Planning our Cities Through Humanizing Data – Data Driven Cities from a People-First Perspective in Pune, Maharashtra India the seminar Planning for Sustainable Cities in Maharashtra, organized by the NGO World Resources Institute in cooperation with the government of that State.

1. PLANNING OUR CITIES THROUGH
HUMANIZING DATA –
DATA DRIVEN CITIES FROM A PEOPLE-FIRST
PERSPECTIVE
John G. Jung, Chairman and Co-Founder
Intelligent Community Forum
ICF Canada
jjung@intelligentcommunity.org
www.intelligentcommunity.org
www.icf-canada.com
April 10, 2018
Pune, India
Agustin Argelich, Principal consultant
Argelich Networks
Barcelona
aac@argelich.com
www.argelich.com
www.agustinargelich.com

2. Introduction to Digital Era.
Data Driven Cities Concept
Collaboration: Communications & Interaction
Speaker Contact data
Content
Data
Smart Cities / Intelligent Community
Technology & Infrastructure
Digital Leadership Best practices
Real Examples

3. Introduction to
the Digital Era

4. Let’s consider
Gaudi’s
thoughts.
Introduction to the Digital Era

5. Let’s take Gaudi’s thoughts
Everything comes from the great book of nature.

6. Networks are the nervous system of any community
The nervous system transports different kinds
of signs and orders, sounds, images, touch,
heat, cold, etc. to our brain
An IP telecommunications network transports in
a transparent way different kinds of
information: voice, data, video, control.
We have evolved from separate service-specific
networks to a single network.
We are moving on to a more efficient and
natural solution.
Our body make decisions
considering as more data as
available

7. The brain is protected by the skull, i.e. a Data Center.
Where is your Data
Center located?

10. Human Centered Design

12. Data Driven
City Concept

13. Data Driven City
Collaboration Data Infrastructure
Geodata
IoT
Smart city
sensors
Open
Data
Utilities
Data
www
public
data
Effect from implementation of solutions based on Data
Components of DDC concept
Data sources
Components
Inspired in PWC Russia definition
DDC concept

15. Avoiding Errors

16. Collaboration
Communication
Interaction
Interdependence

17. Three-
dimensional
and
polyhedral
reality
Complex and
multidisciplinary
projects

18. The creative
process
comes
interlinking
seemingly
unrelated
things.

19. Be efficient, my friend
A person, machine, or
organization that is
efficient does a job well
and successfully, without
wasting time or energy.
Collins Cobuild Essential English Dictionary

20. Stephen Covey, The 7 habits
of highly effective people
If you are
interdependent,
you are
efficient

21. Multinational and
multicultural teams
working on network
from far away
different locations
El near future is ….
Work on a project
basis
Work on a network

23. To get a
great and
disruptive
idea you
must be
Renaissance

24. Data

25. Data Driven City
Collaboration Data Infrastructure
Geodata
IoT
Smart city
sensors
Open
Data
Utilities
Data
www
public
data
Effect from implementation of solutions based on Data
Components of DDC concept
Data sources
Components
Inspired in PWC Russia definition
DDC concept

26. Smart Cities – IoT and AI - World of Sensors, Beacons and Monitors Measuring Everything

27. Smart Streetlamps — The Network Backbone of the
Smart City

29. 4
IoT Architecture: 4 - Modules
Lucy Tech – Avoiding a new blind every minute
+IoT sensors
+Medical
devices
+Smartphone
App for citizens
+Mobile public
networks
+Municipality
private
networks.
+ Process data
received from
sensors.
+ Alarms to
managers,
citizens, police,
fireman, etc .
+ Biggest
database ever
build
+ Research using
standard tools
+ Forensic
analysis.
Data
collection
Communica
-tions
Real - Time
monitoring
Big Data
01 02 03 04

30. 5
IoT flowchart
Send data to
the portal
Process
data on
real-time
Big Data
Analysis
01 02 03
05
Capturing
Real Data
with IoT
Sensors
Paper
Research
06
04
Citizens
Send alarm to the right
endpoint
Emergency Task force
Decision makers

32. Open Security System Architecture
Multimedia Capture
Video, Audio, Data, Signals
Digital Recording and Storage
REAL TIME
Content Analytics
REALTIME and OFFLINE
Applications
REALTIME
Alert
Investigative
Tools
Wire and Wireless Network
Alarm management
The entire process is
recorded in order to
improve or audit it.

