Handout to the one day workshop on Personal Leadership, Leading without a title (but with passion and purpose) and Leading High Performance teams with diversity.
Inter team conflict management - team work group OD interventions - Organiza...manumelwin
Mirroring can be used to reduce conflict.
Objectives are
To develop better mutual relationship between teams.
To explore the perception team or work groups have of each other.
To develop plans for improving relationships.
Inter team conflict management - team work group OD interventions - Organiza...manumelwin
Mirroring can be used to reduce conflict.
Objectives are
To develop better mutual relationship between teams.
To explore the perception team or work groups have of each other.
To develop plans for improving relationships.
The Best Place to Work - Jonas Altman - 9punto59punto5
The future of work is here. The new principle for organizing ourselves is premised on fluidity; the ability to move with dexterity amidst constant change. The best places to work continuously nourishing their people and cultivate dynamic rhythms to get things done. This talk explores the changing nature of work culture and its reinvention in real-time.
Session slides from Future Insights Live, Vegas 2015:
https://futureinsightslive.com/las-vegas-2015/
Working in tech can be an exciting, fast-paced adventure in which everyone is focused on solving a complex problem as efficiently as possible. When we put too much focus on the end goal, though, and not enough on how we function as a team, this sort of environment can be hard on those who don't fit the developer stereotype. Does your casual workplace culture encourage off-color jokes? Is there someone who has great ideas when speaking one-on-one, but doesn't contribute as much to group conversations? In this session, we'll talk about some of the unique challenges being a member of one or more minority groups poses to tech professionals. You'll walk away with strategies to help you actively work on recognizing those challenges and minimizing your contribution to them
each year for 9 years I have give a 3 to 4 hour presentation for Dr. Kristina Jaskyte's creativity class for students of social work for non-profit organization majors
Global Youths Leaders "Evolutionary Design Thinking" Program and Tour might just be the most sustainable and regenerative approach for youth's transformative development.
Super WOWed by the way our youths think... WIN WIN WIN for everyone and every step of the way is GENIUS! Please support WOW's Youth's Champion, Ms. Kyla Christie, and her crowdfunding project. This is part of her Babson College "Study Away" social innovations development vision.
Beyond COVID19: Throw Out your Sales Plan and Rebuild it With a Human OneChris Snook
Join Chris J Snook for this session on a real-time empathy mapping framework to humanize your sales team rapidly to the realities of economic recession, unemployment and the business (un)usual playing field of COVID-19
Collaborating with Consumers Eat 'n Learn Smartees InSites on Stage
This is the full slidedeck of our Eat ‘n Learn Smartees session on collaborating with consumers, presented in Geneva on 14 October 2014 and Zürich on 15 October 2014. The presentation elaborates on how to structurally collaborate with your consumers in order to generate richer consumer insights and feed your innovation funnel. All of this illustrated with client cases from ATAG, Dorel & PepsiCo.
Putting a project plan in place & working it is more than documentation, tracking, and reporting. It takes savvy interpersonal skills to get stakeholders on board and owning the result. This slideshow considers how a PM can use positive politics to do just that.
Presentation from October 4, 2015: Arts Midwest Orchestras 20/20: Context, Connection, Collaboration. An attempt to lay out the context of audience, competition, technology and strategy - then a set of practical steps to get things done.
Slides from a lecture at Goldsmiths looking at the change in online identity. Asking whether we can be more playful with our social media engagements. Also notes on analysing how 'Human' social media output is from Arts Organisations in the UK.
Iste 3 out of 5 tech trends that bend 2-2014 finalJason Ohler
5 Technological Trends that Bend: Big Data, Augmented Reality, Semantic Web and Web of Things, xTreme BYOD, and Transmedia Storytelling. Seen through the lens of digital citizenship, and how they will impact the world of education, living, working, playing. Delivered February 13, 2014 for ISTE's Virtual Conference. This presentation was made at ISTE 2013, then at the ISTE Virtual Conference, February, 2014, and will be delivered at ISTE 2014, June 29th, 4:14PM. Review at: http://ow.ly/tIsD2
Customer is King but...| Professor Jeff French | The Mindsparkthe Mindspark
Learn from Global thought leader on behavioral influence what motivates people and how science is applied to help and influence them, make better decisions in both business and the Public sector.
