Design Thinking
UNPLUGGED.
WHAT IS DESIGN
THINKING?
Attributes include:
+ Human-centered
+ Systematic
+ Tool integral to creative problem solving
+ Proposed by Hasso-Plattner Institute of Design
at Stanford (aka d.school)
Empathize
Define
Ideate
Prototype
Test
PHASES OF DESIGN THINKING
EMPATHIZE
Goals for this phase:
+ Gain thorough understanding of users and their needs
through engagement
+ Observe user behaviors
+ Research, research, research
+ Probe into pain points
+ Familiarize yourself with user motivations and emotions
DEFINE
Goals for this phase:
+ Reflect on research findings
+ Gain deeper understanding of user challenges
+ Make inferences about potential issues
+ Define problem statement
+ Establish point of view from which to solve the problem
+ Base definitions upon findings
IDEATE
Goals for this phase:
+ Brainstorm potential solutions
+ Use insights gathered while empathizing with the user
and defining problems
+ Abandon thinking patterns
+ Challenge preconceived assumptions
+ Continue to develop ideas
+ Keep user at the center of the process
PROTOTYPE
Goals for this phase:
+ Execute!
+ Realizing ideas into physical form
+ Investigate as many solutions as possible
+ Creating something designers/users can interact with
+ Use as tool for exploration
+ Learn from solutions
!
TEST
Goals for this phase:
+ Learn from your progress
+ Gain insights into your solutions
+ Revisit interaction with users
+ Assess effectiveness of solutions
+ Maintain open mind when reviewing results
+ Rework solutions if and when necessary
WHY IS DESIGN
THINKING
IMPORTANT?
Innovates problem solving in these
ways:
+ Promotes “out-of-box” thinking with process and purpose
+ Puts humans first
+ Involves use of logic and emotional intelligence
…DESIGN
APPLICATION IN
OTHER MEDIUMS
Web + Application design +
development:
+ Design thinking is key to creating positive user experience
+ Prototyping and user testing are important to process
of creating sites/applications
+ Purpose of end product is often solution to
user problems
APPLICATION IN
OTHER MEDIUMS
Identity design + branding:
+ Empathizing with clients, users, audience, etc. helps
inform aesthetic design decisions
+ Ideating often takes the form of sketching
+ Feedback from audience provides insights
APPLICATION IN
OTHER MEDIUMS
Photography + videography:
+ Capturing emotion is key to creating great work in this
medium, making empathy phase one of the most important
+ When creating work for hire, interviewing client
(empathize and define phase) and getting feedback
(test phase) before delivering work are good ways to
incorporate design thinking
APPLYING DESIGN
THINKING ACROSS
INDUSTRIES
How:
+ Redefine the role of the user; it can be anybody
+ Gain thorough understanding of who your ”user” is in
new situations and approach phases accordingly
+ Approach problem solving with individuals affected by
your work in mind
FIN.

Design Thinking Unplugged

  • 1.
  • 2.
    WHAT IS DESIGN THINKING? Attributesinclude: + Human-centered + Systematic + Tool integral to creative problem solving + Proposed by Hasso-Plattner Institute of Design at Stanford (aka d.school)
  • 3.
  • 4.
    EMPATHIZE Goals for thisphase: + Gain thorough understanding of users and their needs through engagement + Observe user behaviors + Research, research, research + Probe into pain points + Familiarize yourself with user motivations and emotions
  • 5.
    DEFINE Goals for thisphase: + Reflect on research findings + Gain deeper understanding of user challenges + Make inferences about potential issues + Define problem statement + Establish point of view from which to solve the problem + Base definitions upon findings
  • 6.
    IDEATE Goals for thisphase: + Brainstorm potential solutions + Use insights gathered while empathizing with the user and defining problems + Abandon thinking patterns + Challenge preconceived assumptions + Continue to develop ideas + Keep user at the center of the process
  • 7.
    PROTOTYPE Goals for thisphase: + Execute! + Realizing ideas into physical form + Investigate as many solutions as possible + Creating something designers/users can interact with + Use as tool for exploration + Learn from solutions !
  • 8.
    TEST Goals for thisphase: + Learn from your progress + Gain insights into your solutions + Revisit interaction with users + Assess effectiveness of solutions + Maintain open mind when reviewing results + Rework solutions if and when necessary
  • 9.
    WHY IS DESIGN THINKING IMPORTANT? Innovatesproblem solving in these ways: + Promotes “out-of-box” thinking with process and purpose + Puts humans first + Involves use of logic and emotional intelligence …DESIGN
  • 10.
    APPLICATION IN OTHER MEDIUMS Web+ Application design + development: + Design thinking is key to creating positive user experience + Prototyping and user testing are important to process of creating sites/applications + Purpose of end product is often solution to user problems
  • 11.
    APPLICATION IN OTHER MEDIUMS Identitydesign + branding: + Empathizing with clients, users, audience, etc. helps inform aesthetic design decisions + Ideating often takes the form of sketching + Feedback from audience provides insights
  • 12.
    APPLICATION IN OTHER MEDIUMS Photography+ videography: + Capturing emotion is key to creating great work in this medium, making empathy phase one of the most important + When creating work for hire, interviewing client (empathize and define phase) and getting feedback (test phase) before delivering work are good ways to incorporate design thinking
  • 13.
    APPLYING DESIGN THINKING ACROSS INDUSTRIES How: +Redefine the role of the user; it can be anybody + Gain thorough understanding of who your ”user” is in new situations and approach phases accordingly + Approach problem solving with individuals affected by your work in mind
  • 14.