4. Organisation Strategy
• Depends on type of organisation & sector
• EXAMPLES
• Public Sector
– Central Government
– Local Authority
– NHS
• Private Sector
– Retailers
– Manufacturers
– Finance Industry
• Not For Profit Sector
– Charities
– Sports and Social Clubs
– Religious Organisations
5. Sample Organisation Strategies
• Reduce High Street presence and concentrate on online
• Use own volunteer labour wherever possible
• High visibility prestige accommodation
• Support local community and business
• Green credentials and lowest possible environmental impact
6. • Who are the Stakeholders?
• What are their expectations?
• How can we assess their expectations?
• EXAMPLES
• Expectations of:
– Shareholders
– Building occupants
– Neighbours
– Who is interested in cost?
– Who is interested in furniture
Stakeholder Expectations
9. • Monitor the strategy
– Metrics for monitoring
– Hard
– Soft
• Review the strategy
– Findings from monitoring
– Changes in
– Expectations
– Organisation Strategy
– External, e.g. new legislation
Monitoring and Review