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Develop and recommend processes and procedures to enhance department workflow. • Prepares and
maintains a wide variety of spreadsheets and databases in support of the department. Streamline data
formats and may develop new worksheets, databases, or other software tools to facilitate data entry
and tracking. • Coordinates various assigned project activities that may include gathering and reviewing
a variety of data using company resources, compiling and formatting data to a finished product, and
getting necessary approvals in order to meet requirement management timelines. • Communicate with
other departments and department staff regarding project requirements, timelines, or project-related
information. • Act as a technical resource for other less experienced staff. Assistant Manager, Logistics &
Fleet Operations Raaziq Logistics & Supply Chain Management – March 2012 (3 years)Karachi, Pakistan
• Participates in cross-functional team meetings to develop and implement business solutions and
optimize operations. Conducts impact analysis of ERP products, systems, upgrades and changes for
department/functional areas, and evaluates systems and business processes. • Develop and evaluate
maintenance process and understands customer needs to ensure quality services and performs quality
assurance with suppliers to meet service demands. • Investigate customer complaints and resolve issues
in a timely manner with the purpose of maintaining customer satisfaction. • Develop and analyze
customer surveys and identifies and implements corrective measures to ensure quality services. •
Provides management oversight at for referenced programs with responsibility for ensuring
effectiveness and efficiency through programs that deliver quality services. • Oversee Fuel
infrastructure, Operations statutory requirements, and Market trends. • Manage and Direct Fleet
Acquisitions program by planning forecasting and making recommendations to city departments on
their vehicle needs. • Establishes staffing plans, interviews, and hires personnel, addresses and resolves
employee complaints and disciplinary issues and monitors facility workload and processes to ensure
effective quality services. • Assist in the development of division budget and Vehicle Acquisition Budget.
• Monitor and review accident, repair and recovery process.

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Develop and recommend processes and procedures to enhance department workflow

  • 1. Develop and recommend processes and procedures to enhance department workflow. • Prepares and maintains a wide variety of spreadsheets and databases in support of the department. Streamline data formats and may develop new worksheets, databases, or other software tools to facilitate data entry and tracking. • Coordinates various assigned project activities that may include gathering and reviewing a variety of data using company resources, compiling and formatting data to a finished product, and getting necessary approvals in order to meet requirement management timelines. • Communicate with other departments and department staff regarding project requirements, timelines, or project-related information. • Act as a technical resource for other less experienced staff. Assistant Manager, Logistics & Fleet Operations Raaziq Logistics & Supply Chain Management – March 2012 (3 years)Karachi, Pakistan • Participates in cross-functional team meetings to develop and implement business solutions and optimize operations. Conducts impact analysis of ERP products, systems, upgrades and changes for department/functional areas, and evaluates systems and business processes. • Develop and evaluate maintenance process and understands customer needs to ensure quality services and performs quality assurance with suppliers to meet service demands. • Investigate customer complaints and resolve issues in a timely manner with the purpose of maintaining customer satisfaction. • Develop and analyze customer surveys and identifies and implements corrective measures to ensure quality services. • Provides management oversight at for referenced programs with responsibility for ensuring effectiveness and efficiency through programs that deliver quality services. • Oversee Fuel infrastructure, Operations statutory requirements, and Market trends. • Manage and Direct Fleet Acquisitions program by planning forecasting and making recommendations to city departments on their vehicle needs. • Establishes staffing plans, interviews, and hires personnel, addresses and resolves employee complaints and disciplinary issues and monitors facility workload and processes to ensure effective quality services. • Assist in the development of division budget and Vehicle Acquisition Budget. • Monitor and review accident, repair and recovery process.