This presentation gives a brief overview of user experience design and important principles of user-friendly design. Meant for those just starting in the UX space or looking to improve their knowledge!
Topics covered include:
What is user experience?
Different research techniques: when to do what type of research, how to formulate strong questions
Creating a persona
Problem statements
And more!
Read the presenter's notes to get the full experience.
Six Trumps: Six Learning Principles that Trump Traditional TeachingSharon Bowman
Author: Sharon Bowman. Discover six learning principles from cognitive neuroscience that will dramatically change the ways you teach and the ways your students learn.
UX STRAT Online 2021 Presentation by Gideon Simons, ZinierUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Progressive Design with AI"
Gideon Simons
Zinier: Senior Director of Product Design & User Research
This presentation gives a brief overview of user experience design and important principles of user-friendly design. Meant for those just starting in the UX space or looking to improve their knowledge!
Topics covered include:
What is user experience?
Different research techniques: when to do what type of research, how to formulate strong questions
Creating a persona
Problem statements
And more!
Read the presenter's notes to get the full experience.
Six Trumps: Six Learning Principles that Trump Traditional TeachingSharon Bowman
Author: Sharon Bowman. Discover six learning principles from cognitive neuroscience that will dramatically change the ways you teach and the ways your students learn.
UX STRAT Online 2021 Presentation by Gideon Simons, ZinierUX STRAT
These slides are for the following session presented at the UX STRAT Online 2021 Conference:
"Progressive Design with AI"
Gideon Simons
Zinier: Senior Director of Product Design & User Research
Microsoft Teams - Transform Workplace CollaborationDavid J Rosenthal
Transform Workplace collaboration
by bringing everything together into a shared workspace where you can chat, meet, create, and make decisions as a team.
And since all your content is organized by team or project, you are able to stay in the flow of your work. It takes the average person 23 minutes to regain productivity after an interruption, or being distracted.
Streamline business processes
You need ready access to business-critical data, applications, and be able to execute repeatable processes efficiently. Since Teams is a true platform, you can plug in apps and services you already use, and even integrate your existing tailor-made tools INTO Teams.
Imagine being able to seamlessly kick off a repeatable approvals process without ever having to leave Teams.
Connect across your entire organization
Teams is just as important and effective a tool for a C-level executive, as it is for somebody on a factory floor, in a retail shop, a classroom, a hospital, in a marketing role, or anyone in between.
We have thought about the unique needs of many different types of workers and provide solutions through Teams that are tailor-made for them. And Microsoft is the only collaboration solution provider who has dedicated engineering teams building functionality specifically for roles across industries.
For example, you can see here how Teams gives Firstline worker managers a tool to manage schedules and gives the workers an easy way to consume that information, or even swap a shift.
The Brain Map Powerful NLP Concepts
How powerful is the human brain?
The answer to this question is -
“Your brain can be as powerful as you’d like it to be.”
I want you to always remember this because as we progress through this special book you will see how easy it can be to use your own mind to achieve personal excellence in every part of your life.
How can we achieve personal excellence?
The modern Oxford Dictionary defines “excellence” as “the quality of being extremely good or outstanding.” Excellence is something that we all want in our lives because personal excellence enriches and rewards us.
I personally believe that if a person wants something and is willing to work hard for it, he deserves it. Sadly, this is not usually the case when people want something for themselves.
Since many of life’s best rewards are gained through some form of personal excellence, the journey to enrichment and rewards is often an uphill battle. Many people give up on this uphill battle simply because they don’t know how to attain personal excellence to succeed in their goals.
It doesn’t have to be this way anymore.
What is “NLP?”
Neuro-linguistic programming, or NLP, can open up a world of possibilities to anyone who wants to achieve personal excellence in any part of their life.
NLP combines a variety of techniques (e.g. psychotherapy, language, linguistics, psychology, etc.) to achieve target outcomes like overcoming phobias, achieving short-term and long-term goals, manifesting desires, etc.
