WORKPLACE WELLBEING: 
DESIGN & SPACE 
EFFICIENCY 
LI XIAOHAI 
ATELIER SKYLINE 
28 AUGUST 2014 
Efficiency: 
the ratio of the output to the input of any system
Usable 
Customized 
Flexible 
Efficiency: 
the ratio of the output to the input of any system 
ratio of the output to the input of any system
Doctor 
Tailor 
3 characters 
Yoga Master
CURE 
the “efficiency diseased” projects
HOW 
the projects get “sick”?
Mobilization 
Deliverables 
- Project Goals 
- Team Structure & 
Directory 
- Vetted Questionnaire 
- Refined Work Plan and 
Schedule 
Programming 
Deliverables 
- Senior Management Vision 
and Goals 
- Program Report 
- Adjacency Diagrams 
- Occupancy Strategy 
Report 
- Technical Programming 
Report 
Space Standards 
Analysis/ Flex Desking 
Deliverables 
- Workplace Guidelines and Standards 
- Preliminary Construction 
Budget 
Concept Design/ 
Workplace Analysis 
Deliverables 
- Recommendations: Furniture 
Mock-ups, Code, 
Sustainability, Base Building 
Fixtures, Security Control 
Points 
- Project Narrative 
- Block & Stack Options 
- Scope Budget 
Interior Design/ 
Schematic Design 
Deliverables 
- Schematic Design 
Presentation 
- Finish Application Diagram 
- Outline Specifications 
- Cost Estimates 
(Construction & Furniture) 
Fast Track Areas/ 
11 Week Phase/ CD, DD, CD 
Deliverables 
Concept Design Documents/Block & Stack 
Design Development Documents 
• developed plans 
• developed elevations 
• interior renderings 
• finish development 
Construction Documents
南充
Landmark 
tower
威海
37%办公楼层为高速区间 
6部直达电梯 
均为高速电梯 
一次性投入巨大 
4部6部6部共16部
保持各楼层运能标准 
平衡楼层运力 
减少整体电梯投入 
6部4部4部 
28%办公楼层为高速区间 
4部高速电梯 
共14部
$$$$ 
$$$ 
100 米100 米 
$$ 
$
甲级办公 
4部高速直达电梯 
6部4部4部 
商务公寓 
1部高速直达电梯 
3部中速直达电梯 
养生公寓 
1部病床直达电梯 
2部高速穿梭电梯 
转3部区内直达电梯
Tailor
Mobilization 
Deliverables 
- Project Goals 
- Team Structure & 
Directory 
- Vetted Questionnaire 
- Refined Work Plan and 
Schedule 
Programming 
Deliverables 
- Senior Management Vision 
and Goals 
- Program Report 
- Adjacency Diagrams 
- Occupancy Strategy 
Report 
- Technical Programming 
Report 
Space Standards 
Analysis/ Flex Desking 
Deliverables 
- Workplace Guidelines and Standards 
- Preliminary Construction 
Budget 
Concept Design/ 
Workplace Analysis 
Deliverables 
- Recommendations: Furniture 
Mock-ups, Code, 
Sustainability, Base Building 
Fixtures, Security Control 
Points 
- Project Narrative 
- Block & Stack Options 
- Scope Budget 
Interior Design/ 
Schematic Design 
Deliverables 
- Schematic Design 
Presentation 
- Finish Application Diagram 
- Outline Specifications 
- Cost Estimates 
(Construction & Furniture) 
Fast Track Areas/ 
11 Week Phase/ CD, DD, CD 
Deliverables 
Concept Design Documents/Block & Stack 
Design Development Documents 
• developed plans 
• developed elevations 
• interior renderings 
• finish development 
Construction Documents
上海
Programming Meetings 
Conduct extensive workshops 
to better understand how Huawei works
我们所见 
WHAT WE SAW 
我们所闻 
WHAT WE HEARD 
我们所释 
WHAT IT MEANS 
重点课题POINTS OF FOCUS 
 高水平的室内环境Noble finishes 
