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Management Cloud 
Delivering a Winning Mobile App: A Practical Guide, with Frost Bank 
Jonathan Lindo, VP, Enterprise Mobility, CA Technologies 
MBT04S #CAWorld @dnewburg @jlindo 
Tom Wilson, VP, Tools Engineering, Frost Bank Dan Newburg, Sr. Network Analyst, APM, Frost Bank
2 © 2014 CA. ALL RIGHTS RESERVED. 
Abstract 
 
In the mobile app economy, delivering the best user experience is critical to building customer loyalty and maximizing our mobile opportunity. We have one chance to provide a great app experience. How can we ensure we deliver the most value that elevates our mobile app offering above the thousands of other choices our customers have? 
 
Frost Bank has achieved a high level of success in engaging their customers with a winning mobile app experience. Hear directly from leaders at Frost how they have achieved their success and lessons learned during their journey, so far… 
Jonathan Lindo 
CA Technologies 
VP, Enterprise Mobility
3 © 2014 CA. ALL RIGHTS RESERVED. 
Success is defined by your Customers.
5 © 2014 CA. ALL RIGHTS RESERVED. 
Mobile Infrastructure visibility 
Delivering the right value to your Users 
Hearing & Responding to Feedback 
Three Key Challenges to Achieving Mobile Success 
http://swrve.com/lp/new-players-report/?utm_source=blog&utm_medium=internal&utm_campaign=new-players-report 
Success is a Journey, not a Destination.
6 © 2014 CA. ALL RIGHTS RESERVED.
7 © 2014 CA. ALL RIGHTS RESERVED. 
Panel Session 
Thomas Wilson 
Frost Bank 
VP, Tools Engineering 
Frost Bank 
Jonathan Lindo 
CA Technologies 
VP, Enterprise Mobility 
Dan Newburg 
Frost Bank 
Sr. Network Analyst 
APM 
Frost Bank
8 © 2014 CA. ALL RIGHTS RESERVED. 
CA Mobile App Analytics & Mobile APM 
CA Release Automation 
Related Technologies: Click for More Information 
CA DevOps for Mobile 
CA Application Test & Service Virtualization
9 © 2014 CA. ALL RIGHTS RESERVED. 
For More Information 
To learn more about Management Cloud, please visit: 
http://bit.ly/1wEnPhz 
Insert appropriate screenshot and text overlay from following “More Info Graphics” slide here; ensure it links to correct page 
Management Cloud
10 © 2014 CA. ALL RIGHTS RESERVED. 
For Informational Purposes Only 
© 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. 
This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. 
Terms of this Presentation

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Delivering a Winning Mobile App: A Practical Guide, with Frost Bank

  • 1. Management Cloud Delivering a Winning Mobile App: A Practical Guide, with Frost Bank Jonathan Lindo, VP, Enterprise Mobility, CA Technologies MBT04S #CAWorld @dnewburg @jlindo Tom Wilson, VP, Tools Engineering, Frost Bank Dan Newburg, Sr. Network Analyst, APM, Frost Bank
  • 2. 2 © 2014 CA. ALL RIGHTS RESERVED. Abstract  In the mobile app economy, delivering the best user experience is critical to building customer loyalty and maximizing our mobile opportunity. We have one chance to provide a great app experience. How can we ensure we deliver the most value that elevates our mobile app offering above the thousands of other choices our customers have?  Frost Bank has achieved a high level of success in engaging their customers with a winning mobile app experience. Hear directly from leaders at Frost how they have achieved their success and lessons learned during their journey, so far… Jonathan Lindo CA Technologies VP, Enterprise Mobility
  • 3. 3 © 2014 CA. ALL RIGHTS RESERVED. Success is defined by your Customers.
  • 4.
  • 5. 5 © 2014 CA. ALL RIGHTS RESERVED. Mobile Infrastructure visibility Delivering the right value to your Users Hearing & Responding to Feedback Three Key Challenges to Achieving Mobile Success http://swrve.com/lp/new-players-report/?utm_source=blog&utm_medium=internal&utm_campaign=new-players-report Success is a Journey, not a Destination.
  • 6. 6 © 2014 CA. ALL RIGHTS RESERVED.
  • 7. 7 © 2014 CA. ALL RIGHTS RESERVED. Panel Session Thomas Wilson Frost Bank VP, Tools Engineering Frost Bank Jonathan Lindo CA Technologies VP, Enterprise Mobility Dan Newburg Frost Bank Sr. Network Analyst APM Frost Bank
  • 8. 8 © 2014 CA. ALL RIGHTS RESERVED. CA Mobile App Analytics & Mobile APM CA Release Automation Related Technologies: Click for More Information CA DevOps for Mobile CA Application Test & Service Virtualization
  • 9. 9 © 2014 CA. ALL RIGHTS RESERVED. For More Information To learn more about Management Cloud, please visit: http://bit.ly/1wEnPhz Insert appropriate screenshot and text overlay from following “More Info Graphics” slide here; ensure it links to correct page Management Cloud
  • 10. 10 © 2014 CA. ALL RIGHTS RESERVED. For Informational Purposes Only © 2014 CA. All rights reserved. All trademarks referenced herein belong to their respective companies. This presentation provided at CA World 2014 is intended for information purposes only and does not form any type of warranty. Content provided in this presentation has not been reviewed for accuracy and is based on information provided by CA Partners and Customers. Terms of this Presentation