Keynote by Professor Jeff French at the Mindspark Alexandroupolis 2018:
"Customer is King but...you can always influence Kings & Queens"
Keynote Link: https://youtu.be/frPphlje-nY
Professor Jeff French is a global thought leader in the fields of behavioral influence, Social Marketing, social communication and program planning and evaluation.
More on Prof Jeff French: https://mindspark.gr/professor-jeff-f...
More on the mindspark: www.mindspark.gr
As the most prestigious scholarship program offered by the US Government, The Fulbright Program strives to develop future leaders who can deepen bilateral ties with the United States. In this webinar I will outline winning strategies to help you appeal your candidacy through your CV, application essays, personal statement, study/research objectives, and interview.
My goal is to teach concrete self-marketing and research techniques that can help qualified applicants secure a Fulbright award. I will help participants answer these questions:
* What are your research and professional goals (and how are they connected)?
* What are your technical, analytical and interpersonal skills that prepare you to succeed?
* Why is it critical for you to study in the US (or outside the US if you are American), and why is now the best time to do so?
* How can you contribute to enhance the mission and goals of the Fulbright Program?
Regardless of the outcome, preparing the personal statements and application essays required by the Fulbright application gives applicants a headstart for MBA or graduation school applications. I encourage you to apply!
The Best Place to Work - Jonas Altman - 9punto59punto5
The future of work is here. The new principle for organizing ourselves is premised on fluidity; the ability to move with dexterity amidst constant change. The best places to work continuously nourishing their people and cultivate dynamic rhythms to get things done. This talk explores the changing nature of work culture and its reinvention in real-time.
Session slides from Future Insights Live, Vegas 2015:
https://futureinsightslive.com/las-vegas-2015/
Working in tech can be an exciting, fast-paced adventure in which everyone is focused on solving a complex problem as efficiently as possible. When we put too much focus on the end goal, though, and not enough on how we function as a team, this sort of environment can be hard on those who don't fit the developer stereotype. Does your casual workplace culture encourage off-color jokes? Is there someone who has great ideas when speaking one-on-one, but doesn't contribute as much to group conversations? In this session, we'll talk about some of the unique challenges being a member of one or more minority groups poses to tech professionals. You'll walk away with strategies to help you actively work on recognizing those challenges and minimizing your contribution to them
each year for 9 years I have give a 3 to 4 hour presentation for Dr. Kristina Jaskyte's creativity class for students of social work for non-profit organization majors
Global Youths Leaders "Evolutionary Design Thinking" Program and Tour might just be the most sustainable and regenerative approach for youth's transformative development.
Super WOWed by the way our youths think... WIN WIN WIN for everyone and every step of the way is GENIUS! Please support WOW's Youth's Champion, Ms. Kyla Christie, and her crowdfunding project. This is part of her Babson College "Study Away" social innovations development vision.
Beyond COVID19: Throw Out your Sales Plan and Rebuild it With a Human OneChris Snook
Join Chris J Snook for this session on a real-time empathy mapping framework to humanize your sales team rapidly to the realities of economic recession, unemployment and the business (un)usual playing field of COVID-19
Collaborating with Consumers Eat 'n Learn Smartees InSites on Stage
This is the full slidedeck of our Eat ‘n Learn Smartees session on collaborating with consumers, presented in Geneva on 14 October 2014 and Zürich on 15 October 2014. The presentation elaborates on how to structurally collaborate with your consumers in order to generate richer consumer insights and feed your innovation funnel. All of this illustrated with client cases from ATAG, Dorel & PepsiCo.
Putting a project plan in place & working it is more than documentation, tracking, and reporting. It takes savvy interpersonal skills to get stakeholders on board and owning the result. This slideshow considers how a PM can use positive politics to do just that.
Presentation from October 4, 2015: Arts Midwest Orchestras 20/20: Context, Connection, Collaboration. An attempt to lay out the context of audience, competition, technology and strategy - then a set of practical steps to get things done.
