Darrel Hall is a data analyst with over 20 years of experience in quality engineering, customer support, and data analysis. He has a proven track record of using data to identify areas for improvement and cost savings. Some of his accomplishments include identifying a $15 million warranty cost savings, improving detection of quality issues by 1 month, and increasing data reporting efficiency by 3x while reducing man hours by 20%. He has extensive experience with databases, analytics software, and reporting tools.

1. DARREL HALL
Magnolia, TX 77354 “Turning Data into Actionable Information” H: 281.259.9769
darrel_e_hall@yahoo.com C: 832.797.6496
https://www.linkedin.com/in/darrelhall
CAREER PROFILE
Goal–driven, data analyst with 7+ years of experience identifying product trends. Developed a database to
integrate and report on worldwide product Deficient on Arrival (DOA) information. Additional 15 years of
experience in customer quality and customer support engineering. Executed on site product debug, failure
analysis and reporting. Repeatedly identified areas for improvement in processes used throughout the
organization. Work well in both a team environment and as an individual contributor. Proficient with
Statistical Process Control methods, Quality Control, equipment testing, test fixture design.
SELECTED ACCOMPLISHMENTS
 Instrumental in identifying a warranty cost savings of $15,000,000 over a three year period.
 Implemented improvements to detect and identify quality issues 1 month sooner, saving money and
improving customer satisfaction.
 Improved techniques and implemented SparkLine data charts allowing for a 3X increase in the
amount of data that was reported to management while reducing the man hours needed to produce
the reports by ~20%.
 Implemented training for the customers’ production personnel, reducing the product fallout by
~40%.
CRITICAL SKILLS
 VBA
 SQL
 Microsoft Office Suite –
All programs
 Microsoft Outlook
 Microsoft SharePoint
 Lotus Smart Suite
 CAD drawing programs
 PolyVista Analytics
Software
 Tableau Analytics
Software
CAREER HISTORY
Personal Hiatus Magnolia, TX 2016-Present
This is a work Hiatus. Taking the time to support and take care of my spouse during a trying medical issue.
LED Inspirations Houston,TX (2 contracts) 2014-2015,2015-2016
Custom LED Light Fixture Fabricator
 Fabricate Custom aluminum LED light fixtures to meet customers’ requirements.
WD, a Western Digital Company Houston, TX 2015-2015
Senior Staff Engineer Field Quality
 Initiated projects, developed project proposals, and planed work execution.
 Managed and coordinated activities related to quality initiatives and requirements at the customer’s
manufacturing and field return sites.
 Established effective working relationship with customer and offered engineering support for WD
products
.

2. DARREL HALL Page 2
Hewlett-Packard Houston, TX 2007-2013
Quality Program Manager
 Actively monitored and validated data from multiple sources as it was incorporated into the data system
of record.
 Developed, maintained, and expanded capabilities of a Deficient on Arrival (DOA) database.
 Developed custom reports for actionable data analysis for the Notebook Global Business Unit (GBU)
and other internal groups.
 Led and participated in projects with internal and external teams. Projects included SharePoint
Collaboration sites and automation of numerous monthly reports.
Aquent (Contractor to Hewlett-Packard,Houston) 2006-2007
Product Data Management Analyst
 Prepared Bill of Materials (BOM) Structures for the Notebook Global Business Unit (GBU) to
streamline and simplify the BOM development and deployment process for use by the Outsourced
Service and Support Providers.
 Collaboratively developed and documented the various processes involved with the new BOM strategy.
 Provided training and skills development to all BOM Analysts covering the various systems utilized to
develop and maintain the BOM’s.
.
Adecco (Contractor to Cardinal Health) (remotely supporting California location) 2006
Data Analyst
 Collected, analyzed, and reported project performance data on over 50 US sites with a small nationwide
team.
 Interfaced with customers and internal support organizations to ensure the Lean Six Sigma continuous
improvement requirements and efforts of the project were understood and accomplished.
ADDITIONALEXPERIENCE:
Technical Transfusion, Houston,TX
Technical Consultant
Hitachi Global Storage Technologies, Inc. Houston,TX
Field Quality Engineer
Seagate Technologies, Inc. Houston,TX
Customer Support Engineer
FRS, Inc. Oklahoma City, OK
Product Engineer
Magnetic Peripherals, Inc. Oklahoma City, OK
Manufacturing Engineer, Customer Support Engineer, Production Engineering Technician
EDUCATION
 Oklahoma State University Technical Institute, Okmulgee, OK -Technical Diploma
Major in Electrical / Electronics Technologies, Minor in Industrial Instrumentation
 Oklahoma State University, Stillwater, OK
 Northeastern A&M College, Miami, OK
PROFESSIONAL DEVELOPMENT ANDTRAINING
 Microsoft Excel Spreadsheets
 Microsoft Access Databases
 Word Processing
 Basic Programming
 Oracle Database Administrator
 Statistical Process Control