Presentation at Exor Knowledge Days, 2010
Realising the benefits of mobile working in highways maintenance requires process changes more than technology. This presentation explores some of the challenges and opportunities.
More on Exor at http://www.exorcorp.com
A creative solution for recruiting, vetting and training job candidates. Our system is a cutting edge, highly creative method to recruit the best candidates then train them on an exact digital clone of your work environment. We submit a file for each candidates which contains, their resume, background check report, and video files of their initial interview, a computer software skill assessment and clips of their ongoing training.
Our educators train prospects one-on-one in our lab environment while we also provide candidates with VPN access for off-hours training from their homes. SAS totally prepares your new staff presenting them only when they have completely mastered their job functions.
Throughout the process they are our, not your, employee. Prospects weeded out early on, never hit your HR books. We assume the responsibility and costs so our clients reap the benefits.
Case study A Wrate Engineering gets organized with MRPeasyMRPeasy
Looking for a user-friendly and affordable manufacturing ERP system, the precision engineers of A Wrate Engineering managed to implement MRPeasy without any external help.
In an IT context companies struggling to increase profits and often view IT as a necessary evil: one that consumes resources rather contributes to the bottom line. These organizations often don’t see value in data collection analysis or benchmarking either. However, IT can be a significant contributor when IT decisions are made after measuring and estimating both cost and return. IT data collection analysis and benchmarking continue to improve the cost of IT systems and help make decisions regarding where to spend money to stop the bleeding. As such, repeatable processes for estimating cost, schedule and risk will be addressed along with the “iron triangle” of software. The Iron Triangle looks at issues of cost, schedule, scope and quality and helps determine what must give when client increases scope, reduces schedule or reduces budget.
Additionally this presentation will address the risk adjusted Total Cost of Ownership and return an IT investment along with its consistency with long-range investment and business strategy of an organization measured against risk and key technical and performance parameters and technical debt.Finally, since this presentation will address the overriding business concerns: how much value does this software contribute to the business and is the best place to spend the money. (IT Confidence 2013, Rio de Janeiro (Brazil))
The impact of COVID-19 has seen a growing shift towards businesses bringing their payroll in-house to save money. Read the many benefits of managing your payroll in-house, including practical advice on how to implement it.
Presentation at Exor Knowledge Days, 2010
Realising the benefits of mobile working in highways maintenance requires process changes more than technology. This presentation explores some of the challenges and opportunities.
More on Exor at http://www.exorcorp.com
A creative solution for recruiting, vetting and training job candidates. Our system is a cutting edge, highly creative method to recruit the best candidates then train them on an exact digital clone of your work environment. We submit a file for each candidates which contains, their resume, background check report, and video files of their initial interview, a computer software skill assessment and clips of their ongoing training.
Our educators train prospects one-on-one in our lab environment while we also provide candidates with VPN access for off-hours training from their homes. SAS totally prepares your new staff presenting them only when they have completely mastered their job functions.
Throughout the process they are our, not your, employee. Prospects weeded out early on, never hit your HR books. We assume the responsibility and costs so our clients reap the benefits.
Case study A Wrate Engineering gets organized with MRPeasyMRPeasy
Looking for a user-friendly and affordable manufacturing ERP system, the precision engineers of A Wrate Engineering managed to implement MRPeasy without any external help.
In an IT context companies struggling to increase profits and often view IT as a necessary evil: one that consumes resources rather contributes to the bottom line. These organizations often don’t see value in data collection analysis or benchmarking either. However, IT can be a significant contributor when IT decisions are made after measuring and estimating both cost and return. IT data collection analysis and benchmarking continue to improve the cost of IT systems and help make decisions regarding where to spend money to stop the bleeding. As such, repeatable processes for estimating cost, schedule and risk will be addressed along with the “iron triangle” of software. The Iron Triangle looks at issues of cost, schedule, scope and quality and helps determine what must give when client increases scope, reduces schedule or reduces budget.
