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Imagining Future Urban
            PAIN CONSULT

     Concept design workshop
      Challenges

 A Dialogic Design Workshop

     Peter Jones, OCAD University
              Sept 12, 2012
Imagining Canada’s Future 2030
Social Sciences & Humanities Research Council
• Across Canada - 6 Regional panel sessions
  OCADU led with York, Ryerson, UOIT, Windsor

• Based on large foresight / scan project “Shaping Tomorrow”
  3500 trends, 70K insights, initial set > 200 trends

• We proposed a focused panel on a well-framed issue to derive
  challenges in response to a single major trend: Urbanization

• 18 members selected from S. Ontario for STEEP/CI + diversity
  Requisite Variety
Requisite Variety

Sampling approach based on Ashby’s systems principle

• STEEP CI Criteria: Social, Technology, Economy, Ecology, Political, Culture / Intellect
• Diversity: Age cohort, Academic, Professional, ethnicity, gender

• Smaller groups that meet stricter stakeholder criteria
• Invested in the future problem, sufficient care, action
Structured Dialogic Design

• “Co-laboratory of Democracy” approach – Strongly democratic
• Multi-staged, progressive reasoning process
• Cogniscope software (Root Cause Mapping)
• Multi-Facilitated
• Canonical, rigorous
• Guides dialogue
  toward effective action
• Employed as action
  research
• Well published in social
  & systems literatures
Democratic - For complexity & power


• Cyprus Reunification Dialogues        (1990 – 2011)
  EU project for Israeli-Palestinian dialogues

• WHO Elimination of Lymphatic Filariasis Partners, Clinicians, Villagers &
  Pharma from multiple agencies (1999)

• Transnational Indigenous Leaders Dialogue on Globalization:
  40 Indigenous leaders from Americas and New Zealand & experts

• US Forest Service - Forest Service Priority Setting (2003)

• Alternative Energy Future Planning, Northwest Energy Efficiency Alliance
Diagnosing Problematique




     1


Deliberative co-created design of   2
an envisioned social system


                                             3
Clarifying Challenges
Clustering Challenges
“Obamavision” Wiki




11
Constructing Challenges into Influence Map
ICF Influence Map – 12 Challenges
Resolves Groupthink
• “When concurrence-seeking becomes so dominant in a cohesive in-
  group that it tends to override realistic appraisal of alternative
  courses of action. (Janis, 1971)
• Spreadthink:
   Unable to reach any genuine consensus, or even majority view
   toward component aspects of a complex issue
• Clanthink: When like groups maintain concurrence within group
• Linkthink: When people “link” like ideas in concurrence


Warfield: “Facilitators who try to bring groups to a consensus without the aid of
some methodology that resolves the difficulties caused by Spreadthink may well
be driving the group to Groupthink, and thus helping to arrive at a decision that
lacks individual support and, usually, lacks substance.
Triggering Question
                           Triggering Question


“In the face of increasing urbanization worldwide, what future
challenges do we anticipate for Southern Ontario, now through 2030?"




Clarify the meaning, and co-create the TQ so we
               own it as a group.
Generation
                                Triggering Question

“In the face of increasing urbanization worldwide, what future
challenges do we anticipate for Southern Ontario, now through 2030?"


Your response: Write 3 challenge statements on single sheet.

Short phrase that distills the essence of a complex problem as a challenge

Not a solution “create alternative transportation systems”
Or an outcome “Better regional government”

Pair up & workshop all 3, & refine. Then read one each in turn.

Write your chosen challenge (or 2) one per sheet and post.
Rapid Clarification
                        Triggering Question


Read one challenge, in turn around circle.


Questions for clarification – quickly – taken in this
round.
Clustering Challenges
                          Triggering Question


Group of 4-5 – Go to wall & cluster together / name categories

Group 1 - 5 Minutes
Group 2 – 4 Minutes
Group 3 – 3 Minutes
Group 4 – 2 Minutes



Based on Delphi & iterative refinement.
Voting
                       Triggering Question


Mark an X on up to 3 different challenges

Order challenges in cluster by votes.
Scenarios
                                Triggering Question


Make 5 DIVERSE groups of 5-6

Each group selects one item from each category. You can copy!

Construct at least one scenario describing the future relationship of these
challenges, their co-evolution together & their possible resolutions.


