This document outlines the objectives and steps of a club program review, including reviewing club characteristics, setting goals, and creating action plans. It provides templates for writing specific, measurable, action-oriented, realistic and time-bound goals and action plans to improve the club in areas like service, communication, membership, and leadership. Club members are guided to work in partners to develop goals and action plans to present to the club for approval and implementation.

1. Step 4

2. Objectives of Step 4 Set goals Create action plans Program review

3. Excellent Characteristic Review Can you recall the 5 characteristics of an excellent club? Service-minded Good communication Strong membership program Retention of members Effective leadership and club operations

4. Goal Setting

5. Effective Goal Statements Specific Measurable Actionable Realistic Time bound

6. Sample Goal Statements Service - Complete a new service project in June Communication - Create and distribute press releases for three club events by May 1 of this year Membership - Recruit five new members by April 15 of this year Leadership - Train new club officers before they take office Club development - Have an agenda at every meeting this year

7. With a partner, create goal statements for each area of improvement you found in the How Are Your Ratings? survey. Group Activity

8. Action plan

9. Effective Action Plan Be specific Who, what, when, how … Sequential actions Milestones for celebration

10. Action Plan Content What action will be done? Who will be involved or responsible? What resources are needed? When will it be completed? How will we know it’s done; or how will we see results?

11. Sample Action Plan What? (action steps) Who? (person responsible) Resources? (what is needed) When? (what is the deadline) Results? (how do we know it’s complete) Recruit 5 new members Train new club officers before they take office All Lions Current officers Brochures and posters to hand out Club officers manual April 15, 2010 July 1, 2010 When 5 people turn in an application W

12. Group Activity With a partner, take one of the goal statements you plan on presenting to your club and develop an action plan.

13. Apply What You Learned Decide as a club which goals and corresponding action plans you can complete. Create your excellent club!

14. Program Review

15. Program Review and Wrap-up Why are we here? Community needs Excellent characteristics Improving effectiveness Club ratings Survey and questionnaire review Goal setting Action planning

16. Any Questions?