Smart Cities and Gigabit Networks: An Overview was presented by Ruthbea Yesner Clarke, founder and global director of the Smart Cities Strategies practice at IDC, at the 2017 Gigabit City Summit.

1. Smart Cities and Gigabit Networks: An Overview
Ruthbea Yesner
Global Director, IDC Smart Cities
August 2017
© IDC

2. Smart Cities Are Broadly Defined
▪ “The digital transformation of an urban ecosystem to meet
environmental, financial and social outcomes.”
▪ Cities, towns, counties or states (stadiums and airports) that
use data and technology to enable this urban transformation.
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graphic
“It is not the strongest of the species that
survive, nor the most intelligent, but the
one most responsive to change.”
– Charles Darwin

3. Work to Address Big Challenges in New Ways
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4. Smart Cities Use Technology …
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…to provide solutions to business problems,
outcomes, and measurable goals
• Tying IT investments to city-wide
outcomes
• With trusted partners that will allow
experimentation and co-innovation
• At affordable cost, with lowered risk, to
improve operations
• Using Open Data, Open IT, Open APIs

5. Siloed
Tactical, experimental
ad hoc projects or pilots;
department-based
planning without formal
governance or citywide
coordination
Intentional
Stakeholder buy-in
begins led by executive
sponsor, proactive
collaboration within and
between some
departments
Integrated
Recurring projects,
events, and processes
identified for
integration and build-
out based on improved
outcomes .
Operationalized
Technology and data
assets shared and
governed by formal
systems for work/data
flows, new services and
policies nudge behavior
change
Sustainable
A sustainable, citywide
platform providing agile
innovation, strategy, IT,
and
governance for an
integrated system of
systems
• Framework of stages, measure,
actions, and outcomes required to
effectively transform
• 5 Stages with each building on its
predecessor
IDC’s Maturity Model: A Framework for Action

6. Cities Are Maturing Slowly and Incrementally
6
0%
10%
20%
30%
40%
50%
60%
70%
Ad Hoc Opportunistic Repeatable Managed Optimized
US Maturity Over Time
2014 2016

7. Five Dimensions and 19 Best Practice Areas
▪ Strategy
▪ Leadership
▪ Business Case
▪ Budgeting
▪ Innovation
▪ Citizen
Engagement
▪ Transparency
▪ Governance/
Controls
▪ Partnerships
▪ Organization
Structure
▪ Measurement
▪ 3rd Platform
Architecture
▪ IoT Adoption
▪ Citizen Data
Architecture
▪ Innovation
Accelerators
Adoption
▪ Citizen Data
Protection
▪ Open Data
▪ Data Discovery &
Analysis
▪ Data Sharing
Vision Culture Process Technology Data

8. Technology Spending Is Higher on Connectivity &
HW
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21.9%
10.4%
18.9%
20.4%
41.2% 61.2%
18.0%
8.0%
S MART CITY TRADITION AL
LOCAL GOVERNMENT SPENDING BY
TYPE OF PROJECT
Hardware Software Services Connectivity
▪ Smart City projects spend
almost double on hardware
and connectivity
▪ Much less on services
▪ Expect this will adjust over
time as projects becomes
less discrete with more
analytics, and require more
systems integration

9. ▪ Access
• Connectivity
• Ubiquity
• Digital Services and Use Cases
▪ Data
• Extracting Value
• Tools - Big data analytics and
Open Data
9© IDC
Ways to Think about Gigabit in Cities

10. ▪ In 2016:
• 48% of people in world had internet access; 76% in US
• Only 14% with broadband access in US; 32% in US
• Mobile devices used to access internet surpassed PCs in 2015
• Globally its about evenly divided between access via wireless or
wireline connection, though wireless surpasses in 2017
• People spend on average 262 hours a month online
© IDC 10
Household Access to Broadband is Uneven

11. 0% 10% 20% 30% 40% 50% 60% 70% 80% 90%
Staffing
Car Share
Ride Share
P2P Accomodation
Classes
Download e-books
Classifieds
Video Conference
Download Video
Streaming Video
Download Apps / Software
Banking
Social Network
Search
Email
2016 US Types of Use
% Users
© IDC 11
Access to Internet is Access to Key Services

12. Beyond Personal Use, High Speed Connections
Enable New Services
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Economic
Development & Civic
Engagement
Sustainable Urban
Planning &
Administration
Resilient Energy and
Infrastructure
Intelligent
Transportation
Data-Driven Public
Safety
Augmented Arts,
Culture & Tourism
Community
Engagement
Smart Stadiums
Digital Equity
Digital Administration
Sustainable Land Use
Community Resiliency
Data-Driven Policing
Smart Emergency
Management
Proactive Social
Services
Smart Water
Smart Buildings
Sustainable
Infrastructure
Connected and
Autonomous Vehicles
Smart Infrastructure
and Operations

