Day 3 devotee care course strategic plan
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This document provides guidance on developing a strategic plan for a Devotee Care Course. It outlines key elements to include: a vision and mission statement of 25 words or less, annual goals defined within 20 minutes, key result areas identified within 20 minutes by considering 12 areas of care and recipients and phasing them over 3 years. It also includes allocating 25 minutes each for a SWOT analysis considering internal and external factors, defining the team of devotees needed within 15 minutes, and establishing weekly/monthly/quarterly reporting formats within 15 minutes to measure progress and ensure accountability. The overall aim is to provide clarity, focus, and engagement to achieve intended results.
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This document discusses the importance of reinforcement and checklists when providing care. It notes that reinforcement is key and checklists help ensure all necessary tasks are completed, similar to how checklists are used when hiking trails to ensure the right equipment and supplies are brought. The document concludes by thanking the audience for strategic plan presentations.
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The document discusses core skills for caregivers in cultural engineering programs, including respecting confidentiality, being resourceful, building rapport, and building trust ethically. It provides examples of applying these skills, such as knowing when confidentiality must be broken for safety reasons, referring clients to others when help is needed, and maintaining integrity. The document emphasizes that cultural engineering and devotee care are important for happiness and maintaining Krishna conscious culture in ISKCON.
Day 1 devotee care course center for research and excellence
1. The document discusses improving listening skills, particularly empathetic listening. It emphasizes eliminating distractions, asking constructive questions, and interpreting body language to better understand what is being said.
2. It explains that listening requires focus and effort, and contrasts effective empathetic listening with less effective styles like judging or criticizing the speaker.
3. Empathetic listening involves turning down internal noise, focusing on understanding the speaker's perspective, and creating a safe space for open discussion through a positive and nonjudgmental attitude.
Dcc ppt day 4 and 5
The document outlines 21 reasons for inadequate devotee care. It analyzes the reasons under four categories: values and virtues issues account for 84% of reasons and include self-interest, lack of professionalism, and reluctance to listen; leadership style and skill problems make up 53% and involve short-term thinking and lack of empowerment; knowledge and understanding are issues for 28% due to vague definitions and lack of training; circumstantial constraints account for 25% such as lack of resources and outside influences. The document provides analysis of how the 21 reasons fit within these four categories.
Dcc ppt day 3
The document outlines the mandate for devotee care in ISKCON. It discusses the vision of ensuring all devotees are spiritually and materially well situated. The mission is to embed a culture of care throughout ISKCON by assisting leadership and encouraging centers to apply care principles. Services offered include those that directly provide devotee care in 12 areas like spiritual life, health, relationships, and more. The document defines principles, values, and recipients of care.
Dcc ppt day 2
The document outlines principles and values of the Devotee Care Course. It discusses six principles: 1) Following Srila Prabhupada's teachings and example, 2) Performing vaishnava seva, 3) Developing loving relationships, 4) Attentive listening, 5) Fostering a positive sense of belonging, and 6) Demonstrating spirited leadership. It also discusses six corresponding values: 1) Wisdom and realization, 2) Expertise, 3) Affection and love, 4) Empathy, 5) Gratitude and generosity, and 6) Responsibility. The purpose is to govern actions and define required personal and organizational qualities in providing devotee care.
Dcc ppt 2 day 1
This document provides an overview of a Devotee Care course with the following key points:
1. It defines devotee care and sets its scope, noting it is distinct from outreach and focuses on the spiritual, emotional, physical, and social well-being of ISKCON members.
2. The mission is to ensure the virtue of care pervades all aspects of ISKCON society and to support specific care services.
3. It discusses interpreting care as both a virtue and conduct, and the challenge of balancing care services with other initiatives while upholding care as a virtue in all devotional activities.
Dcc ppt 1 day 1
This document outlines a course on embedding devotee care in Krishna conscious communities. The course aims to help students collaboratively implement a culture of devotee care in their yatra, project, or local community. Over the course, students will learn about what devotee care is, why it is important, who is responsible, and how to better implement it. The course was designed based on research, including input from over 40 devotees. It will cover topics like the principles and values of devotee care, reasons for its inadequate implementation historically, and how leaders can demonstrate caring values. The goal is for students to develop a strategic plan and report on embedding devotee care.
Day 8 dcc
This document provides guidance on developing a strategic plan for a Devotee Care Course. It outlines key elements to include: a vision and mission statement of 25 words or less, annual goals defined within 20 minutes, key result areas identified within 20 minutes by considering 12 areas of care and recipients and phasing them over 3 years. It also includes allocating 25 minutes each for a SWOT analysis considering internal and external factors, defining the team of devotees needed within 15 minutes, and establishing weekly/monthly/quarterly reporting formats within 15 minutes to measure progress and ensure accountability. The overall aim is to provide clarity, focus, and engagement to achieve intended results.
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Day 3 devotee care course strategic plan
- 1. Strategic Plan Devotee Care Course
- 2. Key Takeaways from this session >> • Features of Strategic Planning • Write a concise, properly formatted ‘Vision & Mission statement’ • Identify, justify and prioritize ‘key result areas’ • Define and write Annual Goals • Identify likely Challenges and Contingency Plan • Formulate systems to evaluate progress and make adjustments, with reference to appropriate success criteria and data gathering.
- 3. It is time to get in to Action >> CLARITY FOCUS ENGAGE ACCOUNTABLE RESULTS
- 4. Vision & Mission Statement + Values < 25 minutes > • The Vision statement describes the long term objective of this department for your yatra / project / temple. < WHAT? > • A Mission statement is like a road map of how to achieve the goals set in your vision statement. It defines the purpose of the organization. < HOW? > • Values >> In the process of achieving your vision and mission what are the key values you will be guided by.
- 5. GOALS for the year < 20 minutes > • What is it that we will achieve in year one? • Should we be having a perspective of where we want to be in three years?
- 6. Key Result Areas < 20 minutes > • Identify the result areas considering the 12 areas of care and the 12 types of recipients • Identify where and how you want to focus and in what timeframe • What is feasible and how we could actually bring in the right impact and experience? • Phase 1 >> What are we taking up? Timeframe? • Phase 2 >> What are we taking up? Timeframe? • Phase 3 >> What are we taking up? Timeframe?
- 7. SWOT Analysis < 25 minutes > • ‘External may indicate external to your project (consider factors outside ISKCON too, if needed) • ‘Opportunities’ and ‘Threats’ may also mean considering the future. • Please consider all we have studied to help identify these 4 aspects of your selected project / communities. • For example, do look at the ‘12 areas’ and ’12 recipients’ of care. • Also consider the ‘21 reasons’
- 8. The Team of Devotees for this Service < 15 minutes > • Which services will we initiate? • How many devotees would be needed? • What would be their job description? • How will they receive the necessary training? • How will the team grow? • SOP’s? • Weekly Reporting Format?
- 9. Weekly / Monthly / Quarterly reporting format < 15 minutes > • Key measurements that you wish to report • The idea is to exhibit accountability and encourage other yatras to learn from each other
- 10. Strategic Plan Thank You !!