1. Denise Crimmins
330 Unqua Rd.
Massapequa , NY 11758
Phone: 631-482-0610
E-mail: drc121166@yahoo.com
Summary:
Experienced Contracts and Accounts Receivable professional, with Eighteen Years of
experience in the pharmaceutical/wholesaler industry. Searching for a challenging
position that will utilize my skills in communication, word processing, customer service,
and various other administrative functions.
Professional Experience:
BELLCO DRUG CORPORATION 1/1997-Present
AMERISOURCE BERGEN, Amityville, NY
Accounts Receivable Chargebacks-Pricing Contract Coordinator
♦ Interact with GPO (Group Purchasing Organization) to ascertain information in
order to compile new customer in data base
♦ Maintain all Contract pricing received from vendors for customers on Contract
♦ Accounts receivable, collecting over 2 million dollars worth of credits from
various different pharmaceutical vendors
♦ Process and resubmit all charge back resubmissions. Manually load pricing for all
customers.
♦ Expedite vendor payment process by maintaining good vendor relations and
troubleshooting any potential problems as well as correcting current issues
♦ Establish customer eligibility with the various vendors and make sure contract
pricing is loaded correctly for the corresponding customer(s) or GPO
♦ Run report for contracts expiring monthly, Update and maintain report contracts
received and loaded in jde.
♦ Back Up Receptionist when needed. Answering phones, UPS mailings. Distribute
mail. Meet and Greet.
♦ Process Recalls, Run Report Export into Excel, Maintain Spread Sheet, Create
letter, Notify Customers
♦ Returns Department, process from customers, issue credits, enter all return
information manually in system for product to be put back on the shelf
♦ Customer Maintenance ,Enter new acct information in data base, attach all new
accts to contracts.
♦ Verify Licenses ,and DEA licenses are valid and up to date in Jde
♦ Enter all IT Tasks in IT Task Spread Sheet For Contracts and Chargebacks as
requested
♦ Maintain and Update ACD Daily report and 845 Daily reports received via EDI

2. ♦ Update Record Retention Excel Sprd sheet, add new information as needed
Customer Service Representative 1/1997-11/2003
♦ Manage multi-division hand held and system back order reports
♦ Handle incoming calls regarding customer issues
♦ Maintain access database incident reports
♦ Research and rectify customer issues
♦ Coordinate product returns and processing
♦ Operations Billing/Receiving
♦ Vendor returns
♦ Purchasing, price changes, follow up on PO’s
DIRECT MARKETING ENTERPRISE, Farmingdale, NY 1/1993-1/1997
Supervisor
Managed a staff of 30 personnel in a mail order/warehouse environment
Maintained and controlled inventory
Daily data entry for merchandise purchased and shipped.
Education:Lindenhurst High School, Lindenhurst, NY
Skills: Microsoft Word, Excel, Outlook, JDE,AS400, Internet. Great communication
skills, ability to work in a team and individually, ability to multi task,and good
organizational skills.
References:
Will be furnished upon request.