Personal excellence comes by way of modeling, which takes into account observable and theoretical patterns of behavior to create new ways of thinking and acting.
NLP is a roadmap of the present and future.
Have you ever been lost while driving on an unfamiliar route?
You can easily become unhappy, stressed or even angry when you don’t have a clear route to follow. No one likes the feeling of ‘just driving’ with no particular destination in mind.
Life can feel the same way.
If you don’t have a clear roadmap for life, things can spin out of control very quickly. You can make serious mistakes and poor decisions that could’ve been avoided if you had a map to guide you.
NLP can show you how to create your own roadmap so that you will never become lost again. Imagine having everything you will ever need to solve problems and accomplish goals. That’s NLP in a nutshell!
Like other worthwhile activities, NLP requires a little effort and practice to perfect. As you learn more NLP techniques, your repertoire of life skills will grow and so does your mastery of the subject. Eventually, you will have the capability to teach NLP to others – but that’s up to you!
A 4 hour workshop as a follow up to the "What is UX?" presentation.
Group exercises designed to get people thinking about how UX skills are applied to their daily digital work.
Putting the theory of UX into practice with some simple core tasks.
I delivered this talk at 8012 Design Center. The talk explores what kind of problems agile and design thinking help explore individually, and whether there are opportunities to combine them in solving some kind of problems?
Google Workspace (formerly G Suite) vs Microsoft 365 – Which is better for yo...Reshmi Menon
2020 has been a year of surprises. And now Google has thrown a bomb by announcing about the “Google Workspace”. Google Workspace is not just the new name of G Suite. It is a complete revamp of the company’s product offerings. In the wake of COVID-19, we saw that there were many changes in the Google Offerings to ease up work from home and increase productivity. The offerings have evolved in the last few months and that has again made us think which one is better for your business – Google Workspace or Microsoft 365?
As Javier Soltoro, the Google Workspace head points out that G Suite and Microsoft 365 suggest the traditional way of working from office buildings. But now as more people prefer working from home, this has led to the need for a virtual workspace. The virtual office teams are in the lookout for cloud storage options and easy and affordable ways to collaborate and discuss. And thus we are here to help you out in choosing a better option for your business, by comparing Google Workspace and Microsoft 365.
Google Workspace vs Microsoft 365 – Which one is better for your business?
Google Workspace – Google Workspace, formerly known as G Suite, is an integrated suite of cloud-native, secure collaboration and productivity apps that are powered by Google AI.
Microsoft 365 – Microsoft 365, formerly known as Office 365, is an integrated solution that includes OneDrive Cloud Storage, Teams and Office Apps with advanced security options, available at one place.
Plug: TeamWave is an all-in-one, small business productivity platform that is fully integrated with Google Workspace. Manage your sales, contacts, projects & people in one place for just $39 /Month
Microsoft Teams - Transform Workplace CollaborationDavid J Rosenthal
Transform Workplace collaboration
by bringing everything together into a shared workspace where you can chat, meet, create, and make decisions as a team.
And since all your content is organized by team or project, you are able to stay in the flow of your work. It takes the average person 23 minutes to regain productivity after an interruption, or being distracted.
Streamline business processes
You need ready access to business-critical data, applications, and be able to execute repeatable processes efficiently. Since Teams is a true platform, you can plug in apps and services you already use, and even integrate your existing tailor-made tools INTO Teams.
Imagine being able to seamlessly kick off a repeatable approvals process without ever having to leave Teams.
Connect across your entire organization
Teams is just as important and effective a tool for a C-level executive, as it is for somebody on a factory floor, in a retail shop, a classroom, a hospital, in a marketing role, or anyone in between.
We have thought about the unique needs of many different types of workers and provide solutions through Teams that are tailor-made for them. And Microsoft is the only collaboration solution provider who has dedicated engineering teams building functionality specifically for roles across industries.
