This document outlines problems faced by a company according to Mihir Deliwala, the General Manager of IT solutions. The main problems are internal staff issues, a heavy bureaucratic system, complicated regulations, and HR policies. Deliwala believes meeting with staff could help solve internal issues and that HR policies should benefit employees. He also thinks organizing team building workshops and focusing on effective teamwork could help address the company's problems.

1. Empathy map and statement
of problems

2. Introduction
• Name : Mihir Deliwala
• Sex : Male
• Profession : IT Solution Provider
• Post : General Manager-T&R

3. Say
Problems faced by the company
 Internal Staff Issue
 Heavy bureaucratic System
 Complicated regulations
 HR Policies
Empathy Map

4. DO
 Mr. Himanshu is very Intelligent Person
 He spoke very rarely but speaks true.
 He answered all the issues to the point
 He was very confident
Empathy Map

5. Think
I think bureaucratic is indeed one of the major
stack
Meet the staff and have a talk together to solve
the internal issue
Empathy Map

6. Feel
HR Policies should be beneficial to the
employees
The company should organize a team
building workshop
Empathy Map

7. Stockholder
 Intelligent
 Speaks true
 Confident
 Hard Working

8. Problem
The Company should implement better
human resource Policy
The company should focus on effective
environment
Every manager should concentrate on
team Work