Slides from a lecture at Goldsmiths looking at the change in online identity. Asking whether we can be more playful with our social media engagements. Also notes on analysing how 'Human' social media output is from Arts Organisations in the UK.
Iste 3 out of 5 tech trends that bend 2-2014 finalJason Ohler
5 Technological Trends that Bend: Big Data, Augmented Reality, Semantic Web and Web of Things, xTreme BYOD, and Transmedia Storytelling. Seen through the lens of digital citizenship, and how they will impact the world of education, living, working, playing. Delivered February 13, 2014 for ISTE's Virtual Conference. This presentation was made at ISTE 2013, then at the ISTE Virtual Conference, February, 2014, and will be delivered at ISTE 2014, June 29th, 4:14PM. Review at: http://ow.ly/tIsD2
Customer is King but...| Professor Jeff French | The Mindsparkthe Mindspark
Learn from Global thought leader on behavioral influence what motivates people and how science is applied to help and influence them, make better decisions in both business and the Public sector.
Keynote by Professor Jeff French at the Mindspark Alexandroupolis 2018:
"Customer is King but...you can always influence Kings & Queens"
Keynote Link: https://youtu.be/frPphlje-nY
Professor Jeff French is a global thought leader in the fields of behavioral influence, Social Marketing, social communication and program planning and evaluation.
More on Prof Jeff French: https://mindspark.gr/professor-jeff-f...
More on the mindspark: www.mindspark.gr
As the most prestigious scholarship program offered by the US Government, The Fulbright Program strives to develop future leaders who can deepen bilateral ties with the United States. In this webinar I will outline winning strategies to help you appeal your candidacy through your CV, application essays, personal statement, study/research objectives, and interview.
My goal is to teach concrete self-marketing and research techniques that can help qualified applicants secure a Fulbright award. I will help participants answer these questions:
* What are your research and professional goals (and how are they connected)?
* What are your technical, analytical and interpersonal skills that prepare you to succeed?
* Why is it critical for you to study in the US (or outside the US if you are American), and why is now the best time to do so?
* How can you contribute to enhance the mission and goals of the Fulbright Program?
Regardless of the outcome, preparing the personal statements and application essays required by the Fulbright application gives applicants a headstart for MBA or graduation school applications. I encourage you to apply!
Similar to Delft University Graduate School - Leadership challenge plus bonus slides (20)
Putting the SPARK into Virtual Training.pptxCynthia Clay
This 60-minute webinar, sponsored by Adobe, was delivered for the Training Mag Network. It explored the five elements of SPARK: Storytelling, Purpose, Action, Relationships, and Kudos. Knowing how to tell a well-structured story is key to building long-term memory. Stating a clear purpose that doesn't take away from the discovery learning process is critical. Ensuring that people move from theory to practical application is imperative. Creating strong social learning is the key to commitment and engagement. Validating and affirming participants' comments is the way to create a positive learning environment.
[Note: This is a partial preview. To download this presentation, visit:
https://www.oeconsulting.com.sg/training-presentations]
Sustainability has become an increasingly critical topic as the world recognizes the need to protect our planet and its resources for future generations. Sustainability means meeting our current needs without compromising the ability of future generations to meet theirs. It involves long-term planning and consideration of the consequences of our actions. The goal is to create strategies that ensure the long-term viability of People, Planet, and Profit.
Leading companies such as Nike, Toyota, and Siemens are prioritizing sustainable innovation in their business models, setting an example for others to follow. In this Sustainability training presentation, you will learn key concepts, principles, and practices of sustainability applicable across industries. This training aims to create awareness and educate employees, senior executives, consultants, and other key stakeholders, including investors, policymakers, and supply chain partners, on the importance and implementation of sustainability.
LEARNING OBJECTIVES
1. Develop a comprehensive understanding of the fundamental principles and concepts that form the foundation of sustainability within corporate environments.
2. Explore the sustainability implementation model, focusing on effective measures and reporting strategies to track and communicate sustainability efforts.
3. Identify and define best practices and critical success factors essential for achieving sustainability goals within organizations.
