Highly accomplished Management Professional with over 15 years experience directing organizational staff, software development, system design, and change initiatives. Cohesive team builder and leader with demonstrated success in identifying and cultivating top talent. Proven ability to train and lead cross-functional onsite and global teams. Consistent record of motivating teams of both direct and indirect reports to ensure corporate objectives and tight delivery deadlines were met and exceeded.
Surjit's Resume - Manager Customer Experience & Process ExcellenceSurjit Saggu
Lead Customer Experience department to focus on all customer touch points which would help business to improve. This is done by audits and process re-engineering or cutinuous improvement in the process
Surjit's Resume - Manager Customer Experience & Process ExcellenceSurjit Saggu
Lead Customer Experience department to focus on all customer touch points which would help business to improve. This is done by audits and process re-engineering or cutinuous improvement in the process
In this file, you can ref interview thank you letter materials for project management officer position such as project management officer interview thank you letter samples, interview thank you letter tips, project management officer interview questions, project management officer resumes, project management officer cover letter …
In this file, you can ref resume materials for pmo coordinator such as pmo coordinator resume samples, pmo coordinator resume writing tips, pmo coordinator cover letters, pmo coordinator interview questions with answers…
A well-qualify and expertise IT professional over 20+ years of experiences as a Project Manager, SAP Functional / Solution Architecture area of CRM, SD, IS -Retail (AFS), PI and Mainframe & Java technologies.
Expertise areas presently on CRM-Customer Relationship Management and SD-Sales & Distributions.
A well-qualify and expertise IT professional over 20+ years of experiences as a Project Manager, SAP Functional / Solution Architecture area of CRM, SD, IS -Retail (AFS), PI and Mainframe & Java technologies.
Expertise areas presently on CRM-Customer Relationship Management and SD-Sales & Distributions.
Accomplished Senior Application Development Manager with 20+ years Business Systems Analyst experience developing applications from mainframe to the web. Perceptive assessment and analysis of complex, strategic, business software initiatives with corporate-wide scope. Successful re-engineering of internal and vendor applications to enhance system features / functionality. Solid background in directing design, management, and implementation of software training across multiple sites globally.
In this file, you can ref interview thank you letter materials for project management officer position such as project management officer interview thank you letter samples, interview thank you letter tips, project management officer interview questions, project management officer resumes, project management officer cover letter …
In this file, you can ref resume materials for pmo coordinator such as pmo coordinator resume samples, pmo coordinator resume writing tips, pmo coordinator cover letters, pmo coordinator interview questions with answers…
A well-qualify and expertise IT professional over 20+ years of experiences as a Project Manager, SAP Functional / Solution Architecture area of CRM, SD, IS -Retail (AFS), PI and Mainframe & Java technologies.
Expertise areas presently on CRM-Customer Relationship Management and SD-Sales & Distributions.
A well-qualify and expertise IT professional over 20+ years of experiences as a Project Manager, SAP Functional / Solution Architecture area of CRM, SD, IS -Retail (AFS), PI and Mainframe & Java technologies.
Expertise areas presently on CRM-Customer Relationship Management and SD-Sales & Distributions.
Accomplished Senior Application Development Manager with 20+ years Business Systems Analyst experience developing applications from mainframe to the web. Perceptive assessment and analysis of complex, strategic, business software initiatives with corporate-wide scope. Successful re-engineering of internal and vendor applications to enhance system features / functionality. Solid background in directing design, management, and implementation of software training across multiple sites globally.
Resume for Mark Spohn: Accomplished technical professional with business planning, program management, system administration, and cross-functional resource management experience aimed at maximizing technology in business. Consistently produce quality deliverables launching new technology, enhancing client-vendor relationships, streamlining policies and procedures, and modernizing business models. Independent CMS developer (2008-2012), seeking Social Media opportunities.