 充足日光照明Daylighting 
 减少等待时间Minimize waiting time 
 提供适当动线Provide proper circulation
我们所视 
WHAT WE SAW 
我们所闻 
WHAT WE HEARD 
重点方向AREAS OF IMPORTANCE 
 室内环境因素Interior environmental factors 
 访客参观的流程和经验Visitor / tour experience 
 安保Security 
 相同模式的设立Creation of identical module 
 良好的员工设施Good employee amenities 
我们所释 
WHAT IT MEANS
我们所视 
WHAT WE SAW 
下一步NEXT STEPS 
 发展标准工作模板Develop prototype 
 创造简明效益的工作站Create efficient workstation 
 员工共享交流空间Em√ployee collaboration spaces 
 使用自然光源Access natural light 
 强化华为品牌Showcase Huawei as a brand 
Skidmore, Owings & Merrill LLP 
我们所闻 
WHAT WE HEARD 
我们所释 
WHAT IT MEANS
之前:广泛分散 
BEFORE: DISPERSED 
团队工作 
GROUP 
WORK 
私人工作 
INDIVIDUAL WORK 
个人时间 
PERSONAL 
TIME 
专业实验室PRO LABS 
访客 
VISITOR 
S
团队工作 
GROUP WORK 
私人工作 
INDIVIDUAL WORK 
个人时间 
PERSONAL TIME 
专业实验室PRO LABS 访客 
VISITORS 
之后:效率集中 
AFTER: CONSOLIDATED
√
北京
Yoga Master
Benchmarking
Development of Workplace Settings 
Typical Open 
Office 13.6m2 
Special 
Workstation 
4.5m2 
Typical 
Workstation 
2.3m2
Development of Collaborative Workplace Settings 
Project 
Rooms 
13.6m2 
Enclosed 
Meeting 
Rooms/ 
13.6m2 
Touchdown 
Rooms/ 
Informal 
Meeting 
Areas
Leadership Interviews / Change Management Activity 
Reviewed existing 
programming 
information provided 
by BBVA. 
Additional research 
regarding Business 
Drivers was required 
and leadership 
interviews with key 
individuals within 
BBVA. 
Questionnaire Findings Diagram
Focus Groups Interviews / Change Management Activity 
Conducted focus groups 
in order to augment and 
better understand the 
collaborative space 
requirements of the 
client.
Planning Modules Work Profiles
Space Standards Analysis 
Flex Desking 
Elasticity 
Sr. Manager Manager Staff 
Hoteling Ratios 
Audit 1.5:1 2:1 4:1 
ERS 1.5:1 2:1 4:1 
Solutions 2:1 4:1 5:1 
Tax 1:1 1:1 1:1
Alternative Work Settings 
Audit Solutions Tax Hoteling Touchdown 
Layout 3: 
Work Session/ Brainstorming 
Layout 4: 
Document Review/ Workroom 
Layout 2: 
Proposal/Teaming Room 
Layout 1: 
Team Meeting
Flex Desking 
Alternative Workplace 
Settings and Hoteling
Hoteling Office 
Concept 
Different Type 
of Company 
Hoteling is the orderly sharing of a desk or workspace by workers who are not "in" 
the office every day of the week. When you hotel, you reserve a desk for only the 
days when you'll be in the office, just like booking a hotel room when you're on 
travel. Instead of 100 employees needing 100 desks, one for each person, you might 
have only 50 desks to support the 50 people (out of 100 total) who will be there to 
work on any given day. 
If you look around the office in any sizable organization, you'll discover around 50% 
of the desks are vacant on any given day due to worker mobility. People are working 
from home, they are traveling to another site, they are out sick or working 
elsewhere outside the office. With the average cost at $10,000 per year per desk, 
it's easy to imagine how much these vacant desks cost the organization, waste 
valuable resources and contribute to carbon footprint. 