CONTENTS
1. Introduction and Key Concepts of Sustainability
2. Principles and Practices of Sustainability
3. Measures and Reporting in Sustainability
4. Sustainability Implementation & Best Practices
To download the complete presentation, visit: https://www.oeconsulting.com.sg/training-presentations
Unveiling the Secrets How Does Generative AI Work.pdfSam H
At its core, generative artificial intelligence relies on the concept of generative models, which serve as engines that churn out entirely new data resembling their training data. It is like a sculptor who has studied so many forms found in nature and then uses this knowledge to create sculptures from his imagination that have never been seen before anywhere else. If taken to cyberspace, gans work almost the same way.
Enterprise Excellence is Inclusive Excellence.pdfKaiNexus
Enterprise excellence and inclusive excellence are closely linked, and real-world challenges have shown that both are essential to the success of any organization. To achieve enterprise excellence, organizations must focus on improving their operations and processes while creating an inclusive environment that engages everyone. In this interactive session, the facilitator will highlight commonly established business practices and how they limit our ability to engage everyone every day. More importantly, though, participants will likely gain increased awareness of what we can do differently to maximize enterprise excellence through deliberate inclusion.
What is Enterprise Excellence?
Enterprise Excellence is a holistic approach that's aimed at achieving world-class performance across all aspects of the organization.
What might I learn?
A way to engage all in creating Inclusive Excellence. Lessons from the US military and their parallels to the story of Harry Potter. How belt systems and CI teams can destroy inclusive practices. How leadership language invites people to the party. There are three things leaders can do to engage everyone every day: maximizing psychological safety to create environments where folks learn, contribute, and challenge the status quo.
Who might benefit? Anyone and everyone leading folks from the shop floor to top floor.
Dr. William Harvey is a seasoned Operations Leader with extensive experience in chemical processing, manufacturing, and operations management. At Michelman, he currently oversees multiple sites, leading teams in strategic planning and coaching/practicing continuous improvement. William is set to start his eighth year of teaching at the University of Cincinnati where he teaches marketing, finance, and management. William holds various certifications in change management, quality, leadership, operational excellence, team building, and DiSC, among others.
Attending a job Interview for B1 and B2 Englsih learnersErika906060
It is a sample of an interview for a business english class for pre-intermediate and intermediate english students with emphasis on the speking ability.
As a business owner in Delaware, staying on top of your tax obligations is paramount, especially with the annual deadline for Delaware Franchise Tax looming on March 1. One such obligation is the annual Delaware Franchise Tax, which serves as a crucial requirement for maintaining your company’s legal standing within the state. While the prospect of handling tax matters may seem daunting, rest assured that the process can be straightforward with the right guidance. In this comprehensive guide, we’ll walk you through the steps of filing your Delaware Franchise Tax and provide insights to help you navigate the process effectively.
"𝑩𝑬𝑮𝑼𝑵 𝑾𝑰𝑻𝑯 𝑻𝑱 𝑰𝑺 𝑯𝑨𝑳𝑭 𝑫𝑶𝑵𝑬"
𝐓𝐉 𝐂𝐨𝐦𝐬 (𝐓𝐉 𝐂𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬) is a professional event agency that includes experts in the event-organizing market in Vietnam, Korea, and ASEAN countries. We provide unlimited types of events from Music concerts, Fan meetings, and Culture festivals to Corporate events, Internal company events, Golf tournaments, MICE events, and Exhibitions.
𝐓𝐉 𝐂𝐨𝐦𝐬 provides unlimited package services including such as Event organizing, Event planning, Event production, Manpower, PR marketing, Design 2D/3D, VIP protocols, Interpreter agency, etc.