For example, you can see here how Teams gives Firstline worker managers a tool to manage schedules and gives the workers an easy way to consume that information, or even swap a shift.
The Brain Map Powerful NLP Concepts
How powerful is the human brain?
The answer to this question is -
“Your brain can be as powerful as you’d like it to be.”
I want you to always remember this because as we progress through this special book you will see how easy it can be to use your own mind to achieve personal excellence in every part of your life.
How can we achieve personal excellence?
The modern Oxford Dictionary defines “excellence” as “the quality of being extremely good or outstanding.” Excellence is something that we all want in our lives because personal excellence enriches and rewards us.
I personally believe that if a person wants something and is willing to work hard for it, he deserves it. Sadly, this is not usually the case when people want something for themselves.
Since many of life’s best rewards are gained through some form of personal excellence, the journey to enrichment and rewards is often an uphill battle. Many people give up on this uphill battle simply because they don’t know how to attain personal excellence to succeed in their goals.
It doesn’t have to be this way anymore.
What is “NLP?”
Neuro-linguistic programming, or NLP, can open up a world of possibilities to anyone who wants to achieve personal excellence in any part of their life.
NLP combines a variety of techniques (e.g. psychotherapy, language, linguistics, psychology, etc.) to achieve target outcomes like overcoming phobias, achieving short-term and long-term goals, manifesting desires, etc.
Personal excellence comes by way of modeling, which takes into account observable and theoretical patterns of behavior to create new ways of thinking and acting.
NLP is a roadmap of the present and future.
Have you ever been lost while driving on an unfamiliar route?
You can easily become unhappy, stressed or even angry when you don’t have a clear route to follow. No one likes the feeling of ‘just driving’ with no particular destination in mind.
Life can feel the same way.
If you don’t have a clear roadmap for life, things can spin out of control very quickly. You can make serious mistakes and poor decisions that could’ve been avoided if you had a map to guide you.
NLP can show you how to create your own roadmap so that you will never become lost again. Imagine having everything you will ever need to solve problems and accomplish goals. That’s NLP in a nutshell!
Like other worthwhile activities, NLP requires a little effort and practice to perfect. As you learn more NLP techniques, your repertoire of life skills will grow and so does your mastery of the subject. Eventually, you will have the capability to teach NLP to others – but that’s up to you!
A 4 hour workshop as a follow up to the "What is UX?" presentation.
Group exercises designed to get people thinking about how UX skills are applied to their daily digital work.
Putting the theory of UX into practice with some simple core tasks.
I delivered this talk at 8012 Design Center. The talk explores what kind of problems agile and design thinking help explore individually, and whether there are opportunities to combine them in solving some kind of problems?
Google Workspace (formerly G Suite) vs Microsoft 365 – Which is better for yo...Reshmi Menon
2020 has been a year of surprises. And now Google has thrown a bomb by announcing about the “Google Workspace”. Google Workspace is not just the new name of G Suite. It is a complete revamp of the company’s product offerings. In the wake of COVID-19, we saw that there were many changes in the Google Offerings to ease up work from home and increase productivity. The offerings have evolved in the last few months and that has again made us think which one is better for your business – Google Workspace or Microsoft 365?
As Javier Soltoro, the Google Workspace head points out that G Suite and Microsoft 365 suggest the traditional way of working from office buildings. But now as more people prefer working from home, this has led to the need for a virtual workspace. The virtual office teams are in the lookout for cloud storage options and easy and affordable ways to collaborate and discuss. And thus we are here to help you out in choosing a better option for your business, by comparing Google Workspace and Microsoft 365.
Google Workspace vs Microsoft 365 – Which one is better for your business?
Google Workspace – Google Workspace, formerly known as G Suite, is an integrated suite of cloud-native, secure collaboration and productivity apps that are powered by Google AI.
Microsoft 365 – Microsoft 365, formerly known as Office 365, is an integrated solution that includes OneDrive Cloud Storage, Teams and Office Apps with advanced security options, available at one place.
