William Strydom's DC Scrum User Group presentation from 11/20/17 on Servant Leadership.

1. Servant Leadership

2. Introductions
William Strydom
Principal & Founder TEAL Transformation
William is an Agile Coach at TEAL
Transformation. He is a faculty member
at TeamCatapult.
He is currently focusing on leadership
and agile coaching.
He has over 10 years of Agile experience
and more than 25 years of IT experience.

3. Servant Leadership
What is Servant Leadership?

4. Servant Leadership

5. Servant Leadership

6. The Essence
“Servant leadership is a philosophy
and set of practices that enriches
the lives of individuals, builds better
organizations and ultimately creates
a more just and caring world.”
- The Center for Servant Leadership
https://www.greenleaf.org/

7. Why?
“The Scrum Master is a
servant-leader for the
Scrum Team.”
- extract from the Scrum Guide™
http://www.scrumguides.org/

8. Characteristics
Robert K. Greenleaf’s characteristics of the
servant leader are:
- Listening - Empathy
- Healing - Awareness
- Persuasion - Conceptualization
- Foresight - Stewardship
- Commitment to the Growth of People
- Building community

9. Characteristics
Listening and Empathy

10. Characteristics
Healing and Awareness

11. Characteristics
Persuasion, Conceptualization
and Foresight

12. Characteristics
Stewardship and Commitment
to the Growth of People

13. Characteristics
Building community

14. Servant Leaders

15. Servant Leaders

16. Situations
In what situations would
servant leadership serve your
teams best?

17. Role Model
Be the change you want to
see in others!

18. Build your model
Keep Change
Invent Discard

19. Accountability
What will you do?
When will you do it by?
How will your partner know you have done it?

20. Resources
The Servant as Leader by Robert K. Greenleaf
https://www.greenleaf.org/products-page/the-servant-as-leader/
Books:
• Servant leadership: A journey into the nature of legitimate
power and greatness by Robert K. Greenleaf
• The Journey to the East by Herman Hesse
Center for Servant Leadership
https://www.greenleaf.org/
Movies:
• Invictus (2009)
• Gandhi (1982)

21. Q&A
Any additional questions?

22. Thank You
Please stay in touch
Connect with me on LinkedIn
https://www.linkedin.com/in/williamstrydom/