Exceptionally well qualified Senior IT Executive with PROVEN TRACK RECORD . Twenty (20) years’ experience, successfully leading programs, practices and business development as large as $60 million. Accustomed to large, complex initiatives, responsible for a hundred plus resources and multi-million dollar budgets. Proven track record of using varied business processes and technologies enabling clients to achieve their overall strategic, tactical goals and business cases. Strong ability to provide valued leadership and build effective, high energy teams needed to support the development of effective, complex global solutions for companies across matrixed management environments
Csharptek tries to excel in delivering Microsoft teams services as we ensure seamless collaboration and communication. Our expertise encompasses setup, customization, and training for leveraging teams' capabilities in enhancing teamwork, productivity, and remote collaboration. benefit from our solutions for efficient meetings, file sharing, and improved connectivity across your organization.
DevOps and Testing slides at DASA ConnectKari Kakkonen
My and Rik Marselis slides at 30.5.2024 DASA Connect conference. We discuss about what is testing, then what is agile testing and finally what is Testing in DevOps. Finally we had lovely workshop with the participants trying to find out different ways to think about quality and testing in different parts of the DevOps infinity loop.
Dev Dives: Train smarter, not harder – active learning and UiPath LLMs for do...UiPathCommunity
💥 Speed, accuracy, and scaling – discover the superpowers of GenAI in action with UiPath Document Understanding and Communications Mining™:
See how to accelerate model training and optimize model performance with active learning
Learn about the latest enhancements to out-of-the-box document processing – with little to no training required
Get an exclusive demo of the new family of UiPath LLMs – GenAI models specialized for processing different types of documents and messages
This is a hands-on session specifically designed for automation developers and AI enthusiasts seeking to enhance their knowledge in leveraging the latest intelligent document processing capabilities offered by UiPath.
Speakers:
👨🏫 Andras Palfi, Senior Product Manager, UiPath
👩🏫 Lenka Dulovicova, Product Program Manager, UiPath
Epistemic Interaction - tuning interfaces to provide information for AI supportAlan Dix
Paper presented at SYNERGY workshop at AVI 2024, Genoa, Italy. 3rd June 2024
https://alandix.com/academic/papers/synergy2024-epistemic/
As machine learning integrates deeper into human-computer interactions, the concept of epistemic interaction emerges, aiming to refine these interactions to enhance system adaptability. This approach encourages minor, intentional adjustments in user behaviour to enrich the data available for system learning. This paper introduces epistemic interaction within the context of human-system communication, illustrating how deliberate interaction design can improve system understanding and adaptation. Through concrete examples, we demonstrate the potential of epistemic interaction to significantly advance human-computer interaction by leveraging intuitive human communication strategies to inform system design and functionality, offering a novel pathway for enriching user-system engagements.
Securing your Kubernetes cluster_ a step-by-step guide to success !KatiaHIMEUR1
Today, after several years of existence, an extremely active community and an ultra-dynamic ecosystem, Kubernetes has established itself as the de facto standard in container orchestration. Thanks to a wide range of managed services, it has never been so easy to set up a ready-to-use Kubernetes cluster.
However, this ease of use means that the subject of security in Kubernetes is often left for later, or even neglected. This exposes companies to significant risks.
In this talk, I'll show you step-by-step how to secure your Kubernetes cluster for greater peace of mind and reliability.
Essentials of Automations: Optimizing FME Workflows with ParametersSafe Software
Are you looking to streamline your workflows and boost your projects’ efficiency? Do you find yourself searching for ways to add flexibility and control over your FME workflows? If so, you’re in the right place.
Join us for an insightful dive into the world of FME parameters, a critical element in optimizing workflow efficiency. This webinar marks the beginning of our three-part “Essentials of Automation” series. This first webinar is designed to equip you with the knowledge and skills to utilize parameters effectively: enhancing the flexibility, maintainability, and user control of your FME projects.
Here’s what you’ll gain:
- Essentials of FME Parameters: Understand the pivotal role of parameters, including Reader/Writer, Transformer, User, and FME Flow categories. Discover how they are the key to unlocking automation and optimization within your workflows.
- Practical Applications in FME Form: Delve into key user parameter types including choice, connections, and file URLs. Allow users to control how a workflow runs, making your workflows more reusable. Learn to import values and deliver the best user experience for your workflows while enhancing accuracy.
