Kumar Priyawart is an experienced manager in business process management and data warehousing with over 10 years in the field. His accomplishments include successfully implementing chatbot and data visualization strategies, reducing manual efforts by 50%, and improving portal performance by 80%. He has a strong background in project management, data integration, and system analysis, along with a commitment to data quality and process improvement.

1. KUMAR PRIYAWART
@:kpriyawart@gmail.com; Mobile: 8800930077
Manager – BPMA (DWH, BI, Life Insurance)
CAREER SUMMARY:
Over 10+ years of rich experience in the field of BPMA, providing business and IT (system) analysis, research,
testing, production support, assisting post go-live, Project management, MIS & Reporting
Accomplishments:
 Data-Warehouse (DWH) & Business Intelligence (BI): Stakeholders are blessed to take appropriate
business decisions, identify growth opportunities with the help of extracts, SMS’s, manual data supply,
System integrated checks
 Chatbot: Worked to implementdata assistance Robot, reduceddependencyof MIS reports & errors
 Data Marts/Visualization: Exposed business KPI’s into marts (SAP BO & Qlik-sense),reduced50% manual
manhours
 Web portal: Working to improve performance of MLI portal by exposing as much information there,field queries
reduced by 80%
 Production Support: Improvementof ongoing business,making changes into system (existing & new),lower
down defects or bugs to ensure authenticity of delivered reports
 Working in both methods Agile & Waterfall, sound knowledge of SDLC phases
 Core Business functionalities: Helped to improve adoptabilityof DWH, developed below functionalities
o Operations: Applied,WIP, Leakage,Surrender,Persistency,Suspension-Reissue,Newnumber feed,
WPC
o Finance:Automation of agent’s commission,bonus,incentive and reward programs,extracts and data
dump
o Actuaries: VAL extracts, PIB report, report developmentinto BO mart
o Agency: AAP, LPC, Business Consultant, Collection
o Regulatory changes:IIB,IRDA data preparation & submission,Service tax, GST
Awards:
Yellow beltcertificate – 2014,ManagementDevelopmentPrograms
Academic Qualification:
Pursuing PGDITM from Sybiosis Distance Learning center,Pune – Jun’17 onwards
Bachelor of Science (Bsc IT) from Sikkim Manipal University – Aug’08
Technical Qualification:
SAS, SQL, Qlik-sense,SAP BO
Responsibilities
 Analyzing existing processes and translating their intentto implementation in the system
 Managing multiple projects,production support,change managementsystem
 Training & mentoring to new staffs, stakeholders and make them aware aboutsystem,applications knowle dge
 Enabling improvementinto processes byadopting data reengineering technics (Sigma models)
 Managing to obtain business approvals,costanalysis,feasibilitystudy, Technical walkthrough
 Identifying gaps and specifying any new or modified system requirements
 Establishing new functionalities with the system;maintaining existing configurations
 Documenting (BRD/FSD) the business intentand technical flow ofnew (or changed) configurations
 Performing reconciliations between legacy processes and the new system
 Testing downstream applications;the consumers ofthe newly produced rates
 Agreeing & definig SLA of requirements, priorities and plans within the team,and stakeholder
 Ongoing open communication regarding progress and issues
 Liaising with developers;specifying and testing system changes
 Performing final UAT for production releases ofnew system components
 Monitoring the operational performance ofthe production system
 Data Analysis of existing facts (SQL, SAS) & setexpectation regarding outcomes or corrections
 Own defect managementsystem, data governance, quality checks to make data redundant

