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DesignMap designs web sites, web-based and desktop applications,
and supports in-house product development teams that do the same.
We are Designers, not Artists. We believe in Logic. We develop Systems. We know that to be successful our
design must not only be delightful and innovative but also viable and buildable. This balanced methodology
is what makes us tick, and what make us passionate about design, your business and your users.



Our Services                                                                    Front-End Development
We don’t start drawing pictures of screens, we start by deeply                         Usability Studies
                                                                                      Proof of Concept
understanding problems, issues and information and creating a
                                                                                          Visual Design
visual record of that understanding so we can get shared agree-                      Interaction Design
ment, shared idea of the problem, the goal, and the solution.                            User Research
Then we put our skills and services together in a way that meets                                  Audits
                                                                                        Design Strategy
your particular needs.
                                                                                      Web Site Design
                                                                                    Application Design
                                                                                    Augmenting Teams




The Principals
Together, Greg Baker, Gary Chai and Nathan Kendrick have a com-




                                                                                                                                      e
                                                                                                                                   ap
                                                                                                                                 sc
bined 25 years of specific interaction design experience. Each




                                                                                                                                           L
                                                                                                                               et


                                                                                                                                          AO
                                                                                                              SD




                                                                                                                               N
                                                                                                            RI
with a degree in design from the Rhode Island School of Design                             Greg Baker
(RISD), they’ve worked with companies like Sun Microsystems,                                 Gary Chai




                                                                                                                          ud
                                                                                                                          lo
IAC, Cisco, Wells Fargo, OpsWare, Revolution Health, AOL,                              Nathan Kendrick




                                                                                                                     dc
                                                                                                                      u
                                                                                                                   Lo
Netscape, and Palm, Inc.

                                                                                                                                               DesignMap




                539 Bryant Street, Suite 210, San Francisco, CA 94107 | www.DesignMap.com | info@designmap.com
Our Work                                                                    Cisco Emerging Technology Groups
We've worked with everything from giant enterprise companies
like Cisco to tiny consumer startups. Our experience has taught
us that our clients don't just need excellent, thoughtful, user-
centered designs. They also need a design team that understands
that the project has to be successful within a business environ-
ment before it can be successful for the business and users.
                                                                            Cisco’s Emerging Technology Groups (ETGs) ask the question, “Where is Cisco going?” and then
We believe that doing the right thing for our client means not only         turns the answers into real products. In Cisco’s words, the role of the ETGs are to, “follow
                                                                            technology innovations to see how they might serve the company’s needs. We’ve had the
                                                                                                                                                        ”
delivering great design work, but also understanding and address-           opportunity to work on several of Cisco’s ETGs projects, such as Digital Media, a digital signage
ing the social, technological, economic and political environment           and desktop video solution, and TelePresence.
in which a business functions.
                                                                            InterActiveCorp
Some of our clients include:
Cisco Systems, Inc
InterActiveCorp
The Magellan Network
Model N
Renesas Technology
                                                                            In September 2007, IAC acquired GarageGames and their web property InstantAction.com. We
Wells Fargo Bank                                                            provided design, strategy and vision to this web-based gaming portal. Our contributions involved
                                                                            creating storyboards to help visualize an idea, conceptualizing game interfaces, strategizing and
                                                                            modeling the relationship between the platform and various games, and doing blue skies of what
                                                                            InstantAction.com could be in two years.

                                                                            Wells Fargo Bank




                                                                            Wells Fargo tasked us with creating a strategy for achieving a best-in-class online banking
                                                                            experience based on a user-centered design (UCD) process. Our work detailed that process,
                                                                            evangelized it to the organization, and piloted and proved its effectiveness on key initiatives.
                                                                            The strategy identified tools, new roles within the team, integration points across teams, and
                                                                            a soup-to-nuts design process that was developed specifically to be successful in the unique
For more details visit: http://www.designmap.com/ourwork                    environment of the Wells Fargo online division.




                  539 Bryant Street, Suite 210, San Francisco, CA 94107 | www.DesignMap.com | info@designmap.com

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DesignMap Capability Overview

  • 1. DesignMap designs web sites, web-based and desktop applications, and supports in-house product development teams that do the same. We are Designers, not Artists. We believe in Logic. We develop Systems. We know that to be successful our design must not only be delightful and innovative but also viable and buildable. This balanced methodology is what makes us tick, and what make us passionate about design, your business and your users. Our Services Front-End Development We don’t start drawing pictures of screens, we start by deeply Usability Studies Proof of Concept understanding problems, issues and information and creating a Visual Design visual record of that understanding so we can get shared agree- Interaction Design ment, shared idea of the problem, the goal, and the solution. User Research Then we put our skills and services together in a way that meets Audits Design Strategy your particular needs. Web Site Design Application Design Augmenting Teams The Principals Together, Greg Baker, Gary Chai and Nathan Kendrick have a com- e ap sc bined 25 years of specific interaction design experience. Each L et AO SD N RI with a degree in design from the Rhode Island School of Design Greg Baker (RISD), they’ve worked with companies like Sun Microsystems, Gary Chai ud lo IAC, Cisco, Wells Fargo, OpsWare, Revolution Health, AOL, Nathan Kendrick dc u Lo Netscape, and Palm, Inc. DesignMap 539 Bryant Street, Suite 210, San Francisco, CA 94107 | www.DesignMap.com | info@designmap.com
  • 2. Our Work Cisco Emerging Technology Groups We've worked with everything from giant enterprise companies like Cisco to tiny consumer startups. Our experience has taught us that our clients don't just need excellent, thoughtful, user- centered designs. They also need a design team that understands that the project has to be successful within a business environ- ment before it can be successful for the business and users. Cisco’s Emerging Technology Groups (ETGs) ask the question, “Where is Cisco going?” and then We believe that doing the right thing for our client means not only turns the answers into real products. In Cisco’s words, the role of the ETGs are to, “follow technology innovations to see how they might serve the company’s needs. We’ve had the ” delivering great design work, but also understanding and address- opportunity to work on several of Cisco’s ETGs projects, such as Digital Media, a digital signage ing the social, technological, economic and political environment and desktop video solution, and TelePresence. in which a business functions. InterActiveCorp Some of our clients include: Cisco Systems, Inc InterActiveCorp The Magellan Network Model N Renesas Technology In September 2007, IAC acquired GarageGames and their web property InstantAction.com. We Wells Fargo Bank provided design, strategy and vision to this web-based gaming portal. Our contributions involved creating storyboards to help visualize an idea, conceptualizing game interfaces, strategizing and modeling the relationship between the platform and various games, and doing blue skies of what InstantAction.com could be in two years. Wells Fargo Bank Wells Fargo tasked us with creating a strategy for achieving a best-in-class online banking experience based on a user-centered design (UCD) process. Our work detailed that process, evangelized it to the organization, and piloted and proved its effectiveness on key initiatives. The strategy identified tools, new roles within the team, integration points across teams, and a soup-to-nuts design process that was developed specifically to be successful in the unique For more details visit: http://www.designmap.com/ourwork environment of the Wells Fargo online division. 539 Bryant Street, Suite 210, San Francisco, CA 94107 | www.DesignMap.com | info@designmap.com