This document discusses developing a matrix and using self-reported scoring to measure librarian engagement on campus. It describes the campus population at Ohio University which has 23,000 students and awards over 8,000 degrees per year. It then outlines a campus relationship matrix developed to capture the work of librarians and measure their progress in three levels - emergent, generative, and productive. Examples of productive relationships include co-authored grants and publications. Results from the first year of implementation showed 26 emergent relationships, 20 generative relationships, and 15 productive relationships. The goal for the upcoming year is to continue discussions around engagement levels and examples.

1. Developing a Matrix and Using
Self-Reported Scoring to
Measure Librarian Engagement
on Campus
Kelly Broughton
11th Northumbria International Conference
July 2015

3. 23,000 students on main campus
8000 degrees awarded/yr
1200 Masters, 130 PhDs/yr

5. Book cover images
from Amazon.com

6. Mack & White, eds. Assessing
liaison librarians: Documenting
impact for positive change.
Association of College and Research
Libraries. 2014.
Chapter 2 Murphy & Gibson. “Programmatic
assessment of research services: Informing the
evolution of an engaged liaison librarian
model.”
Chapter 6 Childress & Hickey. “Liaison
librarians and scholarly communication: A
framework and strategies for assessment.”
Chapter 7 Bidney. “The library as platform:
Assessing outreach and engagement in the
library of the future.”

8. Transform the role of the
subject librarian to better
engage our campus
community.

9. DreamWorks SKG (producer). 2007.
Transformers (motion picture). USA
Image retrieved from Amazon.com

10. “transform the role
of the subject
librarian”
“better engage”

12. Campus Relationship Matrix
This matrix is neither comprehensive nor static, but
simply an attempt to capture what work we believe should
be valued and to assist us in measuring our progress.
Each of the work examples has been placed in one of
three levels. While it would be more accurate to place
these examples on a spectrum or continuum from passive
to collaborative, for the purpose of organizational change
measurement, these three levels have been defined as:

13. Relationship/Engagement Levels
Emergent = basic/foundational w/ some interaction
Generative = building a trust relationship; beyond
basic, but not fully immersed in collaborative work
Productive = collaborative partnership, time
consuming/difficult, work that truly highlights how
librarians contribute our unique expertise in support of
teaching, learning, and research.

16. Products of Productive Relationships
• Co-designed research project assignment that is
used across all majors of the business college
• Authored library section of successful, national
grant
• Elected office-holder of disciplinary scholarly society
• Earned a PhD
• Co-developed online multimedia textbook
• Co-created and supervised a for-credit internship
program
• Co-developed and will co-teach new course

17. Results
● 26 Emergent Relationships
● 20 Generative Relationships
● 15 Productive Relationships

18. Set goal for upcoming year
Continue discussions about levels and examples
Next
Steps
Ohio University Libraries, University Archives,
media.library.ohiou.edu/

19. Questions?
broughtk@ohio.edu
Kelly Broughton
Assistant Dean for Research & Education Services
Ohio University