Eliminates desk vacancy 
Facilitates reduction in real estate and energy costs 
Increases sustainability and business resiliency 
Is a central element in a network of space and mobile worker benefits 
Hoteling reduces the number of desks you need and therefore reduces the amount 
of real estate necessary to contain all those desks. As a component of alternative 
workplace strategy or a flexible workplace, hoteling provides significant cost 
reductions and a corresponding decrease in carbon footprint. 
Hoteling is also an important complement to telework. When you telework a few 
days a week, you don't want your desk at the office to go vacant and contribute to 
unnecessary cost and waste. Hoteling extends the value of teleworking to also 
reduce the real estate and energy necessary to operate the office. 
The measurable results from a successful hoteling program are often 
Change from 1:1 worker-to-workspace ratio to 4:1 or even higher 
Change from 240 sq ft per person to less than 100 sq ft per person 
Consolidation of several facilities from lower-cost areas to one facility in prestigious, 
client- and talent-attracting location... with no increase in cost.
Financial Services/ HQ 
- Transition from perimeter offices to interior offices / Area savings of 22% 
- Bench system allows for greater elasticity 
- Energy Consumption is projected to be 27% below NYS Code saving $2,286,394 annually 
MD/VP 
1994-98 
127 USF/per person 
MD VP 
2009 
104-112 USF/per person 
Enhanced VP VP MD 
2004 
108- 115 USF/per person
- Ratio of senior to junior staff shifting as senior staff takes on more administrative tasks 
- Increased emphasis on support spaces and technology / decreased need for filing & storage 
- Separate conferencing floors for specific meeting profiles 
- Shallow lease spans provide efficient use of legal office space 
- Area savings of 30% 
Old model 
354 USF/per person 
795 USF/per attorney 
2001 
285 USF/per person 
681 USF/per attorney 
2009 
240 USF/per person 
465 USF/ per attorney 
Law Firm/ HQ
Consulting Firm 
- Maximized cost savings and functionality by transitioning from perimeter-office configurations to 
open workspaces with enclosed partner offices at core 
- Area savings of 18% 
- Projected savings of $500-$600 million over the next 10 years 
- Fit-out costs were reduced by 10% 
2005 
140 USF/per person 
169 USF/per workplace 
2009 
130 USF/per person 
154 USF/per workplace 
Old model 
180 USF/per person 
180 USF / per workplace
• PRODUCTIVE INTERVIEWS 
• EFFECTIVE HOTELING RATIO 
• STAY ON MODULE
THANK YOU

Design and Space Efficiency for Workspaces

  • 1.
    WORKPLACE WELLBEING: DESIGN& SPACE EFFICIENCY LI XIAOHAI ATELIER SKYLINE 28 AUGUST 2014 Efficiency: the ratio of the output to the input of any system
  • 2.
    Usable Customized Flexible Efficiency: the ratio of the output to the input of any system ratio of the output to the input of any system
  • 3.
    Doctor Tailor 3characters Yoga Master
  • 4.
    CURE the “efficiencydiseased” projects
  • 5.
    HOW the projectsget “sick”?
  • 6.
    Mobilization Deliverables -Project Goals - Team Structure & Directory - Vetted Questionnaire - Refined Work Plan and Schedule Programming Deliverables - Senior Management Vision and Goals - Program Report - Adjacency Diagrams - Occupancy Strategy Report - Technical Programming Report Space Standards Analysis/ Flex Desking Deliverables - Workplace Guidelines and Standards - Preliminary Construction Budget Concept Design/ Workplace Analysis Deliverables - Recommendations: Furniture Mock-ups, Code, Sustainability, Base Building Fixtures, Security Control Points - Project Narrative - Block & Stack Options - Scope Budget Interior Design/ Schematic Design Deliverables - Schematic Design Presentation - Finish Application Diagram - Outline Specifications - Cost Estimates (Construction & Furniture) Fast Track Areas/ 11 Week Phase/ CD, DD, CD Deliverables Concept Design Documents/Block & Stack Design Development Documents • developed plans • developed elevations • interior renderings • finish development Construction Documents
  • 7.
