Creating a
Safe Space
Embracing Diversity in the Workplace
Hello!
A Quick Introduction to This Talk (and Me!)
Aisha Blake
@AishaBlake | aishablake.com
•  Front-end web developer
•  Teacher of adults and children
alike
•  Co-organizer of GDI Detroit
•  Dog enthusiast
•  Coding boot camp curriculum
writer
I live in Detroit.
It’s a growing tech hub!
The sad thing is…
We’re not all that diverse.
v  Women hold about 26% of tech jobs.
v  The percentage of employees at large tech
companies who identify as black rests consistently
around 1-2%.
v  Only about 3% of people employed in the
information industry report having a disability.
We’re also pretty biased.
v  Nearly universal
v  Prove it again!
v  The “brogrammer” culture
Second-Generation Bias
v  Lack of role models
v  Stereotypical career paths and tasks
v  Restricted accessibility to networks, mentors, and
other forms of professional support
v  Cultural expectations lead to assumptions
But there’s hope!
v  Recruitment
v  Onboarding
v  Culture
v  Responding to bias
Recruitment
The Token Hire
v  A person who is brought into a company dominated
by members of a group (or groups) to which they do
not belong
v  “Look how diverse we are!”
v  Set up to fail
Some More Numbers
v  Women earn just 12% of computer science
degrees.
v  GDI Detroit
v  Over 100 meetups
v  Over 1,700 members
v  >50% of students in the first week of Hour of Code
were girls
It’s not all about numbers.
v  More than meeting a quota
v  Happier employees = less turnover
v  Richer idea generation
Support Education
v  Get ‘em young!
v  Traditionally
underrepresented in
college
v  Challenge
expectations
Reach out for help!
v  You might get it wrong.
v  That’s okay!
v  …But it means you have to try something different.
v  Approach underrepresented groups in a way that’s
v  Respectful
v  Mutually beneficial
Women Rising
Trans*H4CK
Sisters Code
AlterConf
Onboarding
You hired someone!
Team Debt
Clarify your process.
v  Technical skills
v  What do I need to be able to do?
v  Company Processes
v  What are our values?
v  What does the average workflow look like?
v  Personal Development
v  How are we working towards my professional goals?
v  Where do I fit on the team?
Write a CoC.
1.  Do your research and look at examples.
2.  Get input from HR.
3.  Get (anonymous) input from the team.
4.  Form a committee to actually draft the document.
5.  Get more input and refactor.
6.  Try it on for size!
Be consistent.
v  Birds of a feather flock
together, right?
v  Relying on social ties for
information can result in
new employees feeling
(and being) less
productive.
v  A consistent onboarding
process helps ensure a
level playing field.
Culture
Exercise!
Exercise!
1.  Pair up with someone close by.
2.  For 30 seconds, one person will speak and the
other will listen while maintaining steady eye
contact, but not necessarily trying to focus on the
speaker’s words.
•  (Try to speak softly so that everyone can hear their
partner!)
3.  When I call time, switch roles. Now the speaker will
listen and vice versa.
What just happened?
v  Was it difficult to avoid focusing on the speaker’s
words?
v  Why might that be (or not)?
v  As the speaker, how did knowing the other person
wasn’t really paying attention affect you?
v  Did it have any bearing on what you chose to say?
v  Did you feel any discomfort?
v  How can we apply this experience to interactions in
the workplace?
Feedback
v  “You’re doing it wrong. Fix it.” is not helpful.
v  Be specific about what you DO want.
v  Avoid unnecessary questions.
Goal Setting
v  Each individual should be working towards SMART
career goals.
v  Consider establishing formal goal setting sessions
with a mentor or manager on a quarterly basis.
v  These are goals, not assignments.
One-on-Ones
v  Weekly or biweekly check-ins with a manager or mentor.
v  These sessions can be used to determine how a team
member is doing and what direction to go from there.
v  Possible discussion points:
v  What sorts of roles would you like to take on?
v  Do you feel connected to the team and the industry?
v  What skills do you want to improve?
v  How would you describe your current role on the team?
Responding to Bias
How can we move forward when things don’t go according to plan?
Pulse Check
v  Who’s on board with the company culture?
v  Who does it benefit and who does it ostracize?
v  Is anyone currently experiencing bias in the
workplace?
v  What are metrics you can use to measure equity?
Consistency!
v  Look back at the documents that everyone has
previously agreed upon and follow those.
v  We tend to stay away from things that are hard and/
or uncomfortable.
v  This doesn’t help and it’s not sustainable.
v  Design a system ahead of time.
Non-Retaliation
v  Policy should be clearly outlined and accessible
v  Whenever possible, maintain confidentiality
Discussion
v  Amplify the voices of underrepresented groups.
v  Even being willing to have the conversation is
HUGE.
v  Be mindful, part of the problem is that speaking up
can feel (and be) dangerous.
Almost Done!
Resources
v  What Works for
Women at Work by
Joan C. Williams &
Rachel Dempsey
v  The Diverse Team by
Ashe Dryden
Remember…
Questions?
@AishaBlake
aisha.g.blake@gmail.com

Creating Safe Space (Aisha Blake)

  • 1.
