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#devopsIBM @thiagoavadore
Thiago de Faria
DataOps & AI Lead @LINKIT
DEVOPS
2009 IN GHENT, 2018 IN HYPELAND
#devopsIBM @thiagoavadore
Product Dev
IT Ops
QA
Infosec
@thiagoavadore#devopsIBM
You,
right now
#devopsIBM @thiagoavadore
LEAN &
THE MANUFACTURING
REVOLUTION
@thiagoavadore#devopsIBM
AGILE
#devopsIBM @thiagoavadore
CLOUD
@thiagoavadore#devopsIBM
"In previous economic eras, businesses
created value by moving atoms. Now
they create value by moving bits.”
Jeffrey Snover
#devopsIBM @thiagoavadore
SOMETHING IN YOUR
WORK MUST NEED
IMPROVEMENT
or you wouldn’t be here
@thiagoavadore#devopsIBM
THE TIMELESS CONFLICT
IT Ops
Dev
#devopsIBM @thiagoavadore
1st part - my job is to keep this running
@thiagoavadore#devopsIBM
2nd part - overpromising
#devopsIBM @thiagoavadore
3rd & final part - harder, slower and takes longer
@thiagoavadore#devopsIBM
THE PRICE YOU PAY
#devopsIBM @thiagoavadore
STATEMENT
Small teams
Deployment is routine
Feedback Loops
Automated testing
Telemetry
Dark launch
Decoupled architecture
Planned chaos
Continuous learning
High-trust
Blameless post-mortem
@thiagoavadore#devopsIBM
BUT HOW DID THIS
HAPPEN?
#devopsIBM @thiagoavadore
LEAN
@thiagoavadore#devopsIBM
AGILE
#devopsIBM @thiagoavadore
AGILE
INFRASTRUCTURE
@thiagoavadore#devopsIBM
@thiagoavadore#devopsIBM
CONTINUOUS DELIVERY
#devopsIBM @thiagoavadore
TOYOTA
KATA
#devopsIBM @thiagoavadore
COMING SOON…
The foundation
Measuring performance
@thiagoavadore#devopsIBM
VALUE
STREAM
Lead vs. Processing time
Deployment lead time of minutes!
%C/A
#devopsIBM @thiagoavadore
THE 3 WAYS
Flow
Feedback
Learn & Experiment
@thiagoavadore#devopsIBM
THE 1st WAY - FLOW
#devopsIBM @thiagoavadore
MAKE WORK VISIBLE
@thiagoavadore#devopsIBM
LIMIT WIP
#devopsIBM @thiagoavadore
SMALL BATCH
SIZES
@thiagoavadore#devopsIBM
REDUCE HANDOFFS
#devopsIBM @thiagoavadore
IDENTIFY & ELEVATE CONSTRAINTS
Test setup and runEnvironment creation
Overly tight architectureCode deployment
@thiagoavadore#devopsIBM
ELIMINATE HARDSHIP &
WASTE
Extra features
Partially done work
Task switching
Extra processes
Waiting
Motion
Defect
Manual work
Heroics
#devopsIBM @thiagoavadore
• MAKE WORK VISIBLE
• LIMIT WIP
• REDUCE BATCH SIZES
• REDUCE # NUMBER OF HANDOFFS
• CONTINUALLY IDENTIFY & ELEVATE CONSTRAINTS
• ELIMINATE HARDSHIPS & WASTE IN OUR DAILY
WORK
Dev Ops
(Business) (Customer)
#devopsIBM @thiagoavadore
THE 2nd WAY -
FEEDBACK
@thiagoavadore#devopsIBM
WORKING SAFELY WITHIN COMPLEX
SYSTEMS
#devopsIBM @thiagoavadore
SEE PROBLEMS AS THEY OCCUR
@thiagoavadore#devopsIBM
SWARM AND SOLVE
PROBLEMS TO
BUILD NEW
