Diaa Ibrahim Sabry Algazzar has over 16 years of experience in networking and telecommunications. He has held roles as a Core Network Engineer, Team Leader, and Manager at Nile Online and Etisalat, where he was responsible for planning, designing, deploying, and managing large IP and MPLS networks. Some of his accomplishments include migrating networks from ATM to IP/MPLS, building a nationwide Wi-Fi hotspot network, and deploying new broadband solutions. He is currently seeking a managerial position where he can utilize his technical and leadership experience.

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Diaa Ibrahim Sabry Algazzar
+201110202525
diaa_algazzar@hotmail.com
Dear Madam/Sir,
I am forwarding you a copy of my curriculum vitae for your
consideration. Analysis of my resume will reveal extensive experience
in operating & managing large Networking/Telecommunication projects.
Initially I obtained my B.Sc. degree in Computer Science from the
faculty of Engineering, Ain Shams university, following I was selected
as an officer network and system engineer in Armed Forces Main
information center (AFMIC) during my military service, I contributed in
the installation configuration maintenance and supervise the operations
of different Mail, DNS and Mail servers. On 2001, I have joined Nile
Online (NOL) as a junior, Senior then Team Leader Core Network
Engineer; NOL was Class “A” ISP. It was a unique chance to get a large
Experience in the field of Operating and Managing large ISP Network. I
took the technical responsibility of operating, administration and
maintenance the NOL core network. At the mid of 2009, I joined Etisalat
multinational mobile operator after successful acquisition for NOL, I
have contributed in building new modern MPLS network and deploying
Routers, DSLAMs and BRAS’s to serve Etisalat Fixed subscribers, I was
responsible for testing new solutions in Core network, certifying End
to End Network solutions and finally lead 3G to Wi-Fi offloading
strategic mega project using Cisco and Aruba equipment. Such a job let
me gain a strong technical knowledge and dealing with experts from all
over the world. Furthermore, my sense of initiative and responsibility
and my desire to meet all challenges assure me that I possess the
required set of personal qualities that would make me a valuable
contributor to your team.
Diaa Algazzar
OBJECTIVE
I am looking for a challenging managerial position in technical
department in a fast growing company in Telco/Network/IT fields where I
can use my past extensive experience to add value to the organization I
would be working for. I believe that I am a highly qualified Data
Network professional. I have more than 16 years of strong hands on
working experience in planning, directing, coordination, project
management and communicating skills.

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WORK EXPERIENCE
Etisalat, Core Network Planning
QoS and Broadband Services Manager Dec 2012 - Preset
QoS and Broadband Services Manager (NOL) Jun 2009 – Dec 2012
Etisalat is leading Mobile Operator in 15 countries serving millions of
fixed and Mobile subscribers. I have the honor to manage a team of 3
team leaders, 1 senior engineer and 1 junior engineer responsible for
planning fixed and Wi-Fi networks
Main Responsibilities
Planning, Design & deploy new Carrier Wi-Fi access network for mobile
users with needed integration with Mobile as 3G offloading initiative.
Approve and Deliver technical detailed solution to new equipment /
services / solutions to match state of the art technologies.
Prepare RFPs/RFQs for Core, Distribution, Access solutions then
evaluating and selecting the best fit technical & financial solution.
Put low level end to end service design for fixed residential /
corporate customers to meet their needs.
Participate in migration from ATM to IP MPLS network in Etisalat.
Follow up implementation of designs with Operation and Deployment
teams.
Recommend products to commercial team based on Etisalat ISP network
analysis and new features.
Contact suppliers / vendors and their representatives to track latest
technologies.
Fine-tuning and optimizing network performance to enhance user
experience and make troubleshooting easier.
Follow up and enforce polices at all levels including network policies,
procedures, IP allocations and conventions to make the network
structured and make troubleshooting easier.
Approve and Deliver technical detailed solution for IP Monitoring Tools
and Network Probes to ensure SLA KPI reporting.
Build day by day strong relationship with networking vendors to
introduce most recent technologies to subscribers with cooperation with
commercial team.
Main Achievements
- Building Wi-Fi public hotspots network nationwide for the sake
of 3G offloading of congested RF geographical areas, this was
huge project started with feasibility study, negotiations with

