1. DON BESON
642 NORTHWESTERN PLACE EMAIL: dbeson@cox.net
WOODLAND PARK, CO 80863 MOBILE:
719-963-6509
INFORMATION TECHNOLOGY MANAGEMENT – PERSONNEL AND PROJECT MANAGEMENT,
CAPITAL/STRATEGIC PLANNING, BUSINESS DEVELOPMENT, AND QUALITY ASSURANCE
I am an experienced leader of personnel and teams spanning a breadth of product and service based industries. My aptitude
is one of organizing teams and providing leadership to drive performance improvement. Through my “leadership by
example” and coaching of employees, I assist projects, programs, and personnel in developing to their maximum potential. I
invite you to visit my Professional Profile at: http://www.linkedin.com/in/donbeson
EXPERIENCE AT A GLANCE
Business/Project Management Leadership / Management Product-based Technology
• Project management on developing a • Managed staff of 40 cross-site • Compaq Computer Corp.
world-class SAN Customer Center o Computer storage HW/SW
• Professionally trained facilitator
• PM for capital acquisitions and o Virtualization software development
facilities • Polished public speaker
• Hewlett Packard
• PM management for customer • Direct report and matrix
o Storage Area Networks
software development and test management
o Windows application development
• PM for system integration hardware, • Disaster Recovery team leadership
• Progressive Insurance
software, and test applications • Team leadership in QA and Test o Field agent software qualification
• Windows Level 2 customer support • P&L, fiscal budget, capital o Disaster recovery
and business escalation team planning • Martin Marietta Aerospace
• Customer escalation and resolution • Performance appraisals, career o Defense Systems classified programs
• Presentations to business leaders development, conflict resolution o Capital and Strategic Planning
• Liaison between engineering, test, • Coaching, training, facilitating, and o Business Development
management, and customers directing actions of others o Preemptive facilities and
• New business proposal team lead infrastructure
• Hiring, recruiting, and training
RECOGNIZED ACCOMPLISHMENTS
Leadership & Team Building: Accomplished senior manager with over twenty years of successful, progressive level positions in
the Program Management Office, Department Management, Personnel Management, Quality Assurance and Test, Project
Management, Business Management, and Disaster Recovery. I have managed both personnel and projects within multiple business
areas including Capital Planning, Finance, Business Development, Quality Assurance, Sales and Customer Services. I have helped
set the direction of business decisions and hired / coached employees to achieve their maximum potential. My diverse work history
has allowed me to effectively interface with executive personnel, middle managers, support staffs, and clientele from a variety of
industries and internal department units. Formal training in Advanced Leadership, Managing Today’s Workforce, MRP II,
Facilitation Techniques, Interviewing and Hiring, Project Management, Six Sigma, and PMP (in process)
Information Technology Skills: Experienced in business process and procedure development, capacity planning, and quality
procedure development; Test plan and test flow development in agile and waterfall environments; Contract management, vendor
interface and selection, project planning and execution; Risk mitigation, activity sequencing, and project life cycles.
Business Development and Management Skills: Long range, strategic, and capital planning; Business attraction, development,
retention, and management; Public speaking, group facilitation, classroom training, and college recruiting; Change management,
conflict resolution, coaching, and career development; HR functions, performance appraisals, interview and assessment, and
interview screening; Customer deal exceptions, sales and services, marketing and communication, product delivery sequencing.
EXPERIENCE HIGHLIGHTS
DIRECTOR – SALES AND CUSTOMER SERVICE – Shelby Automobiles Inc.
MANAGER – Personnel and Department
• INFORMATION TECHNOLOGY AND QUALITY ASSURANCE – Progressive Insurance, Hewlett Packard
• SOFTWARE ENGINEERING, TEST AND INTEGRATION– Hewlett Packard
• INFORMATON SYSTEMS – Martin Marietta Aerospace, Progressive Insurance.
• FINANCE AND ANALYSIS – Martin Marietta Data Systems
• BUSINESS RETENTION AND EXPANSION – State of Arizona, Department of Commerce
PROGRAM / PROJECT MANAGER – Compaq Computer, Hewlett Packard, Martin Marietta Aerospace
NEW BUSINESS DEVELOPMENT – State of Arizona, Martin Marietta Aerospace
FACILITIES AND INFRASTRUCTURE – Martin Marietta, Compaq, Hewlett Packard
EXECUTIVE DIRECTOR – Verde Valley Regional Economic Development Council
FORMAL EDUCATION
MASTERS OF SCIENCE IN MANAGEMENT – Regis University, Denver, CO

2. PAGE 2
BACHELOR OF SCIENCE IN BUSINESS ADMINISTRATION – Regis University, Denver, CO
ADVANCED LEADERSHIP – Dale Carnegie Institute, Colorado Springs, CO
DON BESON, 719-963-6509 Page 2
WORK HISTORY
Shelby Automobiles Inc. 2008-2009
Director, Sales and Customer Service
This was an opportunity of a lifetime to be in the senior staff of the world’s most notable automobile legend. With the downturn of
our economy and it’s affect on Ford Motor Company, my career in the industry was abruptly ended. However, I had the
opportunity to direct a staff of Sales and Customer Service professionals in executing the companies product delivery programs,
customer outreach initiatives, marketing strategies, warranty returns, and VIP product delivery programs. Once again, I was faced
with a staff that was in need of management and leadership thorough example. I drew from my business development skills to
facilitate team meetings and individual coaching sessions to realign the department’s goals and objectives with the direction of the
business. My focus was to increase the face-to-face customer interaction, enhance internal and external communication, and
provide conflict resolution whereby bolstering the image of the business and brand loyalty. My additional responsibilities included
developing new product offerings, designing a product deliverable quality assurance program, and participating in our nation-wide
special events.