13. IDC Has Identified Over 40 Key Use
Cases
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Outcomes-Based Urban Digital Transformation
Economic Development &
Civic Engagement
Sustainable Urban Planning
& Administration
Data-Driven
Public Safety
Resilient Energy and
Infrastructure
Intelligent Transportation
Augmented
Arts, Culture,
Tourism
Open
Data
Civic
Engagement
Omni Channel
City Portals
Next Gen Non-
Emergency
Services
Digital Equity
Smart
Stadiums
Smart
Concessions
Smart
Parking
Smart City
Platforms
Connected
Back Office
Digital
Legislating
Data-driven
Urban Planning
Digital
Permitting,
Licensing, and
Inspections
Digital Twin
Connected
Neighborhoods
Reliability as a
Service
Digital
Administration
Sustainable
Land use
Community
Resiliency
Connected
Field Workers
Data-Driven
Social
Services
Early
Warning
Systems
IoT-Enabled
Fire Fighting
Data Sharing
&
Interoperabilit
y
Proactive
Social
Services
Smart
Emergency
Management
Data-Driven
Policing
Next-
Generation
Emergency
Management
Non Revenue
Water
Management
Water Quality
Monitoring
Environmental
monitoring
Smart
Outdoor
Lighting
Smart Trash
Collection
Smart Indoor
Lighting
Smart Water
Sustainable
Infrastructure
Smart
Buildings
Autonomous
Vehicles
Vehicle to
Everything
Connectivity
Smart Parking
Smart Journey
Planning
Multi-Modal
Transit Hubs
Intelligent
Traffic
Management
Connected &
Automated
Vehicles
Smart
Infrastructure
& Operations
Ride-hailing /
Ride-sharing
Advanced
Public Transit
Interactive
Experiences
Smart
kiosks
Connected
Museums
Intelligent
Event
Management
Real-Time
Crime Centers
Officer
Wearables
Visual
Surveillance &
Analysis

14. Data: More is Not Always Better
14© IDC
By 2025, every added billion devices drives 2 Zb of data, up from 1.4Zb in 2020; 50% increase in 5 years

15. Requires Investment in Tools to Extract
Value
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Source: IDC Global IoT Decision Maker Survey, IDC, August, 2016, N=4,500
▪ Only 10% of data is useful
information
▪ May not need high speed
connection (Wifi, cellular
etc)
▪ Over 40% of IoT data will be
processed at the edge
▪ Data is not useful in
quantity; to extract value
need tools (cleansing,
normalizing, analysis)

16. 16© IDC Visit us at IDC.com and follow us on
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It’s a Smart, Connected (IoT) World
NYC potentially managing and collection data on 2 - 3 million devices
For a city of 100,000 that could mean 25,000 city devices
How much data is this generating? Is it being used effectively?
35,000
Street lights
Networked
LED Street
lighting
817,000
wireless water
meters in
buildings
Smart
Water
5,748
public buses
Smart Buses
12,700
signalized
intersections
Smart
Traffic
9,000 CCTV
500 LPRs
600 sensors
35,000 officers
with tablets
Connected
Officers
96%
have cell
phones;
80%
smartphones
Connected
People

17. © IDC 17
Thriving Cities Show More Maturity in Analytics
13.2
59.6
22.7
4.1
0.4
12.7
39.1
37.6
9.5
1.1
0
10
20
30
40
50
60
70
Data
Survivors Thrivers
▪ Thrivers more mature in using
analytics to:
• Support workflows in near real time
• To detect patterns and root causes
with algorithms built to continuously
enhance automation
▪ Proactively promote data sharing via
guidelines or policies and data
standards
• Using open data platforms
▪ Survivors have much higher
frequency of data access limited to
single organizations due to issues
with data integrity, privacy/security,
and integration.

18. Work to Respond Directly to City Complexities
18© IDC
▪ Long To Do Lists and Many Top
Priorities
▪ Tight Budgets
▪ Many stakeholders, partners and
suppliers
▪ Difficult RFP development
▪ Mix of old and new IT environments
▪ Public pressure (residents, tourists,
businesses) and political cycles
▪ Develop Strategic Plan and Top 10
Priorities List
▪ Educated city council and community
▪ Test out partners quickly; learn
from others
▪ Do a lot of pre-RFP development
work
▪ Focus on Open IT
▪ Implementation Sprints with key
timelines in mind

19. 1
2
3
19
Determine The Use Cases for Gigabit Connectivity
Develop methodologies to fail fast and increase risk profile; calculated
risks on use cases and analytics tools
For Carriers: Be “Access” Hero. Innovation not litigation or regulation.
© IDC
Smart Gigabit Conclusions

20. LinkedIn
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For More Information
Ruthbea Yesner Clarke
Global lead, IDC Smart Cities
rclarke@idc.com
@RuthbeaClarke
774-615-8771
© IDC 20