Position sheets in a narrative order
Sketch images of the possible relationships, influences, outcomes

Present each in 5 min rapid round

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Dialogic Design for Foresight : DwD Workshop

  • 1. Imagining Future Urban PAIN CONSULT Concept design workshop Challenges A Dialogic Design Workshop Peter Jones, OCAD University Sept 12, 2012
  • 2. Imagining Canada’s Future 2030 Social Sciences & Humanities Research Council • Across Canada - 6 Regional panel sessions OCADU led with York, Ryerson, UOIT, Windsor • Based on large foresight / scan project “Shaping Tomorrow” 3500 trends, 70K insights, initial set > 200 trends • We proposed a focused panel on a well-framed issue to derive challenges in response to a single major trend: Urbanization • 18 members selected from S. Ontario for STEEP/CI + diversity Requisite Variety
  • 3.
  • 4. Requisite Variety Sampling approach based on Ashby’s systems principle • STEEP CI Criteria: Social, Technology, Economy, Ecology, Political, Culture / Intellect • Diversity: Age cohort, Academic, Professional, ethnicity, gender • Smaller groups that meet stricter stakeholder criteria • Invested in the future problem, sufficient care, action
  • 5. Structured Dialogic Design • “Co-laboratory of Democracy” approach – Strongly democratic • Multi-staged, progressive reasoning process • Cogniscope software (Root Cause Mapping) • Multi-Facilitated • Canonical, rigorous • Guides dialogue toward effective action • Employed as action research • Well published in social & systems literatures
  • 6. Democratic - For complexity & power • Cyprus Reunification Dialogues (1990 – 2011) EU project for Israeli-Palestinian dialogues • WHO Elimination of Lymphatic Filariasis Partners, Clinicians, Villagers & Pharma from multiple agencies (1999) • Transnational Indigenous Leaders Dialogue on Globalization: 40 Indigenous leaders from Americas and New Zealand & experts • US Forest Service - Forest Service Priority Setting (2003) • Alternative Energy Future Planning, Northwest Energy Efficiency Alliance
  • 7. Diagnosing Problematique 1 Deliberative co-created design of 2 an envisioned social system 3
  • 8.
  • 13. ICF Influence Map – 12 Challenges
  • 14. Resolves Groupthink • “When concurrence-seeking becomes so dominant in a cohesive in- group that it tends to override realistic appraisal of alternative courses of action. (Janis, 1971) • Spreadthink: Unable to reach any genuine consensus, or even majority view toward component aspects of a complex issue • Clanthink: When like groups maintain concurrence within group • Linkthink: When people “link” like ideas in concurrence Warfield: “Facilitators who try to bring groups to a consensus without the aid of some methodology that resolves the difficulties caused by Spreadthink may well be driving the group to Groupthink, and thus helping to arrive at a decision that lacks individual support and, usually, lacks substance.
  • 15. Triggering Question Triggering Question “In the face of increasing urbanization worldwide, what future challenges do we anticipate for Southern Ontario, now through 2030?" Clarify the meaning, and co-create the TQ so we own it as a group.
  • 16. Generation Triggering Question “In the face of increasing urbanization worldwide, what future challenges do we anticipate for Southern Ontario, now through 2030?" Your response: Write 3 challenge statements on single sheet. Short phrase that distills the essence of a complex problem as a challenge Not a solution “create alternative transportation systems” Or an outcome “Better regional government” Pair up & workshop all 3, & refine. Then read one each in turn. Write your chosen challenge (or 2) one per sheet and post.
  • 17. Rapid Clarification Triggering Question Read one challenge, in turn around circle. Questions for clarification – quickly – taken in this round.
  • 18. Clustering Challenges Triggering Question Group of 4-5 – Go to wall & cluster together / name categories Group 1 - 5 Minutes Group 2 – 4 Minutes Group 3 – 3 Minutes Group 4 – 2 Minutes Based on Delphi & iterative refinement.
  • 19. Voting Triggering Question Mark an X on up to 3 different challenges Order challenges in cluster by votes.
  • 20. Scenarios Triggering Question Make 5 DIVERSE groups of 5-6 Each group selects one item from each category. You can copy! Construct at least one scenario describing the future relationship of these challenges, their co-evolution together & their possible resolutions. Position sheets in a narrative order Sketch images of the possible relationships, influences, outcomes Present each in 5 min rapid round