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vendors and selecting the optimum solution and finally start
acquisition and implementation of E2E solution with needed
integration and convergence between Fixed and Mobile network
seamlessly.
- Migrating of two Fixed Broadband networks over copper
infrastructure all over the country and build a new unified
Fixed network for Etisalat. This was done using BRAS
centralized model with PPPoE ADSL based subscription.
Nile Online ISP (NOL)
Core Network Operation Department
DSL & VAS Team Leader Jan 2008 - Jun 2009
Senior Core Network Engineer Jul 2003 – Dec 2007
Junior Core Network Engineer Jul 2001 – Jul 2003
Nile Online is one of the largest Network service providers serving
thousands of customers.
Member of Core Network Operation team that designs, builds, and
installs NOL network cloud. The network backbone consists of ATM Cisco
Stratacom BPX 8660 switches, Cisco 7500, Cisco 7600 and Cisco 7200
routers linked all by E3 and OC3 circuits. . Later on, NOL ATM Core
migrated to MPLS Core and a new separate cloud of P and PE routers is
formed.
Users are terminated with ATM, FR, or point-to-point E1 or fraction of
E1 circuits on the MGX 8850. xDSL circuits are terminated on different
types of ATM, TDM and IP DSLAMs including Paradyne DSLAMs (Hotwire
8820, 8620, 8810, 8610 and 4200), Alcatel IP DSLAM 7302 ISAM, Alcatel
Pizza Box, Zyxel IP DSLAMs. Also NOL is offering Dialup ports on Cisco
AS’s 5300 and 5800.
Operating and troubleshooting most models of the following vendors
- Cisco Routers, Switches, PIX, ATM Switches BPXs and MGXs .
- Juniper Routers.
- Paradyne ATM/TDM/IP DSLAMs .
- Alcatel ADSL IP DSLAM.
- Zyxel ADSL IP DSLAM.
- Huawei and Zhone IP DSLAMs
- 3COM/HP/Netgear Layer 2 LAN Switches.
- Sandvine, IPOQUE and Bluecoat Network Appliances.
Professional on the following Technologies
IP Routing BGP, OSPF, EIGRP, NAT, DHCP, WCCP, VLANS, Switching,
MPLS, ATM, Frame Relay, xDSL, VPNs.
Major achievements

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- Contributing of ATM to IP migration plan in NOL core network.
Including migration from EIGRP to OSPF.
- Developing Auditing system using Syslog and MRTG for core
boxes.
- Delivering content filtering service using BLUECOAT and
WEBSENSE integration.
- Delivering limiting for international p2p traffic using
SANDVINE, IPOQUE
Professional with Administration and Configuration of following
Services on Redhat, Fedora, FreeBSD and Debian Linux destributions:
Tacacs, Radius, MRTG, Cacti, OpenBGPD, Zebra, SYSLOG, Netflow,
Tivoli, IBM Netview, SAMBA, NTP, SNMPTRAP, Mail , Telnet, SSH, FTP,
TFTP, Apache, Squid, IP Tables, Cron, Simple Unix Programming using
shell, perl and expect languages.
Professional with following SW management tools under Windows platform
MRTG, Solarwinds, What’s up, SNMPc and many other tools
Responsibilities and professional experience
- Developing operations conventions and procedures for network
provisioning, monitoring, failures management and reporting,
escalation procedures, AAA policy, password management,
auditing, accounting, backup policy procedures, and Fine
tuning different configuration parameters in order to enhance
overall network performance.
- Responsible for providing all operation administration and
maintenance support for the Network core ATM and IP cloud.
- Investigation and delivering solutions of security Problems
for DoS and BW attacks.
- Managing the process of integration with the IBM data center
hosted in NOL then providing consultation for operation and
administration of data center.
- Traffic Engineering for both international and CORE Network.
- Planning of IP addressing.
- Testing new boxes and running different scenarios on test lab.
- Conducting training courses on how to troubleshoot and monitor
Internet and VPN customers connected to ATM and IP clouds.
- NOL LAN Administration implying 'NOL router configuration' and
'IP allocation over NOL LAN'.
- Recommendations for product and process development based on
NOL core network analysis and feedback
- Testing any new DSL and VAS equipments and technically approve
newly proposed services, solutions and ideas using these
boxes. Then providing the necessary documentation and manual
guides.
- Acting as 'Level 3' support for common problems that should be
escalated through NSP or Deployment teams.
- Acting as 'Level 2' support for any Core problems that should
be escalated directly from Support Team. That is implies the
following categories, VIP customers’ problems, Routing