2. TOTAL WORK EXPERIENCE - 10 Yrs 07 Months
Since Aug’07 with Max Life Insurance Co Ltd, Gurgaon as Manager (09 Yrs 11 Months)
Projects:
1. Functionalities in Source system
Analyzing, planning, requirement gathering, testing, go-live support for functionalities in source system
like MMMA, Web Portals, Ingenium, TPP, CRM, Hyperion, Internet channel setup, Online term plan
development.
Key Responsibilities:
 Understanding business requirements and documenting both functional and technical aspects.
 Create a mapping document and logical data model for ETL development
 Identification of user’s source system issues and recommending the best possible solution for
enhanced data quality
 Work with implementation team for successful deliveries within project framework
2. Business System Analyst – Enterprise Data Warehouse (BI Consultant Role)
Architecting, Planning and Implementation of end-to-end Data Warehouse and Business Intelligence
systems utilizing best practices from Data Architecture, Data Integration and Data Management areas.
Source System: Ingenium, SUN, MMMA, TPP, MyFlow
Tools: Sybase, SQL, SAP BO
Key Responsibilities
 Establish data standards and templates to improve quality and integrity of data
 Design Backup and Recovery Policy for the Enterprise Data warehouse (EDW)
 Integration of diverse data sources with the EDW.
 Developing Analysis Model for the business subject areas.
 Identify and understand Source Data Systems. Map Source System Data to EDW Data Model.
 Design and develop extraction, transformation, and load (ETL) processes.
 Define and capture Meta Data and rules associated with ETL processes (SIC).
 Query Tuning for performance.
 Use Business Intelligence tools and OLAP to generate cubes and analytical reports on large volumes
of data
3. Data Integration Projects : Implementation of Tools
Worked as integration and transformation analyst in various data integration project for
combining data from disparate sources into meaningful & valuable information. Also, ensuring data
warehouse as single source of information for analysis, financial planning and reporting.
Source Systems: CRMNxt, Ingenium and TPP
Tools: Hyperion, Oracle Policy Automation (OPA), QlikView, SAS Analytics
Key Responsibilities
 Understanding business requirements and documenting both functional and technical aspects.
 Create a mapping document and logical data model for ETL development
 Identification of user’s source system issues and recommending the best possible solution for
enhanced data quality
 Work with implementation team for successful deliveries within project framework
 Handle all data related queries raised by implementation partners and technical team.

3. 4. Business Process Re-engineering
Actuarial, compliance and operations reporting teams prepare critical management reports that are to be
published timely, with due diligence and utmost accuracy. Worked closely with Actuarial and Compliance
team to introduce effective methodology in their processes and help improve the outputs.
Key Responsibilities
 Introduction of Lean six sigma methodology and process improvement in Actuarial and Operations
Domain
 Subject matter expert and consultant for automation
 Automated Surrender Calculation model for the organization
 IRDA- IIB Reporting for policy data since inception post liaising with business owners
 Project Management and tracking, communication to internal stakeholders
 Gantt Chart preparation and resource utilization tracking
 Ensuring 100% usage and acceptance of new models and process
5. Data Quality and Governance Framework
Managingsingle version of truth and accuracy of data across organization and to act as data steward.
Work closely with senior management for implementing Data governance strategy to ensure data quality
and consistency in organization
Key Responsibilities
 Monthly publishing of DQ dashboard and show monthly trends in quality of key parameters
 Work for regulatory reporting and implementing toll-gates and system checks for quality output
 Implement and highlight the process exceptions and risk associated with it to IT and stakeholders
 Identify and highlight data quality gaps and work towards improving and enrichment
 Drive process changes/system changes to ensure data quality
6. Automation of Extracts,Reports & Dashboard
Formed outputslike.xls extracts, PDF, txt files, csv files, automated BO reports& dashboard through
multiple legacy systems (Ingenium, CRM, TPP, MMMA). Benefited verticals are Renewal, New Business,
Finance, Distribution, Analytics, Product Management, Non-proprietary verticals(Bancassurance, Axis
Bank, Internet Sales, CAT etc.), Marketing.
7. Defect Management, Production Support
Management of Defects, New Requests, Service Request and Change requests logged by stakeholders
Analyzing RCA, communicate solution to business users
Automated escalation matrix into CARS system (Yellow Belt – Maximizer project for the year – 2014)
Process Adherence, servicing of process map
Hyper Quality India as Executive Data Analyst Jul’06 – Aug’07 (01 Yrs 01 months)
Key Responsibilities:
 Audit of audio calls of US based online e-learning CCE’s
 Publishing MIS & Dashboards (Daily, Monthly), Audit call tracker, revenue, call ratio analysis of UTEK
vertical
 Publishing HR report about on boarded employees documents