Sports events - Golf competitions/billiards competitions/company sports events: dynamic and challenging
⭐ 𝐅𝐞𝐚𝐭𝐮𝐫𝐞𝐝 𝐩𝐫𝐨𝐣𝐞𝐜𝐭𝐬:
➢ 2024 BAEKHYUN [Lonsdaleite] IN HO CHI MINH
➢ SUPER JUNIOR-L.S.S. THE SHOW : Th3ee Guys in HO CHI MINH
➢FreenBecky 1st Fan Meeting in Vietnam
➢CHILDREN ART EXHIBITION 2024: BEYOND BARRIERS
➢ WOW K-Music Festival 2023
➢ Winner [CROSS] Tour in HCM
➢ Super Show 9 in HCM with Super Junior
➢ HCMC - Gyeongsangbuk-do Culture and Tourism Festival
➢ Korean Vietnam Partnership - Fair with LG
➢ Korean President visits Samsung Electronics R&D Center
➢ Vietnam Food Expo with Lotte Wellfood
"𝐄𝐯𝐞𝐫𝐲 𝐞𝐯𝐞𝐧𝐭 𝐢𝐬 𝐚 𝐬𝐭𝐨𝐫𝐲, 𝐚 𝐬𝐩𝐞𝐜𝐢𝐚𝐥 𝐣𝐨𝐮𝐫𝐧𝐞𝐲. 𝐖𝐞 𝐚𝐥𝐰𝐚𝐲𝐬 𝐛𝐞𝐥𝐢𝐞𝐯𝐞 𝐭𝐡𝐚𝐭 𝐬𝐡𝐨𝐫𝐭𝐥𝐲 𝐲𝐨𝐮 𝐰𝐢𝐥𝐥 𝐛𝐞 𝐚 𝐩𝐚𝐫𝐭 𝐨𝐟 𝐨𝐮𝐫 𝐬𝐭𝐨𝐫𝐢𝐞𝐬."
Personal Brand Statement:
As an Army veteran dedicated to lifelong learning, I bring a disciplined, strategic mindset to my pursuits. I am constantly expanding my knowledge to innovate and lead effectively. My journey is driven by a commitment to excellence, and to make a meaningful impact in the world.
Falcon stands out as a top-tier P2P Invoice Discounting platform in India, bridging esteemed blue-chip companies and eager investors. Our goal is to transform the investment landscape in India by establishing a comprehensive destination for borrowers and investors with diverse profiles and needs, all while minimizing risk. What sets Falcon apart is the elimination of intermediaries such as commercial banks and depository institutions, allowing investors to enjoy higher yields.
2. Gustaaf
Vocking
Ø Master
of
Econometrics
Ø Bachelor
of
Business
informa7on
science
Ø Psychology
and
post
Doc
didac7c
skills
Ø Execu7ve
MBA
Ø Entrepeneur
since
age
of
15
Ø Management
Trainer/Coach/Consultant
Ø Leadership/Communica7ons/Brain
skills
Ø Managers/Professionals/Experts
Ø Europe
&
USA
Ø 10
days
per
year
for
students
Ø >10.000
students
trained
(c) Gustaaf.Vocking@power2improve.nl
3. Nathalie
Soeteman
Ø Master
of
Law
Ø Post
Doc
Change
management
Ø Cer7fied
Coach
Ø Social
Business
Change
manager
Ø Social
media
expert
&
key
note
speaker
Ø Management
Trainer/Coach/Consultant
Ø Leadership/Communica7ons/Social
Business
Ø Managers/Professionals/Experts
(c) Gustaaf.Vocking@power2improve.nl
4. Program
Personal
Leadership
Leading
with
passion
and
posi7vity,
without
a
7tle
or
formal
power
Working
in
(culturally)
diverse
teams
(c) Gustaaf.Vocking@power2improve.nl
6. Program
Personal
Leadership
Leading
with
passion
and
posi7vity,
without
a
7tle
or
formal
power
Working
in
(culturally)