38. DATASF

40. Utilities’ Data
Mobile Telecom Carrier
Eric Fischer cartographies Tourist Mobile data at Barcelona.
Artistic representation
Tourism and Big Data analysis.
Example of cooperation with a telecom carrier.
Telefonica I+D in 2014 developed an analysis of how tourist move
around Barcelona using the data from the mobile phones
connection.
They know when a non-Spanish device connects to the network
and how many time is connected.
The study revealed how tourists moved around the city.
Significant differences were detected according to nationality.
Surprising conclusions were reached, such as that 50% of cruise
passengers did not get off the ship when they made a stopover in
the city.
This kind of studies, according European regulations, to protect
privacy can only work with general data, never can affect a too
small group of persons or a concrete person.
Mobile carriers have huge amount of data to be processed.

41. Scan and import a terrain from Google Earth
https://youtu.be/0yaFdazzg8E

42. Infrastructure & Technology

43. Infrastructure & Technology
Network Infrastructure

44. IP converging network architecture
UC2 applications manage all
type of communications.

45. Standard hardware + software
There is no finish line
New applications
Virtuous circle of innovation
Software
Servers
Ethernet
switches

47. Mobility is the “fall of the wall” in communications
No more borders, no more
geographical limits in your
network
Voice, data, video and control
signals.
Wireless high capacity data
networks
No more walls in any organization/ community
High capacity network ports are available
everywhere

48. Symmetric high-capacity WAN and LAN
Ethernet links you with all the World
Share information and resources.
The New Digital Telecom Era
.

49. Mass Storage
Applications Servers
Control Accesos
Hilo Musical
VideoVigilancia
Detectores sondas
VideoConferencia IP TV
Sonorización
Voz
Megafonía
Tracking
Biometric
Internet
LAN – WAN IP
Network Management
VPN
Remote Workers
IP converging network architecture

50. High capacity symmetric network ports are available
everywhere
3G – 4G – 5G – Wi-Fi
Capillary Networks
Wireless
Backbone networks
FTTA: Fiber to the Antenna
FTTH: Fiber to the Home
FTTD: Fiber to the Desk

51. Urban development plan. Telecom infrastructure. Key points
Telecom infrastructures plan for Can Gambus – Sabadell Barcelona.
Design the civil infrastructures to support the networks of a new
urban area in the surroundings of Barcelona to build 3.084 family
homes ( 343.443 m2) and industrial area of 132.274 m2
• At least 3 pipes:
1)Municipality.
2)Public carriers.
3)Empty
• Deploy only Fiber optic. Do not consider copper
cables for telecom
• Who must build the physical infrastructure. Who
must deploy the network?
• Public entity and rent it to carriers/operators.
• Private initiative.
Telecom networks are necessary for citizens
and enterprises and for the municipality to
manage the city (Smart city)

52. Infrastructure & Technology
Unified Communications &
Collaboration

53. What is Unified Communications?
“Communications integrated to optimize business processes”
Communications
Technology used
to facilitate
personal
interaction via
speech, watch,
and text
integrated
Communications
linked to or built
into a business
process
to optimize
To make our
business
processes work
more efficiently
and effectively
business processes
A sequence of
related tasks
performed to
achieve a
business
outcome
Marty Parker
With mobility it doesn’t matter where you are, where the
data are, you can optimize your process everywhere.

54. Business Process Improvement
• Any process can be
improved.
• Details are important.
• Innovation also is about
small changes
✓ Shorter processes cycle of life.
✓ Avoid human errors

55. Tackles Business Process Automation by using your
telecommunications system to automate major business
workflows.
Communications Based Process Automation
Enable organizations to
create not only call
flows, e-mail flows, text
chat flows….
but
WORK FLOWS
Bring proven Contact
Center technologies to
any
WORK
CENTER
Bring process
automation out of the
realm of expensive
programming tools
right to the
communication
system

