenters for over 25 years, investing over $15 billion to build 24 datacenter regions around the globe — with Microsoft we have a global solution that is geo-replicated and triple redundant. Microsoft data centers are designed with disaster recovery in mind. If something happens, whether natural disaster or human error, your DAMS will always be available. In addition, Microsoft data centers employ the highest levels of physical and virtual security to keep all your assets safe. Microsoft data centres also meet a broad set of international and industry-specific compliance standards, such as ISO 27001, HIPAA, Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |33
  • 34. TOGETHER WE’RE BETTER As the first choice of many well-known brands around the world, MediaValet is leading an entirely new segment of the digital asset management industry - cloud- based DAMS. Born in the cloud and built exclusively on Microsoft Azure, MediaValet is the only enterprise-class digital asset management system to combine the best of what the cloud, SaaS and traditional DAMS have to offer. Built with the enterprise and end-users in mind, MediaValet delivers a massively scalable, globally accessible and highly secure system that is at the same time intuitive and easy to use for all levels of users. FedRAMP, SOC 1 and SOC 2, as well as many country-specific standards. Microsoft was the first to adopt the uniform international code of practice for cloud privacy, ISO/IEC 27018. FIND OUT FOR YOURSELF Learn how MediaValet can help you make the most of your content and empower your teams! See MediaValet in action - request a free demo. GET A DEMO Getting Started with Digital Asset Management – an eBook for Marketers (V.1) |34