Plug: TeamWave is an all-in-one, small business productivity platform that is fully integrated with Google Workspace. Manage your sales, contacts, projects & people in one place for just $39 /Month
An Introduction to Design ThinkingPROCESS GUIDEWHAT is t.docxgalerussel59292
An Introduction to Design Thinking
PROCESS GUIDE
WHAT is the Empathize mode
Empathy is the centerpiece of a human-centered design process. The Empathize mode is
the work you do to understand people, within the context of your design challenge. It is your
effort to understand the way they do things and why, their physical and emotional needs, how
they think about world, and what is meaningful to them.
WHY empathize
As a design thinker, the problems you are trying to solve are rarely your own—they are those of
a particular group of people; in order to design for them, you must gain empathy for who they
are and what is important to them.
Observing what people do and how they interact with their environment gives you clues about
what they think and feel. It also helps you learn about what they need. By watching people,
you can capture physical manifestations of their experiences – what they do and say. This will
allow you to infer the intangible meaning of those experiences in order to uncover insights.
These insights give you direction to create innovative solutions. The best solutions come out
of the best insights into human behavior. But learning to recognize those insights is harder
than you might think. Why? Because our minds automatically filter out a lot of information
without our even realizing it. We need to learn to see things “with a fresh set of eyes,” and
empathizing is what gives us those new eyes.
Engaging with people directly reveals a tremendous amount about the way they think and
the values they hold. Sometimes these thoughts and values are not obvious to the people
who hold them, and a good conversation can surprise both the designer and the subject by
the unanticipated insights that are revealed. The stories that people tell and the things that
people say they do—even if they are different from what they actually do—are strong indicators
of their deeply held beliefs about the way the world is. Good designs are built on a solid
understanding of these beliefs and values.
HOW to empathize
To empathize, you:
- Observe. View users and their behavior in the context of their lives. As much as possible
do observations in relevant contexts in addition to interviews. Some of the most powerful
realizations come from noticing a disconnect between what someone says and what he does.
Others come from a work-around someone has created which may be very surprising to you as
the designer, but she may not even think to mention in conversation.
- Engage. Sometimes we call this technique ‘interviewing’ but it should really feel more like
a conversation. Prepare some questions you’d like to ask, but expect to let the conversation
deviate from them. Keep the conversation only loosely bounded. Elicit stories from the
people you talk to, and always ask “Why?” to uncover deeper meaning. Engagement can come
through both short ‘intercept’ encounters and longer scheduled conversations.
- W.
An Introduction to Design ThinkingPROCESS GUIDEWHAT .docxdaniahendric
An Introduction to Design Thinking
PROCESS GUIDE
WHAT is the Empathize mode
Empathy is the centerpiece of a human-centered design process. The Empathize mode is
the work you do to understand people, within the context of your design challenge. It is your
effort to understand the way they do things and why, their physical and emotional needs, how
they think about world, and what is meaningful to them.
WHY empathize
As a design thinker, the problems you are trying to solve are rarely your own—they are those of
a particular group of people; in order to design for them, you must gain empathy for who they
are and what is important to them.
Observing what people do and how they interact with their environment gives you clues about
what they think and feel. It also helps you learn about what they need. By watching people,
you can capture physical manifestations of their experiences – what they do and say. This will
allow you to infer the intangible meaning of those experiences in order to uncover insights.
These insights give you direction to create innovative solutions. The best solutions come out
of the best insights into human behavior. But learning to recognize those insights is harder
than you might think. Why? Because our minds automatically filter out a lot of information
without our even realizing it. We need to learn to see things “with a fresh set of eyes,” and
empathizing is what gives us those new eyes.
Engaging with people directly reveals a tremendous amount about the way they think and
the values they hold. Sometimes these thoughts and values are not obvious to the people
who hold them, and a good conversation can surprise both the designer and the subject by
the unanticipated insights that are revealed. The stories that people tell and the things that
people say they do—even if they are different from what they actually do—are strong indicators
of their deeply held beliefs about the way the world is. Good designs are built on a solid
understanding of these beliefs and values.