    Creating a Safe Space EmbracingDiversity in the Workplace
  • 2.
    Hello! A Quick Introductionto This Talk (and Me!)
  • 3.
    Aisha Blake @AishaBlake |aishablake.com •  Front-end web developer •  Teacher of adults and children alike •  Co-organizer of GDI Detroit •  Dog enthusiast •  Coding boot camp curriculum writer
  • 4.
    I live inDetroit.
  • 5.
  • 6.
  • 7.
    We’re not allthat diverse. v  Women hold about 26% of tech jobs. v  The percentage of employees at large tech companies who identify as black rests consistently around 1-2%. v  Only about 3% of people employed in the information industry report having a disability.
  • 8.
    We’re also prettybiased. v  Nearly universal v  Prove it again! v  The “brogrammer” culture
  • 9.
    Second-Generation Bias v  Lackof role models v  Stereotypical career paths and tasks v  Restricted accessibility to networks, mentors, and other forms of professional support v  Cultural expectations lead to assumptions
  • 10.
    But there’s hope! v Recruitment v  Onboarding v  Culture v  Responding to bias
  • 11.
  • 12.
    The Token Hire v A person who is brought into a company dominated by members of a group (or groups) to which they do not belong v  “Look how diverse we are!” v  Set up to fail
  • 13.
    Some More Numbers v Women earn just 12% of computer science degrees. v  GDI Detroit v  Over 100 meetups v  Over 1,700 members v  >50% of students in the first week of Hour of Code were girls
  • 14.
    It’s not allabout numbers. v  More than meeting a quota v  Happier employees = less turnover v  Richer idea generation
  • 15.
    Support Education v  Get‘em young! v  Traditionally underrepresented in college v  Challenge expectations
  • 16.
    Reach out forhelp! v  You might get it wrong. v  That’s okay! v  …But it means you have to try something different. v  Approach underrepresented groups in a way that’s v  Respectful v  Mutually beneficial
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.
  • 24.
    Clarify your process. v Technical skills v  What do I need to be able to do? v  Company Processes v  What are our values? v  What does the average workflow look like? v  Personal Development v  How are we working towards my professional goals? v  Where do I fit on the team?
  • 25.
    Write a CoC. 1. Do your research and look at examples. 2.  Get input from HR. 3.  Get (anonymous) input from the team. 4.  Form a committee to actually draft the document. 5.  Get more input and refactor. 6.  Try it on for size!
  • 26.
    Be consistent. v  Birdsof a feather flock together, right? v  Relying on social ties for information can result in new employees feeling (and being) less productive. v  A consistent onboarding process helps ensure a level playing field.
  • 27.
  • 28.
  • 29.
    Exercise! 1.  Pair upwith someone close by. 2.  For 30 seconds, one person will speak and the other will listen while maintaining steady eye contact, but not necessarily trying to focus on the speaker’s words. •  (Try to speak softly so that everyone can hear their partner!) 3.  When I call time, switch roles. Now the speaker will listen and vice versa.
  • 30.
    What just happened? v Was it difficult to avoid focusing on the speaker’s words? v  Why might that be (or not)? v  As the speaker, how did knowing the other person wasn’t really paying attention affect you? v  Did it have any bearing on what you chose to say? v  Did you feel any discomfort? v  How can we apply this experience to interactions in the workplace?
  • 31.
    Feedback v  “You’re doingit wrong. Fix it.” is not helpful. v  Be specific about what you DO want. v  Avoid unnecessary questions.
  • 32.
    Goal Setting v  Eachindividual should be working towards SMART career goals. v  Consider establishing formal goal setting sessions with a mentor or manager on a quarterly basis. v  These are goals, not assignments.
  • 33.
    One-on-Ones v  Weekly orbiweekly check-ins with a manager or mentor. v  These sessions can be used to determine how a team member is doing and what direction to go from there. v  Possible discussion points: v  What sorts of roles would you like to take on? v  Do you feel connected to the team and the industry? v  What skills do you want to improve? v  How would you describe your current role on the team?
  • 34.
    Responding to Bias Howcan we move forward when things don’t go according to plan?
  • 35.
    Pulse Check v  Who’son board with the company culture? v  Who does it benefit and who does it ostracize? v  Is anyone currently experiencing bias in the workplace? v  What are metrics you can use to measure equity?
  • 36.
    Consistency! v  Look backat the documents that everyone has previously agreed upon and follow those. v  We tend to stay away from things that are hard and/ or uncomfortable. v  This doesn’t help and it’s not sustainable. v  Design a system ahead of time.
  • 37.
    Non-Retaliation v  Policy shouldbe clearly outlined and accessible v  Whenever possible, maintain confidentiality
  • 38.
    Discussion v  Amplify thevoices of underrepresented groups. v  Even being willing to have the conversation is HUGE. v  Be mindful, part of the problem is that speaking up can feel (and be) dangerous.
  • 39.
  • 40.
    Resources v  What Worksfor Women at Work by Joan C. Williams & Rachel Dempsey v  The Diverse Team by Ashe Dryden
  • 41.
  • 42.