1. Tamim Rihawi
Network
Engineer
PERSONAL DETAILS
Full Name: Tamim Mudar Rihawi
Nationality : Syrian
Date of Birth : 1st November 1983
Marital Status: Single
Address: Delma Street – Near Zayed University, Abu Dhabi, UAE.
Mobile No. 00971-56- 6925032
Tel No. 00971 -2- 4462383
Email: e.tamim@gmail.com
Driver License : Available (UAE license)
Summary
 +2 Years of Experience in IT Network Industry.
 Experienced in working on Cisco Routers (1800,1900,2800,2900,3800,3900) Series , and Cisco Switches
( 2960,3560,3750,4500,6500) series .
 Basic Experience in working on Cisco ASA (5510,5520), MARS , NAC Servers , Fortigate Firewalls (FG300) and
Bluecoat Proxy Servers (8500,850) Series.
 Have an Experience in Working on WLC (4402) With Cisco Access points (AIR-LWAP-1130 ,1142,1242,1252)
 Medium Experience in Working on Cisco call manager (4,5,7) , configuring & troubleshooting IP Phones
(7911 ,7912 ,7941,7961,7937,7975).
Languages
 Native Arabic.
 Fluent English (TOEFL IBT Certificate).
 Some German (Reached level 3 at the consultative institute in Aleppo).
ACADEMIC CAREER
 Graduated From the University of Aleppo.
 Bachelor Degree in Communication Engineering, Faculty of Electronic & Electrical engineering,
University of Aleppo – Syria.

2. Employment History
 07/2009 – Present: Working for Dimension Data Middle East LLC as a Network Engineer /Projects & Support Abu
Dhabi – UAE.
 07/2005 – 11/2006: Working a part-time job as a Security & Surveillance Administrator at Multi Media House
Corp, Syria – Aleppo.
 10/2003 – 03/2005: Working a Part-time job in Red line computer shop as the PC (hardware/software) maintenance
Tech, Syria -Aleppo.
Social Skills
 Team spirit, Hardworking, Responsible, Optimistic and Good communication skills.
Certifications & Technical Skills
 Currently Preparing for CCIE Certification
 CCNP (Cisco Certified Network Professional) :
Cisco Routing (OSPFV4-6 , RIPv1-2 , EIGRP ,MPLS, BGP,IS-IS ) ,Switching (HSRP ,VSS,VRRP,GLBP), Subnetting
,Vlan Assignment ,IPv4-6,NAT,PAT ,WLAN configuring , Network security, WAN Technology (E1/T1 , leased-Line ,
ADSL (PPOE/PPOA) Configuration).
 Advanced Routing & Switching Filed Specialist Certificate
 CCNA, (Cisco Certified Network Associate)
 Working on Cisco Management Tools: IBLM (NetformX Discovery Tool) CDT (Cisco Discovery Tool), CNA
(Cisco Network Assistant), CCA (Cisco Configuration Assistant), CCP (Cisco Configuration Professional).
 Working on Cisco IP Telephony (Configuring Cisco 7941, 7961, 7912, on Cisco Communication Manager V 4/5/6/7).
 Working on VOIP Protocols (SIP – SCCP – MGCP).
 Good experience in IT Administration & PC Hardware & software Troubleshooting.
 Very good knowledge in working on Windows 7 , Windows XP, Vista , Windows Server 2003 , 2008
Vmware Workstation , Teamviewer .
 working on BlueCoat & Fortigate Firewall (Basic configuration, Upgrading IOS, assigning IP addresses).
Projects & Support done With Dimension Data LLC
 TRC (Takreer Research Center):
Configure Cisco 3750 switches (edge switches) with 2 core switch (Cisco 6513)
(Configured with HSRP), router (Cisco 2821).
The configuration Included: Full Switch & Router configuration, assigning VLANS, configuring VTP and
Troubleshooting the Hole Network. Abu Dhabi – UAE.
 GASCO:
Configuring and Troubleshooting VSS Protocol on 4 Cisco 4507 Core switches in GASCO – Ruwais, UAE/Abu Dhabi WR.
 ADMA–ADCO:
- Network Management Tools:
Configure CDT (Cisco Discovery Tool), with providing a complete detailed - report for the hole discovered network, Abu
Dhabi – UAE.
 ADMC (Abu Dhabi Media Company):
Assist the CCIE Engineer in Troubleshooting the WAN network & Upgrading the IOS Image on the Core and the Edge
Switches for TV, Radio and Etihad Buildings, Abu Dhabi – UAE.
 Du /ISP:
Work with the CCIE as the Support for the DU Operational Team in accomplishing link aggregation between cisco switches
and foundry switches - Dubai Internet City, Dubai – UAE.

3.  Central Market LLC:
Configure & test 4 Core switches (6509-E) and 46 edge switches (3750), the setup included: Full configuration, Vlans
configuration & modification, with a redundancy Configuration for the core switches using HSRP.
 HCT (Higher College of Technology):
Configure & Install 16 Blue Coats Proxy SG 8100 and Proxy SG 810 , the setup included : Basic Configuration , updating
the IOS software on all the devices , and testing. Abu Dhabi – UAE.
 Mott Macdonalds Corp:
Install & Configure 2 Wireless Bridges (Aironet 1400) with a full configuration and testing the connection between 2 sites ,
Al-Manara Tower and Al- Gaith Tower , Abu Dhabi- UAE
 QPF:
Install & Upgrade Trend Micro Antivirus enterprise on all of the network, plus adding Roaming capabilities to the
software.(update from version 8.0 to 10).
 BT (British Telecom):
Installation for 1841 Routers with full MPLS/E1/Leased-Line (Client) configuration
- Installation for 2960 Switches, Abu Dhabi with full Configuration – UAE.
 Etisalat: -
Providing IT Support for +800 Routers (1800, 2800, 2900, 7200, 3800, 3900, 7600 Series Routers) Distributed
on all of UAE , the SLA with Etisalat is 24X7X4.
MASDAR - AMANA & Wallbridge :
Configuring 2 core switches (HSRP) and 88 Edge Switches , the setup included , VLAN assignment , redundant
connections , full capability for voice security and wireless deployments , and helping in providing a complete
documentation for the project.
 ESI (Emirates Steel Industries):
Install & Configure 2 core switch (4507R-E) with 15 edge switches distributed on 13 Different sites , the entire
network is connected to the old network using fiber optic .. Full test for the connectivity between the old and
the new network (Redundancy Included in the Connections)(ether-channel) .
 Providing Preventive Maintenance (PM) :
on a monthly or 3months basis for the for the following Clients:
GASCO – ADMA – ADX (Abu Dhabi Exchange) – Emirates Transport – Etisalat – Crown Plaza – MOC
MOCSA – Abu Dhabi Airport Company – ADWEA – ADMC (Abu Dhabi Media Company).
The job included:
Testing the connections, taking config-backups, checking the devices temperatures, the CPU and Memory
Utilization and providing a complete report with all the devices under Dimension Data SLA.
 Dimension Data HQ – Abu Dhabi :
Provide IT support & Administration (software & hardware) for 108 users inside Dimension Data HQ , Abu
Dhabi – UAE ,
Configure 108 Cisco IP Phones (7912 , 7941 , 7961), the setup included :
(Extention Phone Numbers & Translation Pattern assignment, voice mail configurations).
References are available on request