- Chris Garbett is the tutor and a retired lecturer who was previously the Director of the Centre for Facilities Management at Leeds Beckett University, where he oversaw distance learning courses in facilities management. - The document provides tips for students on assessments, including reading the question carefully, not overthinking what the assessors want, using examples from their workplace or more broadly, having good writing style and referencing, and seeking help from the tutor, assessor, or IWFM Academy administration as needed. - The main message is that assessments aim to evaluate understanding clearly demonstrated in responses, not trick students, and support is available to help with the process.

1. Your tutor - Chris Garbett
>Chris is a retired
Lecturer. He was the
Director of the Centre
for Facilities
Management at Leeds
Beckett University
>At the University he
looked after a range of
different distance
learning courses in FM

2. ASSESSMENT
The Scary Part of any course

3. It may have been a while since you were last
in education

4. And that might have coloured your
expectation of assessment

5. What If…
> I make a fool of myself
> Then my tutor will know
> And my boss will know
> Then they know that I’ve been bluffing all along
> And I’ll lose my job
> We won’t be able to keep up the mortgage
> And .
> And ..
> And …

6. That’s NOT going to happen
> We’re here to help you
> We’ve got some tips to help you with assessments

7. Tip 1 READ the Question
> It sounds obvious
> People do get flustered

8. Example Question Part 1
> Unit 3.1 Says:
a. Describe the core business activities of an organisation to
which you provide facilities services (either as an in-house
service provider or as an outsourced one). Explain the
relationship between facilities management and the core
business activities described.
> Pick out the operative words
Describe the core business activities of an organisation to which
you provide facilities services (either as an in-house service
provider or as an outsourced one). Explain the relationship
between facilities management and the core business activities
described.

9. Example Question part 2
> Describe the core business activities of an organisation to
which you provide facilities services (either as an in-house
service provider or as an outsourced one). Explain the
relationship between facilities management and the core
business activities described.
> Describe what?
> the core business activities of an organisation
> Explain what?
> relationship between FM and the core business activities

10. Example Question Part 3
> It’s as simple as that
> It DOESN’T mean
Write down everything you know about FM

11. The active words change (get harder) at
different levels
Level
> Level 2
> Level 3
> Level 4
> Level 5
> Level 6
Example of Active words
> Identify, Describe, Explain
> Describe, Explain
> Explain, Compare and
Contrast, Distinguish between.
> Review, Analyse
> Evaluate, Critically review

12. Tip 2 We are not trying to trick you
> If that’s what the question asks
> That’s what we want
> Don’t try to overthink it
> It’s not “what do they really want?”
> If it’s as simple as it looks, then it’s as simple as it looks

13. The question is not trying to trick you
>“That’s what they want
you to think”
>Don’t be that person!

14. Tip 3 Using the workplace
> Yes, sometimes you can use examples from work
> Sometimes, it may be broader than JUST your workplace.
> e.g. 4.01
> 1.2 Describe the range and diversity of contexts in which
facilities management services are provided (including public,
private and not-for-profit sectors, and to in-house, outsourced
(TFM and partial outsourcing) models).
> Has to be broader than just your own workplace.

15. Tip 4 Writing
> Not writing a thesis, or a PhD.
> Write normally
> Short sentences
> Read back, read aloud
> Use grammar and spelling checker

16. Writing 2
> Look things up – research
>DO NOT copy and paste
> Referencing - remember to reference any works you have
used. There is a separate resource.
> Plagiarism – copying. This is cheating and will be found out.

17. Tip 5 Who can help you?
> Help available
>
> Tutor
> Assessor (Marker)
> IWFM Academy

18. Tutor (Chris)
• Will send you
additional learning
material and
resources.
• Can explain things
• Can help with
presentation
• Cannot “pre-mark”
work but Will check
that you “are on the
right lines”
• Email me a draft of
your submission for
comment.
• That is not one of
your submissions.
•

19. Assessor (Marker)
>Marks the submission
>Gives feedback
>Help you to improve

20. Academy IWFM
>The Admin/Exec
>Technical support
>Advise you on admin
matters, e.g. extensions
etc.
>Academy@IWFM.org.uk

21. Recap
> Tip 1 READ the QUESTION
> Tip 2 We are NOT TRYING TO TRICK YOU
> Tip 3 Use YOUR WORKPLACE and OTHER EXAMPLES
> Tip 4 Watch your WRITING STYLE and REFERENCES
> Tip 5 There are PEOPLE WHO CAN HELP YOU

22. Good luck
Not This This