  • 8.
  • 12.
  • 14.
    37%办公楼层为高速区间 6部直达电梯 均为高速电梯 一次性投入巨大 4部6部6部共16部
  • 15.
    保持各楼层运能标准 平衡楼层运力 减少整体电梯投入 6部4部4部 28%办公楼层为高速区间 4部高速电梯 共14部
  • 16.
    $$$$ $$$ 100米100 米 $$ $
  • 17.
    甲级办公 4部高速直达电梯 6部4部4部 商务公寓 1部高速直达电梯 3部中速直达电梯 养生公寓 1部病床直达电梯 2部高速穿梭电梯 转3部区内直达电梯
  • 18.
  • 19.
    Mobilization Deliverables -Project Goals - Team Structure & Directory - Vetted Questionnaire - Refined Work Plan and Schedule Programming Deliverables - Senior Management Vision and Goals - Program Report - Adjacency Diagrams - Occupancy Strategy Report - Technical Programming Report Space Standards Analysis/ Flex Desking Deliverables - Workplace Guidelines and Standards - Preliminary Construction Budget Concept Design/ Workplace Analysis Deliverables - Recommendations: Furniture Mock-ups, Code, Sustainability, Base Building Fixtures, Security Control Points - Project Narrative - Block & Stack Options - Scope Budget Interior Design/ Schematic Design Deliverables - Schematic Design Presentation - Finish Application Diagram - Outline Specifications - Cost Estimates (Construction & Furniture) Fast Track Areas/ 11 Week Phase/ CD, DD, CD Deliverables Concept Design Documents/Block & Stack Design Development Documents • developed plans • developed elevations • interior renderings • finish development Construction Documents
  • 20.
  • 21.
    Programming Meetings Conductextensive workshops to better understand how Huawei works
  • 22.
    我们所见 WHAT WESAW 我们所闻 WHAT WE HEARD 我们所释 WHAT IT MEANS 重点课题POINTS OF FOCUS  高水平的室内环境Noble finishes  充足日光照明Daylighting  减少等待时间Minimize waiting time  提供适当动线Provide proper circulation
  • 23.
    我们所视 WHAT WESAW 我们所闻 WHAT WE HEARD 重点方向AREAS OF IMPORTANCE  室内环境因素Interior environmental factors  访客参观的流程和经验Visitor / tour experience  安保Security  相同模式的设立Creation of identical module  良好的员工设施Good employee amenities 我们所释 WHAT IT MEANS
  • 24.
    我们所视 WHAT WESAW 下一步NEXT STEPS  发展标准工作模板Develop prototype  创造简明效益的工作站Create efficient workstation  员工共享交流空间Em√ployee collaboration spaces  使用自然光源Access natural light  强化华为品牌Showcase Huawei as a brand Skidmore, Owings & Merrill LLP 我们所闻 WHAT WE HEARD 我们所释 WHAT IT MEANS
  • 25.
    之前:广泛分散 BEFORE: DISPERSED 团队工作 GROUP WORK 私人工作 INDIVIDUAL WORK 个人时间 PERSONAL TIME 专业实验室PRO LABS 访客 VISITOR S
  • 26.
    团队工作 GROUP WORK 私人工作 INDIVIDUAL WORK 个人时间 PERSONAL TIME 专业实验室PRO LABS 访客 VISITORS 之后:效率集中 AFTER: CONSOLIDATED
  • 28.
  • 31.
  • 33.
  • 36.
  • 37.
    Development of WorkplaceSettings Typical Open Office 13.6m2 Special Workstation 4.5m2 Typical Workstation 2.3m2
  • 38.
    Development of CollaborativeWorkplace Settings Project Rooms 13.6m2 Enclosed Meeting Rooms/ 13.6m2 Touchdown Rooms/ Informal Meeting Areas
  • 39.
    Leadership Interviews /Change Management Activity Reviewed existing programming information provided by BBVA. Additional research regarding Business Drivers was required and leadership interviews with key individuals within BBVA. Questionnaire Findings Diagram
  • 40.