diverse
teams
(c) Gustaaf.Vocking@power2improve.nl
11. The
five
things
we
can’t
change
And
the
happiness
we
find
by
embracing
them
(c) Gustaaf.Vocking@power2improve.nl
12. The
five
things
we
can’t
change
And
the
happiness
we
find
by
embracing
them
1. Everything changes and ends.
2. Life is not always fair.
3. Things do not always go according to plan.
4. Pain is a part of life.
5. People are not loving and loyal all the time.
(c) Gustaaf.Vocking@power2improve.nl
13. Acceptance
is
key
to
leadership
(c) Gustaaf.Vocking@power2improve.nl
22. 7
habits
of
highly
effec7ve
people
(c) Gustaaf.Vocking@power2improve.nl
23. 7
habits
of
highly
effec7ve
people
(c) Gustaaf.Vocking@power2improve.nl
24. Program
Personal
Leadership
Leading
with
passion
and
posi7vity,
without
a
7tle
or
formal
power
Working
in
(culturally)
diverse
teams
(c) Gustaaf.Vocking@power2improve.nl
27. Program
Personal
Leadership
Leading
with
passion
and
posi7vity,
without
a
7tle
or
formal
power
Working
in
(culturally)
diverse
teams
(c) Gustaaf.Vocking@power2improve.nl
35. What
is
a
culture?
• Culture
is
the
"lens"
through
which
you
view
the
world.
• It
is
central
to
what
you
see,
• How
you
make
sense
of
what
you
see,
• How
you
express
yourself.
(c) Gustaaf.Vocking@power2improve.nl
36. Four
Fundamental
PaPerns
of
Cultural
Difference
What
is
different?
1.
Communica>on
Styles
2.
ABtudes
toward
conflicts
3.
Decision
making
style
4.
Approaches
to
knowing
Hidden
below
the
surface?
1.
Beliefs
2.
Values
3.
Expecta>ons
4.
ABtudes
(c) Gustaaf.Vocking@power2improve.nl
37. 37
The reasonable person adapts himself to the
world, while the unreasonable one persists in
trying to adapt the world to himself
Gustaaf.Vocking@power2improve.nl
Twi:er:
GustaafVocking
LinkedIn:
Gustaaf
Vocking
(c) Gustaaf.Vocking@power2improve.nl
56. Effec7ve
communica7on?
Effec@ve
Speaking
Understanding
people s
percep@on
Effec@ve
listening
(c) Gustaaf.Vocking@power2improve.nl
57. Elements
of
communica7on
Verbal
CommunicaBon
Ø Words
Ø Voice
Non-‐Verbal
CommunicaBon
Ø Gestures
Ø Postures
Ø Facial
Expressions
Ø Eye
Contact
Ø Vocal
Characteris@cs
Ø Personal
Appearance
Ø Touch
(c) Gustaaf.Vocking@power2improve.nl
58. Cross
Culture
Communica7on
Intercultural Communication is the process of sending and
receiving messages between people whose cultural
background could lead them to interpret verbal and non-verbal
signs differently.
(c) Gustaaf.Vocking@power2improve.nl
59. High
Context
and
Low
Context
Cultures
High Context Cultures:
rely heavily on non-verbal
and subtle situational
cues in communication.
Low Context Cultures:
rely heavily on words to
convey meaning in
communication.
(c) Gustaaf.Vocking@power2improve.nl
61. On
7me…
In
some
cultures,
looking
people
in
the
eye
is
assumed
to
indicate
honesty
and
straighjorwardness;
in
others
it
is
seen
as
challenging
and
rude.
Source:
Cultural
Antropolgy
2nd
editon
(c) Gustaaf.Vocking@power2improve.nl
63. Eye
Contact
In
some
cultures,
looking
people
in
the
eye
is
assumed
to
indicate
honesty
and
straighjorwardness;
in
others
it
is
seen
as
challenging
and
rude.
(c) Gustaaf.Vocking@power2improve.nl
64. In
USA,
the
cheapest,
most
effec>ve
way
to
connect
with
people
is
to
look
them
into
the
eye.
(c) Gustaaf.Vocking@power2improve.nl
65. Most
people
in
Arab
culture
share
a
great
deal
of
eye
contact
and
may
regard
too
liele
as
disrespecjul.
(c) Gustaaf.Vocking@power2improve.nl
66. In
English
culture,
a
certain
amount
of
eye
contact
is
required,
but
too
much
makes
many
people
uncomfortable.
(c) Gustaaf.Vocking@power2improve.nl
67. In
South
Asian
and
many
other
cultures
direct
eye
contact
is
generally
regarded
as
aggressive
and
rude.
(c) Gustaaf.Vocking@power2improve.nl
71. Blocks
to
Cultural
Communica>on
1. Ethnocentrism
:
Inability
to
accept
another
culture's
world
view;
"my
way
is
the
best."
