The document discusses the results of a leadership survey conducted by Ericsson. It provides the percentages of favorable responses for questions related to different aspects of leadership, including people leadership, organizational leadership, thought leadership, communication, and performance management quality. Overall, leaders received high percentages of favorable responses across all categories assessed by the survey.

1. Ericsson DIALOG 2008 Leadership Index Mats Kallmyr_23012120 Participants: Leadership Index People leadership Lead by example Generate energy Communicate Qualify every day Organizational leadership Simplify Mobilize Push for excellence Gets results See the big picture Thought leadership Challenge Seize opportunities Drive one Ericsson Communicative Leadership IPM quality Ext. Bench: IT and Telecom companies global % of given answers 75% 73% 64% 79% 84% 75% 96% 77% 81% 73% 57% 77% 93% 71% 68% 72% 29% 69% 79% 70% 93% 75% 71% 74% 76% 72% 64% 72% 79% 74% 76% 71% 81% 73% 74% 73% 94% 77% Favor-able 4-5 Total Aver-age BinC 0 10 20 30 40 50 60 70 80 90 100 Favorable 4-5 (of 1-5) 7

2. Ericsson DIALOG 2008 Leadership profile - People leadership (21c, 22a-j) Mats Kallmyr_23012120 Ext. Bench: IT and Telecom companies global People leadership My manager… Lead by example 22a) … consistently behaves in accordance with his/her beliefs and expressed commitments 22b) … holds people accountable for achieving their commitments 22c) … is good at handling conflicts 21c) How much confidence do you have in your immediate manager Generate energy 22d) … generates energy in employees around him/her 22e) … creates an environment where people strive to do their best 22f) … empowers me to take responsibility and to take actions Communicate 22g) … listens attentively and with empathy to concerns expressed by others 22h) … communicates in a clear and comprehensible way Qualify every day 22i) … improves his/her performance by listening to people 22j) … secures a work environment whereby development and building future capabilities are shown to be important % of given answers 84% 75% 100% 80% 86% 82% 100% 67% 58% 75% 100% 80% 78% 89% 57% 66% 86% 69% 100% 82% 71% 76% 43% 77% 68% 75% 100% 73% 86% 70% Favor-able 4-5 Total Aver-age BinC No answer 0 10 20 30 40 50 60 70 80 90 100 Favorable 5 4 Neutral 3 Unfavorable 2 1

3. Ericsson DIALOG 2008 Leadership profile - Organizational leadership (q. 22b, 22k-n, 23a-d) Mats Kallmyr_23012120 Ext. Bench: IT and Telecom companies global Organizational leadership My manager… Simplify 22k) … provides clear direction and defines priorities for the team 22l) … creates efficiency by keeping things as simple as possible Mobilize 22m) … actively builds and develops diverse teams across the organization 22n) … encourages and makes use of ideas and input from others Push for excellence 23a) … continually looks for ways to improve processes, products and/or services 23b) … strives for Operational Excellence Gets results 23c) … recognizes and rewards excellent performance 23d) …manager is good at implementing whatever decisions he/she takes 22b) … holds people accountable for achieving their commitments % of given answers 68% 72% 43% 70% 14% 68% 71% 65% 86% 76% 86% 72% 100% 78% 57% 67% 71% 73% 67% 85% 86% 82% Favorable 5 4 Neutral 3 Unfavorable 2 1 0 10 20 30 40 50 60 70 80 90 100 Favor-able 4-5 Total Aver-age BinC No answer

4. Ericsson DIALOG 2008 Leadership profile - Thought leadership (q. 23e-n) Mats Kallmyr_23012120 Thought leadership My manager… See the big picture 23e) … ensures that customer issues are resolved 23f) … encourages me to stay updated with current events and trends in our industry Challenge 23g) … assumes ownership and accountability for decisions and actions 23h) … challenges “the way it has always been done” and takes action Seize opportunities 23i) … communicates a focus on profitability and revenue potential in business opportunities 23j) … seeks and drives innovative thinking 23k) … makes tough, pragmatic decisions when necessary Drive one Ericsson 23l) … decisions and actions support the Ericsson values (Professionalism – Respect – Perseverance) 23m) … communicates a vision of the future to my workgroup/ team 23n) … actively seeks to align our team’s efforts with Ericsson’s strategy % of given answers 76% 72% 57% 80% 71% 65% 71% 79% 86% 69% 71% 71% 100% 71% 57% 72% 86% 79% 71% 65% 86% 74% Favorable 5 4 Neutral 3 Unfavorable 2 1 Favor-able 4-5 Total No answer 0 10 20 30 40 50 60 70 80 90 100

5. Ericsson DIALOG 2008 Communication (q. 22g-i, 22n, 23d, 23m) Mats Kallmyr_23012120 Ext. Bench: IT and Telecom companies global Communicative leadership My manager… 22g) … listens attentively and with empathy to concerns expressed by others 22h) … communicates in a clear and comprehensible way 22i) … improves his/her performance by listening to people 22n) … encourages and makes use of ideas and input from others 23d) …manager is good at implementing whatever decisions he/she takes 23m) … communicates a vision of the future to my workgroup/ team % of given answers 74% 73% 71% 76% 43% 77% 68% 75% 100% 73% 86% 76% 71% 73% 67% 85% 71% 65% 0 10 20 30 40 50 60 70 80 90 100 Favorable 5 4 Neutral 3 Unfavorable 2 1 Favor-able 4-5 Total Aver-age BinC No answer

6. Individual Performance Management, IPM quality 25a) I received feedback on my work performance 25b) I have had the opportunity to give my comments on areas for improvement 25c) We clarified how my goals contribute to the targets of my unit 25d) I received feedback on my behavior relative to our core values 25e) Together we formulated concrete competence development activities to meet the challenges in my work 25f) We followed up the activities we agreed on in the discussions 25g) Together we outlined a long-term development plan for me % of given answers Individual Performance Management Discussion - Quality (q. 25a-g) Ericsson DIALOG 2008 Mats Kallmyr_23012120 77% 94% 85% 100% 87% 100% 75% 100% 77% 71% 76% 100% 72% 100% 65% 86% 100 90 80 70 60 50 40 30 20 10 0 Favorable 5 4 Neutral 3 Unfavorable 2 1 No answer Total Favor-able 4-5 7