This document discusses decision-making, policy-making, and policy analysis. It defines decision-making as making a rationally calculated choice between two or more alternatives. Policy is defined as a set of interrelated decisions by actors concerning goals and means of achieving them. Policy-making is a complex process with three stages: formulation by identifying problems, developing alternatives, and selecting the best; implementation by considering policy content, resources, clients, and environment; and evaluation to determine if objectives are achieved. Policy analysis examines potential impact before formulation and seeks to answer questions about the policy, its determination, alternatives, effectiveness, success or failure, and potential improvements.