56. UC2 Unified Communications and
Collaboration
1. An engineer needs a
second opinion about a
design.
2. Checks in the UC
tool the availability
of colleagues.
3. Starts a conference by
sharing the graphic
information.
If you are interdependent, you are efficient.
(Stephen Covey)

57. UC2 – Presence

58. 1. Collect the information where and when it occurs.
2. Apply the rules and procedures. Support decision tools.
3. Processed information is delivered to the key person wherever s/he is.
3 Steps
Universal
connectivity to
data sources
Rules - Flowchart
Delivery to right
endpoint
Unified Communications Services
4th Step
Big Data or forenistic Analysis

59. Smart Cities
Intelligent Communities

60. Think Tank
Global Network – ICFF
Member Association
Institutes
ICF Nations
Introduction to the Intelligent Community Forum (ICF)

61. SMART VS INTELLIGENT
• Smart City Technologies make cities work
better.
• Smart Cities leverage technologies to improve
services
• Smart Cities use of Data to make informed
decisions

62. SMART VS INTELLIGENT
• Like Smart Cities, Intelligent Communities
leverage technology to improve services
and use data to inform decisions,
• But- Intelligent Communities do not focus on
technology; its not the driver of solutions;
rather people in the community drive
solutions through innovation and creativity.
• Holistic Intelligent Communities Strategies
create better cities where citizens and
employers thrive and prosper in the
broadband economy.

63. 63
Intelligent Community Criteria

64. OPPORTUNITY TO ALIGN ICF CRITERIA
WITH THE SMART CITY STRATEGIES

65. Communities everywhere probably have
similar challenges. Can we work together
toward solving the solutions?

66. Communities and their citizens and
companies today not only want access to
data, both open and big data sets, but also
to solutions to common problems which
planners and decision makers can evaluate
through case studies and best practices.
They want to identify measurable, scalable
and relevant best practices which can be
analyzed for its ability to be replicated or
the lessons learned to create unique and
innovative solutions most relevant to their
situation.

68. Best practices in
Digital Leadership

69. Why is so difficult to implement any
change?
“Humans only change when
we really admit the
consequences of not doing it”
It’s more comfortable to do
nothing

70. Our mind is tremendously powerful
Discouragement can lead to a
collapse.
Positive thoughts create a
physical state much better than
negative ones.
Dr. Alonso announced: “Neurons
regenerate”

71. How do you
feel?
Aligned or
alienated
Leadership is to help
others understand why it
is clever to be aligned
with project objectives

72. You not only can, you
must, choose your attitude
Aptitudes
and
Attitudes
Leadership is helps others
to choose the right attitude
Teach them how to choose
the right aptitude

73. Disciplined
Collaboration
Undisciplined
Collaboration
Disciplined
Collaboration
Centralized
Autonomy
(silos)
Performance from decentralized work
Performance
from
collaboration
Low
Low
High
High

74. Digital Leadership
Examples

75. The people who
are crazy enough
to think they can
change the world
are the ones who
do

76. Columbus was looking for a
different route to India.
He was successful because he
was open-minded.
He was trying to optimize an
established procedure.
He thought globally.
“Communications
integrated to optimize
business processes”
Be open-minded, my friend

77. As Gaudi imagined
Barcelona’s new
cathedral, …
… imagine your own
future.
… imagine your
community.
The power of imagination

78. We choose to go to the moon.
(John F. Kennedy)
We are not saying “if we can”, of course we do.
We are now talking about: “if we want to”.
Are you still thinking technology is a “commodity”,
or do you believe in a better future thanks to the
right use of technology?
Are you still thinking that IT is only a technical
issue?
Willingness to innovate
July 16, 1969, at 10:30 a.m.
Apollo XI launch

79. Always go forward and
never turn back ….
Fr. Junipero Serra , Catalan Franciscan monk,
founder of California
Photo: US Capitol

80. Excellent
organizations don’t
believe in excellence
– only in constant
improvement and
constant change"
Tom Peters

81. Preferred skills to face
the digital era
✓ Communications skills, oral and writing. Social skills.
✓ Right aptitude. Aligned with business/community objectives.
✓ Open –mined. The power of imagination.
✓ Nimble. Flexible.
✓ Fundamental concepts well acquired.
✓ ESL: English second language.
✓ Constant improvement.
✓ Tenacity.
✓ Efficient. Proactive – Interdependent.

