One of the practices encouraged by DevOps is the creation of cross-functional delivery teams that contain all of the skills necessary to bring software from concept to production. In the enterprise, unfortunately, development and operations teams have historically been separate groups; each with their own management, reporting, tools, and practices. Bringing these teams closer together involves a clash of cultures & values that can be both disheartening and unhelpful. This presentation provides the top ten tips for helping development and operations people overcome their differences and start truly collaborating on the practices necessary to create and run great software.

1. DevOps Counselling

2. The counsellor

3. Lowering the risk of change
through tools and culture

5. Focus on
interactions

6. Focus on
interactions

7. Be gentle
http://www.flickr.com/photos/wwiggins/95263888

8. Focus on
interactions
Be gentle

9. Focus on
interactions
Celebrate
together
Start with Agile

10. Focus on
interactions
Be gentle
Start with Agile

11. Focus on
interactions
Celebrate
together
Start with Agile
Think end to end

12. Focus on
interactions
Be gentle
Start with Agile
Think end to end

13. Review incentives

14. Focus on
interactions
Be gentle
Start with Agile
Think end to end
Review incentives

15. Change agents and
sponsors

16. Focus on Change agents and
interactions sponsors
Be gentle
Start with Agile
Think end to end
Review incentives

17. Trust and access
http://www.flickr.com/photos/piston9/2435576586/

18. Focus on Change agents and
interactions sponsors
Be gentle Trust and access
Start with Agile
Think end to end
Review incentives

19. Focus on
interactions
Celebrate together

20. Focus on Change agents and
interactions sponsors
Be gentle Trust and access
Celebrate together
Start with Agile
Think end to end
Review incentives

21. Products not
projects
http://www.flickr.com/photos/un_photo/3311480927/

22. Focus on Change agents and
interactions sponsors
Be gentle Trust and access
Celebrate together
Start with Agile
Products not
Think end to end projects
Review incentives

23. Getting started

24. Focus on Change agents and
interactions sponsors
Be gentle Trust and access
Celebrate together
Start with Agile
Products not
Think end to end projects
Review incentives Getting started

25. As-is
IT Ops
(Unix, DB, Network)
Development
Teams
(Dev, BA, Tester, PM)

26. Embedded Ops
Closer collaboration, reduced reliance
on central functions

27. Joint team
Develops shared tooling and
infrastructure

28. Devs on rotation
Better understanding,
joint responsibility

29. Focus on Change agents and
interactions sponsors
Be gentle Trust and access
Celebrate together
Start with Agile
Products not
Think end to end projects
Review incentives Getting started

30. PlayUp - Embracing the new black

31. 1. Getting Started
Joint Team

32. 2. Add Change Agent + Think end-to-end

33. 3. Start with Agile

34. Challenges and Lessons Learnt
1. Connect to product teams
2. No agile support
3. Staffing and rotation
4. Change your model
Results
1. Tech - Awesome AWS Deployment Scripts
2. Culture - Senior OPS stakeholder bats for DevOPS

35. fin
Evan Bottcher
John Viner