Additionally this presentation will address the risk adjusted Total Cost of Ownership and return an IT investment along with its consistency with long-range investment and business strategy of an organization measured against risk and key technical and performance parameters and technical debt.Finally, since this presentation will address the overriding business concerns: how much value does this software contribute to the business and is the best place to spend the money. (IT Confidence 2013, Rio de Janeiro (Brazil))
The impact of COVID-19 has seen a growing shift towards businesses bringing their payroll in-house to save money. Read the many benefits of managing your payroll in-house, including practical advice on how to implement it.
Traditional outsourcing lacks the flexibility and agility today’s organizations require to obtain data-driven business intelligence that provides a clear, comprehensive view of their operations. Cloudsourcing is a newer, more nimble model that has emerged to fill the gap. This whitepaper, authored by industry-leading experts at OneSource Virtual, explores opportunities available through cloudsourcing and Software as a Service (SaaS).
See what customers from all industries had to say about productivity, software integration, records management and business process automation at the Empower 2015 conference.
What’s your score? Using XLAs to quantify service experiencenexthink
Providing a superior digital employee experience increases productivity, boosts morale, and delivers business value from IT investments. Organisations that fail to deliver; risk productive and financial cost to the business—for example the average UK worker loses over two weeks a year due to technology trouble.
So what are the steps required to build a comprehensive view of your IT experience quality and enable a pro-active, continuous improvement path? This session explores approaches and real examples proven to effectively measure, manage, and benchmark IT experience from a business perspective to align with the guiding principles of ITIL 4, in order to help shift from traditionally IT-focussed SLAs to metrics that more fully encompass end-users.
Top 10 Tips for a Successful HCM Cloud Implementation - James King, Oracle & ...Cedar Consulting
Cedar Consulting Head of Cloud Solutions, Duncan Davies and Oracle’s HCM Expert James King will discuss the some of the keys area to consider when planning an implementation in
the Cloud.
Kofax Connect: Making the First Mile of Business SmarterKofax
With the explosive growth of mobile devices, today's customers desire rapid response from the companies they do business with from the first moments of engagement. This presentation discusses how you can leverage mobile technology during these initial interactions – the First Mile – to gain competitive advantage, streamline business processes, and improve customer response time.
Document Capture in the Evolving Mobile WorkforceJoel Oleson
Discuss the top industry challenges and key solutions to enterprise content management (ECM). We’ll dig into difficulties and provide new solutions with document capture/scanning and OCR directly in SharePoint and Office 365. After discussing industry challenges, announcements and best practices, we’ll dive into a mobile app that will address common ECM challenges. The timeliness of solutions that address changes to business processes based on the evolving mobile workforce make this one webinar you do not want to miss!
Phil Green - We're migrating to the cloud - Who needs service managementitSMF UK
This presentation explored the importance of service
management in the cloud and explore what is needed to build an operating model for the governance, assurance, and day to day operation of cloud services.
Conducted at the end of 2014, the survey examined cloud computing adoption among ODCA member companies and revealed a current preference for internal cloud solutions. It also noted a growing interest in software-defined networking and hybrid cloud, suggesting that companies will look to solutions that blend public and internal resources over the next few years.
Soaring Eagle Consulting has been assisting clients of all sizes and geographies maximize database performance for their organizations for more than 14 years.
Fragile to agile in 24 months: Doing "IT" differently at the NHSnexthink
NHS East & North Hertfordshire CCG overview the steps that took their IT infrastructure from 'fragile' to 'agile', including: a share services approach, hybrid private cloud, robotic process automation, and Nexthink's solutions.
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
Traditional outsourcing lacks the flexibility and agility today’s organizations require to obtain data-driven business intelligence that provides a clear, comprehensive view of their operations. Cloudsourcing is a newer, more nimble model that has emerged to fill the gap. This whitepaper, authored by industry-leading experts at OneSource Virtual, explores opportunities available through cloudsourcing and Software as a Service (SaaS).
See what customers from all industries had to say about productivity, software integration, records management and business process automation at the Empower 2015 conference.