KNOWLEDGE
#devopsIBM @thiagoavadore
KEEP PUSHING
QUALITY CLOSER
TO THE SOURCE
@thiagoavadore#devopsIBM
ENABLE
OPTIMIZING FOR
DOWNSTREAM
WORK CENTERS
#devopsIBM @thiagoavadore
• SEE PROBLEMS AS THEY OCCUR
• SWARM AND SOLVE PROBLEMS TO BUILD NEW
KNOWLEDGE
• PUSH QUALITY CLOSER TO THE SOURCE
• CONTINUALLY OPTIMIZE FOR DOWNSTREAM WORK
CENTERS
Dev Ops
(Business) (Customer)
@thiagoavadore#devopsIBM
THE 3rd WAY -
CONTINUAL LEARNING
& EXPERIMENTATION
#devopsIBM @thiagoavadore
ENABLING ORGANIZATIONAL
LEARNING
& A SAFETY CULTURE
@thiagoavadore#devopsIBM
INSTITUTIONALIZE
THE IMPROVEMENT
OF DAILY WORK
#devopsIBM @thiagoavadore
TRANSFORM
LOCAL
DISCOVERIES
INTO GLOBAL
IMPROVEMENTS
@thiagoavadore#devopsIBM
INJECT
RESILIENCE
PATTERNS INTO
OUR DAILY
WORK
#devopsIBM @thiagoavadore
LEADERS
REINFORCE A
LEARNING
CULTURE
#devopsIBM @thiagoavadore
• ORGANIZATIONAL LEARNING & SAFE CULTURE
• INSTITUTIONALIZE THE IMPROVEMENT OF DAILY
WORK
• TRANSFORM LOCAL DISCOVERIES INTO GLOBAL
IMPROVEMENTS
• INJECT RESILIENCE PATTERNS INTO OUR DAILY
WORK
• LEADERS REINFORCE A LEARNING CULTURE
Dev Ops
(Business) (Customer)
@thiagoavadore#devopsIBM
#devopsIBM @thiagoavadore
COMING SOON…
Measuring performance
@thiagoavadore#devopsIBM
Lead time
Deployment Frequency
MTTR - Mean Time to Restore
Change Fail percentage
#devopsIBM @thiagoavadore
#devopsIBM @thiagoavadore
2016 results
High
Performer
Medium
Performer
Low
Performer
Deployment
Frequency
On Demand
Between 1x
week & 1x month
Between 1x
month & 1x
every 6 months
Lead Time for
Changes
< 1 hour
Between 1 week
& 1 month
Between 1 & 6
months
MTTR < 1 hour < 1 day < 1 day
Change
Failure Rate
0 - 15% 31 - 45% 16 - 30%
@thiagoavadore#devopsIBM
2017 results
High
Performer
Medium
Performer
Low
Performer
Deployment
Frequency
On Demand
Between 1x
week & 1x month
Between 1x
week & 1x month
Lead Time for
Changes
< 1 hour
Between 1 week
& 1 month
Between 1 week
& 1 month
MTTR < 1 hour < 1 day < 1 week
Change
Failure Rate
0 - 15% 0 - 15% 31 - 45%
#devopsIBM @thiagoavadore
DELIVERY
PERFORMANCE
IMPACTS
ORGANISATIONAL
PERFORMANCE
@thiagoavadore#devopsIBM
#devopsIBM @thiagoavadore
IT IS NOT EASY TO
CHANGE CULTURE
#devopsIBM @thiagoavadore
STATEMENT
YOU CANNOT
DECLARE DEVOPS
@thiagoavadore#devopsIBM
REACH OUT TO
KNOW MORE!
BUT START
AUTOMATING
YOUR DELIVERY
PIPELINE
#devopsIBM @thiagoavadore
The amazing pictures are from the great JD Hancock!
http://photos.jdhancock.com/
#devopsIBM @thiagoavadore
THANKS!!
GO TO
ITNEXT.IO
#devopsIBM @thiagoavadore
#devopsIBM @thiagoavadore
#devopsIBM @thiagoavadore
APPENDIX - BUILT ON TOP OF GIANTS

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