    Focus Groups Interviews/ Change Management Activity Conducted focus groups in order to augment and better understand the collaborative space requirements of the client.
  • 41.
  • 42.
    Space Standards Analysis Flex Desking Elasticity Sr. Manager Manager Staff Hoteling Ratios Audit 1.5:1 2:1 4:1 ERS 1.5:1 2:1 4:1 Solutions 2:1 4:1 5:1 Tax 1:1 1:1 1:1
  • 43.
    Alternative Work Settings Audit Solutions Tax Hoteling Touchdown Layout 3: Work Session/ Brainstorming Layout 4: Document Review/ Workroom Layout 2: Proposal/Teaming Room Layout 1: Team Meeting
  • 44.
    Flex Desking AlternativeWorkplace Settings and Hoteling
  • 45.
    Hoteling Office Concept Different Type of Company Hoteling is the orderly sharing of a desk or workspace by workers who are not "in" the office every day of the week. When you hotel, you reserve a desk for only the days when you'll be in the office, just like booking a hotel room when you're on travel. Instead of 100 employees needing 100 desks, one for each person, you might have only 50 desks to support the 50 people (out of 100 total) who will be there to work on any given day. If you look around the office in any sizable organization, you'll discover around 50% of the desks are vacant on any given day due to worker mobility. People are working from home, they are traveling to another site, they are out sick or working elsewhere outside the office. With the average cost at $10,000 per year per desk, it's easy to imagine how much these vacant desks cost the organization, waste valuable resources and contribute to carbon footprint. Eliminates desk vacancy Facilitates reduction in real estate and energy costs Increases sustainability and business resiliency Is a central element in a network of space and mobile worker benefits Hoteling reduces the number of desks you need and therefore reduces the amount of real estate necessary to contain all those desks. As a component of alternative workplace strategy or a flexible workplace, hoteling provides significant cost reductions and a corresponding decrease in carbon footprint. Hoteling is also an important complement to telework. When you telework a few days a week, you don't want your desk at the office to go vacant and contribute to unnecessary cost and waste. Hoteling extends the value of teleworking to also reduce the real estate and energy necessary to operate the office. The measurable results from a successful hoteling program are often Change from 1:1 worker-to-workspace ratio to 4:1 or even higher Change from 240 sq ft per person to less than 100 sq ft per person Consolidation of several facilities from lower-cost areas to one facility in prestigious, client- and talent-attracting location... with no increase in cost.
  • 46.
    Financial Services/ HQ - Transition from perimeter offices to interior offices / Area savings of 22% - Bench system allows for greater elasticity - Energy Consumption is projected to be 27% below NYS Code saving $2,286,394 annually MD/VP 1994-98 127 USF/per person MD VP 2009 104-112 USF/per person Enhanced VP VP MD 2004 108- 115 USF/per person
  • 47.
    - Ratio ofsenior to junior staff shifting as senior staff takes on more administrative tasks - Increased emphasis on support spaces and technology / decreased need for filing & storage - Separate conferencing floors for specific meeting profiles - Shallow lease spans provide efficient use of legal office space - Area savings of 30% Old model 354 USF/per person 795 USF/per attorney 2001 285 USF/per person 681 USF/per attorney 2009 240 USF/per person 465 USF/ per attorney Law Firm/ HQ
  • 48.
    Consulting Firm -Maximized cost savings and functionality by transitioning from perimeter-office configurations to open workspaces with enclosed partner offices at core - Area savings of 18% - Projected savings of $500-$600 million over the next 10 years - Fit-out costs were reduced by 10% 2005 140 USF/per person 169 USF/per workplace 2009 130 USF/per person 154 USF/per workplace Old model 180 USF/per person 180 USF / per workplace
  • 49.
    • PRODUCTIVE INTERVIEWS • EFFECTIVE HOTELING RATIO • STAY ON MODULE
  • 50.