What’s your score? Using XLAs to quantify service experiencenexthink
Providing a superior digital employee experience increases productivity, boosts morale, and delivers business value from IT investments. Organisations that fail to deliver; risk productive and financial cost to the business—for example the average UK worker loses over two weeks a year due to technology trouble.
So what are the steps required to build a comprehensive view of your IT experience quality and enable a pro-active, continuous improvement path? This session explores approaches and real examples proven to effectively measure, manage, and benchmark IT experience from a business perspective to align with the guiding principles of ITIL 4, in order to help shift from traditionally IT-focussed SLAs to metrics that more fully encompass end-users.
Top 10 Tips for a Successful HCM Cloud Implementation - James King, Oracle & ...Cedar Consulting
Cedar Consulting Head of Cloud Solutions, Duncan Davies and Oracle’s HCM Expert James King will discuss the some of the keys area to consider when planning an implementation in
the Cloud.
Kofax Connect: Making the First Mile of Business SmarterKofax
With the explosive growth of mobile devices, today's customers desire rapid response from the companies they do business with from the first moments of engagement. This presentation discusses how you can leverage mobile technology during these initial interactions – the First Mile – to gain competitive advantage, streamline business processes, and improve customer response time.
Document Capture in the Evolving Mobile WorkforceJoel Oleson
Discuss the top industry challenges and key solutions to enterprise content management (ECM). We’ll dig into difficulties and provide new solutions with document capture/scanning and OCR directly in SharePoint and Office 365. After discussing industry challenges, announcements and best practices, we’ll dive into a mobile app that will address common ECM challenges. The timeliness of solutions that address changes to business processes based on the evolving mobile workforce make this one webinar you do not want to miss!
Phil Green - We're migrating to the cloud - Who needs service managementitSMF UK
This presentation explored the importance of service
management in the cloud and explore what is needed to build an operating model for the governance, assurance, and day to day operation of cloud services.
Conducted at the end of 2014, the survey examined cloud computing adoption among ODCA member companies and revealed a current preference for internal cloud solutions. It also noted a growing interest in software-defined networking and hybrid cloud, suggesting that companies will look to solutions that blend public and internal resources over the next few years.
Soaring Eagle Consulting has been assisting clients of all sizes and geographies maximize database performance for their organizations for more than 14 years.
Fragile to agile in 24 months: Doing "IT" differently at the NHSnexthink
NHS East & North Hertfordshire CCG overview the steps that took their IT infrastructure from 'fragile' to 'agile', including: a share services approach, hybrid private cloud, robotic process automation, and Nexthink's solutions.
How to Empower Your Clinician with Automated Self-Service TechnologyRES
There are few things more frustrating for clinicians than being logged in a queue to speak to an IT professional on the service desk. Wouldn’t it be great if they could be more self-sufficient?
This can be achieved with the consolidation of IT into a cohesive framework. One that is capable of automating and orchestrating the majority of trivial and mundane tasks currently driving the service desk meltdown.
Talking about topics like gender, race, sexual orientation, and class can raise anxiety for many people, and yet we must have the conversation in our schools and our lives in order to be more inclusive and change the world for the better. What are the fears and common pitfalls that keep us from broaching courageous conversations? Gain practical skills for responding to hurtful experiences and facilitating courageous conversations.
O Supremo Tribunal Federal negou recurso do ex-prefeito de Vidal Ramos Heinz Stoltemberg e de sua esposa, Ilca Leonor Stoltemberg, processados pelo Ministério Público de Santa Catarina (MPSC) por ato de improbidade administrativa.
Labor Finders Automates Employment Applications and Onboarding with Process D...BP Logix
“We have a number of processes that can benefit from being automated by Process Director. There are too many of them to think of at the moment however automating them will help us to be more agile, efficient and in compliance.”
A wealth management leader improves cycle time by more than 90 percent.Fuji Xerox Singapore
Transforming the New Account Opening Process.
“We developed a series of recommendations for a standardized solution that would decrease cycle times, lower operational costs, reduce error rates and improve the quality of the new client experience throughout the U.S. office network."