HOW to empathize
To empathize, you:
- Observe. View users and their behavior in the context of their lives. As much as possible
do observations in relevant contexts in addition to interviews. Some of the most powerful
realizations come from noticing a disconnect between what someone says and what he does.
Others come from a work-around someone has created which may be very surprising to you as
the designer, but she may not even think to mention in conversation.
- Engage. Sometimes we call this technique ‘interviewing’ but it should really feel more like
a conversation. Prepare some questions you’d like to ask, but expect to let the conversation
deviate from them. Keep the conversation only loosely bounded. Elicit stories from the
people you talk to, and always ask “Why?” to uncover deeper meaning. Engagement can come
through both short ‘intercept’ encounters and longer scheduled conversations.
- ...
Creative Thinking & Critical Problem SolvingBilalSBS
This presentation on "Creative Thinking & Critical Problem Solving" was delivered to middle level managers and ideal for students to differentiate between Creative Thinking & Critical Problem Solving.
Introduction to Design thinking 2015 by Vedran AntoljakVedran Antoljak
Design Thinking presentation for those designers that have not been in touch with consulting business and those managers that don't know much about design.
Welcome to the Program Your Destiny course. In this course, we will be learning the technology of personal transformation, neuroassociative conditioning (NAC) as pioneered by Tony Robbins. NAC is used to deprogram negative neuroassociations that are causing approach avoidance and instead reprogram yourself with positive neuroassociations that lead to being approach automatic. In doing so, you change your destiny, moving towards unlocking the hypersocial self within, the true self free from fear and operating from a place of personal power and love.
3. Design Thinking for the Self
The Goal:
Humans can utilize design thinking techniques
to develop empathy for themselves by allowing
themselves to be open and freely discover
opportunities for self-improvement in their
creative pursuits, school projects, and life
choices
4. Design Thinking for the Self
Basis:
1. I’ve personally used this framework to treat
my own issues with self-confidence.
2. Some individuals within IBM Design have
been utilizing Design Thinking tools in order
to figure out their career progression, life
goals, relationships, et cetera.
3. Design Thinking is a framework for
problem solving and storytelling, utilizing
the power of empathy.
5. Design Thinking for the Self
Serious caveat:
Design thinking will not save your life.
If you are suicidal, or if you are spiraling, seek professional help. A therapist can do wonders.
6. Design Thinking for the Self
Why design
thinking:
Design thinking allows you to contextualize the
problems & situations you find yourself in, which
can result in a variety of solutions.
This isn’t just for building product or developing
design artifacts, it can help bring clarity to the
problems that are affecting us internally, and
enable solutions to present themselves.
7. Design Thinking for the Self
Design Thinking:
There are a ton of different design thinking
frameworks/methodologies/ideologies…you
have probably been doing one of these your
entire life.
8. Design Thinking for the Self
Observe
Reflect
Make
IBM Design Thinking methodology: The Loop
9. Design Thinking for the Self
Observing is
about immersing
yourself in your
world.
Meaningful outcomes come from an
understanding of the real problems that
exist.
10. Design Thinking for the Self
Reflecting is about
converging on a
point of view.
Good decisions begin with an understanding
of your situation, your purpose, and how you
can make a difference.
If you dissect your problems, you can discover
the true source of them.
11. Design Thinking for the Self
Making is about
giving form to ideas.
You can’t know everything but you do know
some things, so jump right in. The earlier you
make, the faster you’ll learn.
12. Design Thinking for the Self
What design thinking can accomplish:
Build stronger empathy for yourself.
Assess the situations you’re in from a non-biased point of view.
Discovering the root cause of emotionally troubling issues.
Develop big, creative solutions to resolve those issues.
Understand the feasibility to execute a solution.
Develop a roadmap to achieve the solution, and move on to the next.