- Optimization Strategies in FME Flow: Explore the creation and strategic deployment of parameters in FME Flow, including the use of deployment and geometry parameters, to maximize workflow efficiency.
- Pro Tips for Success: Gain insights on parameterizing connections and leveraging new features like Conditional Visibility for clarity and simplicity.
We’ll wrap up with a glimpse into future webinars, followed by a Q&A session to address your specific questions surrounding this topic.
Don’t miss this opportunity to elevate your FME expertise and drive your projects to new heights of efficiency.
UiPath Test Automation using UiPath Test Suite series, part 3DianaGray10
Welcome to UiPath Test Automation using UiPath Test Suite series part 3. In this session, we will cover desktop automation along with UI automation.
Topics covered:
UI automation Introduction,
UI automation Sample
Desktop automation flow
Pradeep Chinnala, Senior Consultant Automation Developer @WonderBotz and UiPath MVP
Deepak Rai, Automation Practice Lead, Boundaryless Group and UiPath MVP
Connector Corner: Automate dynamic content and events by pushing a buttonDianaGray10
Here is something new! In our next Connector Corner webinar, we will demonstrate how you can use a single workflow to:
Create a campaign using Mailchimp with merge tags/fields
Send an interactive Slack channel message (using buttons)
Have the message received by managers and peers along with a test email for review
But there’s more:
In a second workflow supporting the same use case, you’ll see:
Your campaign sent to target colleagues for approval
If the “Approve” button is clicked, a Jira/Zendesk ticket is created for the marketing design team
But—if the “Reject” button is pushed, colleagues will be alerted via Slack message
Join us to learn more about this new, human-in-the-loop capability, brought to you by Integration Service connectors.
And...
Speakers:
Akshay Agnihotri, Product Manager
Charlie Greenberg, Host
Elevating Tactical DDD Patterns Through Object CalisthenicsDorra BARTAGUIZ
After immersing yourself in the blue book and its red counterpart, attending DDD-focused conferences, and applying tactical patterns, you're left with a crucial question: How do I ensure my design is effective? Tactical patterns within Domain-Driven Design (DDD) serve as guiding principles for creating clear and manageable domain models. However, achieving success with these patterns requires additional guidance. Interestingly, we've observed that a set of constraints initially designed for training purposes remarkably aligns with effective pattern implementation, offering a more ‘mechanical’ approach. Let's explore together how Object Calisthenics can elevate the design of your tactical DDD patterns, offering concrete help for those venturing into DDD for the first time!
Key Trends Shaping the Future of Infrastructure.pdfCheryl Hung
Keynote at DIGIT West Expo, Glasgow on 29 May 2024.
Cheryl Hung, ochery.com
Sr Director, Infrastructure Ecosystem, Arm.
The key trends across hardware, cloud and open-source; exploring how these areas are likely to mature and develop over the short and long-term, and then considering how organisations can position themselves to adapt and thrive.
Kubernetes & AI - Beauty and the Beast !?! @KCD Istanbul 2024Tobias Schneck
As AI technology is pushing into IT I was wondering myself, as an “infrastructure container kubernetes guy”, how get this fancy AI technology get managed from an infrastructure operational view? Is it possible to apply our lovely cloud native principals as well? What benefit’s both technologies could bring to each other?
Let me take this questions and provide you a short journey through existing deployment models and use cases for AI software. On practical examples, we discuss what cloud/on-premise strategy we may need for applying it to our own infrastructure to get it to work from an enterprise perspective. I want to give an overview about infrastructure requirements and technologies, what could be beneficial or limiting your AI use cases in an enterprise environment. An interactive Demo will give you some insides, what approaches I got already working for real.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf91mobiles
91mobiles recently conducted a Smart TV Buyer Insights Survey in which we asked over 3,000 respondents about the TV they own, aspects they look at on a new TV, and their TV buying preferences.