2. DiscriminaBon
:
Differen@al
treatment
of
an
individual
due
to
minority
status;
actual
and
perceived;
e.g.,
"we
just
aren't
equipped
to
serve
people
like
that."
3. Stereotyping
:
Generalizing
about
a
person
while
ignoring
presence
of
individual
difference;
e.g.,
"she's
like
that
because
she's
Asian
–
all
Asians
are
nonverbal."
(c) Gustaaf.Vocking@power2improve.nl
72. Blocks
to
Cultural
Communica>on
4.Cultural
Blindness:
Differences
are
ignored
and
one
proceeds
as
though
differences
did
not
exist;
e.g.,
"there's
no
need
to
worry
about
a
person's
culture
5.Cultural
ImposiBon:
Belief
that
everyone
should
conform
to
the
majority;
e.g.,
"we
know
what's
best
for
you,
if
you
don't
like
it
you
can
go
elsewhere.”
6.Tone
Difference
:
Formal
tone
change
becomes
embarrassing
and
off
puTng
in
some
cultures.
(c) Gustaaf.Vocking@power2improve.nl
73. DEVELOPING
CROSS
CULTURAL
COMMUNICATION
SKILLS
"Tact
is
the
ability
to
describe
others
as
they
see
themselves.
–
Abraham
Lincoln
(c) Gustaaf.Vocking@power2improve.nl
74. Skills
To
Overcome
Differences
"To
handle
yourself,
use
your
head;
to
handle
others,
use
your
heart."
–
Donald
Laird
(c) Gustaaf.Vocking@power2improve.nl
75. Skills
To
Overcome
Differences
Respec>ng
Differences
and
Working
Together
(c) Gustaaf.Vocking@power2improve.nl
76. Skills
To
Overcome
Differences
Building
Trust
Across
Cultural
Boundaries
(c) Gustaaf.Vocking@power2improve.nl
77. Skills
To
Overcome
Differences
Connec>ng
with
people
(c) Gustaaf.Vocking@power2improve.nl
78. TEN
Pre-‐cauBons
in
Cultural
CommunicaBon
1.
2.
3.
4.
5.
6.
7.
8.
9.
10.
Slow
Down
Separate
Ques>ons
Avoid
Nega>ve
Ques>ons
Take
Turns
Write
it
down
Be
Suppor>ve
Check
Meanings
Avoid
Slangs
Watch
the
humor
Maintain
E>quePe
(c) Gustaaf.Vocking@power2improve.nl
90. Program
Personal
Leadership
Leading
with
passion
and
posi7vity,
without
a
7tle
or
formal
power
Working
in
(culturally)
diverse
teams
(c) Gustaaf.Vocking@power2improve.nl
91. Leadership
language:
don’ts
Ø
Uncalled
for
masking
“really”,
“maybe”,
“or
something”,
“possibly”,
tec.
Ø
Depersonifying
“you”
in
tead
of
“I”,
“someone”/”people”
instead
of
the
person
referred
to
Ø
Ø
Time
shiqing
“I
had
the
idea…”
instead
of
“I
propose...”
“We
could
some7me
try…”
instead
of
“Let’s...”
Vague-‐ify
Unclear,
irrelevant
and/or
incomprehensible
stories
Ø
Too
nega7ve
too
liele
posi7eve
langauage
too
liele
enhusias7c
words
too
much
focus
on
problem
(instead
of
solu7ons)
91
(c) Gustaaf.Vocking@power2improve.nl
92. Leadership
language:
do’s
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
ü
Short
Relevant
Concrete
Enthusias7c
Ac7ve
Complete
(In
the)
now
Invi7ng
Thought
provoking
Inspiring
Problem
solving
Improving
(c) Gustaaf.Vocking@power2improve.nl
93. Popular
persuasive
power
words
① You
② Results
③ Health
④ Love
⑤ Discover
⑥ New
① Free
② Easy
③ Simple
④ Guarantee
⑤ Proven
⑥ Save/Safety
(c) Gustaaf.Vocking@power2improve.nl