Progressive Causality Insurance Company 2006-2008
Manager, Information Technology and Quality Assurance
When Progressive opened its Colorado Springs operation, it needed an IT manager with both personnel/department management
experience and a QA background. It required someone with not only a technical background, but a strong communicator with
leadership and interpersonal relationship skills. I was hired to manage a staff of quality assurance analysis to qualify client based
and field agent software products. My staff was originally was split between Ohio and Colorado which demanded continuous travel
and teambuilding efforts. I performed the array of duties associated with budget, metrics, interviewing, hiring, training, and career
development for my staff. My personnel selection involvement was extended into participating on the college recruiting committee
and helping define the programs charter. This was followed by attending the career fairs and participating with other departments
in their interviewing process. Additional responsibilities to my department management were to perform project resource
allocation relative to the software build and release process. Exposed to both waterfall and agile development environments, I
integrated my team into the systems development life cycle of product development. This required me to review project work
breakdown structures for resource allocation and assign personnel as appropriate. Ancillary to my duties was to manage the
processes and test procedures surrounding disaster recovery of critical business data and insure continued business operations in
case of a disaster. My team was successful in migrating the disaster recovery responsibilities from Cleveland to the newly-built
data center in Colorado Springs. I performed extensive cross-site communication and coordination with a variety of IT departments
and disciplines which again showed my skills in effectively working across multiple organizational lines.
Hewlett Packard / Compaq Computer Corporation 2000 - 2005
Manager, Program Management and Quality Assurance - System Integration Test
Program/Project Management:
Originally hired to program manage the building of Compaq’s world-class customer center, I move into several other project
management activities. I was responsible for managing customer facing projects dealing with both hardware and software
development in the Storage Area Network product lines. While collaborating with outside agencies and subcontractors, I built and
led my teams in delivering multiple full life cycle projects including 150,000 sq. ft. of office and lab space and multiple software
release projects. This is where I received my training and experience in Six Sigma and Systems Development Life Cycle
development.
Engineering Test Manager:
After establishing myself as a Program Manager, I was asked to move into department and personnel management within the
Quality Assurance and System Verification and Test area. I managed 40+ staff members and 30,000 sq.ft. of laboratory space to
qualify storage array products and their associated hardware architecture. I again used my project management experience in
developing test processes, budgets, equipment resource planning, risk and dependencies analysis, test automation tools, and
facilities infrastructure planning. Additional responsibilities included leading a Level 2 customer escalation team for conflict
resolution and to deliver on our customer commitments.

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DON BESON, 719-963-6509 Page 3
WORK HISTORY (continued)
Verde Valley Regional Economic Development Council (VVREDC) 1996 - 2000
Executive Director, Regional Economic Development
Due to my extensive business development experience, I was hired to run a 501c3 regional organization spanning 5 communities in
Arizona. As a trained facilitator I applied my skills in working with businesses, community leaders, citizen groups, and state/local
government agencies to help them improve their organizational efficiency, build teamwork, motivate personnel, and improve their
overall organizational performance. I relied on my public speaking and interpersonal communication experience to deliver
presentations and workshops weekly to local and state groups, business leaders, and new client prospects. I spoke regularly at
county commissioner meetings, town councils, and Chamber of Commerce board meetings. In addition, I designed the
organizations marketing and sales material including graphics, text, and visuals. My responsibilities also included all back-office
operations, budgets, hiring, training, coaching, and board meeting preparations. In total, my client and organization benefits
included; increased revenue generation, streamlined operations, employee retention, and increased customer satisfaction.
State of Arizona Department of Commerce
Program Manager, Business Retention and Expansion 1993 - 1996
I started with the State as a Business Counselor in their new business development area. I would coach new business owners on the
dynamics of starting and expanding their business. My communication skills and ability to work effectively with people of all
walks of life were soon recognized and I was promoted to manager of their Business Retention and Expansion department. I was
asked to design and execute a new approach to economic development for rural Arizona and act as a Program Manager for the
State. I built and disseminated a state-wide questionnaire whereby soliciting input from a variety of agencies. This research acted
as my catalyst for my economic development thesis at the University of Oklahoma. I also bolstered my skills by obtaining a formal
education in facilitation and public speaking. Once I was prepared to roll out my program, I delivered numerous team building
retreats and consulted with 300+ clients towards achieving their organizational restructure and strategic goals. After tabulating the
metrics, I presented “best practices” methodologies at 16 community, 8 State, and 2 National conferences including 2 key-note
presentations. It was with this position where I received professional training in group facilitation and organizational development
seminars. It was because of my work that Compaq Computer Corporation recruited me into their Program Management department
later in my career.
Martin Marietta Corporation - Denver Astronautics Division
Chief, Capital Planning & Facilities Support 1990 - 1992
Manager, Business Management & Information Systems 1988 - 1990
Manager, Property Finance and Analysis 1986 – 1988
Capital Planner and New Business Proposals 1982 – 1986
Quality Assurance Specialist 1980 – 1982
I began my Fortune 500 company career at MMC as well as earning my Masters of Science in Management. I methodically moved
through the promotional ranks and found my niche in capital and strategic planning. My abilities to identified and analyzed the
facilities, computer information systems, and equipment requirements place me in charge of a $4 to $7 million dollar annual capital
plan. In addition, I assisted the business in formulating the company’s 5-year strategic plan for preemptive facilities and business
development expenditures. At the conclusion of my Masters program, I moved into department and personnel management where I
managed a 26 person matrix organization and a 5 person direct report department. My responsibilities included project management
for space planning and resource allocations of 900,000 sq.ft. of office and laboratory facilities. I also supported the facilities
project management functions for new business proposal teams in constructing request for proposals (RFP) and statement of work
(SOW) on multi-million dollar government and private industry contracts.