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Dialogue or discussion?
This document contrasts the key differences between dialogue and discussion. Dialogue involves listening more than talking, seeking to understand other perspectives rather than be right, and finding areas of shared values and agreement. The goal is to develop new ideas and solutions through understanding others. Discussion is more argumentative and focuses on disagreeing with others and defending one's own view rather than building on what others say. It can fragment ideas rather than bring understanding. The document advocates for dialogue as a more constructive approach to conversations.
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Dialogue or discussion?
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- 2. Dialogue Discussion Will youspend more time asking questions? Will you spend more time giving answers? Question # 1
- 3. Hi, what areyou curious about today?
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- 5. Dialogue Discussion Will youlisten more than you talk? Will you talk more than you listen? Question # 2
- 6. We often tryto persuade others through argument. But arguing does not change minds. Listening is far more persuasive than speaking. Next time you disagree with someone, try to listen. https://hbr.org/2015/05/if-you-want-people-to-listen-stop-talking
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- 8. Dialogue Discussion Do youwant to learn from the other person? Do you want to be right, win and not move? Question # 3
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- 10. Dialogue Discussion Will youbuild on what you hear – and work with people? Will you argue against the other person - and defend your view? Question # 4
- 11. The roots ofdiscussion are the same as the roots of percussion and concussion. All 3 connote a fragmenting or shattering. Also, “discus” connotes a disc being thrown against a wall and breaking apart. Are you sure you want to have that kind of conversation? https://www.ohrd.wisc.edu/fullypreparedtoengage/Portals/0/FP2E%20readings/WhatIsDialogue.pdf
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- 13. Dialogue Discussion Will yousearch for common values and places of agreement Will you search for differences and places of disagreement Question # 5
- 14. To refocus onagreement say, for example, this: Can I pause for a moment and point out what we both agree on? Then try to find values you share. https://hbr.org/2016/03/what-to-do-if-a-conversation-is-turning-loud-and-aggressive
- 15. The Greek rootsof dialogue are dia (through) and logos (meaning). https://www.ohrd.wisc.edu/fullypreparedtoengage/Portals/0/FP2E%20readings/WhatIsDialogue.pdf
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- 17. Dialogue Discussion Will youwelcome the showing of emotions to deepen understanding? Will you prefer that focus is on content and that emotions are not shown? Question # 6
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- 19. Dialogue Discussion Will youfocus on process? Will you focus on personal concerns? Question # 7
- 20. To direct theconversation away from personal concerns towards focus on process, try saying this: We seem to agree on the what but are having some difficulty with the how. In this way, you cut the problem in half. The focus is now on only one aspect. https://hbr.org/2016/05/7-things-to-say-when-a-conversation-turns-negative
- 21. Dialogue Discussion Will yousolve conflicts by listening, understanding, developing and testing ideas? Will you solve conflicts by fighting? Question # 8
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- 23. Other sources ofinspiration https://www.emich.edu/facdev/docs/Dialogue,Debate,Discussion.pdf http://www.greatplacetowork.com/publications-and-events/blogs-and-news/1064 http://www.greece.k12.ny.us/academics.cfm?subpage=1557 http://www.hendersongroup.com/articles/tips-for-effective-dialogue-dialogue-vs-discussion.asp http://oregonstate.edu/oei/sites/default/files/comparing_debate_discussions_dialogue.pdf http://www.pkwy.k12.mo.us/inside/staffDev/certified/File/Administrator/DOC112508.pdf http://www.slideshare.net/frankcalberg/facilitationmoderation-of-meetings