Forrester Guidance on DTM for Procurement FINALDocuSign
This one-page brief highlights the most pertinent information for Procurement Organizations from a 2015 Forrester Consulting Study.
The DocuSign-commissioned study explores the quickly emerging realm of Digital Transaction Management (DTM). Some 400 business leaders across the planet were surveyed about their own document-intensive processes and how they select and manage technologies. It also covers what they see as the biggest risks of not evolving.
To read the entire study “Digital Transforms The Game of Business: Digital Transaction Management Emerging as Key Solution.” go here: http://dtm.docusign.com/forrester?jumpid=slideshare-forrester-52015
CanopyHR offers employment life cycle solutions to meet your business needs. With the most comprehensive Human Resource Management System in the mid market today, backed by industry experts and professionals, CanopyHR can help you manage your most important assets - "Your Employees!"
Getting started on an intranet software deployment project can be a confusing and daunting task. But don‘t worry, we are going to address common issues and all of the questions you may have and explain the most important factors to make your intranet a success.
Nearshore software development a guideEfrogPtyLtd1
Do you desire to get your firm extra active and also more qualified at finishing outlines? Then, Proceed with your reading to learn about nearshore software development and also how it helps you.
We help legal firms cut operating costs, speed up work processes, meet deadlines, be environmentally responsible and accommodate a better work life balance.
n this guide, we cover some quick tips to help your agency run faster and smarter, keeping you a cut above the rest. The details of daily agency workflow can become simultaneously tedious and overwhelming.
How a Widely Distributed Dental Firm Protects Sensitive Data While Making It ...Dana Gardner
Transcript of a discussion on how a rapidly growing dental services company combined hyperconverged infrastructure with advanced security products to efficiently gain data availability, privacy, and security.
1. Clark, Toop & Taylor uses Winscribe to meet customer
deadlines and improve turnaround times by 25%
• 25% faster turnaround time
• Improved user adoption
• Significant cost savings
• Improved reporting
• Less need for IT support
• Improved client
responsiveness
• One integrated system
across four different offices
• Fee-earners now productive
while on the move thanks
to iPhone dictation app
Clark Toop & Taylor (CTT) is an Australian
law firm, with offices located in West
Melbourne, Williamstown, Geelong and
Preston. The company currently employs a
total of 40 full time staff members.
As one of the most successful personal
injury law firms in Victoria, Australia, CTT
specialises in compensation law with practice areas covering medical negligence,
workplace accidents, injuries and diseases and road accidents. CTT pride
themselves on their customer service, with all lawyers and legal assistants being
actively involved in every case to ensure the best results for clients.
BENEFITS
Winscribe Dictation Case Study: Legal Industry
Before making the switch to Winscribe
Dictation software, CTT was using an
alternative Digital Dictation Transcrip-
tion Module Software to manage the
company’s dictation work. The old
system was originally implemented to
improve firm-wide efficiency, however
the software lacked reporting capabili-
ties, was difficult to use, and limited file
share to six folders. As a consequence,
CTT experienced an underutilisation of
resources, time consuming processes
and slower turnaround times that had
a direct impact on their level of cus-
tomer service.
As CTT’s Technology Officer Brad Shan-
non describes: “Our old system was
digital, but the complexity and limita-
tions of the software meant that I still
had to manually manage workflows in
the office, resulting in delays of up to
24 hours. Due to poor training and a
lack of software support, implementa-
tion of the original software was not
supported by the typists, and I would
have to manually shift work around up
to five times a day.”
As the company expanded into 4 sepa-
rate offices in 2010, and with iPhones
being rolled out across the company,
CTT had to search for a more flexible
solution that could assist with man-
aging remote typists and outsourced
transcription. “We were looking for a
solution that could help us to better
manage and monitor dictation work,
whilst also giving our authors the
flexibility to dictate whilst moving
across four offices” says Brad.
The Customer
The Challenge
“The reporting functionality
is brilliant! Within a matter
of minutes you can access
what the legal assistants in
remote offices are working
on and distribute work to
offices that have lighter
workloads.”
