This PPT will educate you about the Deming's Fourteen Point Principles in detail.

1. ADVANCED INNOVATION GROUP PRO EXCELLENCE
Deming’s Fourteen
Point Principles
Drive Success to Excellence

2. W. Edwards Deming
Management Consultant
Engineer
Statistician
Professor Author
Dr. Deming was one individual who stood for quality & for what it
means. He was the leading speaker for quality revolution in the world.
His Personal Life Professional Contributions Honors & Awards
Born on Oct 14, 1900
Studied BS, MS & PhD
Married Agnes Bell in 1922
Married Lola Shupe in 1932
Died on Dec 20, 1993
Developed Sampling Technique1940
1942 Compiled American War Standards
1950
Delivered best known Mgmt
Lecture at Mt. Hakone Conf Center
1980
Featured in documentary titled “If
Japan Can… Why can’t we?”
1982
Founded Institute for Improvement
of Productivity & Quality
1986 Published book “Out of Crisis”
1993
Published book “The New Economics
for Industry, Government, Education”
JUSE1 Board of Directors established
the DEMING prize (in his honor) in
1950
Awarded Order of the Sacred Treasure,
Second Class by the Prime Minister of
Japan in 1960
Awarded the National Medal of
Technology in 1987
Distinguished Career in Science Award
from National Academy of Sciences in
1988
© Advanced Innovation Group Pro Excellence
Deming was well-known for his 14 Point
Principles for Top Management & 7
Deadly Sins that Management must cure... Let us now discuss Deming’s 14 Point Principles
1JUSE – Japanese Union of Scientists & Engineers
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3. Deming’s Fourteen Point Principles
Launch of Total Quality Management movement is based on Deming’s 14 Point Principles. These
points were first written in his book “Out of Crisis” published in 1986.
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Create constancy of purpose toward improvement of
product and service, with the aim to become competitive,
to stay in business and to provide jobs.
Adopt the new philosophy. We are in a new economic
age. Western management must awaken to the challenge,
must learn their responsibilities, and take on leadership
for change.
Cease dependence on inspection to achieve quality.
Eliminate the need for massive inspection by building
quality into the product in the first place.
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4. Deming’s Fourteen Point Principles (contd…)
1 2 3 4 5 6 7 8 9 10 11 12 13 14
End the practice of awarding business on the basis of a
price tag. Instead, minimize total cost. Move towards a
single supplier for any one item, on a long-term
relationship of loyalty and trust.
Improve constantly and forever the system of production
and service, to improve quality and productivity, and thus
constantly decrease costs.
Institute training on the job.
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Institute improved supervision (leadership).
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5. Deming’s Fourteen Point Principles (contd…)
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Drive out fear, so that everyone may work effectively for
the company.
Break down barriers between departments. People in
research, design, sales, and production must work as a
team, in order to foresee problems of production and
usage that may be encountered with the product or
service.
Eliminate slogans, exhortations, and targets for the work
force asking for zero defects and new levels of
productivity.
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6. Deming’s Fourteen Point Principles (contd…)
1 2 3 4 5 6 7 8 9 10 11 12 13 14
Remove barriers that rob the hourly worker of his right to
pride of workmanship. The responsibility of supervisors
must be changed from sheer numbers to quality.
Remove barriers that rob people in management and in
engineering of their right to pride of workmanship.
Institute a vigorous program of education and self-
improvement.
© Advanced Innovation Group Pro Excellence
Put everybody in the company to work to accomplish the
transformation. The transformation is everybody's job.
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7. ADVANCED INNOVATION GROUP PRO EXCELLENCE
Thank You
Drive Success to Excellence

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