82. Preferred skills to lead
innovation
✓ Renaissance-type.
✓ Good communicator.
✓ Good negotiator.
✓ Innovative and imaginative.
✓ Able to delegate.
✓ Good at listening.
✓ Able to link differently in knowledge, technologies, and
insights.
✓ A little bad-tempered and moderately rude.

83. Top Ten Best Practices to Lead Innovation
1. Involving representatives of the entire organization, starting with the most influential people,
from the very beginning of the process.
2. Selling the process. Dedicating resources to market the project.
3. Listening, asking, taking time with those most directly affected by the change, accompanying
them while they develop their daily work. Detecting where they have difficulties, where it
hurts them.
4. The analysis and design stages are critical. Designs must not only be accurate and correct,
but, above all, simple.
5. Knowing how to manage meetings. Watch out for large meetings, problems must be solved in
advance. Agreements are reached before starting the meetings.
6. Prioritizing one-by-one contacts. Be careful with email. It is more convenient to use the
phone or, even better, still make video calls. Always improve your own communication skills.
Having a beer, a coffee, or a glass of wine at the right moment helps.
7. Be very strict about testing systems in the laboratory and in an actual situation. Quality
control is very important. Perform load and stress tests.
8. Training should not be left for the very last moment, because it helps to sell an innovation.
Education, selling, setting up an innovative system should run parallel to the project
development and must be refreshed later.
9. Adjust the solution. Excellence can be found in the details: you have to fine-tune
adjustments.
10.Celebrate the project completion, take a short break, and start again.

84. Data Driven Cities
Examples

85. Columbus (ICF 2015)
• $40 Million USD – DOT Smart City
• Transportation Challenge
• $140 Million USD overall matching
The Columbus DOT win
gained momentum through
being recognized by ICF as the
Intelligent Community of the
Year in 2015 because of its
foundational work on
broadband infrastructure,
focus on neighborhoods, and
a strong public-private
partnership eco system.”
Moez Chaabouni, Columbus
Deputy CIO
EXAMPLE

89. Example of Excellence in “Govtech”

91. 800 businesses in 90 hectares
One of the most important international
distribution centers for fresh products
Without a doubt, the success of Mercabarna is also due to its
continuous investment in telecommunications, making it a state-
of-the-art industrial estate with regard to technology.
Home of the fruit and vegetable, fish and flower wholesale markets as well as
the abattoir.
Supplies over 10 million people directly.
Mercabarna Telecom Network is a reference worldwide.
MB telecom network is not only a state-of-the-art, IP converged network (voice, data,
video, and control) in a large private campus with multi-business users, it is also
significant for its financial and ongoing management models.
24 years of permanent improvement and evolution, always open to cooperate with all
the players.
Mercabarna Telecom Network is an example of best practices in collaboration
between public entities and private companies
A 25-year successful project
Mercabarna IP Campus Network

92. In fact, is very easy to successfully organize
Olympic Games
5 key points
1) Alignment
2) Enough budget
3) Balance between: Organization and Intuition (capacity to face
the unexpected)
4) A finish date
5) Leadership

93. Jaipur
• Safety first
• Simplifying Tourist Experience
• Digital Empowerment for
Citizens.
The Challenge: Improve traveler
safety & the tourist experience and
the quality of life for residents.

96. The best technology
The best communication between
human
A great knowledge of each other
Better than ever
The World is imperfect but we have
a lot of tools to improve it

97. Let’s know your opinion,
comment or suggestion
Questions
Welcome

98. The
circle
of life

99. The cycle of life
✓ Question
✓ Think
✓ Look for
✓ Design
✓ Compare
✓ Made a Decision
✓Act
✓ Analyze results
✓ Adjust
✓ Begin again.

100. Continuous improvement Circle of Shewhart/Deming

101. Please don’t hesitate to contact me if you need further
information
Contact Data
(+34) 610595053
aac@argelich.com
www.agustinargelich.com
Rambla de Catalunya, 112 08008 Barcelona (Spain)
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Agustin Argelich
www.argelich.com
Digital Technologies International Consultant
Leadership & Innovation professor
Author & Speaker