Marcus P. Barnes has over 10 years of experience in data analysis, computer repair, and claims processing. He has a Master's degree in Cybersecurity Intelligence and Forensics and certifications in networking and security. His skills include planning, research, troubleshooting, and analyzing large amounts of data to identify and resolve complex issues. Currently he is pursuing additional certifications and a certificate in Information Technology Systems Administration.

1. Marcus P. Barnes
23600 FM 1093, Richmond, TX 77406 ǀ Cell: (601) 497-4315 ǀ mpbarnes@utica.edu
CAREER SUMMARY
Meticulous, determined analyst offering a strong investigative background with the skills to
identify, assess, interpret, and report potential threats. Ability to research databases to gather
information in support of intelligence operations. Capacity to solve complex problems, work
independently on projects, and thrive under pressure in fast-pace environments.
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DATA ANALYST
Proven experience ensuring the quality of data with great leadership skills. Work well in a
team-oriented environment with demonstrated skills to identify and resolve complex problems.
Core Competencies include:
 Planning • Intelligence Collection and Dissemination
 Report Generation • Research
 Troubleshooting • Hardware Installation
 Forecasting • Quality Assurance
 Strategic Planning • Analyzing/Analysis
CERTIFICATIONS
MTA Network Fundamentals, MTA Windows Server Fundamentals
Pursuing: Sysco, CCENT, Ethical Hacking, CompTIA A+, Network+, Security+, Mobility+, MCP
Windows 7, MTA Security Fundamentals: Windows OS Fundamentals.
PROFESSIONAL EXPERIENCE
HEWLETT-PACKARD, Houston, TX July 2015 – February 2016
Computer/Server Repair Technician
 Performed quality control to ensure servers are built and software is applied according
to customer specifications.
 Debugged software errors and troubleshoot issues using Linux command line.
 Engineered a series of server tests to validate their effectiveness, durability, and safety.
 Repaired and scanned all components into the manufacturing shop floor system to
ensure proper parts are assembled and validated in the inventory tracking system.
VISUAL COMFORT, Houston, TX March 2012 – June 2014
Order Entry Specialist
 Tabulated customer’s data on purchase order forms to ensure integrity of the data.
 Converted Excel spreadsheets to pdf files, simultaneously applying new formula and
formats as applicable, to ensure data is correct once uploaded into SAP database.

2.  Reviewed accuracy of data entered into SAP database is complete to ensure customer’s
delivery dates are met.
 Delegated deliverables of departmental assignments to ensure all purchase orders are
entered daily.
 Generated status report of discrepancies related to the maintenance of customer data
and shaped improvements for deliverables.
 Developed enhancements to improve the quality of the customer service department.
 Explained, advised, and guided new employees transitioning and assisting department.
HCA, Houston, TX August 2008 – February 2010
Claims Specialist
 Contacted customers and healthcare providers to verify all worker’s comp claim
information is updated for processing.
 Produced Excel reports to provide information summary on the payment status,
outstanding balance, and healthcare provider of veteran’s administration claims.
 Inspected coding issues and performed updates in the Artiva database to ensure data
integrity.
BLUECROSS BLUESHIELD, Flowood, MS March 2008 – July 2008
State Prep Document Specialist
 Conducted form review and analysis of all incoming claims.
 Compiled, scanned and edited all incoming State correspondence.
 Researched the location to arrange all incoming State correspondence based on routing
guidelines.
EDUCATION
MY COMPUTER CAREER, Houston, TX Present
Information Technology Systems Administration Certificate
UTICA COLLEGE, Utica, NY 2014
Master of Science in Cybersecurity Intelligence and Forensics
JACKSON STATE UNIVERSITY, Jackson, MS 2006
Bachelor of Science in Psychology
OTHER TRAINING
UTICA COLLEGE
 Examined cypher decryption
 Organized cyber-crises, developing levels of preparation, managing information, role-
playing, and testing the key elements of the crisis plan
 Drafted memo formatted reports on security risks and possible threats
 Inspected social media sites to monitor, infiltrate groups, gather intelligence
 Structured worst-case scenario terrorist attacks in attempts to strengthen the U.S. major
infrastructures defenses

3.  Evaluated foreign terrorist groups' capabilities
JACKSON STATE UNIVERSITY
 Surveyed students on crime perception
 Interviewed students across campus
 Evaluated data using SPSS statistical software
 Summarized and presented results to general public
TECHNICAL SKILLS
Microsoft Office Suite (Word, 365, Excel, Access Power Point, and Outlook), Database
Management (Artiva, MBF, SAP), Install, deploy, configure, operate, troubleshoot, and maintain
Microsoft OS (Windows XP, Vista, 7, 8, and 8.1), Microsoft Server Administration (Unix),
Incident Response (Wireshark), Event Log Review (Mandiant Redline)