This document contains the resume of Darshan Prabhu, who has over 17 years of experience as a Business Analyst and Project Manager. He has extensive experience working with Fortune 1000 companies on projects involving software development, requirements gathering, documentation, implementation, and more. Some of his technical skills include SQL, UNIX, Microsoft technologies, BI tools, and project management tools like JIRA, Visio, and MS Project. He holds multiple certifications and has managed teams of various sizes on numerous projects for clients like American Express, Federal Express, and State Street Corporation.

1. Business
Analyst
Darshan Prabhu
E-Mail: Prabhudar@gmail.com
Contact :( M) +919930106303 – (R) 022-28694275
Business Analyst / Project Manager with exceptional record of delivering cost effective, high performance technology solutions
to meet challenging business demands. Extensive qualifications in all facets of information systems methodology from
conceptual design through documentation, implementation, user training, quality review, and enhancement. Worked
extensively with Fortune 1000 companies.
Key Skill Entail:
Software Development Life Cycle End-To-End Project Management Delivery Management
Risk Management Quality Assurance and Control Team Management
Summary
 5 years of experience as Business System Analyst
 12.5 years of experience as Technical Lead / Project Lead
 Techno Functional Expertise in Requirement gathering, Requirement Analysis , CA Clarity(SDLC Tool), UNIX, SQL,
Actuate and Microsoft Technologies ,Microsoft Office, BI Tools, Rally, JIRA, UML, MS-Visio.
Academic achievement
 Bachelor of Arts in Economics from Mumbai University in 1988.
 Diploma in Computer Management from Data-Pro in 1993.
 Honors Diploma in Software Engineering from APTECH in 1998.
Functional Expertise
Domain Banking (Cards and Payments), Capital Market, Travel, Workplace Management, Supply Chain
Management, Account Payable, Accounts Receivables, General Ledger.
Technical Expertise
Project Management Tools MS-Visio – Use Cases
MS-Project – Project Plan
CA-Clarity – SDLC Tool for Project Management
Mercury Quality Center – Test Management Tool
SVN Tortoise , MS-SharePoint, TeamForge – Document Management
Rally – Agile Methodology
Tools Auto-sys, SQL Navigator, SQL Toast, Clear-case, Clarity, Share point, MS-Excel (Pivot table,
Charts), Symphony Suites, Team Forge.
Experience Summary
 Syntel Ltd., Mumbai, India. – From 27th Dec-2005 – till now.
 Otis Elevator Co. (India) Ltd. – From 1st Jun-1995 To 23rd
Dec-2005
Professional Achievements:
• Employee of the Month -Prestigious award for Employee of the Otis Elevator Co. (India) Ltd.
• Synergy -Syntel Value Award : “Synergy”
Certification :
• Scrum Master
• UML Rational course completion certification from Asterisk Computer.
• ITIL Foundation ®
• PRINCE2 Foundation and PRINCE2 Practitioner.
Personal Details
Date of Birth 10th
December 1967 Nationality Indian
Passport Indian -F7779402 VISA H1B – Expired in Apr 2010

2. Project Summary
Company Syntel Ltd Duration Dec 15 to today
Project Name Revenue System Client Federal Express
Role Business Analyst / IT Lead Location Mumbai
Project Description Revenue Systems is having stream called Settlement . Enhancement for Receivables are
managed.
Role and Responsibility  Gap Analysis of POD and POA Application
 Prototyping of the proposed POA model
 Working with cross functional teams for analyses and effort estimation
 Documentation of Business Requirements / Software Requirements
 Deliverable Tracking & Weekly Status reporting to Project Manager
Team Size 8
Company Syntel Ltd Duration Dec 14 to Feb 15
Project Name Global Banking Client American Express Technologies
Role Business Analyst / Test
Manager
Location Mumbai
Project Description The Global Banking is having project called e-kyc. The project is about to acquire KYC
information about prospects. Project was executed using Agile Methodology.
Role and Responsibility  Gap Analysis of POD and POA Application
 Preparation of Product Backlog.
 Hosting workshops for understanding and creating of Sprint Backlog.
 Query log for queries and resolution.
 Deliverable Tracking & Weekly Status reporting to Project Manager
Team Size 24
Company Syntel Ltd Duration Oct 14 to Dec 14, Mar 14 to Sep 14,Mar 13 to
Sep 13,Oct 11 to Dec 12, Apr 11 to Oct 11,
Jan 10 to Dec 10, June 2009 to Dec 2009
Project(s) Name •Global Banking
•Global New Account
•Global Treasury
•Global Real Estate
•Global Travel Technology
•World Services
•Online Merchant Services
Client American Express Technologies
Role Business Analyst Location Mumbai
Project Description •The Project was related to the technical evolvement for the various code and component.
•The Global New Account is part of acquisition manages customer data which help acquisition
decision.
•Global Treasury – Reporting work using Microsoft Excel VBA.
•The Global Real Estate and Workplace Enablement (GREWE) team seeks to fully implement an
Integrated Workplace Management System (“IWMS”) to drive cost-reductions and streamline
business processes. Data Mapping for the POD and POA.
•Global Travel Technology : Worked with UK client for the implementation of system integrated
with KIOS at Copenhagen , Denmark.
•World Services : Worked as E2E BSA / PM to analyze and approve funding request raised by
various teams. Also monitored project progress and reported to Senior Vice President of the
client organization.
•Online Merchant Services Technology driven project for Actuate to Jasper Conversion
Role and Responsibility • Understand business requirement and convert into system requirement.
• Organize workshop with internal team to understand and document requirement
• Preparation of use case
• Reengineering and documentation
• GAP and IMPACT Analysis
• Maintaining various metrics and reporting to senior management.
Team Size 5,24,2,8,5,25,10
Company Syntel Ltd Duration August 2006 to May 2009
Project Name Enterprise Client Reporting Client State Street Corporation, Europe.
Role Developer Location Mumbai
Project Description The Investment Manager Solutions (IMS) provides middle-office services, back-office services
and support to various Investment Management Firms. Its solution-set includes products like
Trade Manager (TM), Record Keeping System (RKS), Enterprise Data Warehouse (EDW), and so
on. Some of IMS’s clients are J.W. Seligman, AAaM, SWIP, Investec, CSAM.
Role and Responsibility Europe:
 Design, Development and Maintenance of Actuate Report, and E-spreadsheets for clients
Evergreen, Anthem etc.
USA
Team Size 6
Technical Environment UNIX, SYBASE, AUTOSYS, Clear Case, VSS, Actuate 8.x., Java

3. Company Otis Elevator Co. (India) Ltd. Duration June 2005 to Dec 2005
Project Name Centralized Incentive System Client Otis Elevator Co. (India) Ltd.
Role Business Analyst / Technical
Lead
Location Mumbai
Project(s) Name Incentive system for Sales and Service
SBS-SMS-EAR Link(SSAL)
Account Receivable
Service Billing System
Shipment Traceability
Supply Chain Management
Client Otis Elevator Co. (India) Ltd.
Project Description Various financial projects for major system like Receivables and Payables System.
Role and Responsibility  Project Planning/monitoring
 Feasibility Study of the project
 Prototyping of the proposed POA model
 Design the Database
 Design the architecture of the GUI.
 SIT/UAT Testing Coordination, Defect Management.
 Co-ordination with stakeholders.
 Driving the Implementation of product.
Presentations to management/Training to End-Users
Team Size 4
Technical Environment ASP, ASP.net, Crystal Report, MS-SQL server, Microsoft Component Services, MS-Wndows-2000.