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problems. (Nodal, Internet Gateways and International links)
and nodal failures.
- Administrating and maintaining the VAS (IPOQUE, Bluecoat,
Netflow..etc) equipments over NOL infrastructure.
- Responsible for contacting DSL and VAS suppliers and their
representatives.
- Monitoring network health and eliminating causes of problems
reported in Logs or auto mails.
- Providing network graphs scripts auto-mails..etc
- Checking template configuration of newly installed boxes.
- Fine-tuning and optimizing network performance.
- Following up and enforcing NOL polices at all levels including
network policies, procedures, IP allocations and conventions.
- Delivering the needed switching/routing configuration needed
by various customers with different setup scenarios.
- Applying new features that can enhance network performance and
facilitate more solutions and setting up the respective
necessary plans to upgrade the SWs.
- Providing any new ideas that is easing configuration and
making it more dynamic.
Mobinil
ATM Core Operation Consultant Dec 2006 – Feb 2007
- Outsourcing for 3 months in Data Network Department in Mobinil
which is one of the largest Mobile operators in the country.
- My Job description is Operation, Administration and Management
of ATM Cisco switches MGXs and BPXs. And delivering end to end
connectivity for critical data and voice over IP services over
this ATM Core network.
AFMIC. Cairo Sept 1999 - July 2001
Junior Systems Engineer
Armed Forces Military Information Center (AFMIC) is Army ISP that
provides Internet over leased lines and dialup circuits.
Worked as a system engineer with responsibility of administrating the
network over NT platform and using other system services such as
Web/FTP/MAIL/Database services on different Hardware platforms such as
IBM, Unisys and Siemens servers.
Worked on the following software
Unicenter Guard IT Firewall
Lotus Notes Mail server
Web and FTP publishing using Microsoft IIS
Oracle Web Server, Oracle PLSQL and Developer 2000.
Training, Conferences & Certifications

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2015 Nov, Telecoms MiniMBA, Cape Town
2014 Apr, Leading Business, Cairo
2014 Dec, Leading Innovation, Cairo
2014 Jun, Leading Talent, Cairo
2013 Nov, Change Management, Cairo
2013 Oct, Creative Problem Solving, Cairo
2013 Jun, Cisco Live, Orlando
2011 Sep, The Choice, Staff Engagement course, Cairo
2011 Jul, cisco Live, Las Vegas
2010 Jul, 4 Disciplines of Execution, Cairo
2010 Feb, Seven habits for the most effective people, Cairo
2009 Mar, CCIE R&S written certified, on line exam
2008 Oct, CCIP certified, on line exam
2007 Jun, Juniper routers configurations, Cairo
2005 Nov, Alcatel IP ADSL DSLAM operator course, Antwerp
2005 May, VoIP principles, Cairo
2002 Sept, Diploma in computer Science, Faculty of Engineering,
Cairo university
1998 June, Bachelor of Science in Computer and Systems
Faculty of engineering, Ain Shams University
Overall grade : Very Good
Graduation Project : Excellent
LANGUAGES
Arabic : Mother tongue
English: Good command of English (IELTS 6.5)
References
Hossam Sharkas: Sn.Manager, Core Planning, Etisalat +201111522422
Mohammad Abdelazeem: CTO, Nile online +201110203002
Ahmed Khaled Sallam: Director ISP, Etisalat +201110203000
REFERENCE AVAILABLE UPON REQUEST