Smart TV Buyer Insights Survey 2024 by 91mobiles.pdf
Joan Kelly Resume Management
1. JOAN C KELLY
Tampa, FL 33610
jckelly1201@yahoo.com
H: 813-663-9634 http://www.linkedin.com/in/joanckelly C: 727-946-0738
Highly accomplished Management Professional with over 15 years experience directing organizational staff,
software development, system design, and change initiatives. Cohesive team builder and leader with
demonstrated success in identifying and cultivating top talent. Proven ability to train and lead cross-functional
onsite and global teams. Consistent record of motivating teams of both direct and indirect reports to ensure
corporate objectives and tight delivery deadlines were met and exceeded.
• Employee Retention & • Executive Presentations • Continuous Process Improvements
Management
• Cross-Functional Team • Team Training & • Project Management
Leadership Development
• Financial Analysis & Reporting • Communication Plans • Major Event Planning &
Coordination
• Budget Management • Operational Support • Records Information &
Management
TECHNICAL SUMMARY
Software Development Web-based applications (internet, intranet, portals)
& Modification Mainframe (Patient Pre-Approval and Physician Reimbursement, PPO)
Vendor Product – SAP Market Planner, Aprimo Market Planner, SharePoint
CA Applications (Estimacs, Planmacs, SuperProject)
Training & Development Skill Matrices, Software Application (SAP, Aprimo, Rhythmyx)
Tool Knowledge SAP Marketing Planner, SAP SRM, Aprimo MRM, SharePoint,
StudioXpress, MS Project, Percussion Web Content Management,
MS Office 2007
PROFESSIONAL EXPERIENCE
CA, Inc. (formerly Computer Associates Int’l), Tampa, FL 1992 – 2009
Software vendor whose products help companies unify and simplify management of their IT environments.
Director* – GCM, Tampa, FL (2007 – 2009)
Supported 20 team members plus 100 indirect team members. Managed the modification of vendor’s marketing
application designed to enable CA staff to move from agency created documents to internally created marketing
materials. Oversaw $11.8M budget across 11 cost centers and 20 staff members; insured budget visibility and
ongoing accuracy of estimated to actual expenditures.
• Enabled vendor to significantly improve their marketing Document Content Management System’s feature /
functionality providing CA user community with the ability to use Word templates and Wizards to internally
create marketing materials generating a potential $250K+ annual savings upon implementation.
• Enhanced team’s efficiency and technical proficiency by managing the delivery of Training for SAP,
SharePoint, and Office 2007 for 20 Global Campaign Marketing team members plus ancillary marketing
organizations.
• Improved application utilization by providing Technical and Operational Support for: SAP, Aprimo, SharePoint,
Office 2007, StudioXpress, and Records & Information Management.
*CA internally renamed these positions as Sr. Marketing Communications Program Manager in September 2008
2. JOAN C KELLY PAGE TWO
Director – GCM, cont’d
• Insured application functionality met CA’s strict internal requirements by conducting documentation review
sessions, creating test plans, and conducting testing.
• Enabled improved campaign management, budgetary visibility and executive reporting capability by creating
and producing monthly, quarterly and annual management reports capturing marketing statistics.
• Facilitated successful use of Aprimo, SAP, SharePoint, and MS Project applications.
Technical Capability: SAP Market Planner (CRM), SAP SRM (Supply Chain), SharePoint, Aprimo, MS Project,
MS Office Suite 2007, Visio, StudioXpress (Marketing Document CMS), Budget Management, Business Systems
Analysis & Design, Software Verification & Validation, Detect and resolve application usage issues
Director – Operations, Islandia, NY & Tampa, FL (2004 – 2007)
Directed 3 Managers responsible for marketing communications, training and advertising production. Oversaw
design, development and delivery of application training to 500 global users in 7 departments. Led business
requirement gathering process across 7 worldwide marketing departments enabling CA to customize vendor
Marketing Resource Management (MRM) application to meet marketing’s evolving business needs. Specifically
requested by senior management to lead this effort.
• Streamlined and targeted staff training through directing creation of a “Marketing Training and Development
Skill Matrix” that provided training based on employee’s marketing role, responsibility and skill level.
• Enabled cross departmental communications that facilitated knowledge sharing and reduced redundant
newsletters and communications by establishing and implementing a marketing Communication Plan.
• Improved application usage worldwide by providing Operational Support to mentor user community.