13. Design Thinking for the Self
Tool Framework:
• Empathy Mapping
• As-is Scenario
• Needs Statements
• Big Ideas
• Do-Ability Chart
• Near Term/Long Term Goals
Additional tools:
Reflection moment
14. Design Thinking for the Self
To accomplish:
Post It Notes
Sharpies
Large pieces of paper
Flipchart markers
But:
You can really use anything. Notebook, Laptop,
Tablet, stone slab…the possibilities are endless.
15. Design Thinking for the Self
Empathy Map
An empathy map is a simple tool designed to
allow someone to gain empathy either for a
user, or for themselves.
In this case, you can use this to gain a better
understanding of yourself.
Use the four axis to plot stickies of what you,
feel, says, thinks, and does.
Feel free to have a close friend do this for you,
instead of yourself. Choose someone you trust,
if you can’t assess yourself without bias.
16. Design Thinking for the Self
As-Is Scenario
What is a situation where your
triggers come out?
1) Outline the scenario
2) Fill in the steps, one per column
3) Annotate what you’re doing,
corresponding thoughts, and the
emotions behind that.
4) Once the map is complete, go back through,
and group similar artifacts.
19. Design Thinking for the Self
Needs Statements
Establish the problems, group them, redefine.
1) Review & Redefine the grouped issues
2) Develop positive outcomes from the issues
3) Write these down as “needs statements”
Design Thinking for the Self
20. Design Thinking for the Self
______________ needs a way to ______________ so that ______________
do something
that addresses
their needThe user
the user
benefits
directly.
Traditional User Needs:
21. Design Thinking for the Self
______________ needs a way to ______________ so that ______________
22. Design Thinking for the Self
Needs Statements
Establish the problems, group them, redefine.
1) Review & Redefine the grouped issues
2) Develop positive outcomes from the issues
3) Write these down as “needs statements”
Design Thinking for the Self
23. Design Thinking for the Self
Big Ideation
Now that you know the issues that face you,
you’re open to ideate on ways to solve those
issues.
Draw out ideas & descriptions, as many as you
can. Share ideas, steal ideas (if you can).
Do as many as possible. Do not let feasibility
scare you.
24. Design Thinking for the Self
Big ideas are broad and conceptual
and focused on high level needs.
Tactics are focused solutions to the
problem…they are too prescriptive.
27. Design Thinking for the Self
Big Ideation
Now that you know the issues that face you,
you’re open to ideate on ways to solve those
issues.
Draw out ideas & descriptions, as many as you
can. Share ideas, steal ideas (if you can).
Do as many as possible. Do not let feasibility
scare you.
28. Design Thinking for the Self
Do-Ability Chart
You’ve developed some fantastic ideas, but can
you actually do them?
What will it take to learn the skills necessary?
How much time do you need to focus?
Is there a financial cost involved?
29. Do-Ability Chart
Considering these factors, plot your ideas on a
chart that looks like this:
The “Learnability” axis is strictly under your own
context. What is your bandwith? How much
time would you need?
Naturally, the best ideas will fall in the upper
right hand quadrant.
These are called “No Brainers.”
Design Thinking for the Self
30. Design Thinking for the Self
Planning
How will you achieve your goals?
Realistically planning them can lead you to
success…think about your goals, and break
them out into achievable steps.
31. Design Thinking for the Self
Planning
Remember to be reasonable. Think of the
timelines that you have to focus on their
goals…and if there is something extreme
going on, make sure it gets handled
immediately.
And make time for life & love too.
32. Thanks!
Want a copy? Say Hello.
rjgregor@us.ibm.com
All images come from the Flickr Library of Congress archive or my own drawings
34. Design Thinking for the Self
Reflect
Reflection Moment
Use this as a tool to “playback” the tool or
moment you just experienced.
Ask yourself questions like:
“What stood out in the previous exercise?”
“What have we learned so far?”
“What are we assuming?”