Brad Shannon
Technology Officer
Clark, Toop & Taylor
2. Winscribe Dictation Case Study: Legal Industry
www.winscribe.com
Winscribe is a registered trademark of
Winscribe Inc. All other trademarks are
the property of their respective owners.
sales@winscribe.com
Since Winscribe has been implemented,
the problems that the firm were faced
with have been dramatically improved.
25% decrease in turnaround time
Due to the level of client uncertainty
that exists in Compensation Law, the
company philosophy is to encourage
every legal assistant to spend extra time
to understand their customers, so that
legal assistants can directly assist clients
in the event that the lawyer is on site.
This requirement, in addition to poor
dictation workflow management, has in
the past led to slower turnaround times
and missed deadlines. Since installing
Winscribe, the overall turnaround time at
CTT has decreased by 25%. “In the past,
the default job turnaround time was four
days, but after installing Winscribe, the
overall turnaround time has decreased
by 24 hours,” says Brad.
Improved Productivity
With Winscribe providing a user friendly
system for both authors and typists,
The Results
from a productivity perspective there
has been a marked increase in terms of
completed documents being delivered
to clients in a timely manner. “Since
Winscribe was introduced, it has
been easier to drive authors to do
more dictation. At least two out of
four authors who were previously low
end users have now become high end
users,” says Brad. According to company
reports provided by CTT, there has been
an average 9% increase in dictated
jobs, and 8% increase in completed
typist jobs.
Greater visibility and ease of
management
The significant time and effort spent
by Brad Shannon, CTT’s Technology
Officer, on maintaining and supporting
the workflows within the office has
significantly reduced after installing
Winscribe. “From a job management
perspective, work can now be
redistributed and completed on time
because there are options to set a finish
or required by date.”
Once the need for a new system was
identified, the firm underwent a thorough
period of research to compare Winscribe
Dictation to alternatives on the market.
Winscribe’s attractive pricing model, the
ease of implementation, and flexibility of
the software to integrate with existing
hardware and systems were deciding
factors for CTT to go with Winscribe
Dictation.
During the pilot period, Winscribe
worked to test and identify the most
optimal workflow configuration which
would act as a basis for the full roll
out firm-wide. Brad commends the
level of local support given to CTT:
The Solution
“Winscribe’s support team did a great
job, and were great to work with. The
training for the software was great,
with no real complaints. Our recent
software upgrade was also seamlessly
straightforward and supported with the
relevant documentation.”
Since the installation of Winscribe
software, authors are given the
flexibility to dictate to a device of
their choice, in this case, hand-held
Olympus DS5000 recorders or iPhone
mobile devices. Dictated work is being
uploaded to the Winscribe system
where work is routed to the appropriate
typist within transcriptionist pools.
The Reporting & Monitoring
functionalities have also been heavily
used, to enable the Practice Manager
Peter Sheppard, and the HR Coordinator
Louise Coad to manage the amount of
work that each office is producing.
Brad believes that the reporting
functionality has been very beneficial
to the Head Office in managing the
remote typists within the organisation:
“The reporting functionality is brilliant!
Within a matter of minutes you can
access what the legal assistants in
remote offices are working on and
distribute work to offices that have
lighter workloads.”
The Winscribe reporting functionality
and performance reviews aid the HR
Manager in decision making when it
comes to effectively distributing work
to typists so that workloads are even
– resulting in cost savings and happier
staff members. “The quality of reports is
excellent, with only some minor issues
when we first installed the software,
but these were resolved straight away”
says Brad .
Greater staff flexibility
The Winscribe system has allowed staff
members to become more mobile as
they can dictate while out of the office.
Brad Shannon describes the iPhone
applications as a brilliant cost saver:
“The iPhone application is really user
friendly, with all authors enjoying the
flexibility of dictating whilst on the
move between the four offices. The firm
has also enjoyed significant cost savings
as dictation work can be completed
without the need to purchase additional
hardware, like speech mikes.”