• Fostered greater staff application usage and buy-in by instituting Marketing Operations Manager Evangelist
team comprised of regional experts who provided local application support and insured worldwide
requirements were incorporated into the software design.
• Insured worldwide requirements were incorporated into system designs by analyzing marketing’s global
business requirements for Aprimo and SAP R3 MRM implementations.
Technical Capability: Aprimo, SAP Market Planner (CRM), Visio, Lean Management Principles, Project
Management, MS Office Suite, Business Systems Analysis & Design, Software Verification & Validation, Detect
and resolve application usage issues
Director – Project 360, Islandia, NY (2003 – 2004)
Led day-to-day operations of 9 Project 360 (P360) Project Managers who directed up to 50 concurrent projects at
a time and were responsible for insuring CA’s Systems Development Life Cycle (SDLC) Management process
was followed. Significantly enhanced and improved in-house SDLC application and processes, insuring IT
development organizations adhered to SDM principles.
• Implemented mentorship and cross-training programs significantly improving team’s project management
skills and morale.
• Simplified and enhanced in-house (Project 360) SDLC application by incorporating P360 team’s system
requirements in the application facilitating easier capture, tracking and monitoring of project data.
• Provided single reference resource for best practices, principles and tools by redesigning Project 360 intranet
site.
Technical Capability: P360 Application, CA Methodology, MS Project, Project Management, Business Systems
Analysis & Design, Software Verification & Validation, Detect and resolve application usage issues
3. JOAN C KELLY PAGE THREE
Manager – Internet Marketing, Islandia, NY (2000 – 2003)
Directed one Project Manager and 20+ concurrent Web projects to insure they met Service Level Agreements
(SLAs). Conducted needs assessment, developed and designed database driven ca.com websites and internal
websites. Facilitated the successful use of CA’s Web Content Management System (CMS).
• Enabled business user community’s use of a CMS application by developing and delivering training enabling
them to own and control the content displayed on their external and internal websites.
• Improved application utilization by providing technical and operational support for CMS application.
• Improved customer satisfaction through identifying and implementing process improvements.
Technical Capability: Visio, MS Project, Project Management, MS Office Suite, Percussion Rhythmyx (WCM),
Business Systems Analysis & Design, Software Verification & Validation, Implementation of web-based internet
and extranet & portals, Detect and resolve application usage issues
Technical Exposure: HTML, ASP, ASPX, DB2, Adobe Photoshop
Manager, Executive Programs – CEO/CTO Conferences, Islandia, NY (1996 – 2000)
Managed all aspects of conferences including the conference agenda, securing technology / hardware, staff who
acted as technical advisors, technologist for demos, presentations and presenters.
• 4 CEO Conferences: Attendance averaged 25+ CEOs, 8-10 Technical Advisors, 5 Presenters, plus support
staff.
• 16 CTO Conferences: Attendance averaged 20+ attendees, 6 Presenters, 6 Product Specialists who demoed
software and support staff. Conferences were held domestically and internationally annually.
Unicenter Development Partner Manager, Islandia, NY (1995 – 1996)
• Managed CA Unicenter hardware and software partner Relationships.
• Marketed CA’s DP programs to potential partners.
• Created and managed the Unicenter DPP database.
• Coordinated Unicenter development and partner products integration process.
System Engineer, Ft. Lee, NJ (1992 – 1995)
• Technical expert responsible for demonstrating CA Estimating, Project Planning, Management and
Measurement products to customers.
• Developed business requirements designed to enhance and improvements application based on analyzing
customer needs and market trends.
• Delivered product training.
Prior Work Experience – Available upon request
EDUCATION
Farmingdale University – 21 credits (Business Management) Leading Successfully, 2005
Suffolk Community College – 18 credits (Secretarial Science) Lean Management, 2005
Software Quality Engineering Software Management Symposium 2002 Managing Remotely, 2006
IAG Business Analyst/Project Manager Webinar Series 2009 PMI Webinar Series 2009
PROFESSIONAL AFFILIATIONS
Corporate Executive Board – Marketing Leadership Council
Business Analyst Community & Resources (http://www.modernanalyst.com)
Project Management Institute http://www.pmi.org